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Sylvia Hotel

3.0 of 5 1154 Gilford St., Vancouver, British Columbia V6G 2P6, Canada
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Sylvia Hotel
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803 reviews from our community

Traveler rating
    313
    355
    75
    34
    26
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175
343
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37
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (265)
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There are newer reviews for Sylvia Hotel
See the most recent reviews
Port Moody, Canada
Top Contributor
97 reviews 97 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 16, 2012

We stay at the Sylvia for week-end get aways or when there are entertainment events in town. The hotels atmosphere is one of warmth and welcome, including all staff. There are no flashy pretences, only good old service and friendly smiles. If you like the feeling of comfort, like your favorate leather chair then you will enjoy your stay at... More 

Was this review helpful? Yes
rdyck, General Manager at Sylvia Hotel, responded to this review

I Hear a lot of our Guests do the same thing as you, be a tourist in your own town, stay the weekend and enjoy Vancouver. We take allot of pride in the service we offer and my staff is committed to making every guest experience a positive one. I have read many comments that our Guests make that the... More 

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 15, 2012

I think the Sylvia hotel is a charming hotel. I have been to Vancouver on four separate occasions and have been trying to get in to the Sylvia Hotel for the past three- so it was third time lucky. Although it is an older hotel the room was very nice. Yes the bathroom is small and the water pressure slower... More 

Was this review helpful? Yes 1
rdyck, General Manager at Sylvia Hotel, responded to this review

I am so happy that you were able to stay with us this year after three years of trying to get a room. In the summer months we run full and I know it can be a challenge to get a reservation if you do not book far enough in advance. I agree the views of English Bay from the... More 

Bath, United Kingdom
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 10, 2012

A family of 4 with 2 grown up sons we arrived on a late flight from London & stayed in a mini suite at the Sylvia at the end of June 2012. This was our second time at the Sylvia in 3 years and we'd certainly stay again if / when we return again to Vancouver. The location is perfect... More 

Was this review helpful? Yes
Management response:

Welcome back from the United Kingdom. Happy to hear that you enjoyed the convenience of our location to Stanley Park I will be posting your comments in the lunch room for the Kitchen staff and servers to see how much you enjoyed the breakfast. The most important information for future Guests are the ones you made about the comfortable beds,... More 

Stockholm
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 10, 2012

It might seem a bit unfair to judge a regular suite in the light of having a disabled person there, but that's what we had and did. The Sylvia is a classic place and you can feel the atmosphere. If only I and my wife had stayed there it would have gotten a higher grade, because it's not at all... More 

Was this review helpful? Yes
Management response:

I am sorry that you had some difficulty with the space for the person in a wheel chair, we have a number of different sized rooms with kitchens, some smaller some larger, in the future we would like to be able to offer you the extra space or a larger room, so if you call in advance and request a... More 

Contributor
19 reviews 19 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 7, 2012 via mobile

We celebrated Canada Day and US Independence Day with my extended family during a week-long stay at the Sylvia Hotel.  For the Sylvia, it's all about location. This place is located on a prime piece of real estate on English Bay in the West End of Vancouver. This location gives you a chance to choose between dozens and dozens of... More 

Was this review helpful? Yes
Management response:

Location is great as most guests comment and for all the reasons you mentioned. You are correct we do not have air conditioners in the rooms, all of our windows open fully and with the breeze that comes in each night off of English Bay at night cools off the hotel like it has for 100 years. The wireless (wifi)... More 

Los Angeles
Top Contributor
80 reviews 80 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed July 6, 2012 via mobile

I have stayed at the Sylvia before. Its location is unparalleled and it oozes charm. It's not a luxury hotel (but it's not cheap). The staff are really friendly and they really do make sure there is no evidence of pets in the rooms. I'd rather not share the hotel with people's pets, but I still find the hotel irresistible... More 

Was this review helpful? Yes
Management response:

Thank-you for taking the time to write your comments about your stay with us. I am sorry you had a few issues with the wireless (wifi); we were starting the upgrade process while you were here and we hope to have all new wireless equipment in soon. We realize how important a good fast wireless connection is to today’s traveler,... More 

Walsall, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2012

just back from a six night stay ,it was our 2nd stay at the hotel , the stair case is in need of a bit of a paint job the wall out side our room (320) is in a bad way , but dont let that put u off,, the hotel is a must and we defo stay there again... More 

Was this review helpful? Yes
Management response:

Welcome back from the United Kingdom, with a 100 year old building we are always working on improving the hotel with out taking away from the character and charm of the property. With that being said we do have plans to update the hallways this fall. I am happy to hear that you enjoyed room 320. We are looking forward... More 

San Diego, California
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 23, 2012

This was my first trip to Vancouver. I went with a group of friends, including newlyweds who were traveling with their dog. That was one of the reasons we stayed at the Sylvia Hotel as it is pet friendly. I'm somewhat allergic to cats and dogs so I was a little worried about my allergies kicking in, but not once... More 

Was this review helpful? Yes 1
Management response:

Yes we are a pet friendly hotel, happy that you mentioned that. I believe that we are the only hotel in Vancouver that does not charge for pets, and because most of our crew are pet owners we understand how important it is to clean each room as if a pet never stayed in the room to protect those that... More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 23, 2012

The Sylvia was every bit as good as the reviews suggest. We stayed here for three days after a long flight from the UK. Staff were immediatley welcoming and helpful and seemed genuinely pleased to see us. In one or two areas the hotel showed its age but it had character and we preferred that to some of the big... More 

Was this review helpful? Yes 1
Management response:

Location, location almost says it all, thank-you for mentioning the service of my staff which we feel is very important. We will look forward to your return and thank-you again for your recommendation More 

Temecula, California
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2012

We just loved our three day/two night stay at the Sylvia. The room was wonderful with great beds, soft sheets and cozy pillows. The shower was a delight. We had a kitchenette that was so clean and so well appointed. We did not use it much though, because the restaurant was so good and so reasonable. The staff with wonderful... More 

Was this review helpful? Yes
Management response:

Great review! Thank-you, the way that you described your stay is exactly how we hope that every guest enjoys their stay with us. If every guest could write a review like yours about the Sylvia Hotel I could retire. Hope to see you again soon. More 

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Additional Information about Sylvia Hotel

Address: 1154 Gilford St., Vancouver, British Columbia V6G 2P6, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sylvia Hotel 3*
Number of rooms: 119
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Also Known As:
Sylvia Hotel Vancouver
Hotel Style:
#32 Family Hotel in Vancouver
#33 Romantic Hotel in Vancouver
#36 Business Hotel in Vancouver

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