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Shangri-La Hotel, Vancouver

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1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
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Shangri-La Hotel, Vancouver
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Shangri-La Hotel, Vancouver
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1,013 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Vancouver, Canada
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

As a local, I have never staying in the hotel and no idea about the rooms. However, I have been to the hotel for dinner and afternoon teas many times and were not very satisfy with the services. In regards of the hotel service, I finally got a chance to speak to the front desk for an extraordinary event. And... More 

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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My daughter and I planned a special "birthday" treat to the hotel and spa. We were treated like VIPS from the moment we stepped through the doors. Always greeted by either concierge staff on the street level or by reception at the entry. Very accommodating whether hailing a taxi or giving directions. A birthday cake was in the room for... More 

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St. Ives
1 review
3 of 5 stars Reviewed 3 days ago NEW

The room was lovely, spacious, clean and comfortable. Great location in downtown. However the soundproofing between the rooms is terrible. I could hear guests in adjacent rooms clearly talking and laughing until the early hours of the morning. It was so loud that guests returning to their rooms after evening out actually woke me up! Then there was the building... More 

Review collected in partnership with shangri-la.com

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear S0phie666, Thank you for taking the time to share this feedback, I'm pleased to hear that you enjoyed our central downtown location, and spacious guest rooms. We sincerely apologize for any inconvenience or disruptions you experienced. Unfortunately we were not notified in advance of the construction that took place during your stay; our partners normally provide advance notice so... More 

San Francisco
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had an enjoyable 4 night stay at the Shangri-La Vancouver. The location of the hotel couldnt be any better, near shopping, restaurants and Stanley Park. The housekeeping staff was also excellent. Negatives are there is no view from the hotel rooms. Our two corner rooms looked directly into two office buildings; perhaps there are better views from the other... More 

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Delta, Canada
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As a result of curveballs that life threw my way...I planned my special "50th" Birthday Extravaganza... using Travelocity and booking a TOP SECRET 5 STAR HOTEL. They don't reveal the hotel until the booking is done. It ended up being the Shangri-La. We arrived at the hotel at 2:00 and waited to check in at the precise time of 3:00.... More 

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Los Angeles
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Superb, elegant, creature comfort friendly are the first words that come to mind, after a glorious week-end at the Shangri -La Hotel in Vancouver, Canada. From the first moment to the last, everything was as perfect as a hotel experience can be. Friendly, highly attentive, professional staff, delicious food at the hotel restaurant, immaculate room with a fantastic huge bathtub... More 

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Victoria, BC
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I recently stayed for a single, weekend night at the Shangri-La. Booked thru bevancouver with an Amex bonus, it was nice to take advantage of a hotel that's normally over our price range. Our Deluxe King room was very spacious and well appointed (complete white marble bathroom, integrated lighting throughout, robes/slippers and heavenly bedding). This is an... More 

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear cfbnp200e, Thank you very much for taking the time to share this feedback from your recent trip to Vancouver. I'm very pleased to hear that you enjoyed our in-room amenities, such as the slippers, robes, and D. Porthault luxury French linens, as well as the spacious marble bathrooms with L'Occitane bath amenities. Thank you for your recommendation to return,... More 

Irvine, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

From our very first step into the hotel, the staff already made sure that we will have a wonderful stay and we did! Thank you for making our kids spring break a vacation to remember not to mention that it's our first time in Vancouver, it truly is a beautiful city.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear TommyP26, Thank you for taking the time to share this kind feedback. I'm very pleased to hear that your first trip to Vancouver was a memorable one. It is our goal to provide impeccable service from the moment you step into our hotel. We hope to be able to welcome you and your family back to Shangri-La Hotel, Vancouver... More 

London
Top Contributor
62 reviews 62 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here to bookend a visit to Whistler and were pleasantly surprised by the generously sized (for central Vancouver) and appointed rooms. Service levels were excellent, particularly at the F&B outlets (good cocktails at Xi Shi, excellent food, drinks and service at Market) but not spectacular: for example, we were not recognised when returning 6 days after our first... More 

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Strae, Thank you for sharing this very detailed and kind feedback. I'm very pleased to hear that you are familiar with the Shangri-La brand, and have first-hand experience with our sister properties in Asia. Vancouver was chosen as the flagship destination to bring Shangri-La's hospitality to North America, and that also included translating the opulence found in Asia to... More 

Vancouver, Canada
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Shangri la Vancouver. Where do I begin, let me start off by saying you have to stay at this hotel it's a must. The Shangri-La Hotel exceeded all expectations from the beginning when you check in to when you're leaving. The staff are extremely attentive to detail, helpful, professional and courteous. Such a wonderful place, the room spectacular. The Shangri-La... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Andyneedsadrink, Thank you for taking the time and effort to share this detailed and thoughtful feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. We want to ensure that you feel as comfortable with us as you would be in your... More 

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