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Shangri-La Hotel, Vancouver

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1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
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1 room 1 guest
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Shangri-La Hotel, Vancouver
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1,152 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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seattle, wa
Level Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for a night prior to leaving for a cruise. Our room was ready, unfortunately our friend's room was not, so they upgraded us to a mini suite. The room was wonderful, we had a large balcony with a great view and a gorgeous bathroom. Within walking distance to many city areas including Gastown.

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Parkdale
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Superb service with very friendly staff. Rooms very comfortable with great slow dimming lights and automatic curtains. The pillows are glorious. A very personal, attentive touch by all staff. Concierge was great with advice on restaurants and specific shop locations. Highly recommended.

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London, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location: near plenty of restaurants, luxury fashion stores. Useful Urban Fare luxury supermarket next to hotel. 10 min walk to Canada Place (ferries, tourist info), and 15min walk to Stanley Park. Super central, down town location Service/Concierge: best in class. Absolutely flawless service from front desk / concierge. Breakfast: no buffet, but great choice from a la carte Rooms: go... More 

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Headley, United Kingdom
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent three nights at this wonderful hotel. The hotel was cean, comfortable with very professional staff. The food was delicious and the service always excellent. The hotel is also well positioned for accessing the many sights of Vancouver.

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Cresskill, New Jersey
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent four wonderful days in late August 2015. Highly recommended hotel in a great location a couple of minute walk from Canada Place and Gastown. Our room was nicely laid out and comfortable. The Spa is gorgeous and services were incredible. Restaurant served delicious breakfast and room service was very good. Only downside is that, due to the location, their... More 

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear JesterMike, We greatly appreciate the time and effort taken to share this kind feedback.It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm pleased that you enjoyed our spacious guest rooms, central downtown location, and found time to relax and rejuvenate at CHI, The Spa. We appreciate your recommendation to family and... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Spent one night at the Shangri-La in Vancouver following our 7 night Alaskan Cruise in early August. To begin with, we transferred from the cruise ship terminal via taxi to the hotel… our taxi driver was not familiar with the hotel (that should have been a sign) and did not know where the front entrance was. We were dropped off... More 

Was this review helpful? Yes 2
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A good hotel, in a fairly easily accessible part of Vancouver. Our room was a decent size with a balcony (although it would be difficult to call an office block 'a view'!). The room was clean and the bed was extremely comfortable. My main gripe was the fact that our room was not cleaned until gone 4pm. With jet lag... More 

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear A27dec, We greatly appreciate the time and effort taken to share this detailed feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you and your family feel comfortable in your home away from home. I'm very pleased that you enjoyed our spacious guest rooms, with outdoor balcony, central downtown... More 

Royal Tunbridge Wells, United Kingdom
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As a family of five (2 adults plus 18, 16 and 11 year olds) the Shangri La looked after us superbly. We had two beautiful rooms with balconies and were able to close an outer door which enabled us to go back and forth between the two rooms. Well stocked bathrooms. Gadgets galore everywhere to shut curtains, sheers, lights etc... More 

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Ruth B, We greatly appreciate the time and effort taken to share this kind and very detailed feedback. I'm thrilled to hear that your entire family felt well taken care. It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm pleased that you enjoyed our spacious guest rooms with outdoor balconies, and... More 

San Francisco
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Love this hotel. GREAT location with good access to Stanley Park, restaurants and shopping. A bit pricey but worth it. Every detail attended to. Excellent service but not overbearing. Spacious room, with comfy bed and nice outdoor balcony. Would recommend without reservation.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Andrew Z, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm pleased to hear that you enjoyed our hotels amenities, including our central downtown location, spacious guest rooms, marble bathrooms, and outdoor balconies. We hope to welcome you... More 

Msida, Malta
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The site room,and the hotel as a whole are all worthy of five stars, but the stars of the how are the staff. From check-in to check-out,everyone performs their tasks with a smiling enthusiasm that makes everything look easy. the entire hotel experience could not have been better!

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear richardhc2015, We greatly appreciate the time and effort taken to share this kind and very detailed feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you and your family feel comfortable in your home away from home. We greatly appreciate your recommendations to family and friends, and look forward... More 

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