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Pacific Inn

909 Third Avenue West, Prince Rupert, British Columbia V8J 1M9, Canada
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1 room 1 guest
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70 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Medicine Hat
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location was very good the Lobby was nice but the elevator and the hallways were under construction. Not a pleasant site. The front staff failed to mentioned that they were under construction and I saw no one working. Is it construction or just being run down. Can not tell by me.

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Fort St. James, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Once again we enjoyed our stay at the Pacific Inn! The renovations that have been done to the hotel is great! The newly renovated lobby is welcoming and the added breakfast room is a great addition! Although there are still renovations that are taking place, our stay was great. Comfortable beds, newly renovated room and it was quiet on the... More 

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Corey K, General Manager at Pacific Inn, responded to this review

Duffers57, Thank-you for your recent review and for yet again choosing the Pacific Inn for your accommodation needs while in Prince Rupert. I am pleased to see that you enjoyed the renovations that we have been tirelessly working on for the past couple years and yes, we are still in the midst of completing the guest room corridors, new signage... More 

Prince George, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here one night about five days ago. No problems then and I'm here right now tonight before I head home. Renos are coming along nicely, staff is friendly, restaurant was delicious and continental breakfast area is suuuper nice. Rooms are clean and cozy. Beds are comfy for me and my husband. I read that somone said they were awful... More 

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Corey K, General Manager at Pacific Inn, responded to this review

DianaInCanada, Thank-you for your recent review of the Pacific Inn as we appreciate all comments whether positive or negative to ensure that we are meeting our guests expectations. I am very pleased by your review and will be sure to share with our team here. The extensive renovations have been ongoing for the past couple years and we are currently... More 

Prince George, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed over the long weekend with our 2 young kids. The rooms are very outdated but that didn't much matter cause we weren't spending a lot of time in the room anyway. The beds however where AWFUL so uncomfortable and made the nights long. hubby and I had to sleep in separate beds because they are only doubles (I... More 

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Corey K, General Manager at Pacific Inn, responded to this review

HNadeau, Thank-you for the recent review of the Pacific Inn as we appreciate all feedback in order to consistently improve our product and service. I see that you were very unhappy with the state of the beds in our Standard Guest rooms, in which; I will look into as we have been going through constant upgrades over the course of... More 

Calgary, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We walked in and booked this hotel. The lobby has been nicely renovated and they are renovating elsewhere, but still a bit shabby in some of the common areas (elevator). The room was in good shape and appeared to be clean. Parking was underground on a first come, first served basis. There is no door to prevent or restrict access... More 

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Corey K, General Manager at Pacific Inn, responded to this review

Thrifty Gipsy, Thank-you for your recent review of the Pacific Inn as we appreciate all feedback whether positive or negative in order to continually improve. I am pleased that you enjoyed the renovations to the public spaces and guest rooms and to re assure you that we are currently working on the guest room corridors and our new elevator will... More 

Red Deer, Alberta, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 20, 2015

We stayed at this hotel from July 12 - 18. The room was very nice, and clean. The staff very friendly! They even felt sorry for my son when she overheard his complaining about having to share a bed with his brother and my telling him he could sleep on the floor then lol. While we went out exploring they... More 

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Corey K, General Manager at Pacific Inn, responded to this review

Amanda R, Thank-you for your recent review of the Pacific Inn and I am pleased that you enjoyed your time not only at our property but throughout Prince Rupert. We have taken great strides over the past couple years on upgrading our property and service levels and I am happy that we were able to exceed your expectations. I will... More 

Agassiz, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 6, 2015

I spent one night in this hotel, and checked out early next morning. The room was very dated and had an old musty odor. When I went to shower in the morning I could not turn the shower on, and the water coming out of the tub and sink was the color of tea. The sink filled up in a... More 

Was this review helpful? Yes 2
Corey K, General Manager at Pacific Inn, responded to this review

Gracied1979, Thank-you for your recent review of the Pacific Inn, and although you did not have a pleasant stay with us, we will use your feedback to ensure moving forward the experience for future guests are of the positive nature. I understand you had some maintenance issues within your guest room, in which; we have rectified and at times we... More 

Travelers are raving about these Prince Rupert hotels

Sydney, Australia
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 14, 2015

We booked this online. The foyer upgrade appears complete, including the breakfast room. Clean lines but warm. When I went back to check whether our room had 2 singles (and a double), we received an upgrade to a twin room with an adjoining room with a king bed! The room had clearly been the subject of an upgrade, though not... More 

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Corey K, General Manager at Pacific Inn, responded to this review

Denise J, Thank-you for your recent review of our property and I am pleased to hear that you enjoyed your stay with us. We have been going through constant renovations & upgrades to the property as you can tell from previous comments and we are proud to showcase the new public space product. The team takes immense pride in providing... More 

Smithers, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 14, 2014

Staff was really friendly but room was not like in picture. There may be some renovated rooms but mine wasn't one of them. The room I was in was old and dirty as well as the hall leading up to it. If you must stay here make sure you get one of the new rooms.

Was this review helpful? Yes 2
Leawood, KS
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 6, 2014

7/17-19/14: We had a nice experience. The lobby was being updated so there was some construction, but our room had already been updated. Loved the mattresses and bedding, room was nice. Coffee maker in room. Nice continental breakfast. Nice staff. Grocery store right across the street which we did use. Toured the P.R. museum and the No. Pacific historic cannery.... More 

Was this review helpful? Yes
Corey K, General Manager at Pacific Inn, responded to this review

EllaTina, Thank-you for your recent review of the Pacific Inn as we appreciate all of our guests feedback. I am so pleased that you enjoyed the renovated guest room with the amenities you had mentioned as this is one of the 60% that have been completed with the remaining 30% slated for this fall. I thank-you for your patience and... More 

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