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Westin Grand Vancouver

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433 Robson Street and Homer Street, Vancouver, British Columbia V6B 6L9, Canada
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Breakfast for 2 Included
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1 room 1 guest
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Westin Grand Vancouver
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1,314 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York, NY, USA
Level Contributor
131 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family of 3 (wife and 11 y.o. daughter) stayed for 5 nights using points (buy 4 nights, get 1 free). I did a lot of research before choosing and overall am very pleased with our stay. Its location is central and convenient to everything Vancouver has to offer, is clean and well maintained, and management clearly cares about the... More 

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Level Contributor
6 reviews
4 of 5 stars Reviewed 3 days ago NEW

Great location in Downtown Vancouver. Rooms are all very big suites with decent views. Gym is decent, pool is also good. Restaurant needs a refresh both from a decor and a menu standpoint. Although lots of great restaurants in the neighbourhood.

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Santa Cruz, California
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is an excellent hotel with fine service and a location convenient to both shopping and fine restaurants. The view was beautiful from our 31st floor room. It does have one issue. It hasn't updated it's electrical outlets for today's travelers with multiple electrical gadgets and chargers. All the outlets in our room were well placed for lamps and TVs,... More 

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear J H, Thank you for choosing the Westin Grand! I don't doubt that your view on the 31st floor was stunning! I'm pleased you were able to enjoy it throughout your stay. We look forward to welcoming you back again soon! Stay well, Pradeep Puri General Manager More 

11375
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We traveled as a group of seven to this hotel in Downtown Vancouver. The hotel itself is on the smaller size but we were happy with the room layouts and sizes. We stayed on the 31st floor in a king suite connected to a double queen. The suite had a bedroom with a king bed and a separate living room... More 

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear jlh159, Thank you for taking the time to leave us a detailed review! I truly appreciate your kind comments and will certainly pass them on to our staff members. I'm glad you found it convenient to access other shops and services nearby while staying with us. I hope we will see you again soon! Stay well, Pradeep Puri General... More 

Cupertino, CA
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Westin Grand over a weekend. I had a 25th floor corner view suite. Overall - positive stay at an friendly hotel 4.5* Pros - very friendly staff from the valets, front desk and cleaning staff. Good location, walking distance to Yaletown, Waterfront and downtown and Café Medina, large suite with a separate sitting area and bedroom and... More 

Was this review helpful? Yes 1
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear OnSpeed, Thank you for staying at The Westin Grand during your visit to Vancouver! I'm so pleased that you had a 5/5 experience with our staff and our services. Café Medina is certainly a neighbourhood favourite for brunch. I hope you will stay with us again soon! Stay well, Pradeep Puri General Manager More 

Chicago, Illinois
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 4 nights. 2 adults and 1 kid. As always I checked many reviews before booking , so here we go 1. Trip Advisor had a promo - free breakfast included . I couldn't find same deal going to Westin's website directly, only via trip advisor. 2. It was the only hotel offering 2 queen size beds in a... More 

Was this review helpful? Yes 1
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Thank you for leaving us a detailed review Lena! I appreciate the thorough feedback as it really gives me a chance to see which areas we excel in and which areas we need improvement. I'm delighted that you enjoyed the convenience of our location and the comfort of your room. I certainly hope you will stay with us again next... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a no brainer. Aside from a bit of a strange lobby- it is a great hotel. Great location. Easy walk to almost anything. The rooms are great and big. Try to get a room with a balcony- an added bonus. And great management. Really well run.

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Thank you for leaving us a 5-star review Jonathan! I'm delighted that you found our management running smoothly and efficiently! I hope you had an excellent view of the city from your suite. I'm glad you enjoyed the ample space. We look forward to your next stay with us! Stay well, Pradeep Puri General Manager More 

Lancaster, Pennsylvania
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

we stayed in the westin grand for one night after spending two nights at the fairmont about 4 blocks away. we were very satisfied in the room and the hotel overall. the room was large and well appointed. the hotel staff was very friendly. unlike some of the other reviews , we did not encounter any issue with a "slow... More 

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear tdetzi, Thank you for the review! I'm delighted that you enjoyed the duration of your stay at our hotel. I'm glad you found your suite spacious and comfortable! I hope our staff was able to accommodate to any requests that you may have had. We look forward to having you as a guest again soon! Stay well, Pradeep Puri... More 

Leeds
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights prior to a cruise. It is in a very good location, downtown very close to the main shops. The room was clean and very well equipped. We had cooking facilities., a separate lounge area and very comfy beds. The staff were efficient and very helpful. .

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear MrsMon, Thank you for staying with us during your visit to Vancouver! I'm most pleased that you had a wonderful experience and found convenience in the location of our hotel. Our staff does their best to welcome our guests and to provide exceptional customer service. I hope we will see you soon! Stay well, Pradeep Puri General Manager More 

Nova Scotia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for three nights with my family. The location is superb, you can see BC place that is maybe 2 blocks away from the hotel. Tons of great restaurants and shopping, Yaletown is a quick stroll away. The room was clean and bright. I will comment though that the tall floor to ceiling windows aren't that... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear SB695, Thank you for staying with us at the Westin Grand! I'm happy that you had an overall wonderful experience during your stay. There are certainly tons of shops and boutiques in the area to explore and browse! I understand your frustration regarding our elevators. We are looking to improve this area of our hotel as soon as possible.... More 

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