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Westin Grand Vancouver

Certificate of Excellence
4.0 of 5
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433 Robson Street and Homer Street, Vancouver, British Columbia V6B 6L9, Canada
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Westin Grand Vancouver
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Ranked #23 of 96 Hotels in Vancouver
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
CB8882 Oceanside, California
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1,216 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oceanside, California
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Positives: Great location Staff is super friendly and helpful Negatives: Bed is awful. The worst ever. Maybe US Westin's are different?? The bed was awful (or at least our room, a King Corner suite). Not the normal super nice comfortable bed that we are used to at Westin's (have stayed in many of them). Pillows even worse. Firm, lumpy and... More 

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Sydney, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Whenever I travel to Vancouver, which used to be quite a bit for business, this is where I love to stay. The hotel is very quiet, located near tons of restaurants, and the staff are excellent. All of the rooms I have stayed in feature a separate sitting room (which a built in sink, microwave, fridge) and bedroom, each with... More 

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Edmonton, Canada
Top Contributor
115 reviews 115 reviews
59 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We are big fans of the Westin brand and it was difficult to decide between the Westin Bayshore and Westin Grand.. we decided to choose this hotel due to the fact that they offered suites rather than just rooms as well as due to the location.. and we werent disappointed! This hotel is excellent! the suites are huge and do... More 

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Knoxville, Tennessee
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient downtown location. Central to shopping and lovely restaurants. Nice, quiet, clean rooms. Typical Westin. But I would skip the hotel restaurant (Hidden Restaurant) - overpriced and poor service.

Was this review helpful? Yes 1
Victoria, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel monthly on business and I am always satisfied. The staff is great and the hotel is always clean and welcoming. Food in the bar is great! The views from the upper floors are killer of Vancouver. I hope they look to put in electric vehicle outlets in the parking garage in the near future as... More 

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Thank you for being such a loyal guest Jonathan! It's a pleasure to welcome you back each month. I appreciate the feedback about electric car charging stations. I'll certainly take that into consideration. Looking forward to your next visit! Stay well, Pradeep Puri General Manager More 

Sydney, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Like all Westin's it is a vanilla business hotel. Service fine...maybe a little over trained and over eager..room tired but good facilities..breakfast offerings fairly poor. I was only there overnight and it was corporate booked but I would think there have to be better options available

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear Ask, Thank you for staying with us and taking the time to share your review. I can see from your TripAdvisor profile that you're a seasoned traveller, and I appreciate your feedback with this perspective. You'll be pleased to know that we have extensive updates to the hotel planned this year. Our well-trained and attentive team is what I... More 

Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I stayed the the Weston Grand Vancouver for a Canuck hockey game. I chose this hotel for it's proximity to Roger's Place Arena. I also chose it because I try to stay in Starwood hotels wherever I go for business and family trips. It was a very nice hotel with good clean quiet rooms. Its in the... More 

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear Tom, Thank you for making us your home base for the Canucks game! I've got my fingers crossed that there will be plenty more playoff games for you and your son to visit us for. Stay well, Pradeep Puri General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a great stay at the westin grand hotel! It is located just a short walk from GM place which made it easy to get to the concert we attended. There was also cand waiting right outside when we needed one. The room was super clean and the bedding was fresh and very cozy. Every staff member we interacted... More 

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Thank you for such a lovely review Athleticgall13! It was a pleasure to welcome you for your short visit while attending a concert. I'm glad our location provided such a great home base, and thank you for the kind comments about our associates. I hope we can welcome you back again soon! Stay well, Pradeep Puri General Manager More 

Singapore, Singapore
Top Contributor
116 reviews 116 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was recommended by our friends for a two night stay. There were three of us, two in the bedroom and a teenager on the sofa bed, which made it a bit snug as you would expect. Everything worked. Location was ideal for us. Staff were very helpful and friendly.

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear kuaychap, Please thank your friend on our behalf for the recommendation! It was a pleasure to welcome you and your family, and we hope to see you again soon. Stay well, Pradeep Puri General Manager More 

Airdrie, Canada
Top Contributor
66 reviews 66 reviews
40 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everytime I stay here I wonder why i ever stay anywhere else. The rooms are mostly suites with nice living spaces and small kitchenettes. the Bathrooms are large and the view is great. There's a ton of places to eat and shop right outside the front door and they even have 24 hour room service (overnight from Tim Hortons). Consistently... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Thank you for being such a loyal guest Erin! It's a pleasure to welcome you each time, and I'm glad to hear that we're such a consistent favourite for you. We look forward to many more visits to come. Stay well, Pradeep Puri General Manager More 

Hotel Review Summarization

What travelers say

  • Robson street(6)
  • Great view(4)
  • Grocery store(4)
  • Stanley Park(3)
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Harmony Penthouse Suite (73)
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Studio Two Queens Room (37)
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Superior Suite (44)
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The Hotel (46)

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