Thoroughly enjoyed an overnight stay with my family, including our dog. The hotel and staff ensure all amenities are provided including a dog bed, bowls and water for the pooch. Dinner at XiShi Lounge was delicious with great live entertainment as well. For me, the highlight was the WestCoast Wave massage at Chi Spa. The therapist used the perfect amount... More

Very pleasant experience and stay. Excellent customer service and very nice room. Central location and walking distance to subway and Robson. Complimentary wifi but expensive parking. Very hard to find the lower lobby entrance which is for parking and check in for visitor who is driving More

I stayed here recently on a business trip and have to say this is one of the most state-of-the-art hotels where I have stayed. Everything is automated, and I was amazed by the presence of the tv screen in the bathroom mirror. The staff treated me like royalty, and everyone was more than willing to help with every request I... More

Suberb service, a true Shangri La experience. The bed was probably the best hotel bed that I have ever slept in, even better than my own Hästens bed at home. Clean, stylish, quiet and sophisticated without being posh. Well worth the money, indeed. Recommended! More

We have stayed here before and will stay again. It is so fun & wonderful to stay at a top notch hotel. The tv mirror in the bathroom is awesome! Fresh delicious coffee! Comfortable bed! And everything (lights, drapes open & close etc) is right at your fingertips! More

Our stay at the Shanri-La Hotel Vancouver exceeded my vision of a weekend get-a-way. It truly was my shangri-la. Thanks so much to everyone who made our stay a dream realized. Mary Ringwald More

My best hotel experience ever, from check in to check out. The service provided by the staff was the best I've experienced. At check out, Amy at the front desk helped with airline check in and provided me with a customs form which saved me a lot and time at the airport. House keeping did an excellent job along with... More

Everything is excellent about this hotel, but what puts it over the top is the staff and the amazing service they provide. The maid would even fold my t-shirts and lay them down properly. You find fruit in your room when you arrive accompanied by hand-written notes to welcome you. The rooms are spacious, modern and of course brand new.... More

From the first hello to the final goodbye, this hotel never ceased to amaze me. The facilities are gorgeous, with automated adjustable lighting, automated drapes for the windows, bathrooms with large tubs, walk in showers, bathroom mirrors with TV's, and large flat screen TVs in the bedroom. The 6th floor conference facilities are beautiful as well, really offering a high... More