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All 96 Vancouver hotels

Cassandra Hotel

2.0 of 5 Hotel   |   3075 Kingsway, Vancouver, British Columbia V5R 5J8, Canada (Renfrew)
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Ranked #83 of 96 Hotels in Vancouver
A recent review
4 of 5 stars Reviewed June 12, 2014
Gugrtii
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95 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Cassandra Hotel
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1 review
4 of 5 stars Reviewed June 12, 2014 via mobile

Front desk was friendly and helpful. Great location. Rooms were very clean and quite large. Better than expected for the price. Coffee was strong but nice underground parking and close to metrotown mall!

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cassandrahotelvan, Guest Relations Manager at Cassandra Hotel, responded to this review

Hello Gugrtii, It’s great to hear from you! I’m so happy to hear that you’ve had a pleasant stay with us. Location is one of the great things about Cassandra Hotel! It is conveniently located close to Joyce Skytrain Station, major bus routes, Metrotown Mall, and numerous restaurants and shops. Thank you so much for taking the time to give... More

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 9, 2014

We stayed here one night. The entire hotel should be levelled and build from scratch. There were stains everywhere even on the lamp shades. The lights flickered as if had ghosts in the room. We opened the sink cabinet for God know what reason and it was as if something had exploded there. Carpet was filthy and we had the... More

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Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 28, 2014

ACCOMODATIONS: Well the hotel looks like its dillapidated and falling apart, not well maintained. The room is clean , OK, but again the air con looks old but everything else is good. The bathroom was OK but not really clean. Bed is good, slept well during my stay. SERVICE: Very nice staff, they are the GEM of the hotel, they... More

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cassandrahotelvan, Guest Relations Manager at Cassandra Hotel, responded to this review

Hello Tetsuo S I am glad to hear that you were pleased with our hotel staff and location! We value our team and we are very proud when we hear such positive feedback. Our hotel is currently still undergoing renovations, so these issues you have mentioned are or have been dealt with already. Thank you for your feedback :) Our... More

Sunshine Coast, BC, Canada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 3, 2014

The rates are great if you book online via expedia - much cheaper than the front desk rates - and good value for the buck when in a pinch. On a previous stay we had found the place to be a bit dingy, but gave it a 2nd & then a 3rd chance, and on both the latter occasions found... More

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cassandrahotelvan, Guest Relations Manager at Cassandra Hotel, responded to this review

Hello Sabelle D, It’s great to hear that you had a pleasant stay with us, and I’m very happy to hear that you are a returning guest! Our hotel has undergone (and still undergoing) numerous renovations, so we have upgraded a lot of our services. Our whirlpool and sauna are always a great way to relax after a long day... More

1 review
4 of 5 stars Reviewed January 10, 2014 via mobile

We've just moved to Vancouver and were looking for renting an apartment but didn't want to be in a hurry, so we booked one-month stay. Staff are super nice, friendly and helpful. The room was spacious and clean despite it's a bit old. Air conditioning was perfect. The location is perfect given that I don't like the busy humming downtown.... More

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Vancouver, Canada
1 review
4 of 5 stars Reviewed December 30, 2013

Thank you for providing a quiet, clean & safe place to Relax and Recharge, as well as get some work done during a busy Holiday Season. The Electronic FOB doors made me feel safe. While the courtesy, service attitude and good procedures of the Cleaning Staff gave me a quiet and clean room that made me feel right at home.... More

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cassandrahotelvan, Guest Relations Manager at Cassandra Hotel, responded to this review

Hello Amin V, Thank you so much for your feedback! It’s great to hear that you enjoyed your stay with us :) Guest safety is our top priority at Cassandra Hotel. Only the lobby has public access, any of the hallways or the underground parking requires key card access. I am very happy to hear that you felt safe here!... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed December 19, 2013

The location Cassandra spots on Kingsway, part of Vancouver's center. A 10-minute walk to the Skytrain and adjacent to millions of restaurants and convenience stores. Also within 2 stops skytrain distance of the Metro Town, VPL and hospital. We like It's a rare example of a top-class convenient hotel in a big city. Thoughtful touches make a difference – big,... More

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Tortola
Top Contributor
67 reviews 67 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 13, 2013

We stayed there short notice with little option - staff was friendly but room carpet was definitely not clean and the bed was a bit saggy in the middle. The carpets were white - we now know the reason that most hotels have dark carpets as they were really stained. Cleanliness otherwise was okay but not fantastic and things were... More

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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 12, 2013

Upon arrival we had to leave our bags there and we told to not leave any valuables... Felt safe straight away! The towels are linen are the cheapest I've ever seen, the bathroom sink has no drain grate and is ready to swallow anything you may drop including the dodgy broken tap fittings, the bed has a steel spring exposed... More

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Valparaiso, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 4, 2013

Desk staff was overworked and still working on language skills. Internet service was irregular and frequent shift of password made it unusable for business purposes. Even getting a cab was a stretch for staff.

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Additional Information about Cassandra Hotel

Address: 3075 Kingsway, Vancouver, British Columbia V5R 5J8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver > Renfrew
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cassandra Hotel 2*
Number of rooms: 60
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Also Known As:
Cassandra Hotel Vancouver

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