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Westin Grand Vancouver

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433 Robson Street and Homer Street, Vancouver, British Columbia V6B 6L9, Canada
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Westin Grand Vancouver
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1,259 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
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Naples, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were pleasantly surprised upon arrival to our king suite located just one floor from the top. The suite was actually set up a little like a small condo studio with Jack and Jill doors on the bathroom as well as a total of 3 closets. The location was such an easy walk to Yaletown, Gastown, the nice indoor mall... More 

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Brooklyn, New York, USA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is about the 6th time I have stayed at the Westin Grand over the last 10 years with my partner and our (now) 9 year old daughter. We came to Vancouver with other friends, who also stayed at the Westin, for the Women's World Cup tournament. The hotel is about 2 blocks from the stadium so it was extremely... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Wow! Thank you for being such a loyal guest to us over these past years Laura! I am thrilled that you found our customer service consistent and even better than before. We are always looking for ways to improve and be at our absolute best. I'm certain that our staff looks forward to seeing you and your family again very... More 

Shanghai, China
Level Contributor
5 reviews
2 of 5 stars Reviewed 4 days ago NEW

Nice hotel with suite and center location. I do not need to use my car to walk to downtown vancouver and coal harbor.My favor Japan dog is just next door. But it is not like star woods Hotels in Asia that provide you toothpaste and sandal at the room.

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Thank you for staying with us Raymond. I appreciate you taking the time to write a review, however your comments don't reflect the 2-star rating you gave us. I'd like to speak with you at your earliest convenience to determine what we could have done to make your stay 5-star. Please email me at pradeep.puri@westingrandvancouver.com. I look forward to speaking... More 

Vancouver, British Columbia, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I took my wife for a weekend getaway. A show, dinner and shopping. The hotel is within walking distance to Rogers Arena where Ed Sheran was playing and lots of restaurants to choose from. The hotel was comfortable the staff attentive but not stiff!

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear Michaelb2000, Thank you for choosing the Westin Grand for your weekend getaway! It sounds like the perfect weekend that you planned for your wife! I'm pleased to hear that you enjoyed staying with us. I hope you were able to take advantage of the many neighbouring restaurants! We look forward to your return in the future! Stay well, Pradeep... More 

Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for a couple of nights on business. Room was very nice, clean, comfortable and well appointed. Overall a good experience and interactions with staff were pleasant. My only complaint the elevators, slow driven by only two banks I think for the hotel. Not a big deal unless you are in hurry during peak periods.

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Thank you for taking the time to leave us a review Bruce! I'm glad that you had a pleasant experience with us during your time in Vancouver. I hope we will see you again next time! Stay well, Pradeep Puri General Manager More 

Dublin, Ohio
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I was greeted warmly on the ground floor and the reception desk was just as nice. Our room was very comfortable. We enjoyed the popup patio party on Friday. The bar staff was friendly and attentive. The appetizers are delicious.

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear expat5Warsaw, Thank you for choosing the Westin Grand during your visit to Vancouver! I'm happy to hear that you enjoyed the patio party! With this wonderful weather that we are having, there's no doubt that an outdoor patio is the place to be to spend a warm, summer night. Enjoy the rest of your stay and we look forward... More 

Salt Lake City, Utah
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I booked a dozen executives for hotel nights and conference services during the busy FIFA season. The Sales and Catering & Convention staff (Archana and Tahiana!) were terrific to work with! Helpful, responsive, thorough and always working with a smile in their voices (I wasn't on site and only interacted with them via phone/email). I would book here again in... More 

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mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear Skiddleybump, Thank you for giving us a 5-star review! Reading your enthusiastic and kind comments put a smile on my face! I'm delighted that you found our staff helpful and responsive to your scheduling needs and conference plans. I'm certain that we will see you again soon on your next business trip! Stay well, Pradeep Puri General Manager More 

Calgary, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here for the weekend and it was the perfect location to attend the Women's FIFA World Cup, as it is a short walk to the stadium. However, many times over our stay we waited several minutes for an elevator. There are not enough elevators to accommodate a busy weekend at the hotel. Up or down,... More 

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear Karen, Thank you for staying with us! I'm grateful that you were able to join us for the excitement of the Women's FIFA World Cup! I truly appreciate your patience with the elevators. I know that during peak periods it can be inconvenient to wait. I hope in the meantime you were able to take in some FIFA updates... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed in a small suite for 9 days. The room was comfortable, but with a smaller bed than usual for the Westin. Overall the hotel was perfectly pleasant with a friendly staff, but lacked any real wow factor.

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Dear sansplorations, Thank you for writing the short and sweet review! I'm pleased to hear that you had an overall enjoyable stay. I certainly hope the next time you visit us, we will be able to exceed your expectations and give you the "wow" factor that you were hoping to come across. We look forward to the opportunity of having... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous location for the BC Stadium, hotel spotlessly clean although in common with most Canadian hotels it seems, they do not offer free wi-fi except in the lobby. Staff very helpful and accommodating, underground parking $30 per day though

Was this review helpful? Yes
mitcfaw, General Manager at Westin Grand Vancouver, responded to this review

Thank you for staying with us Graham! I'm pleased that you and your family enjoyed your short time spent at the Westin. Enjoy the marvelous weather on Vancouver Island and we hope you'll return again soon! Stay well, Pradeep Puri General Manager More 

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