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All 4 Rossland hotels

Prestige Mountain Resort Rossland

3.5 of 5 Hotel   |   1919 Columbia Avenue | Box 1958, Rossland, British Columbia V0G 1Y0, Canada
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Prestige Mountain Resort Rossland
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Ranked #3 of 4 hotels in Rossland
A recent review
4 of 5 stars Reviewed November 28, 2013
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46 people have reviewed this hotel

Traveler rating
    17
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    5
    1
    6
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6
15
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 28, 2013

Spent 200 nights at this property, issues are minimal. From a business perspective the only real annoyance is the wifi. Due to the proximity to the US and the poor cell tower placement for Telus there are places in the hotel that you will not get cell coverage either. They have done work to the property and the cosmetics work.... More

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PrestigeHotels, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Our team will be pleased to hear that you like the hotel improvements, and I am sure Gabriella's will appreciate the feedback about the new coffee shop. We are currently working with our service provider to improve the local WIFI in our mountainous region. Thank you for making us your choice accommodation while in Rossland and we look forward to... More

Calgary, AB
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 27, 2013

My family (3, including 2 adult-sized children) stayed here for a skiing vacation, in a 2 queen/kitchenette unit which was clean and had everything we needed - except for one set of towels on the check-in day which was quickly corrected by the cleaning staff. Room was a bit cramped with all the furniture: 2 queens, nightstand, dresser/TV, desk/chair, table/2chairs,... More

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PrestigeHotels, Public Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for staying with us during your Ski getaway! I am glad that you had an enjoyable family vacation. Rossland is truly beautiful in the winter season, and offers so many winter activities including a Winter Festival. I will pass your compliments on to our team and the restaurant. We look forward to your next visit! More

Wenatchee, Washington
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 15, 2013

Pretty much as expected for the price point. The staff is very helpful and friendly. The facilty is centrally located, and very easy to find. It appears to have been recently remodeled. Although a bit small, No complaints about the room. The overall feel of the place lacks character. It feels a bit sterile. In general, the restaurant was a... More

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PrestigeHotels, Public Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for your review! We are proud of our team in Rossland and I am pleased that you experienced our unique brand of service. It is unfortunate that the restaurant did not meet your expectations. Your feedback is valued and I will pass your comments to our Food and Beverage operator. We look forward to welcoming you on your... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 18, 2013 via mobile

This hotel is overpriced for what you get. We stayed only one night of four that we booked. Our room was dark and dreary, and the kitchenette was not clean. The bathroom was clean unless you looked up at the ceiling. The check in process was not as simple as it should have been; my husband went inside to check... More

Was this review helpful? Yes 1
PrestigeHotels, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

I apologize that your stay was below our normally high standards. It is unfortunate that your check-in was not as smooth as we like to ensure but we take our guests’ credit card security very seriously. Our whole team appreciates your feedback and we are addressing your concerns with housekeeping and guest service with due diligence. I will be sending... More

London, UK
Top Contributor
53 reviews 53 reviews
33 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 15, 2013

We are a couple who stayed here for a skiing trip for few days from New Year's Eve. The rooms are compact but very well appointed and clean. They are well proportioned and do not suffer from the boxy generic feel of a lot of big brand hotels. Nice big TV with fridge and all of the other modern comforts.... More

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PrestigeHotels, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for the compliments and sharing your recent experience with us in Rossland. We are pleased you enjoyed your accomodation and the amenities offered at the Resort. I will be sure to pass along your compliments to our team of hospitality professionals. They are always striving to make every guests' experience exceed their expectations. We appreciate your patronage and... More

San Diego, California
Contributor
13 reviews 13 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed November 27, 2012 via mobile

Prestige Mountain Resort is one of the few hotels you'll find in sleepy Rossland, BC. It is well located in the midst of the downtown area and just a few minutes away from Red Mountain ski resort. However, location is one of its few redeeming qualities. Upon check-in, we were greeted by a socially awkward, unhelpful, and unprepared front desk... More

Was this review helpful? Yes 1
PrestigeHotels, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

My apologies that you did not enjoy your stay with us last year. We appreciate your feedback and are happy to report that many of the issues you experienced have already been resolved. It is unfortunate that you were uncomfortable accessing our covered parking that is located on our property beneath our hotel, but you can be assured that we... More

West Kelowna, Canada
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2012

After spending 4 months at the Prestige Mountain Resort I certainly had a lot of time to enjoy the wonderful staff and enjoy the most authentic Italian dinners. Major construction of the complete upgrade of the main street in Rossland, didn't lessen the enjoyment of all the wonderful trails and hiking and just meeting the wonderfully friendly people of Rossland.... More

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PrestigeHotels, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Lori and her team thank you for all your kind comments. it was truly their pleasure to have you as a guest. They take pride in the ammenities of the hotel and the activities available in Rossland that are offered all types of travelers. I hope that you will have the opportunity to return and let them pamper you again. More

Vancouver, Canada
Top Contributor
57 reviews 57 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 21, 2012 via mobile

I recently stayed at the Prestige hotel in Rossland. My corner room was cozy, clean and welcoming. Enjoyed dinner on the back patio with the mountains behind us. There is major street construction out front, but this temporary (ending this Fall?) and will undoubtedly look great when complete. During construction it might be nice to be on the back-side of... More

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PrestigeHotels, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

I am happy to report that the City of Rossland is doing the finishing touches of landscaping on the street improvement project and its looking great. Thank you for letting us know you enjoyed your stay. We are proud of the magnificent view offered from the Gold Town Dining patio. It will be wonderful to have you back to see... More

Lethbridge, Canada
Top Contributor
94 reviews 94 reviews
42 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 11, 2012

Stayed one night in August on a business trip. Room was great, I had a King suite so probably not the cheapest but very comfortable and reasonable value for that. Service was friendly and helpful at check-in and checkout. We had dinner on the restaurant deck, which was a good location and not too crowded. Food was good quality and... More

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PrestigeHotels, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

Thank you for sharing your experience in Rossland. I am pleased you enjoyed your King Suite and the great view from the Gold Town Dining patio. We are looking forward to the completion of all the improvements that are happening in Rossland and in September our cappuccino bistro will re-open. We look forward to having you back to enjoy it More

Vancouver, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 26, 2012

I have stayed in this hotel on several occasions and have always been happy with the service and accomodations. Rossland is a small ski resort community and although it is only 10 minutes out of Trail you would think you had travelled much longer to enjoy the lovely small town atmosphere, the mountains and location. This time I booked rooms... More

Was this review helpful? Yes
PrestigeHotels, Guest Relations Manager at Prestige Mountain Resort Rossland, responded to this review

It will be my pleasure to share your comments with Lori and her staff. Thank you for posting your compliments. We look forward to welcoming you again in the future for another wonderful stay. More

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Additional Information about Prestige Mountain Resort Rossland

Also Known As:
Prestige Mountain Hotel Rossland
Address: 1919 Columbia Avenue | Box 1958, Rossland, British Columbia V0G 1Y0, Canada
Location: Canada > British Columbia > Kootenay Rockies > Rossland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Rossland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Prestige Mountain Resort Rossland 3.5*
Official Description (provided by the hotel):
Situated in only minutes from some of BC’s best golf terrain, our full service hotel features exquisite deluxe rooms and designer suites. Onsite features include restaurant, lounge, cappuccino bistro, fitness centre, indoor hot tub, sauna, and day spa. Lifestyle and Getaway packages available. ... more   less 
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