Had booked a gold room for 2 nights. Be aware that gold rooms are onyl on 8th and 9th floor with limited water view. Book a Junior suite on higher floor 20+ if you want an outstanding view. Staff in the gold lounge on 9th is really outstanding, Andrea went really the extra mile and provide us 1st timers in... More

We stayed at the Waterfront on the first night of a 28 day holiday and were very impressed. We arrived early, were very jet lagged and Reception found us another room immediately as ours was not ready. All staff were very attentive and the location was magnificent. Slept so well that we missed our breakfast.

I was attending a massive conference at the Convention Center and the Fairmont Waterfront housed some of the sessions, as well. While I typically love Fairmont properties (see my 5* rating of Fairmont Beijing), I found this one annoying for its outrageous meal and drink prices. They had to remake my Manhattan twice and even then, it never came out... More

stayed at this hotel before an Alaskan cruise. It is walkling distance from the station that brought us from vancouver airport. it is opposite the main cruise terminal. Literally across the road. There is even direct access from an entrance that passes under the road to the terminal. There are also food outlets under the hotel! the location is within... More

Arrived around 5PM on a Saturday and had reserved a pre-paid room/rate. Decided that for just one night the Gold Floor (which I have used before) wasn't worth the money. Upgraded on arrival to a room on the 23rd (top) floor with a queen bed and a view of the harbor. Room furnishings in excellent repair; wireless internet not the... More

Lovely location beside the conference centre with views across the harbour. Arrived after long trip from UK with two separate bookings that didn't really suit our requirements. On checking in we were assisted by Carly who happily amended our booking to give us a two bedroom suite which we had struggled to book online - it was perfect with panoramic... More

Stayed for 4 nights with my son on a weekend getaway. We had only outstanding service and loved the hotel. Request a room with a harbour view and it is completely worth it. My 11 year old was fascinated watching the seaplanes, cruise ships, freighters, ferries, helicopters etc.. it is also a very scenic view. The hotel is conveniently located... More

Our stayed at the Fairmont Waterfront in February 2012 was very impressive. The service and attention to detail was excellent. One the most enjoyable parts of our holiday. We arrived very late but nothing was too much trouble for them. Location was great, everything was easy to get to. An absolutely wonderful experience. We also stayed at the Fairmont Banff... More

I travel a fair amount for work. I stayed 2 nights at the Fairmont Waterfront for business in May. The hotel service was 5-star!! I normally don't notice "service" one way or the other, but service is what stood out the most. The room was also exceptionally nice and unusually clean. The bed was extraordinarily comfortable. Despite my room being... More