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BEST WESTERN PLUS Downtown Vancouver

3.0 of 5
718 Drake Street (at Granville), Vancouver, British Columbia V6Z 2W6, Canada
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BEST WESTERN PLUS Downtown Vancouver
Ranked #36 of 97 hotels in Vancouver
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390 reviews from our community

Traveler rating
    139
    185
    49
    11
    6
See reviews for
Families
63
 
Couples
156
 
Solo
37
 
Business
31
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

April 20th we stayed at this location before heading to a Canuks game. We were very happy with our stay overall. The lady at the front desk (Sorry we didn't catch her name, long brown hair!) was very helpful at check in. We were very impressed with our room and our breakfast at White Spot. thank you for making our... More

Was this review helpful? Yes 1
Toronto, Ontario
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 19, 2013 NEW

We stayed here for three nights in May. The location is quite convenient - close to False Creek and Granville Island. Granville Street has a variety of buses passing by regularly. And the hotel has a free shuttle that will drop you anywhere downtown. Our room was on the small side, but with a nice layout - windows on two... More

Was this review helpful? Yes 2
Kelowna, British Columbia, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Goodlettsville, Tennessee
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 9, 2013

Before I left the US, I called my credit card company AND the hotel to make sure my Visa would work. I was assured it was fine. We arrived after a 5 hour shuttle ride from Seattle to find that our room was not ready yet...AND that my Visa was not accepted. I called my bank and they spoke to... More

Was this review helpful? Yes
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
May 13, 2013

Dear GrandmaBirdie from Goodlettsville, Tennessee, I am very sorry to see that our check in process caused some frustration, but I do thank you for your feedback. At the hotel, we tried out utmost to ensure check in is as smooth and enjoyable as it can be. However, it did not happen during your check in time, and I do... More

Powell River BC
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 8, 2013

Staff friendly, helpful, room pleasant and surprisingly quiet for the location. The only trouble was a noisy party on our floor, we had to call reception in the wee hours. Problem was solved promptly by security. Breakfast at White Spot very pleasant. Computer in lobby was not working, so we were not able to check e-mail.

Was this review helpful? Yes 2
See 4 more reviews by Zuzana K for Vancouver
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
May 13, 2013

Dear Zuzana K from Powell River BC, Thank you very much for providing your feedback on your hotel stay. We are delighted to see that you found our staff friendly, location convenient, and room pleasant. However I do apologize that there were some noise issues caused by your neighbours, but I am glad that the issue was resolved promptly. Thank... More

Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2013 via mobile

We had a really good experience in this hotel. We were greeted at the front desk by the very friendly Roberta. The room was good. Clean comfortable and a nice look and feel, convenient location. The attention to detail was excellent. Even a complimentary umbrella in the room in case of a rainy day. There were only 2 thins that... More

Was this review helpful? Yes 2
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
May 7, 2013

Dear Voskamp, Thank you very much for sharing your experience at the Best Western Plus Downtown Vancouver Hotel. I am delighted to see you had an enjoyable stay and we look forward to welcome you back for your additional 2 nights stay at the end of this month. Safe travel and have a wonderful day! Sincerely, Shannon Gu + Hotel... More

Edmonton, Canada
1 review
1 of 5 stars Reviewed May 3, 2013

I made 8 phone calls and 4 emails trying to book the Park & Sail package when we were going on an Alaskan cruise (as advertised on their website). This included talking to the hotel manager Luke and the customer service manager. They were all incapable of booking this package in their system and kept giving me a confirmation for... More

Was this review helpful? Yes
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
May 7, 2013

Dear ShawnaJ81 from Edmonton, I am very sorry to see that you have experienced difficulties in booking our Park and Sail Package. From your review, I believe the reason why the package could not be located when you called the Best Western International Reservation Center is because the package is only offered by our hotel locally. This means travellers can... More

Cambridge, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 3, 2013

I spent 2 nights in this hotel and thought it was wonderful and extremely good value. My room and bathroom were reasonably compact but perfectly adequate in size, with attractive decor, and the amenities were good quality, including a proper kettle for making tea and coffee rather than just a coffee-making machine as US hotels tend to provide. The double... More

Was this review helpful? Yes 2
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
May 7, 2013

Dear Ak0usila0s from Cambridge, United Kingdom, Thank you very much for choosing our hotel for your Vancouver accommodation for your business trip. In addition, thank you for sharing your positive experience at the Best Western Plus Downtown Vancouver Hotel. I am very happy to see that you found our hotel’s location convenient, staff friendly and helpful, as well as amenities... More

Cumberland, British Columbia, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 1, 2013

The room was clean and although there is construction going on, the room was pretty quiet. The view from our room and the balcony off the exercise room was amazing!! There was a free shuttle to downtown venues and the cab company is located right behind the hotel so they are there super fast!! White Spot was fast and friendly.... More

Was this review helpful? Yes 2

Review collected in partnership with Best Western

BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
May 5, 2013

Dear Angela W from Cumberland B.C, Thank you for choosing the Best Western Plus Downtown Vancouver Hotel. It’s great that you were able to experience our open terrace on the Penthouse level; hopefully you took some nice photos! Hopefully we’re able to welcome you back to the hotel in the near future since you are a fellow B.C resident! Sincerely,... More

Christchurch ,New Zealand
Top Contributor
65 reviews 65 reviews
65 hotel reviews
Reviews in 37 cities Reviews in 37 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 30, 2013

Had a 2 night stay and found this hotel to be an excellent base. The hotel and room is modern with good quality bedding and a nice bathroom and view from the room. The room was very clean and well presented overall. I also found the staff to be friendly and helpful. The free wifi worked well, and the heating... More

Was this review helpful? Yes 1
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
May 5, 2013

Dear PlatinumNZ from Christchurch, New Zealand, Thank you for your kind feedback. I am delighted to see that everything at our hotel lived up to your expectations. Although our hotel is downtown, you are correct about it not being loud and noisy with party goers. We are in a great location with many things within walking distance, but far enough... More

 
 
BEST WESTERN PLUS Downtown Vancouver
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Hotel Summarization (Beta)

What travelers say

  • Granville Island(16)
  • Free shuttle(10)
  • Stanley Park(8)
  • Top floor(6)
  • Front desk staff(5)
  • Cruise ship(5)
  • Good size(5)
  • Very helpful(5)
  • Very comfortable(4)
  • White Spot(4)

Additional Information about BEST WESTERN PLUS Downtown Vancouver

Address: 718 Drake Street (at Granville), Vancouver, British Columbia V6Z 2W6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Kitchenette Pets Allowed Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#40 Business Hotels in Vancouver
#42 Family Hotels in Vancouver
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Multiple award-winning full-service hotel most with microwaves and fridges, free downtown shuttle drop offs & more! ... more   less 
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Also Known As:
Best Western Plus Downtown Vancouver Hotel Vancouver
Best Western Plus Downtown Vancouver Hotel
Best Western Vancouver
Vancouver Best Western

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BEST WESTERN PLUS Downtown Vancouver
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