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All 97 Vancouver hotels

Sutton Place Hotel Vancouver

4.5 of 5 Hotel   |   845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada (Downtown)
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83%
Ranked #28 of 97 hotels in Vancouver
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
joanne j London, United Kingdom
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1,696 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (400)
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English first
London, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed today NEW via mobile

What a fantastic place to stay, the hotel is ideally placed for downtown and close to the harbour too. The rooms were clean and very comfortable. The mini bar is a bit pricey but along the street there is a great market place store which sells everything. We were room only but the little shop in the lobby is great... More

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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

I booked two rooms at this hotel for a wedding. You would think with all the business we were giving this hotel, they would provide exceptional service. It turns out one of our rooms was given to another guest but still charged to us. We demanded a refund for the room but the manager coldly stated it was against hotel... More

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Victoria, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here in Summer 2014. The location is great near Robson square. Our room was clean and quiet. I especially want to thank you the receptionist for her great job at check in. Before our stay I called the reservation center to ask for a roll-away bed, the lady was not really friendly and told us that "they had no... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for the first time and couldn't fault it . The staff are really fantastic and so helpful they will help with anything , our room were comfortable and very clean . We were room only but there is a little shop selling everything in the lobby including fresh coffee. It is in an ideal place in downtown Vancouver... More

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Westcliff-on-Sea, United Kingdom
Top Contributor
51 reviews 51 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed as a last minute booking, and were so pleased. The hotel was spotlessly clean, comfortable and all amenities were great. The highlight of the hotel was the panoramic views from the window, which took up the whole side of the room. Great position for all activities in the area, and would highly recommend...

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Now I'm not being mean, but if you are a Forbes 2014 4* hotel there is an expectation you will deliver the goods. Alas it didn't feel this way here. Porters & door staff were excellent and very helpful. We were on a deluxe floor apparently but I fail to see what was deluxe about the room for $300 CAD... More

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Harrogate, United Kingdom
Top Contributor
77 reviews 77 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here the first time we visited Vancouver. We had done a 14 hour drive from jasper via whistler and as we arrived at this hotel we were immediately greeted and our bags were unloaded, taken to our room and our car was parked for us. Staff were very helpful and went out of their way to make our... More

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Skerries, Ireland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Road noise clearly audible in our 10 th floor room .-too noisy for us Are conditioning very loud and the hotel which is upper end range on price still charges for wi fi c 14 dollars per day - not really on - (can go to starbucks and get free Wi Fi ) Room clean and comfortable otherwise . Valet... More

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Melton, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed four nights in a self contained suite it was well equipped. Concierge the best I have come across with their professionalism and knowledge. New restaurant opened in august fine dining delicious wait staff true professionals. The little cafe has readily available supplies or close by supermarket. Gym very well equipped. I thought the business center internet access was pricey... More

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Raleigh, North Carolina, United States
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Sutton Place for 2 nites over the weekend before our Alaskan cruise out of Vancouver. Hotel lobby is impressive, rooms are small but comfortable, nicely decorated. The pool and hot tub are very nice and was able to do some laps when no one else was there.Some of the desk staff are rude, which is the only bad... More

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Hotel Summarization (Beta)

What travelers say

  • Robson street(19)
  • Great location(16)
  • Very nice(16)
  • Room service(8)
  • Flat screen TV(4)
  • Front desk staff(3)
  • Very comfortable(3)
  • Not free(3)

Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
Location: Canada > British Columbia > Vancouver > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#18 Luxury Hotel in Vancouver #22 Family Hotel in Vancouver #23 Business Hotel in Vancouver #30 Romantic Hotel in Vancouver
Hotel Class
Official Description (provided by the hotel)
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 
Number of rooms
397

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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