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Shangri-La Hotel, Vancouver

5.0 of 5 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
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#9 of 97 Hotels in Vancouver
865 Reviews 4.5 of 5 stars
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Shangri-La Hotel, Vancouver
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Shangri-La Hotel, Vancouver
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865 reviews from our community

Traveler rating
    685
    122
    33
    20
    5
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129
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214
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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London
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights before our cruise and 2 nights on our return from the cruise. Staff are fantastic, great concierge, great location, good food. Suite was very comfortable and very modern, bathrooms are spacious and modern although you do need to remember to pull the blinds on the floor to ceiling window when using the bathroom. Breakfast... More

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Saint Nom la Breteche
Top Contributor
210 reviews 210 reviews
71 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The Shangri la is perfectly located with mist of the points of interest in Vancouver within walking distance. But don't expect any view because the hotel is surrounded by taller buildings. Anyway everything is spotless rooms bathrooms. Breakfast without the need to go to a buffet is great. However a few hiccups. Room not cleaned by 4pm.... laundry not ready... More

Was this review helpful? Yes 1
Williams Lake
1 review
5 of 5 stars Reviewed 4 days ago NEW

The service was great, check in staff was wonderful. Check-out staff absolutely fantastic. I called down to have someone come up to help with a luggage cart. I figured they would need 15 to 20 minutes to get up to the room, that would give me enough time to finish packing. In less than 5 minutes my door bell rang!... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Laura L, Thank you for your comments. It is so nice to hear that our staff was wonderful and fantastic and that your luggage was delivered to your room in less than 5 minuites. I apologize if we were not able to set your amenities for 3 guests. Other than that, I am glad that your over all visit... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Shangri-La a few times now on business trips and my experiences have all been enjoyable. Any staff member that I have come in contact with has been freindly, professional and extremely helpful. My business trips are typically filled with hectic meetings all day and I always look forward to returning to my room and relaxing.... More

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Mark R, Thank you for your feedback. We certainly appreciate the business you have given to the Shangri-La Hotel. I am glad to know that you have found a place in Vancouver to relax after your long meetings during the day. We hope to welcome you back on your next business trip to Vancouver. More

Dallas, Texas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

After staying at the Shangri-La in Vancouver for four days I must have encountered 15 staff members. All of them were courteous and helpful. The location of the hotel was perfect for me as well. I could walk to almost everything I wanted to get to. The fitness center and adjacent smoothie bar were nicer than most facilities that I've... More

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Christine A, Thank you for your comments. It is so nice to hear that all 15 of our staff members that you have encountered were very courteous and helpful and that you enjoyed the location of our property. We hope to see you again at the Shangri-La Hotel Vancouver. More

Hong Kong
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed in a number of Vancouver hotels..generally finding them rather dated, and out of touch with the international traveller (I still can't believe the Four Seasons does not provide tea and coffee making facilities as standard).. anyway... This is my second time at the Shangri-la... Firstly, if you have stayed at any of their other properties, this one... More

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Callan A, Thank you for taking time in writing your comments. It is so nice to learn that you enjoyed our large and specious rooms and bathrooms. Our staff indeed is our one true gem, very warm and helpful to all our guests. Thank you for recommending us. We certainly look forward welcoming you back on your next trip... More

Vancouver, BC
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our first stay in Feb came with some challenges - a bit odd and out of character for a 5 STAR hotel. We have always think that it was only fair to share comments with the establishment so that they can address our concerns and have the opportunity to make the next visit for us and others better. The management... More

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear gonnabegone, Thank you for taking time in writing this review. I am glad to learn that we were able to turn the table around to delight you and your guests over the weekend. We hope that you would consider staying with us again on your next trip to Vancouver. More

London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

You know you're in a Shangri-La hotel from the moment you arrive in reception - arrived early at 10am having booked £200 GBP per night for two nights. Room not available but no problem - offered upgrade to junior suite for additional $50 CAD per night which we took. Turned out to be a good choice as the room was... More

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear John D, Thank you for your feedback! It is nice to hear that you had a nice stay with us and that you enjoyed your room and our services at the hotel and at CHI, The Spa. We hope to see you again on your next visit to Vancouver. More

dallas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel and staff are top notch. This is a smaller hotel with very personal service and a quiet escape from the busy city. The smoothie bar at the gym is wonderful and Aris, who is the master behind the counter is very knowledgeable about nutrition and had some great advice for even us sage health foodies. A few items... More

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear thingstodo22, Thank you for your comments. We are very glad to know that you enjoyed your recent stay with us. I will pass on your comments to Aris as I know that he will be very humbled by your kind words. We hope to see you again on your next trip to Vancouver. More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Without question the Shangri La is Vancouver's top hotel. The staff are as professional and extremely helpful. Chi spa is as good as it gets. I stay there as often as I can. Restaurants and shopping is just a short walk from the hotel.

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Briang, Thank you for your feedback. We truly appreciate that you have chosen Shangri-La Hotel Vancouver to be your second home in Canada. We look forward welcoming you and your famiy back on your next trip to Vancouver. More

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(5)
  • Room service(4)
  • Robson street(3)

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
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Also Known As:
Shangri La Hotel Vancouver

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