The hotel is modern and beautiful. It is conveniently connected to a shopping mall and the rail transit station. The room was spacious and clean and the housekeeping service was excellent.
Area recommendations
Go to Stanley Park and rent a bicycle or rollerblades. Burnaby was interesting and a walk around Deer Lake takes about 45 minutes and is quite interesting....
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An amazing stay, treated like royalty. An example, I requested access to a microwave to reheat some food - room service came to pick up my food which was in 2 plastic containers, heated it, brought it back in 2 China dishes along with a serving table / tablecloth, place setting for 2, 2 glasses of ice-water, delivered to my...
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Dear Stan H,
You certainly know how to make my day! We are truly blessed that we have so many talented people. Thank you for taking the time to highlight Room Service in creating that “WOW” experience. It is stories like yours that motivate them to continue to provide our exceptional service.
Once again, thank you for all your support....
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We spent one night here just before Christmas and spent the evening with friends in the hotel's Yew restaurant + bar.
Our room was great, very comfortable and well-appointed. The bed was incredibly comfortable.
The hotel has undergone renovations in the last few years and still remains a great destination in downtown Vancouver. There are newer hotels in the vicinity...
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Dear Ednacloud,
Wow, thank you for such a shining report card!
I am so pleased that we were able to provide you with such a restful night; the Four Seasons beds are wonderful!
Thank you for acknowledging our efforts in keeping a fresh competitive hotel product. We are one of the first generation Four Seasons Hotels & Resorts, and we...
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We stayed here for three nights in December to celebrate my 30th birthday. I will try to breakdown our stays into what I would consider to be some pros and cons.
Pros:
- location was PERFECT. Across the street from the Canada Line, above the mall, and walking distance to Robson Street, Gastown, Canada Place, Stanley Park (a bit longer...
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Dear Travelinteacher1282,
I so apologize for my tardiness in replying to your online review regarding your stay in January. Thank you again for taking the time to write and share your observations as we learn so much from our guests and their expectations. Notes such as yours allow us to frame up constructive feedback and enable us to better serve...
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The experience was great overall. Nice location. Nearby access to the Sky Train. Adjacent to shopping mall. The service was top-notch. The room was comfortable & well-appointed. Honestly, the only issue I had was waking up & discovering there was no coffee in the room. I wandered to the lobby & discovered it there with pastries. Nice, but I did...
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Dear Remerton,
Thank you so much for sharing your experience with our online community and us.
I am so pleased we were able to provide you with so many positive experiences during your stay. I am delighted to share with you that we do offer complimentary coffeemakers and hot water kettles with tea based upon guest requests through Room Service....
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Four Seasons Vancouver, was excellent, all the staff were very welcoming and extremely helpful. The food in Restaurant was great. I fell in love with Vancouver and the hotel made it even more attractive.
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Dear Martina R,
Thank you so much for your kind and thoughtful response on your recent stay with us at Four Seasons Hotel Vancouver.
I am so pleased to hear that our colleagues were able to provide exceptional guest experiences. It is truly inspirational when I read this, and know that our guest still appreciate the fundamental values Mr. Isadore...
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This was the fifth consecutive year we have stayed at the Four Seasons Vancouver, from late December to early January 2012. As usual it was a wonderful experience. We love the hotel's central location and we enjoy walking to many venues around Vancouver from the hotel, like Stanley Park, shopping in Robson Street, Gastown, Yaletown, False Creek harbour walk and...
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Dear Rosalyn M,
Thank you for your complimentary note of your recent experience at Four Seasons Hotel Vancouver.
You know, location and its convenience is a reoccurring factor that seems to be extremely important to our guests. I am so pleased that you were able to take advantage of our centrally located property, and really explore downtown Vancouver; wow, and...
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I stayed at the Four Seasons Vancouver early Januray 2012 for several days, and would strongly recommend this hotel. the rooms are very large, very clean, bed was excellently comfortable, nicely appointed. the bathroom included lovely bathrobes with satin lining - wow. And, included is a $30 credit for breakfast in-room or in the restaurant - this bought a fabulous...
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Dear UsuallyEasyTPlease,
My apologies for the delay in response; thank you for taking the time to send me your kind note.
It is truly rewarding when we can ‘get our guests right’ and I am pleased to hear that we have left you with so many positive impressions on so many levels.
There is nothing more valuable than referrals from...
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This was a fabulous experience. Staff are fabulous. We attended a dinner party in the Park Ballroom and the meal and service were superb. The guestrooms are pretty and have everything you need. The beds are very comfortable and sheets are a really nice feeling cotton. The towels are typical hotel towels but they don't reek to bleach which is...
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Dear Laura K,
Thank you for such a glowing review!
I am delighted to read that we were able to ‘get you right’ on some many levels, which created such a positive guest experience. It is comments like these that will inspire them to continue to deliver a consistent level of high service, and go above and beyond for our...
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This hotel was one of the best we've ever stayed in. Steps away from Vancouver Museum of Art, an ice skating rink and closeby to shopping, restaurants, etc. We stayed 6 nights and have no complaints. Hotel restaurant is excellent!
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Dear IasPa,
Thank you for taking the time to share your recent experience at Four Seasons Hotel Vancouver with our online community and us.
I am so pleased to read that we have left you with so many positive impressions, and that our hotel has made your ‘best ever stayed’ list. I am also thrilled to hear that you enjoyed...
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