I upgraded because of a $20.00 food voucher only to find they restaurant would only accept it as $10.00 used twice (different meals). Since we arrived late and left early, it was impossible for us to dine there twice. In their favor, the restaurant changed their mind quickly and handed me back the $10.00. Being health conscious will cost you... more

Service was excellent. The staff was very friendly & helpful. They offered to show where to eat and what to see as soon as we got there. Little bottles of water & fresh apples (all free!!) at the front desk were a nice touch. The room was very clean & modern. It had an upscale feel to it without the... more

We chose this hotel based on other traveller reviews and we wern't disappointed. The staff were particularly friendly and the room was great. Lots of space and beautifully decorated. The central location of the hotel meant that we could walk to the main shops including Pacific Mall and also walk to the harbour front. There is a very big tourist... more

Having read all of this year's reviews, it would be most efficient to just say I concur with everyone else! This is a beautiful hotel and the staff makes you feel like you are at a small B&B, although it seemed like the entire city was brimming with the friendliest people around. There is a White Spot restaurant a few... more

Gorgeous hotel! Good location, attentive and helpful staff, charming hotel. The suites are well-designed and make good use of small spaces--operative word here, "small"; there may be only inches between the foot of the bed and the ornate table that holds the flat-screen TV. But the mirrored wall, huge windows, and well-laid-out floorplan give the illusion of greater space, and... more

convenient location, courteous staff, comfortable furniture more

Nice location, quiet on the weekend, service was helpful and rooms were small but comfortable. more

This hotel had an awesome downtown location, right in the heart of downtown Vancouver. The bed was very comfortable, we had 2 large flat screen TVs in our room (one in bedroom and one in living area) and Aveda toiletry products. They offered free Wi-Fi as well. This was a great value for what we paid, since the nicer looking... more

Stayed here for 3 nights on a combination of business and fun. All I can say is that the hotel is beautful, the staff friendly and very helpful, the attached restaurant is excellent, and the room superb. It was much nicer than the large chain hotels. Definately worth staying here. more