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Shangri-La Hotel, Vancouver

5.0 of 5 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
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Shangri-La Hotel, Vancouver
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Shangri-La Hotel, Vancouver
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958 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the hotel on the first 2 nights of our honeymoon. The hotel was fantastic. Great rooms, great location and concierge staff were so helpful in locating us some ice hockey tickets that we wanted. As it was our honeymoon we were sent a lovely congratulations note and chocolate covered strawberries, a lovely touch. Can't recommend enough!

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Chuddies55, Thank you very much for your kind feedback, and congratulations again on your nuptials. We are honoured and humbled that you chose Shangri-La Hotel, Vancouver for the start of your honeymoon. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your stay is memorable. I'm glad that... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

First of all, I never write reviews. But I also never thought I’d be getting married. But here I am, married as of December 14th 2014. I was deep into venue-searching and was making phone calls to arrange for viewings. Our wedding was to be small, intimate, and classy but we were also budget conscious. Unfortunately, certain venues seemed like... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Phany N, My sincerest thank you for taking the time to share this detailed and heartfelt feedback. I am so thrilled to hear that your special day went smoothly, and your experience at Shangri-La helped make it that much more memorable for you and your guests. Our expert team of seasoned event planners cater to intimate weddings and social... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I live in Vancouver and wanted a night away from the kids for my 50th birthday. We decided to stay at the Shangri-la. When we arrived, the bell hop greeted us by name at the car, Directed us to the front desk for check in and took us to our room. The room was a 1 bedroom... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Surfs-up1234567, Thank you for taking the time and effort to share this feedback with us. I'm thrilled to hear that you chose to stay with us for such a momentous occasion, everyone deserves special care and attention on your special day. From the moment you arrive, it is our goal to provide impeccable service and attention to detail, so... More 

Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travel to Vancouver a lot for business and used to stay at the Pac Rim because I have friends that live in and around the hotel. The Pac Rim was booked one recent trip and I stayed at the Shangi-La. I love it and will never stay anywhere else now if I can help it! It is perfect for... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear goosebull, Thank you for taking the time to share this very detailed and thoughtful feedback. I'm very pleased to hear that we exceeded your expectations, and fulfilled your business travel needs on your recent stay in Vancouver. It is our goal to provide impeccable service from the moment you step into our hotel and I'm delighted to see that... More 

Brussels, Belgium
Top Contributor
52 reviews 52 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I can only say extremely good things about this hotel! It was my first stay in Vancouver and Shangri-la's are usually good, but this is the best one yet. Centrally located, beautifully decorated rooms with an amazing bed, fantastic service and an excellent concierge who directed me to the best Vancouver has to offer.The British Columbian breakfast was delicious and... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Englishguy85, Thank you for your feedback. I'm so glad to hear that you had a fantastic stay at Shangri-La Hotel, Vancouver, and felt right at home with our custom Stearns & Foster beds, as well as our team of Les Clefs d'Or concierge, who always have their finger on the pulse of the city. Thank you for your recommendation... More 

Arlington, Virginia, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment I arrived at the Shangri La I knew I was going to enjoy my stay (still not sure how the bell hop knew my name as I exited thr cab). Decided to upgrade the room to a king suite for some added space. Very nice room w great shower amenities. The hotel has a great gym and... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear ToshiMoto11, My sincerest thank you for the time spent to share this thoughtful feedback. It is our aim to extend a heartfelt welcome to every guest upon arrival, we want you to feel at home while you are staying with us. I'm pleased to hear that you chose to upgrade your room to one of our spacious suites, and... More 

Tokyo, Japan
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I was to stay at the Shangri-La on January 4th, 2015. I booked a room at a promotional rate directly on the hotel website. Unfortunately, on the day of my expected arrival, my flight had been cancelled from the Kootenay region in B.C. and I could not make it to Vancouver. I phoned the hotel to let them know. Although... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear RWF_10, Thank you for taking the time to share this feedback. We strive to provide genuine and helpful service from the moment our guests step into our hotel, or in your case, over the phone when unreliable weather interrupts your travel schedule. I will make sure to share your kind words with Amy and the entire team. We hope... More 

All over Europe
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

The Shangri-La is perfect. There. I said it. The first time I have ever written such in a review on Tripadvisor. And the hotel deserves this praise and more, though I would have to tend to hyperbole to describe it. Perfection starts from the moment you pull up in your car and are well tended to by the concierge, then... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear TripTestDummy, I'm incredibly humbled to read your kind words and positive feedback. I'm also excited to hear that you have started to explore the world of Shangri-La. With over 85 properties worldwide, a broad range of travel opportunities await, and you can expect the same hallmark hospitality from the heart from every Shangri-La you visit. We hope to welcome... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The title should say it all but a truly flawless experiance in Vancouver. Jarren at the concierge desk was as honest as he was helpful! Food was GREAT...especially if you get the free breakfast at The Market. From pickup at airport to drop-off the experiance worked exactly the way it should.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Amanjunky, Thank you for your kind review. I'm so happy to hear that you enjoyed your stay at Shangri-La during your visit to Vancouver. We try our best to provide impeccable service from the moment you step into our hotel and I'm delighted to see that you were able to enjoy the facilities and services we had to offer.... More 

Burnaby, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Had the opportunity to over night at the Shangri-la in later part of November 2014,,,we were met by Michael ,,,valet parking,,,,who greeted us ,,,,got us to the registration desk,,,,took care of our luggage and vehicle ..We stayed in a corner suite...very tastefully decorated,,,had everything you would need ,,,,plus,,,,we were thrilled,,,,,the staff were very professional but in a very personable way,,,also,,,we... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Garry R, Thank you for taking the time and effort to share this kind feedback. I'm very pleased to hear that you had an excellent experience during your recent vacation, and that you brought the signature Essence of Shangri-La home with you! The team at Shangri-La Hotel, Vancouver strives to go above and beyond, to deliver our hallmark hospitality... More 

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Hotel Summarization (Beta)

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  • Hot tub(5)
  • Room service(4)
  • Robson street(3)

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Cheap Tickets, Priceline, Orbitz, Venere, Agoda, MrandMrsSmith, Odigeo, Jetsetter and Tingo so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#2 Business Hotel in Vancouver
#3 Green Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#8 Romantic Hotel in Vancouver
#18 Family Hotel in Vancouver

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