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Westin Grand Vancouver

Certificate of Excellence
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433 Robson Street and Homer Street, Vancouver, British Columbia V6B 6L9, Canada
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Westin Grand Vancouver
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1,413 Reviews from our TripAdvisor Community

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Prince Rupert, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the Westin Grand for just one night passing through Vancouver! But we have stayed before. And this visit was no different, great as always! We were greeted by the very friendly and helpful bellman Joey who helped us with our bags! Checked in and had a great room with an amazing view of the city! Went out... More 

Helpful?
Thank katehayward89
Vancouver, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Me and my husband stayed this past weekend to celebrate his 30th birthday we stayed in the deluxe king suite with queen sofa bed. Room views were stunning and room was very clean .. and NOT outdated like some reviews stated on here. I was worried after reading some of the reviews prior to my stay of how the room... More 

Helpful?
Thank Reena D
Bainbridge Island
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a great property all around - good location, attentive staff, nice rooms (albeit very small) and excellent recognition of Starwood Loyalty. While we visited in January, the pool area would be lovely in the summer. Our daughter did swim - it's a salt water heated facility - and proclaimed it to be wonderful. Nice deck area, etc.

Helpful?
Thank SimplyBrilliant
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear SimplyBrilliant, Thank you for choosing the Westin Grand as your choice of accommodation during your trip to Vancouver! I appreciate the short and sweet review! I'm happy that you had an overall pleasant experience. I hope we will see you again soon! Stay well, Pradeep Puri General Manager More 

Woodinville, Washington
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We arrived for an overnight stay and were upgraded to a suite on the 29th floor with fabulous views! We are in the Starwood SPG program, so we qualified. The front desk staff gave us an exceptionally wonderful room! The continental breakfast the next day was quite extensive and satisfying. Great location to all attractions, shopping, and dining.

Helpful?
Thank NancyH1964
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear NancyH1964, Thank you for the wonderfully positive review! I'm absolutely delighted that you loved the views from your 29th floor suite. It's hard to beat waking up to the beautiful views of the city! We are looking forward to your return on your next trip to Vancouver! Stay well, Pradeep Puri General Manager More 

Level Contributor
234 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Westin Grand is conveniently located on Robson, easily walkable to Yaletown or shopping along Robson. My room was comfortable and clean. Very quiet considering its downtown location.Wifi is better than most. My complaints are minor but a bit irritating. The room has almost no power plugs so charging your phone, iPad and anything else is a problem especially if you... More 

Helpful?
Thank Roxtor
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear Roxtor, Thank you for staying with us! I appreciate you taking the time to share your feedback, and I'm glad to see you enjoyed your time with us. I was especially pleased to see that our location and staff were standouts for you. Just a quick note to respond to some of your constructive feedback. Each suite has a... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

> arrived at 10:45 p.m. and the porter watched me drag in my luggage. > got to the room and searched for outlets for the notebook and phone. None > needed some stationary but desk drawers are empty All this in the first 1/2 hour. Thinking of checking out to a real 5* property for the rest of the week

Helpful?
1 Thank 99sn99
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear Mr. N, I know that you had the opportunity to speak directly with Vanessa, our Director of Rooms, shortly after your arrival so that she could remedy the situation. It appears an extension cord was missing from your guest room. We also eliminated stationary from our room as a standard for sustainability and to reduce clutter. Also, please accept... More 

Canada
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Westin lives up to the Westin expectations. Well cared for and clean. The locations can not be beat if you are in Vancouver to take in a concert or game. There are great restaurants near by and the concierge will gladly point you in the right direction

Helpful?
Thank s_w9mm
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear s_w9mm, Thank you for staying at the Westin Grand during your visit to Vancouver! I'm pleased that you enjoyed the convenience of our location. I hope you had a pleasant experience overall. We would love to have you return again the future! Stay well, Pradeep Puri General Manager More 

Calgary, Canada
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Once again travelled to Vancouver for Business and stayed at the Westin Grand. The employees are fantastic and what you would expect from a Westin. Rooms have great views and are comfortable but will most likely require updating in the next year or so. My shower was beginning to rust at the joints which is usually a sign that they... More 

Helpful?
Thank TJ004
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear TJ004, Thank you for staying with us! I'm pleased to have read that we lived up to your expectations and we reflected the calibre of Westin accommodations. I'm happy that you were able to experience the convenience of staying in central downtown. Everything you need is just a short stroll away! We are looking forward to having you as... More 

Toronto, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 nights while on a recent business trip to Vancouver. The hotel would have been perfect if it wasn't for the long wait at the check in desk. Apart from that the hotel is excellent. Located in the heart of Vancouver - easy walking distance to Nordstroms and downtown shops. Right across the street from the... More 

Helpful?
Thank FionnaW905
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear FionnaW905, Thank you for staying with us during your business trip to Vancouver! I'm thrilled that you had a fantastic experience with us! I'm glad you were able to explore the nearby shops and attractions. I hope you will return to Vancouver again perhaps on a trip for pleasure! We will certainly welcome you again! Stay well, Pradeep Puri... More 

New York City, New York
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I like staying at Westins because it’s pretty predictable. I wasn’t that impressed with this property. It just felt like the management wasn’t going that extra step to say hey “we may be a global chain, but we take that extra step to make this a more upscale, 4 star experience.” Nothing went terribly wrong, but for the rate I... More 

Helpful?
Thank aksunder
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear Aksunder, Thank you for staying with us and taking the time to share such a detailed review. Your feedback is very fair, and I appreciate both your kind comments as well as constructive criticism. I'd like to take a quick moment to respond to a couple of your points. Because of Vancouver's exceptional water quality, and with sustainability in... More 

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Staying in Robson Street

Neighborhood Profile
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
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