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Fairmont Waterfront

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900 Canada Place Way, Vancouver, British Columbia V6C 3L5, Canada
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Fairmont Waterfront
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Fairmont Waterfront
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1,898 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (554)
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There are newer reviews for Fairmont Waterfront
See the most recent reviews
Chilliwack, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2012

stayed for only 1 night, but the service was excellent, place was clean, servers were great, and we felt like a million bucks!

Was this review helpful? Yes 1
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review

Thank you so much for taking the time to leave a review on TripAdvisor. It is truly rewarding to read your comments and hear that you had a great time with us here. Thank you for selecting the Fairmont Waterfront, and we look forward to hosting you once again in the near future. Sincerely, Ian Pullan General Manager The Fairmont... More 

Auckland Region, New Zealand
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 4, 2012

Great hotel right on the Vancouver waterfront. Excellent staff, and very clean and comfortable rooms. Only drawback is the decor a little dated. Excellent location close to the central city and the Seabus. Would recommend it for both holiday and business.

Was this review helpful? Yes
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, I would like to thank you for taking the time to comment about your recent experience with us here at The Fairmont Waterfront. I was pleased to read your review and learn that your experience was enjoyable, and that you appreciated our clean, comfortable rooms and downtown location. I truly value your feedback on our hotel décor, and... More 

Richmond
Top Contributor
106 reviews 106 reviews
43 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 3, 2012

Booked this property as a part of a New Years Eve party and overnight stay. The room exceeded my expectations for the reasonable rate paid. The view was classified as "city view" but actually had a "peek-a-boo" view of the harbour and Northshore mountains. It was a very large room with 2 queen beds (very comfortable) and a large sitting... More 

Was this review helpful? Yes 1
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, I would like to thank you for taking the time to comment about your recent experience with us here at The Fairmont Waterfront. Guest feedback is very important to us as we consistently review our practices to ensure we offer our guests the service and products they deserve. I was concerned to read your review and hear of... More 

Cornelius, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2012

What made this stay amazing is the service of the staff. My waiter at breakfast gave me a full rundown of what was included in my package deal (and politely pointed out tip was included). The next morning he remembered my coffee and breakfast preferences and called me by name. If you like to run, there is a great scenic... More 

Was this review helpful? Yes
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, I would like to thank you for taking the time to comment about your recent experience with us here at The Fairmont Waterfront. Guest feedback is very important to us as we consistently review our practices to ensure we offer our guests the service and products they deserve. I was thrilled to read your review and hear all... More 

Canberra, Australia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 1, 2012

i stayed at this hotel in september as part of a wonderfull vacation to canada i booked a gold room and had a harbour view that was very disappointing as i expected a better view apart from that my stay was pleasant the staff were very good and the service was excellent

Was this review helpful? Yes
London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 31, 2011

The staff at this hotel really summed up what you hope for from a top hotel - friendly, helpful when needed and not overly intrusive. The concierge in particular stood out as being competent and friendly. The rooms were not to my decor taste but they were spacious and bright and the beds were comfortable - which is the important... More 

Was this review helpful? Yes
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, I would like to thank you for taking the time to comment about your recent experience with us here at The Fairmont Waterfront. Guest feedback is very important to us as we consistently review our practices to ensure we offer our guests the service and products they deserve. I was thrilled to read your review and hear that... More 

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 31, 2011

The Fairmont Waterfront is ideally situated in downtown Vancouver, close to the area of Gastown which is well worth a visit. I would imagine that it would be ideal as a stopover for a cruise being right next to the cruise terminal. The hotel is clean and the staff very efficient and friendly. The only drawback is the lack of... More 

Was this review helpful? Yes
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, I would like to thank you for taking the time to comment about your recent experience with us here at The Fairmont Waterfront. Guest feedback is very important to us as we consistently review our practices to ensure we offer our guests the service and products they deserve. I was thrilled to read your review and hear that... More 

stoke on trent
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 29, 2011

this is a 4/5 star hotel very nice and modren, the concierge was very helpful, the gym and jacuzzi was'nt up to much but in general very nice we would stay there again

Was this review helpful? Yes
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, I would like to thank you for taking the time to comment about your recent experience with us here at The Fairmont Waterfront. I was thrilled to read your review and hear that overall you had an enjoyable stay, and found our Concierge team to be very helpful. I appreciate your feedback regarding our Health Club and Jacuzzi,... More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed December 27, 2011

Spent Christmas day dinner at Herons with family. Received personalize service and even the Chef came and made sure we were enjoying our dinner. Food was cooked to perfection and had a wonderful selection. Service was excellent and the ambiance was wonderful. Thank you to everyone for making our Christmas at Herons special.

Was this review helpful? Yes
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, I am thrilled to read your review and learn that you had an enjoyable Christmas Day dinner at our restaurant, Herons West Coast Kitchen + Bar. Please rest assured that I will be sharing your kind compliments with our Chef and staff in the restaurant. We do hope we have the opportunity to welcome you back to our... More 

Surrey, BC
1 review
5 of 5 stars Reviewed December 23, 2011

From my first phone call, I was so impressed with the service I recieved. The staff were so friendly, helpful and professional. The room was gorgeous and the beds were so comfortable! I would definitely stay here again!

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Stanley Park(17)
  • Very nice(13)
  • Convention center(12)
  • Gold Floor(10)
  • Canada Place(9)
  • Great view(7)
  • Room service(7)
  • Food court(6)
  • Cruise ship(6)
  • Outdoor pool(4)
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Deluxe Harbour View Room # 1108 (33)
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Deluxe Harbour View Room #2204 (34)
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