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Shangri-La Hotel, Vancouver

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1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
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Shangri-La Hotel, Vancouver
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1,071 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1071)
  • Mar-May only
    (273)
  • Jun-Aug only
    (293)
  • Sep-Nov only
    (274)
  • Dec-Feb only
    (231)
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Campbell River, British Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is quite simply outstanding. I will definitely be staying at this hotel the next time I am in town. The room was large and the patio was a nice addition. Thank you for the amazing amenities and wonderful attentive staff!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
White Rock, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Wow! Shangri-La exceeded our expectations and we thoroughly enjoyed out stay. I've worked with GM Kari before at the Delta Pinnacle and his team were great from check-in (they personally take you to the room and show you the features), to the fitness center which made great smoothies! Thanks for making my anniversary a huge success with my wife:)

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Echo Beach
Level Contributor
172 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great rooms and location. We spend the majority of our time in Asia so know the Shangra Las well. This property misses the grand lobby that we are used to. The staff is good however, not to the standards of most Asian properties.

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear K L, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased to hear that you are a loyal Shangri-La traveller, and you have had the opportunity to visit many of our sister properties in Asia. As the flagship for North America, Shangri-La Hotel, Vancouver brought the brand's renowned hospitality... More 

Nanaimo, British Columbia
1 review
5 of 5 stars Reviewed 1 week ago

I recently joined my team of professionals in a conference held at Shangri-La. The service we received throughout our time at the conference was 5 star - staff were friendly, knowledgeable and very helpful; the food was fantastic and diverse; the ambience was comfortable. I overnighted at the hotel and wish I could have had more time to enjoy the... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear islandgirladventurer, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that you were wowed by the service and hospitality received from our team during your conference. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us... More 

Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I work for a Tour Operator in Vancouver that is proud to work with the Shangri-la Vancouver. We had a situation occur in June with a family here for FIFA that entailed tact, diplomacy, integrity and creativity to resolve a communication issue. Vincent went beyond the call of duty to work on a solution for our guests that was truly... More 

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Sandra K, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, and most importantly, be a reliable source of support when unexpected incidences arise. I'm very proud to hear that Vincent provided helpful assistance with your family, and all... More 

Wasaga Beach, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My first trip to Vancouver, My first experience at a Hotel of this caliber! From the time I arrived to the day I left I was treated like royalty! The room was amazing! Food, oh, the food was plentiful,tasteful, Delicious!!! Still talk of this experience, to anyone who will listen! I stayed hear in August 2010, but the drop down... More 

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Sean W, Thank you very much for the time and effort you took to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel. I'm very pleased that you enjoyed our spacious guest rooms, luxury amenities - including our custom Sterns & Foster mattresses, d’Porthault French linens, and turn... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything about our stay was perfect, room, staff, breakfast, location. The room wasn't huge but had everything we needed and more - all the details have been carefully considered even down to the night lights under the bedside cabinets! Bathroom was huge with a great shower and Jacuzzi bath. There's even a nespresso machine in the room. The staff were... More 

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear JPCP73, Thank you very much for the time and effort you took to share this kind feedback. I'm very pleased that you enjoyed our spacious guest rooms, including the one-touch technology settings, complimentary Nespresso, and nightly turn down service. Thank you for your kind comments regarding our deluxe breakfast at MARKET by Jean-Georges. Lastly, I'm pleased you enjoyed our... More 

Thornton Cleveleys, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We are on our first trip to Canada, with the Shangri La being the first hotel on our tour and it did not disappoint - we are already looking forward to our next stay. Great service, excellent room and very convenient location.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Ann C, Thank you very much for your kind feedback from your recent stay in Vancouver. I'm thrilled to hear that your first trip to Canada was filled with great memories. It is our goal to provide impeccable and personalized service from the moment you walk into our hotel, so that your time with us is memorable. We greatly... More 

Dublin, California
1 review
5 of 5 stars Reviewed 1 week ago

If you want to be treated like royalty this is the place to stay. The service , rooms, food everything is just amazing. I don't think they have no in their vocabulary they will take care of everything you request just unbelievable. I have stayed here about 15 times now I wouldn't go anywhere else.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear jokevdb, We greatly appreciate the time and effort taken to share this kind feedback. It is our goal to provide personalized hospitality from the moment you step into our hotel, to ensure you feel comfortable in your home away from home. I'm thrilled to hear that you have stayed with us so many times, and thank you for the... More 

Chicago, Illinois
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

newer hotel - great location. my room was a suite with separate sitting area. 2 TVs and bathroom was HUGE - walk-in shower and separate tub. they have toothbrushes/paste and other necessities already in place. there was a walk-out terrace with a view! the one weird thing is the lobby and the drive-in valet area. the lobby doesn't really seem... More 

Was this review helpful? Yes 1
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear simyoo, Thank you very much for the time and effort you took to share this kind feedback. I'm thrilled that you enjoyed our spacious guest rooms, including the separate rainforest shower and deep-soaker bathtub, the L'Occitane amenities, and the open-air balcony with urban views. It is our goal to provide personalized hospitality from the moment you step into our... More 

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