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Shangri-La Hotel, Vancouver

5.0 of 5 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
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Shangri-La Hotel, Vancouver
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Shangri-La Hotel, Vancouver
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928 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ancaster, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for 2 nights on a business trip. The rooms were beautiful, the staff were friendly, and not at all pretentious - most high end hotels can make you feel out of place if you walk in and aren't dressed to the nines and acting like you're "somebody". They were helpful and the amenities were wonderful. The best:... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear TBRx, Thank you for your kind and thoughtful feedback, I'm very happy to hear that you found yourself at home while staying at Shangri-La Hotel, Vancouver, we want you to feel as comfortable with us as you would staying with family. We also know that early morning departures are a challenge for many travellers, which is why we offer... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Myself and boyfriend stayed in a suite with Balcony while meeting up with family in Vancouver and were blown away by the Shangri-La. I have never stayed in such a nice hotel and it was wonderful. The room itself has everything you could want with tasteful decor and plenty of space, the bathroom has floor to ceiling marble and the... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Jessica H, I'm very happy to hear that you had such a memorable stay at Shangri-La, and took advantage of our spacious guest suites, some of the largest in Canada. It is our goal to make sure our guests are as comfortable travelling as they are when at home. And having a restful night's sleep is one of the... More 

Los Angeles, California, United States
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about our stay at Shangri-La, Vancouver was deluxe. The room was spacious, beautifully appointed, well maintained. Chose to stay for 2 reasons: AMEX FHR amenities, and had a wonderful stay at their property in Tokyo. And though they will not bow from the waist in Vancouver, I guarantee you will not be disappointed in the service. Had daily breakfast... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Richard G, Thank you for taking the time to share this detailed feedback. I'm happy to hear that you enjoyed our spacious guest rooms, daily deluxe breakfast at MARKET, and most importantly, I'm very proud to hear about the service provided during your stay. Our dedicated team strives to go above and beyond for our guests, and it sounds... More 

Victoria, Canada
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The customer service, the ambiance, the attention to detail are all first rate at the Shangri-la in downtown Vancouver but what inspires me to write this review is the fabulous sleep that I had. Being a woman of a certain age, I struggle with getting a good nights sleep. Well, that was not a problem with the bed at this... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Suzanne G I'm thrilled to hear that you had a restful stay with us, and our team was ready to assist with all of your needs. We want to ensure that you feel as comfortable staying with us as you do sleeping in the comfort of your own home, which is why we offer various pillow options for our... More 

Saint John, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Outstanding accommodation, right downtown. The hotel has all amenities, fantastic friendly gracious staff and comfortable certainly above average rooms and amenities, especially the marble bathroom with TV. Environment control was spot on and the electronic drapes, sheers and the auto light dimming for nighttime all great unexpected features.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear GraemeCarmie, Thank you for taking the time to share your feedback, and trust that I have shared your kind words with the entire team here at Shangri-La Hotel, Vancouver. I'm glad to hear that a business traveller like yourself appreciated the in-room media and entertainment amenities, including the flatscreen TVs in the bathrooms. As a TripAdvisor GreenLeader we continually... More 

Victoria, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Shangri-la in Vancouver is exactly that - Shangri-la. From arrival to departure every member of the team there was professional and courteous, anticipating our every request. The hotel is beautifully decorated for the holidays and is spotlessly clean. Though often a personal preference, the bed was very comfortable. The upside to a quick visit like this one is wetting... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Scott H, Thank you for this kind feedback, I am pleased to hear that in a short amount of time, our team managed to exceed your expectations, anticipate your needs, and make a memorable first impression. It is our guiding principle to treat every guest as a member of our family, extending hospitality from the heart, no matter the... More 

Santa Monica, California
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I reserved the room via Amex as it's listed as one of its premier hotels but the reason why I booked it was because it was less expensive than the hyatt regency which was my first choice. What I didn't know was what was awaiting us when we arrived. As soon as we parked we were welcomed with exceptional friendly... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear axels93 Thank you very much for your honest and kind feedback, I will make sure to share it with the team. We only get one chance to make a great impression, and it is our goal to welcome every single visitor as we would a member of our family, so you feel at home while you're travelling. We are... More 

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Everything about the hotel was excellent with the exception of the food. Room, staff, services and location were close to perfect. However the food, The first nite arriving late we had a simple snack in the bar but the chips were burnt. Second in the Market, the quality was far below we would have expected from such a restaurant but... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear R H I appreciate you taking the time to share your honest feedback from your recent stay. Thank you for your kind words about our guest rooms and the service you received from our team. I'm disheartened to hear that we fell short of your expectations when it came to the food service. We would welcome an opportunity to... More 

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently spent a week at this wonderful property. My flight had arrived later than anticipated, and from the moment I arrived I was greeted at the door of my taxi by my name. I was wondering in my mind if I had said my name then realised they were just the best in hospitality. Check in was a breeze... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear MalaysianBarbie Thank you for taking the time to share such detailed and honest feedback. It sounds like you were able to experience a wealth of the amenities we have to offer at the hotel, from the Nespresso machine in your guest room, to the complimentary Wi-Fi, to the freshly made smoothies at Ginger Bar in our fifth floor wellness... More 

Scottsdale, Arizona
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Shangri-La Vancouver for the first time. The quality of the stay was the excellence that I would expect from Shangri-La. But my amazement with the property actually occurred after I left out: through no fault of the hotel I took a taxi after checking out to my Vancouver office. I idiotically left my suitcase in... More 

Was this review helpful? Yes 2
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear TJC85254 Thank you for sharing this very personal experience you had at Shangri-La Hotel, Vancouver. Our team at the hotel is familiar with the struggles that business travel can present, and can appreciate how frustrating a situation like this must have been. It is our goal to ease any stress you may experience during these instances, and help resolve... More 

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  • Hot tub(5)
  • Room service(4)
  • Robson street(3)

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Location: Canada > British Columbia > Vancouver
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Cheap Tickets, Orbitz, Priceline, Travelocity, Ctrip TA, MrandMrsSmith, Odigeo, Jetsetter and Tingo so you can book your Shangri-La Hotel, Vancouver reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#3 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#8 Luxury Hotel in Vancouver
#8 Romantic Hotel in Vancouver
#23 Family Hotel in Vancouver

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