The Hotel is about 4 blocks away from the Waterfront terminus on the Canada Line, which was a convenient and cost-effective connection from the airport. Our request for an early check-in could not be accommodated, but that said, all staff we met (bell desk, front office etc) were very responsive, while the housekeeping lady was simply outstanding (cheerful demeanour, warmth... More

Large rooms, we had a bay view which was incredible...watched the seaplanes take off and land each day. Not sure what the no view rooms are like but it is a class act hotel. Concierge was extremely helpful in booking tickets and making suggestions for a rainy day. Our only issue was with the food service. Ordered room service and... More

Had a great harbourside room on the 18th floor which was a bonus. The view was lovely, even looking through the Vancouver rain and mist The bed was large and comfortable, room cosy and it had a very comfortable chaise in the window - so comfy I slept for an hour! Staff were all pleasant and the breakfast very enjoyable.... More

I was upgraded to a harbour view room on the 15th floor. I know this sounds crazy, but this was one of my trip highlights. The view was a perfect beginning and ending to my days. The sliding glass doors open and while there isn't a proper patio you feel as if you are on one. Get a bottle of... More

Our stay here was okay. The road was blocked off when we arrived for the BMO Marathon which made getting to the hotel a little bit of a pain... I wish we had known before it was booked. When we checked in I asked if they had a water view room available. They said there was but it would be... More

Just back from a very pleasant stay in this hotel. On arrival, check in is swift and efficient. Large foyer with a pleasant bar attached and a smallish restaurant. Elevators are fast and my room on the tenth floor was v good. Nice bathroom but a bit short on the luxuries (eg v small shampoo, tiny bars of soap -... More

We stayed here one night while visiting family. It's a great location for downtown activities near the water. We had a room up on the 17th floor facing Coal Harbor so the view was fantastic. There were 2 queen beds which worked out well for the three of us (wife and 12 year old daughter). We used the pool and... More

Renaissance service was excellent. Staff very knowledgeable, helpful and supportive in answering your questions. Cleaning staff seem very pleasant and happy with their jobs and that shows through in the meticulous care they provide in servicing your room. Amenities are ok. Could be better with an in room mini-bar for late night thirsts for water or beverage. Even the vending... More

The staff was great and service was amazing. Anthony at the front desk was very knowledgeable and friendly. The bell service desk was accommodating, lent me an umbrella and were always super courteous whenever I left or arrived back in the lobby. The hotel restaurant staff and bartender were very friendly and excited to provide recommendations for me regarding the... More