We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westin Grand Vancouver

Certificate of Excellence
Hotel website
Hotel deals
433 Robson Street and Homer Street, Vancouver, British Columbia V6B 6L9, Canada
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Westin Grand Vancouver
Professional photos View all
Browse nearby
Westin Grand Vancouver
Add Photo Write a Review

1,288 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    692
    424
    114
    41
    17
See reviews for
241
425
81
320
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (314)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1288)
  • Mar-May only
    (276)
  • Jun-Aug only
    (481)
  • Sep-Nov only
    (338)
  • Dec-Feb only
    (193)
All months
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel is decent by Westin standards - no complaint about rooms and amenities! I had a nice view from my room on the 28th floor. All personnel is nice and helpful. The issue with this hotel is that they only have 2 elevators for a 30 story building. During busy times - late morning and late afternoon you will have... More 

Was this review helpful? Yes
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

My one night stay at the Westin Grand was more than perfect. My room was upgraded upon arrival and the front desk was more than helpful to recommend near by restaurants. The pool and hot tub area located on the 3rd floor were very relaxing and I loved the outside setup. I had a great time staying at the Westin... More 

Was this review helpful? Yes
2 of 5 stars Reviewed 1 week ago NEW

So we had arrived with 14 girls around 3:30pm when checkin was at 3:00pm, and out of our 4 rooms (that we had booked 5 months in advance) only 1 was ready. So we had all 14 girls get ready in a small room. Finally at 5:15 our rooms were ready and we took the very slow and small elevators... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear Kyla, Thank you for staying with us and sharing your review. I'm very sorry to see that the delay in the rooms got your bachelorette party off to a slow start. I appreciate what a special occasion this was, and all of the logistics that were involved. Please accept my apologies, and I do hope that you'll give us... More 

Montclair, New Jersey
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My only disappointment with service during our stay: upon check in, as SPG/Delta members we should have gotten a free room upgrade, what we got was a room on a low floor across from the elevator. We sent an email to note our late arrival, and were disappointed to hear that the hotel was full and there were no other... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear LKHiggs, Thank you for taking the time to leave us a detailed review of your stay! It seems that our staff and concierge gave the best impression on you and I am delighted that you found them helpful and accommodating. We are certainly looking forward to your next booking with us! Stay well, Pradeep Puri General Manager More 

Zurich, Switzerland
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed 4 nights in the hotel. The personnel in the restaurant and concierge was helpful and overall nice. This is unfortunately the only highlight. The front desk is not customer friendly at all, the housekeeping leaves room for improvement, the rooms are outdated, the pool are is small but service is very complicated. Private functions at pool site instead of... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear HKZH, I was very troubled to read your review, as I can assure you that your experience does not reflect the high standards we uphold. I'd like to speak to you at your earliest convenience, please email me at pradeep.puri@westingrandvancouver.com. Stay well, Pradeep Puri General Manager More 

Iowa City, Iowa
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first stay here, it was a pleasant surprise-we were upgraded to a suite on the 31st.floor, the sweeping view of the skyline of Vancouver is amazing! The staff is friendly, helpful. absolutely competent. The service is a cut above my old favorite the Westinbayshore. Of course, no body can compare with the location of the Bayshore, right... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear alumnus, Thank you for staying at the Westin Grand! I'm happy that you enjoyed your upgraded suite and the magnificent view that came along with it. Our staff does their best to provide top-notch customer service to our guests and I'm pleased that you were able to testify to it. We look forward to your next visit with us... More 

Cumbria, UK
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked into the Westin Grand the night before we joined a cruise ship at Canada Place. The hotel is well sited for the downtown area and Canada place itself was around a 15 minute walk. The hotel had very friendly staff, good (free) wi-fi, coffee maker and even an outdoor swimming pool and hot tub located high above the... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear seanandnic, Thank you for staying with us before your exciting cruise ship venture! I'm delighted that you had a smooth, hassle-free experience at the Westin Grand. We look forward to having you as a guest again! Stay well, Pradeep Puri General Manager More 

Copenhagen, Denmark
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has a good location on Robson st. with short walking distance (10-15min) to Gastown and Yaletown. Rooms are spacey and in general clean, but when looking into corners at ie the bathroom, water and soap could be used more frequent. The pool area is rather small where we one afternoon experienced quite a lot of people, thereby being... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear hbgdk, Thank you for choosing us as your accommodation during your visit to Vancouver! I'm happy that you had an overall enjoyable stay at our hotel. We look forward to your return in the future! Stay well, Pradeep Puri General Manager More 

New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for a weekend and then a business conference. Nice location within walking distance to conference center, Gaslight and Yaletown, as well as close to the sports arenas. Rooms are all suites so good to have bedroom separate. Kitchenettes as well - the minibar wasn't cold so they brought up a fridge at no extra charge. Staff was... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear HeeSopChoi, Thank you for staying at the Westin Grand during your business trip to Vancouver! I'm glad that our location was convenient for you to travel to and from the conference center. I hope you will return again next time! Stay well, Pradeep Puri General Manager More 

Naples, Florida
Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel and centrally located in the City Center part of town. Easy to walk to Gastown and Canada Center/waterfront. Room is spacious and we were fortunate enough to have a wonderful view. Maid service, check-in and bellman staff are all excellent. Only downside is that there are 30 floors and only 2 elevators.

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear facca, Thank you for staying with us! I hope you had a pleasant visit to Vancouver. I'm happy that you were able to enjoy the view from your suite. I appreciate the positive comments about our staff and I hope we will welcome you back again soon! Stay well, Pradeep Puri General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

630 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (315)
Viewed
Room/suite (90)
Viewed
View from room (59)
Viewed
Bathroom (23)
Viewed
Hotel & grounds (34)
Viewed
Dining (6)
Viewed
Pool/beach area (3)
Viewed
Other (100)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (297)
Viewed
Amenities (23)
Viewed
Deluxe Suite (50)
Viewed
Harmony Penthouse Suite (73)
Viewed
Hot Tub (3)
Viewed
Pool (10)
Viewed
Restaurants and Bars (11)
Viewed
Studio Two Queens Room (37)
Viewed
Superior Suite (44)
Viewed
The Hotel (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Vancouver hotels
Coal Harbour
Hyatt Regency Vancouver
Hyatt Regency Vancouver
#22 of 96 in Vancouver
4.5 of 5 stars 2,043 reviews
Downtown
Hotel BLU
Hotel BLU
#9 of 96 in Vancouver
4.5 of 5 stars 606 reviews
Downtown
Hotel Le Soleil
Hotel Le Soleil
#18 of 96 in Vancouver
4.5 of 5 stars 868 reviews
Show Prices
Show Prices
Show Prices
Downtown
Metropolitan Hotel Vancouver
Downtown
St. Regis Hotel
St. Regis Hotel
#11 of 96 in Vancouver
4.5 of 5 stars 1,736 reviews
Downtown
Georgian Court Hotel
Georgian Court Hotel
#23 of 96 in Vancouver
4.5 of 5 stars 1,316 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay