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Westin Grand Vancouver

4.0 of 5
433 Robson Street and Homer Street, Vancouver, British Columbia V6B 6L9, Canada
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Westin Grand Vancouver
Ranked #21 of 97 hotels in Vancouver
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705 reviews from our community

Traveler rating
    358
    242
    68
    22
    15
See reviews for
Families
120
 
Couples
219
 
Solo
55
 
Business
172
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Vancouver, BC
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2013 NEW

Stayed on the 28th floor - amazing view! Only complaint was that with only 2 elevators, it could take up to 10 minutes for the elevator to finally make it up to the higher floors. The day shift staff was lovely, friendly, and accommodating. The night shift staff was standard, but there were a few judgemental looks when arriving past... More

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PEI
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 14, 2013 NEW

Just returned home from a week long stay at this property. We had a room on the 28th floor that had 2 queen beds and a great view of the city and the mountains. Room had a small fridge, microwave and a dishwasher. Beds were very comfortable. Bathroom had a nice soaker tub and a separate shower with two heads.... More

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Calgary, Canada
2 reviews
5 of 5 stars Reviewed May 14, 2013 NEW

My wife and I recently went to vancouver to run a half marathon. we arrived early (10am) at the hotel after a short walk from the city center train stop, the morning before the race to find out that a room was cleaned and available and that we had also recieved an upgrade to a king suite with a view.... More

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London
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2013 NEW

We stayed on the 31 floor what a view .Bedroom was a bit small and with one large case in it ..it was a tight squeeze getting around .. Seperate sitting room was lovely and the facilities are great if you want to get your own breakfast there is a super market right beside you . The guys on the... More

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See 7 more reviews by Boxtee for Vancouver
Kelowna, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2013 NEW

We stayed here as a surprise for my husbands birthday. What a lovely hotel! Great location wonderful service and a relaxing and special weekend. We booked an in room massage and our masseuse was lovely. Great gift for the husband. We headed out for dinner relaxed and happy. The bed was very comfortable and it was lovely to have a... More

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See 2 more reviews by Melody P for Vancouver
Seattle, Washington
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2013 NEW

Excellent service and very friendly staff. The salt water pool is awesome to swim in and it's fun being able to be in the heart of the city on a roof top deck. The rooms are spacious, clean and have everything you need. I can't think of any downsides to the hotel (minus not having wifi for free in your... More

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See 2 more reviews by rockinrobin844 for Vancouver
Bryce B, General Manager at Westin Grand Vancouver, responded to this review
May 14, 2013

Dear rockinrobin844, It sounds like you got to visit us during Vancouver's unseasonably sunny and warm spring! We're delighted to hear that you enjoyed our roof top pool, it's a gem in the city! We hope to see you again soon. Sincerely, Bryce Beatty General Manager More

Los Angeles, California
1 review
5 of 5 stars Reviewed May 9, 2013

Had a great time at this hotel. The hotel is located in the shopping area on Robson Street right in the heart of the city. Sincere we were starwood gold member, we were upgraded to a deluxe one bedroom corner suite at arrival. The suite has a little odd layout, it has a fairly large living room, but very small... More

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Bryce B, General Manager at Westin Grand Vancouver, responded to this review
May 14, 2013

Dear mrnum79, Thanks for staying with us! We're delighted you enjoyed your suite upgrade. We look forward to seeing you again! Sincerely, Bryce Beatty General Manager More

2 reviews
5 of 5 stars Reviewed May 7, 2013

My friend and I are locals and wanted a girls night out in the city. We chose the Westin Grand because of its location we wanted something that was pretty close to a lot of stuff to do. Our front desk experience as we checked in was amazing the representative Elizabeth was so friendly, helpfully and just natural. She has... More

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Bryce B, General Manager at Westin Grand Vancouver, responded to this review
May 9, 2013

Dear Bourass06, Thank you for staying with us for your girl's getaway! We're very fortunate to have Elisabeth on our team, she always goes out of her way to make our guests feel special. Thanks for your comments, we hope to see you back again soon! Sincerely, Bryce Beatty General Manager More

Boulder, Colorado
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 7, 2013

First, beware that 2-bed 'suites' = 1 room, 2 beds, decent amount of space but not separate rooms. "suite" = kitchenette w/ some plates, bowls, microwave, fridge, dishwasher even. Parking is extra ($26 for self-park in a maze; $31 for valet) , internet is extra ($15/24hr, unless you purchase a package, which is extra). Chemically-sensitive person report: sheets generally not... More

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Bryce B, General Manager at Westin Grand Vancouver, responded to this review
May 14, 2013

Dear 3311kd, Thank you for your feedback regarding your recent stay with us, I'm sorry that two of the towels provided appeared to have too much detergent used on them, we certainly never want our guests to feel any discomfort regarding any of the amenities in our hotel. I am glad that the associates were able to make good recommendations... More

Winnipeg, Canada
1 review
4 of 5 stars Reviewed May 4, 2013

I had a very good experience and will definitely return. The most disappointing part of the experience was completing this review, the minimum 200 character requirement should be removed. I would have skipped this review all together but I wanted to rate the hotel.

Was this review helpful? Yes
Bryce B, General Manager at Westin Grand Vancouver, responded to this review
May 7, 2013

Hi Jodi, We really appreciate you taking the time to rate us. We're so glad to hear you enjoyed your stay, we hope to see you again soon! Sincerely, Bryce Beatty General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Robson street(13)
  • Grocery store(7)
  • Front desk staff(7)
  • Friendly and helpful(7)
  • Microwave dishwasher(7)
  • Great view(6)
  • Hot tub(5)
  • Stanley Park(5)
  • Top floor(4)
  • Living room(4)

Additional Information about Westin Grand Vancouver

Address: 433 Robson Street and Homer Street, Vancouver, British Columbia V6B 6L9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in Vancouver
#19 Business Hotels in Vancouver
#32 Family Hotels in Vancouver
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Grand Vancouver offers stylish guest suites. Downtown location on Robson Street at the edge of Yaletown near hip shops, exciting theatre, vibrant nightlife and tantalizing restaurants. ... more   less 
Reservation Options:
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Also Known As:
Westin Grand Vancouver Hotel
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin

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Westin Grand Vancouver
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