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All 97 Vancouver hotels

Sutton Place Hotel Vancouver

4.5 of 5 Hotel   |   845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada (Downtown)
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Sutton Place Hotel Vancouver
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Ranked #28 of 97 hotels in Vancouver
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Carol S Rockport
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  • Room tips (386)
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1,648 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (386)
Date | Rating
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English first
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I always stay at the Sutton Place when I am in Vancouver. The location is close to great shopping and restaurants. The rooms are very clean, staff very friendly and helpful. The new restaurant in the hotel is very good, however I do miss the small coffee & pastry shop that was attached to the hotel. Coffee is available in... More

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Mountain View, California
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here one night prior to getting on a cruise. I searched high and low for a hotel that would accommodate our family of 4 (us parents and 2 teens) while being a nice quality in a convenient location and not break the budget. I finally settled on Sutton Place because they had a 2 bedroom suite with a... More

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Swansea, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at the Sutton Place. We stayed in the Grande Residence in a suite, great for a family of four which saved us a fortune on dining out. It was a spacious suite with a good sized sofa bed for the kids to sleep on. The kitchen was well equipped and contained everything you needed to... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
61 reviews 61 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here one night during my last trip travelling through Vancouver. I spent most of life in Vancouver before moving away, so I wanted a hotel in a convenient location to catchup with my friends over lunch and after their workday in the Downtown area. This hotel met that requirement as I could easily walk to Canada Place, Gastown,... More

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Calgary, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location but I would not recommend for families with small children. They are completely inflexible with regards to check in/check out times. Despite having a small child, we were not permitted to check in when we arrived after a long flight at 2:00 pm (only one hour early). The bathroom in the lobby does... More

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Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your review and for choosing to stay at The Sutton Place Hotel. Please accept our apologies that we were unable to accommodate early check-in and late check-out during your stay due to we are sold out. It is our goals to ensure your stay is comfortable. Our one and two bed suites are very spacious... More

La Canada Flintridge, California
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

We booked this hotel for a summer family get together. Two rooms, two nights, with kids. The location is ok, central in Vancouver, but there are much nicer locations for a 5-star price. Our room looked out over an ugly alley. We picked this hotel also for the pool, but that was a huge disappointment: it's a tiny pool indoors,... More

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Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing The Sutton Place Hotel. I hope you can contact our hotel for your next visit so we can personally arrange your stay. We value your business and hope to have the opportunity to welcome you back for your future visits. Regards More

11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful classic hotel. Stunning lobby area and rooms very well appointed. Immaculately clean, good-sized room & bathroom, with great views across downtown Vancouver. Great location for transport, for shopping and for exploring Vancouver. ALL of the staff friendly, polite, and exceptionally helpful - absolutely nothing is too much bother. They are all immaculately dressed too. Would thoroughly recommend staying at... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The ugliest hotel on earth!!!!!!!!! Ugly staff, old rooms - never renovated!!! Discusting food!!!!! Hotel manager dose not care at all, he also ignores lettera weitten to him. Staff of front desk rude and non cooperative. Recinmendation: never stay in this old hotel. They have guts to demand such high prices. Never never never!!!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed at the hotel twice now and honestly love it! The suites we stayed in were new, modern, clean and extremely comfortable. The location is incredible with top notch service. We thoroughly enjoyed the pool and amenities. I will highly recommend this hotel and will continue to stay here when I return to Vancouver.

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St. John's, Canada
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a booking at another property that had no proper air conditioning, so we needed to switch and quickly, as it was over 30 degrees. We called the Sutton and they offered us a social combo on one of our two rooms so we had unlimited wi-fi and parking included in the price. The room was decorated old-school with... More

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Hotel Summarization (Beta)

What travelers say

  • Robson street(19)
  • Great location(16)
  • Very nice(16)
  • Room service(8)
  • Flat screen TV(4)
  • Front desk staff(3)
  • Very comfortable(3)
  • Not free(3)

Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
Location: Canada > British Columbia > Vancouver > Downtown
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel

337 photos of this hotel

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Bathroom (28)
View from room (34)
Room/suite (117)
Dining (7)
Hotel & grounds (47)
Pool/beach area (4)
Other (88)

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Hotel & grounds (4)
Room/suite (5)
Dining (2)
Bathroom (1)
Other (1)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#18 Luxury Hotel in Vancouver #23 Business Hotel in Vancouver #25 Family Hotel in Vancouver #30 Romantic Hotel in Vancouver
Hotel Class
Official Description (provided by the hotel)
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 
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1 question
21 days ago

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