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Fairmont Waterfront

4.5 of 5 900 Canada Place Way, Vancouver, British Columbia V6C 3L5, Canada
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#11 of 97 Hotels in Vancouver
1,593 Reviews 4.5 of 5 stars
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1,593 reviews from our community

Traveler rating
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    401
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Wow the room is mind blowing. The view of ocean and cruise ships amazing. Absolutely loved my stay here. Clean. Friendly staff. Great amenities. Close to gastown and downtown. Robson street is a 15 minute walk. Wonderful to get to in a car or by foot. Loved the fresh water. Front desk staff very friendly.

Review collected in partnership with Fairmont Hotels & Resorts

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retiredJB
Top Contributor
147 reviews 147 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It's not a cheap hotel, so there were expectations that the room rate would include free WiFi access. This was only free to Fairmont President's Club members. If Tim Horton's donut shop in the Food Court can offer free WiFi, why can't the Fairmont? Initially, I was disappointed that I didn't have a room with a water view, but this... More

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FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, Thank you very much for posting your review. I'm very pleased to read that you enjoyed your stay with us, though disappointed that we did not effectively communicate our Internet options to you prior to arrival. Wi-Fi is free to our Fairmont President's Club members, a complimentary loyalty program available for sign-up online or at the Front Desk.... More

saratoga, california
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed here before taking the Rocky Mt. Train Trip and loved every minute in the hotel. Room was excellent, top notch, high quality for all the amenities in the room, spotless, quiet, and excellent service from everyone at the hotel. Ate dinner and breakfast in their hotel restaurant, The Arc, pricey cocktails, $67.00 for the 4... More

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FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, We're so pleased to have been the first stop on your Rocky Mountaineer tour through western Canada. I'm even more thrilled that you had an exceptional stay. I hope you had a spectacular trip and it's my hope that we can welcome you again! Warm regards, Indu Brar General Manager More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My mum and I stayed here for 3 nights at the start of our holiday in Canada - it was a treat for us, this was our first Fairmont hotel and we weren't disappointed. I phoned beforehand to let them know we were celebrating a big birthday - they left chocolate-dipped strawberries and a card in our room which was... More

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FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, Thank you for making The Fairmont Waterfront the first stop on your Canadian vacation! I'm thrilled that your first Fairmont experience was so exceptional. I can't wait to share your compliments with my team, especially our culinary and service team in ARC. I hope we can be your host again should your travels bring you back to Vancouver.... More

Senior Contributor
30 reviews 30 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed prior to embarking on our Alaskan cruise. The hotel was located right beside the cruise terminal which made things very easy the day we left. We stayed on the Gold level and the rooms were large and well appointed. No complaints and loved the huge bed. The gold lounge was great and the breakfasts and snack times were... More

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FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, I'm so pleased you had a chance to stay on our Fairmont Gold Floor, a hotel within a hotel, as well as dine in our newly renovated restaurant, ARC and enjoyed both experiences. I look forward to sharing your feedback with my team and hopefully welcoming you again soon! Warm regards, Indu Brar General Manager More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Little bit of character missing and otherwise would have got the full five stars. Rooms are large, clean and well equipped. The public areas and restaurant is excellent also. Probably the best feature for me is location, as the views are great whilst being right next to Gastown and the harbour for excursions. Highly recommended as you won't be disappointed.

Was this review helpful? Yes
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, Thank you very much for posting your review. I'm so glad that you enjoyed your stay with us. We're thrilled to offer an exceptional location in the heart of downtown Vancouver. I hope we can welcome you again soon! Sincerely, Indu Brar General Manager More

Toronto
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here in the past before the renovation and didn't really want the old Fairmont style hotel. Recently I gave this hotel another try. The Fairmont Waterfront is now a much nicer hotel comparable to the Four Seasons Hotel. I was fortunate to have upgraded to a corner room with both the north and east views of the... More

Was this review helpful? Yes
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, I'm so pleased that you chose to stay with us again and experience our newly renovated guest rooms! We have completed 75% of them, with the remaining rooms being completed at the end of the year. I hope we can welcome you again - we'll have the bikes ready! Warm regards, Indu Brar General Manager More

Calgary, Alberta, Canada
Top Contributor
57 reviews 57 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for a convention-type thing for a board I am a part of. Love this hotel, as with all Fairmont properties, it's beautiful. The room was STUNNING! The gym is great, and I just loved the chocolate covered strawberries that were left in my room during turn down one night. That said, the reason I didn't... More

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FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, While I am very pleased that the majority of your stay was exceptional, the experience you described of your visit to our Lounge is unacceptable. I will share your comments with our Director of Food & Beverage who will look into what may have happened and ensure it is rectified. Thank you for bringing it to our attention.... More

Harrogate, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed at the Waterfront twice in July and August as part of our 40 th wedding anniversary trip, everything about the Waterfront is first class. A hotel in a city with it's own honey, it's the little things that make the difference. Our harbour view room was superb.

Was this review helpful? Yes
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, Thank you for choosing to celebrate such a special occasion with us! I'm so pleased we were able to provide you with two exceptional stays and can't wait to share your compliments with my team! Warm regards, Indu Brar General Manager More

Somerset, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW

This is an ideal hotel if you are at a conference nearby and someone else is paying the bill. Front desk staff and concierge are outstanding but ...... They charge a lot for internet and even for local calls. You can get round internet charges by joining the loyalty club but it is extraordinary to find any hotel charging these... More

Was this review helpful? Yes
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review

Dear Guest, Thank you for taking the time to post a review of your experience. It's disappointing to read that although the service you received was excellent, your guest room and dining experience did not meet your expectations. I will share your comments with my leadership team to ensure we are providing our guests with an all-around great stay. Sincerely,... More

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Hotel Summarization (Beta)

What travelers say

  • Stanley Park(23)
  • Very nice(19)
  • Convention center(18)
  • Gold Floor(10)
  • Canada Place(10)
  • Great view(10)
  • Room service(7)
  • Food court(7)
  • Cruise ship(6)
  • Outdoor pool(6)

Additional Information about Fairmont Waterfront

Address: 900 Canada Place Way, Vancouver, British Columbia V6C 3L5, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fairmont Waterfront 4.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Fairmont Waterfront Hotel Vancouver
Fairmont Hotel Waterfront
Fairmont Hotel Vancouver
Fairmont Vancouver
Vancouver Fairmont
Fairmont Waterfront Vancouver

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