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Pacific Inn

909 Third Avenue West, Prince Rupert, British Columbia V8J 1M9, Canada
Hotel amenities
1 room 1 adult
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Pacific Inn
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75 Reviews from our TripAdvisor Community

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Victoria
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 25, 2015

The staff at this hotel were extremely friendly and helpful. The room was excellent, sizable and comfortable with plenty of seating. It was within walking distance of all attractions even though it was not right in the centre of town. Breakfast was good and there was secure undercover parking

Helpful?
Thank JaneKate
Corey K, General Manager at Pacific Inn, responded to this review

Janekate, Thank-you for your recent review of our Pacific Inn, in which; I am very pleased to hear that you had an overall excellent experience. As you may have noticed from previous reviews, we have been undergoing extensive renovations over the past couple years and your positive review of our property certainly is appreciated. I am pleased that our team... More 

Prince Rupert, Canada
1 review
5 of 5 stars Reviewed October 17, 2015

We took this room for one night only. We were a late check in, but unlike some places we've stayed in the past, the night clerk was super friendly and helpful. She didn't make us feel like we were wasting her time. She was very welcoming and warm. The room was clean and inviting and I really liked the fact... More 

Helpful?
Thank Katrina V
Corey K, General Manager at Pacific Inn, responded to this review

Katrina V, Thank-you for your recent review of the Pacific Inn and I am extremely pleased to hear that you enjoyed your all around experience while staying with us. Your kind comments regarding our team here and their welcoming & warm disposition combined with being friendly & helpful is a direct reflection on the entire team that we continually strive... More 

Edmonton, Canada
Level Contributor
116 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed October 12, 2015

This property is currently undergoing interior renovations that are much needed. We stayed on the third floor, in rooms close to the Internet router, as requested. The room is equipped with a fridge and microwave, and is a good size. The room was very clean, and the bed very comfortable. There are barely enough electrical outlets for charging in the... More 

Helpful?
Thank gmdalberta
Corey K, General Manager at Pacific Inn, responded to this review

gmdalberta, Thank-you for your recent review of the Pacific Inn as I am pleased to hear that you enjoyed your stay with us. As you can tell from previous reviews, we have been undergoing extensive renovations to the entire property over the past couple years and we are happy to be able to showcase the changes to our guests. We... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 13, 2015

In general, a positive experience. The staff were pleasant and helpful, the room was clean and well appointed, but the are needed a little updating. The only negative note was the shower. The lever to divert water from the regular water spout to the shower was stuck and I could not activate the shower at all. Upon informing the front... More 

Helpful?
Thank Rob G
Corey K, General Manager at Pacific Inn, responded to this review

Rob G, Thank-you for your recent review of the Pacific Inn and I am pleased that you had an overall positive experience. The team in place takes an immense amount of pride in providing a pleasant stay for all our guests and I will be sure to share your comments with them. I am also pleased that you enjoyed your... More 

Medicine Hat
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 12, 2015

Location was very good the Lobby was nice but the elevator and the hallways were under construction. Not a pleasant site. The front staff failed to mentioned that they were under construction and I saw no one working. Is it construction or just being run down. Can not tell by me.

Helpful?
Thank Pat D
Corey K, General Manager at Pacific Inn, responded to this review

Pat D, Thank-you for your recent review of the Pacific Inn as we appreciate all feedback that will enable us to continually improve our product and service. I am pleased that you enjoyed our location and the recent completion of our Lobby, Façade, Reception and new breakfast room renovation that was completed earlier in 2015. I understand that the hallways... More 

Fort St. James, Canada
1 review
5 of 5 stars Reviewed August 9, 2015

Once again we enjoyed our stay at the Pacific Inn! The renovations that have been done to the hotel is great! The newly renovated lobby is welcoming and the added breakfast room is a great addition! Although there are still renovations that are taking place, our stay was great. Comfortable beds, newly renovated room and it was quiet on the... More 

Helpful?
Thank Duffers57
Corey K, General Manager at Pacific Inn, responded to this review

Duffers57, Thank-you for your recent review and for yet again choosing the Pacific Inn for your accommodation needs while in Prince Rupert. I am pleased to see that you enjoyed the renovations that we have been tirelessly working on for the past couple years and yes, we are still in the midst of completing the guest room corridors, new signage... More 

Prince George, Canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 6, 2015 via mobile

Stayed here one night about five days ago. No problems then and I'm here right now tonight before I head home. Renos are coming along nicely, staff is friendly, restaurant was delicious and continental breakfast area is suuuper nice. Rooms are clean and cozy. Beds are comfy for me and my husband. I read that somone said they were awful... More 

Helpful?
Thank DianaInCanada
Corey K, General Manager at Pacific Inn, responded to this review

DianaInCanada, Thank-you for your recent review of the Pacific Inn as we appreciate all comments whether positive or negative to ensure that we are meeting our guests expectations. I am very pleased by your review and will be sure to share with our team here. The extensive renovations have been ongoing for the past couple years and we are currently... More 

Prince George, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 4, 2015

We stayed over the long weekend with our 2 young kids. The rooms are very outdated but that didn't much matter cause we weren't spending a lot of time in the room anyway. The beds however where AWFUL so uncomfortable and made the nights long. hubby and I had to sleep in separate beds because they are only doubles (I... More 

Helpful?
Thank HNadeau
Corey K, General Manager at Pacific Inn, responded to this review

HNadeau, Thank-you for the recent review of the Pacific Inn as we appreciate all feedback in order to consistently improve our product and service. I see that you were very unhappy with the state of the beds in our Standard Guest rooms, in which; I will look into as we have been going through constant upgrades over the course of... More 

Calgary, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 29, 2015

We walked in and booked this hotel. The lobby has been nicely renovated and they are renovating elsewhere, but still a bit shabby in some of the common areas (elevator). The room was in good shape and appeared to be clean. Parking was underground on a first come, first served basis. There is no door to prevent or restrict access... More 

Helpful?
Thank ThriftyGypsy
Corey K, General Manager at Pacific Inn, responded to this review

Thrifty Gipsy, Thank-you for your recent review of the Pacific Inn as we appreciate all feedback whether positive or negative in order to continually improve. I am pleased that you enjoyed the renovations to the public spaces and guest rooms and to re assure you that we are currently working on the guest room corridors and our new elevator will... More 

Red Deer, Alberta, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 20, 2015

We stayed at this hotel from July 12 - 18. The room was very nice, and clean. The staff very friendly! They even felt sorry for my son when she overheard his complaining about having to share a bed with his brother and my telling him he could sleep on the floor then lol. While we went out exploring they... More 

Helpful?
Thank Amanda R
Corey K, General Manager at Pacific Inn, responded to this review

Amanda R, Thank-you for your recent review of the Pacific Inn and I am pleased that you enjoyed your time not only at our property but throughout Prince Rupert. We have taken great strides over the past couple years on upgrading our property and service levels and I am happy that we were able to exceed your expectations. I will... More 

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