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Pinnacle Hotel Vancouver Harbourfront

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1133 West Hastings Street, Vancouver, British Columbia V6E3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
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Pinnacle Hotel Vancouver Harbourfront
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Pinnacle Hotel Vancouver Harbourfront
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888 reviews from our community

Traveler rating
    349
    331
    146
    47
    15
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126
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269
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riyadh, Saudi Arabia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This 4 stars hotel is located in the amazing area of downtown Vancouver. My room was having a good view to coal harbour and it was nice room view. The hotel is near to vancouver convention center and many interesting places. The concierge service is very good and very helpful, also the complimentary internet is excellent and never faced any... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

Positive experience with lobby staff but unpleasant waitress ruined our wedding anniversay dinner with her gratuitous comments regarding canadians and californians. We recommend the hotel but not its restaurant.

Review collected in partnership with this hotel

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Port Coquitlam
1 review
5 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I absolutely loved it here! The view is amazing, staff are really helpful, great location with different options of places to eat for breakfast, lunch, or dinner. It definitely has a sense of home! I highly recommend this place!

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Calgary
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I had to book a Hotel for meetings and a Trade Show and had never stayed their before. I had senior management people in from as far away as Atlanta, New York, Montreal and Toronto. Everyone, including myself, loved our stay and we WILL be back again. Location, service, room cleanliness, food quality, meeting rooms etc. was great.

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1 review
5 of 5 stars Reviewed 5 days ago NEW

First of much kudos to LESLIE and JASON. I am in management and these folks represent the type of people I would hire as they did everything right to exemplify the Pinnacle name. They went above and beyond their job description to make sure the customer was happy in not only choosing this hotel the first time but having such... More 

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Kindersley
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Lobby was clean ,Our harbourfront view room could easily have been cleaner, the bedspread was VERY dirty.The whole 18th floor looked like it wasn't vacuumed in weeks. We were moved to a cleaner room on the 7th floor which was clean,but not a harbourfront view we paid for. I hate complaining , so just paid for my room and probably... More 

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Was this review helpful? Yes 1
Nanaimo, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Pinnacle Vancouver Harbourfront for two nights recently and it's a good downtown Vancouver hotel. The rooms are very clean. Our was a two-twin setup that wasn't the largest room ever, but that was not a big deal. The lounge/restaurant boasted great views of the harbour and it was within easy walking distance of the waterfront and... More 

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Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my first stay at the Pinnacle - since the Pinnacle took over the management and I was overly impressed with the customer service and attention to detail that each team member provided. The bed and the view were fantastic! I will stay at the Pinnacle the next time I am in Vancouver.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PinnacleGM, General Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Thank you for the great review! I'm glad you enjoyed the room and service. We're looking forward to having you back in the future. Best Regards, Jonas Melin General Manager More 

Winnipeg, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location. Upgrade to Harbor view totally worth the extra $$$. The staff here is 5+ star all the way. Our concierge, Alex, did shine a bit extra....very helpful whit planing activities for the weekend. We arrived a couple hours early, before check in....I'm talking like 10am, asked the front staff if they had an available room as we were... More 

Was this review helpful? Yes 2
Wilkie, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently spent a week at this hotel in downtown Vancouver. Great location, spectacular views & being on West Hastings you are smack in the middle of everything that the city has to offer. The staff were awesome however the hotel is need of major upgrades to the rooms as they are really dated and it shows. some hotels look... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Stanley Park(10)
  • Great location(6)
  • Canada Place(4)
  • Very comfortable(4)
  • Friendly and helpful(3)
  • Convention center(3)
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The Hotel (32)

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