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Shangri-La Hotel, Vancouver

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1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
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Shangri-La Hotel, Vancouver
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Shangri-La Hotel, Vancouver
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1,109 Reviews from our TripAdvisor Community

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Traveler rating
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    149
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • German first
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All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Pleasantly surprised and loved Vancouver - especially the Shangrila hotel. Everyone was friendly, helpful and efficient. Great location and very close to Robson shopping district, and north america's largest park - Stanley. Will definitely be back. Thank you for making our stay most enjoyable.

Review collected in partnership with shangri-la.com

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vancouver
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent a weekend at this hotel in mid July and was happy with the choice. The staff are in a word are excellent, nothing was deemed too difficult or too trivial to not be afforded their time. I would stay again in a heartbeat. Thank you for making our weekend stay enjoyable.

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Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was a wonderful stay joined with professional staff. Smack in the middle of all the downtown activities, the location is splendid and the stay was beyond modern. Biggest surprise: The book is not a bible and there was a TV built into the bathroom mirror.

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Trowbridge, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just spent three nights at the stunning Shangri-La hotel. From the moment we arrived and our cases we offloaded from the taxi, the service we encountered was 1st Class. The room was stunning, everything you needed was there, the fitness centre was very well equipped and had a great view over looking downtown Vancouver, through to the brilliant concierge team,... More 

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houston
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

You first check into the hotel through an underground entrance (the above ground one is used for the hotel's upper floor residents - floors 16 and above). We checked in with Amex Platinum Fine Hotel and Resorts which has a 12:00pm check in time and room upgrade (both when available). It was 2pm and one of our two rooms was... More 

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Auckland Region, New Zealand
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived to an efficient reception experience. Stayed in room 1510 which is a great size room with a balcony. Balcony had a vIew of pool below. Great king size bed. Quiet room. Peaceful sleep. Excellent bathroom

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Richard J, We greatly appreciate the time and effort taken to share this feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm thrilled to hear that you enjoyed your spacious guest room with outdoor balcony, and had a restful... More 

1 review
5 of 5 stars Reviewed 1 week ago

Wonderful hotel .The executive king room was large and beautiful and had every amenity I could have asked for.The staff was extremely friendly and eager to please. Daily breakfast was delicious and well presented in a beautiful setting indoor or on a patio.I highly recommend this hotel.

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Stephen P, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that you stayed with us to end your Alaska trip. It is our goal to provide impeccable and personalized service from the moment you arrive. I'm thrilled that you enjoyed our spacious guest rooms, daily breakfast at MARKET by... More 

1 review
5 of 5 stars Reviewed 1 week ago

I travel to Vancouver regularly and there is absolutely nowhere else I would stay. Each visit to the Shangri-La is special. The hotel itself is a spectacular building, with spacious rooms and a world class spa and fitness center. The service is truly exceptional, with attentive staff and personalized service, making each visit memorable, whether for business or pleasure. I... More 

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear MBC913, Thank you for taking the time to share this very helpful, detailed, and kind feedback. Whether it's your first time at Shangri-La, or you're a frequent business traveller, it is our goal to extend a warm welcome and personalized hospitality from the moment our guests step into our hotel. We greatly value your continued loyalty in staying with... More 

Cincinnati, Ohio
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in Vancouver two weeks ago and spent three nights at the Shangri-La. The suite we had was lovely with a spacious balcony and nice sized bathroom with an excellent shower. The hotel looks huge but only occupies15 floors of an approximately 60 story building. Unfortunately, we didn't have a view of the harbor but I assume most of... More 

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear John I, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm very pleased to hear that you received helpful assistance from our concierge team, and explore many of the vibrant neighbourhoods in close proximity to the hotel, including Chinatown, and ventured to Granville Island. It is our goal to provide impeccable and personalized... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about the hotel is amazing! The staff are friendly and helpful. The location is wonderful. The rooms are immaculately clean, all lights and curtain are electric, and the location is next to all major shopping stores of all sorts. The bed is also like a cloud and it has the best gym and steam room!! Would recommend the hotel... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Erika H, Thank you very much for taking the time to share this kind feedback. I'm thrilled that you and your family enjoyed our spacious guest rooms, including custom Sterns & Foster mattresses, bedside technology controls, and the 24-hour fitness centre. It is our goal to provide personalized hospitality from the moment you step into our hotel. We greatly... More 

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