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Shangri-La Hotel, Vancouver

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1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
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Shangri-La Hotel, Vancouver
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Shangri-La Hotel, Vancouver
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996 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Seattle, Washington
1 review
5 of 5 stars Reviewed today NEW

We just spent an amazing weekend at this beautiful hotel. Already upon arrival we felt like coming home although we've never been there before!! Everyone was treading us so well...even the housekeeping attendant greeted us by our name when we came out of our room door in the morning. Thank you!

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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a beautiful, very modern and well appointed hotel that is perfectly located in the heart of downtown Vancouver. What puts it in a class of it's own is the outstanding, attention to detail in the service provided by all levels of staff. You will truly feel like an honored and valued guest.

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear VanGoGal, Our sincerest thank you for taking the time to share this kind feedback from your recent business trip to Vancouver. We know how important it is for business travellers like yourself to have a central downtown location, so I'm happy you found our proximity to the business district convenient, and the hospitality received from our team exceeded your... More 

Oxford
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We've just spent one night at this magnificent hotel. It's a lovely hotel to stay. The rooms are really comfortable with everything you could wish for but I think the one thing that differentiates the Shangri La is its people. Everyone was so friendly and superbly helpful. Stephan, the concierge along with his colleagues helped us with all of our... More 

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear judpurple, My sincerest thanks for taking the time to share this kind feedback. I'm pleased to hear that you enjoyed our spacious guest rooms, which are amongst some of the largest in the city, and received helpful suggestions and guidance from our chef concierge, Stephane Mouttet. Thank you for your recommendation to return, we look forward to welcoming you... More 

Seattle, WA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The highlight of my weekend in Vancouver was our stay at the Shangri-La. The hotel itself was exceptional -- beautiful and modern. Unique amenities. Comfy beds. I could go on and on. What made this hotel stand out from others was the exceptional service of everyone we encountered at the hotel. From the front desk check-in, to the housekeeping staff,... More 

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Jill425, Our sincerest thank you for taking the time to share this detailed and thoughtful feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. I'm pleased to hear that you enjoyed our central downtown location, one block from the high street... More 

Vancouver, Canada
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have children aged 3 and 7 and we do an annual spring break hotel locally with the kids. This year we ended up here for our time. Staff were amazing. Kids received a bear and beaver on arrival and we were made to feel extremely welcome. Early check in and a great sized room with the in room unlimited... More 

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear parmesan_10, Thank you very much for taking the time to share this feedback. I'm humbled to hear that you chose Shangri-La Vancouver as your staycation destination for Spring Break with your family. It is our goal to provide impeccable service from the moment you step into our hotel and I'm delighted to see that you were able to enjoy... More 

Cambridge, New Zealand
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a week at this hotel while in Vancouver. Check-in was efficient and the staff very polite. Excellent how the check in is below ground, leaving the concierge (all of whom were superb in helping me plan and organize activities and dinners out each night) on street level free to service clients rather than be absorbed with attending to arrivals.... More 

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Gib_11, My sincerest thank you for taking the time to share this detailed feedback, trust that I have shared your kind notes with my team as well. It is our goal to provide impeccable service from the moment you step into our hotel, and I'm delighted to hear that you were able to enjoy the facilities and concierge services... More 

Los Angeles
Contributor
20 reviews 20 reviews
18 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While on an extended business trip to Vancouver last month I had the pleasure of staying at the beautiful Shangri-la Hotel. Everything about the property is first class. The high level of service, apparent immediately upon arrival, is matched by the quality of the accommodations. I was in an Executive Balcony room which had a wonderful view of the downtown... More 

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear LAMember, Thank you very much for taking the time to share this feedback from your recent business trip. I'm very pleased to hear that you enjoyed our in-room amenities, including the 24 hour room service, spacious marble bathrooms with heated floors, and your own private balcony overlooking the heart of downtown Vancouver. Our central location makes us an ideal... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This was our first visit to Shangri- La hotel and chose to stay here because our first choice, the Rosewood Georgia, didn't accept children. While looking for other 5 star hotels, the Shangri-La had amazing reviews written, so we decided to try it out. And the hotel and its employees - did not disappoint. We were impressed from the moment... More 

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Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Vannessa D, Our sincerest thank you for taking the time to share this very detailed feedback from your family's recent stay at Shangri-La Hotel, Vancouver. We greatly appreciate your recommendation to return as well. We welcome all types of travellers at our hotel, from business travellers on tight schedules, to couples on a romantic retreat, and including families who... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been a regular guest at this wonderful hotel. This hotel truly is beautiful. I love the location of the hotel and how central it is. The staff are amazing, from the staff at the valet, to the flawless check in. The general manager, Kari makes everyone feel so comfortable and at home! After a very demanding and exhausting... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Jennifermovato, Our sincerest thank you for taking the time to share this detailed and thoughtful feedback. From the moment our guests arrive, it is our goal to provide impeccable service and attention to detail, so that your time with us is memorable. I'm pleased to hear that you enjoyed our central downtown location, and found time to delight in... More 

Espoo, Finland
1 review
5 of 5 stars Reviewed 2 weeks ago

Shangri-La Vancouver is one of the best business hotel I have visited during my 25 years in global business. Super friendly and competent staff, best possible location and very nice rooms. I can warmly recommended this hotel! I have very seldom had a spotless hotel stay, but this was one.

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Pekka K, My sincerest thank you for taking the time to share this feedback, we greatly appreciate your kind words and your recommendation of Shangri-La Hotel, Vancouver. I'm pleased to hear that our team managed to wow such a well-heeled business traveller, and that you found our central downtown location convenient. We look forward to welcoming you back to... More 

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