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Prestige Mountain Resort Rossland

Certificate of Excellence
1919 Columbia Avenue | Box 1958, Rossland, British Columbia V0G 1Y0, Canada
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1 room 1 guest
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Prestige Mountain Resort Rossland
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91 Reviews from our TripAdvisor Community

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Traveler rating
    41
    34
    8
    2
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • All months
    (91)
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    (19)
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    (34)
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    (22)
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Victoria, Canada
5 of 5 stars Reviewed yesterday NEW

Loved this hotel and we'd return in a heartbeat. Impeccably clean, well maintained, modern hotel with friendly service. Great amenities as well. Great value and location. Gabriella's was a super little coffee spot for breakfast and close to all other restaurants.

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Andover, New Hampshire
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose the Prestige due to its location (right on Columbia Ave - main street - Rossland), and that they had a handicap-accessible room for my husband's wheelchair needs. The bed was comfortable and there was enough room for my husband to move his chair around. While there was not a roll-in shower available, the hotel did provide a shower... More 

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Chelsea R, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Guest feedback is always valued and encouraged, thank you for sharing your review. Our guests’ comfort and enjoyment is a top priority and we strive to provide exceptional customer service to each and every guest. We appreciate your suggestions regarding the presence at the front desk and have already implemented changes to ensure Guest Service Agents are more visible. We... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Clean, beautiful rooms and friendly, helpful staff made our stay very enjoyable. The area is very family friendly and also provides great parking. The outdoor patio was delightful for breakfast. This hotel is an easy commute to Trail - where we were celebrating an event.

Review collected in partnership with this hotel

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Chelsea R, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

As a family owned hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and sharing your review. We are glad to hear you enjoyed your stay while attending an event in Trail and hope to welcome you back again soon! More 

Kelowna, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel on several occassions and the quality of service and room cleanliness has always been top notch. Gabriellas restaurant has excellent meals to choose from and offers a nice view of the surroundings. The hotel is located in the heart of downtown and is close to amenities.

Review collected in partnership with this hotel

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Chelsea R, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

I will be sure to pass along the wonderful comments to the restaurant staff as well as Gabriella. Thank you for taking the time to post your experience. More 

Banff, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms up to date with quality fixtures.Very nicely appointed Hotel. Front lobby is nice, good ski and bike storage, nice weight room and jaccuzzi facilities. Staff very friendly. The breakfast coffee shop was really nice. Food pretty good and staff very friendly but service a bit slow on one of the 2 days we went there.

Review collected in partnership with this hotel

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Chelsea R, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

We have recently completed an entire upgrade of the hotel, and are so pleased to hear the effort has been appreciated. I apologize for the slow service you experienced and hope we can make it up to you the next time you are in Rossland. Thank you for the review. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were on a motorcycle trip and had to change our plans at the last minute. When we arrived at the hotel, Lori the manager greeted us and upgraded our room at no charge. She offered covered parking for our bikes at the front of the hotel in front of the office window. We were provided with rags to clean... More 

Was this review helpful? Yes
Chelsea R, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

My team will be so pleased to hear your wonderful comments! Thank-you! I will pass on your compliments to Lori, and our entire hotel and restaurant team. We look forward to welcoming you back and hope that you are able to check out our other Prestige locations as well. More 

Victoria Capital Regional District, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

beautiful scenery, quiet, well appointed rooms with an excellent location, great food. overall a very positive experience. Will definitely stay here again in the future Staff very helpful and courteous

Review collected in partnership with this hotel

Was this review helpful? Yes
Chelsea R, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Your satisfaction is very important to our team and I am pleased to read that you had a fantastic stay in our beautiful town of Rossland. More 

Kelowna, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

I always stay in the hotel whenever I am in Trail. Hotel’s staff is very friendly and helpful. Rooms are meticulously clean. All appliances are in excellent working condition. The dining options are diversified and delicious. Having such pleasant experience lessens the burden of business travel.

Review collected in partnership with this hotel

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Chelsea R, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for your wonderful review and making Prestige Rossland your choice for business travel in the area. Our team works hard to ensure that every guest has a memorable visit and it is rewarding to hear that you had a great stay. More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We had an awesome stay, would definitely go back. Location was great, staff was very friendly, room was very comfortable and overall facilities were also very good. Both the restaurant and lounge were excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Chelsea R, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Your satisfaction is very important to our team and I am pleased to read that you had a fantastic stay in Rossland. I will be sure to share your comments with our entire staff! More 

kelowna, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel to Rossland regularly for work and I always have a wonderful experience at this hotel. Lori Simon is absolutely amazing and bends over backwards to ensure your stay is perfect. I wouldnt stay anywhere else.

Review collected in partnership with this hotel

Was this review helpful? Yes
Chelsea R, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

I will be sure to pass along the kind compliments to our Manager Lori Simon. We are very happy you choose the Prestige as your choice hotel in Rossland, and hope to see you again soon! More 

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