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Pacific Inn

909 Third Avenue West, Prince Rupert, British Columbia V8J 1M9, Canada
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Pacific Inn
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Pacific Inn
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61 reviews from our community

Traveler rating
    13
    17
    11
    13
    7
See reviews for
14
27
5
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked this online. The foyer upgrade appears complete, including the breakfast room. Clean lines but warm. When I went back to check whether our room had 2 singles (and a double), we received an upgrade to a twin room with an adjoining room with a king bed! The room had clearly been the subject of an upgrade, though not... More 

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Corey K, General Manager at Pacific Inn, responded to this review

Denise J, Thank-you for your recent review of our property and I am pleased to hear that you enjoyed your stay with us. We have been going through constant renovations & upgrades to the property as you can tell from previous comments and we are proud to showcase the new public space product. The team takes immense pride in providing... More 

Smithers, Canada
1 review
1 of 5 stars Reviewed October 14, 2014

Staff was really friendly but room was not like in picture. There may be some renovated rooms but mine wasn't one of them. The room I was in was old and dirty as well as the hall leading up to it. If you must stay here make sure you get one of the new rooms.

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Leawood, KS
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 6, 2014

7/17-19/14: We had a nice experience. The lobby was being updated so there was some construction, but our room had already been updated. Loved the mattresses and bedding, room was nice. Coffee maker in room. Nice continental breakfast. Nice staff. Grocery store right across the street which we did use. Toured the P.R. museum and the No. Pacific historic cannery.... More 

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Corey K, General Manager at Pacific Inn, responded to this review

EllaTina, Thank-you for your recent review of the Pacific Inn as we appreciate all of our guests feedback. I am so pleased that you enjoyed the renovated guest room with the amenities you had mentioned as this is one of the 60% that have been completed with the remaining 30% slated for this fall. I thank-you for your patience and... More 

Ipswich
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 5, 2014

The main entrance was fenced off as the reception area is being rebuit. Access was via a temporary access in the underground car park. Part of that car park was being used for contractors storage and they were actively working as we found our way in. Contractors seemed polite enough but there was no segregation of the working area, several... More 

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Corey K, General Manager at Pacific Inn, responded to this review

AJH24, Thank-you for your recent review of our property as we review all comments and work to make the next experience better based on our guests feedback. I do apologize for the inconvenience that you encountered during your stay with respect to the complete renovation project of our new state of the art entrance/façade, public spaces, reception & new meeting... More 

Top Contributor
52 reviews 52 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 11, 2014 via mobile

This wasn't our original choice for a place to stay but after our original B & B lost our reservation we were scrambling to find a place to stay at 1:00 am after coming off the ferry. We wound up in a pre-renovation room, which was in need of updating, but at the point we were at we would take... More 

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Corey K, General Manager at Pacific Inn, responded to this review

Pete F, Thank-you for your recent review of the Pacific Inn, and I appreciate your kind comments regarding the friendly & helpful staff, secured underground parking & the complimentary continental breakfast. The Pacific Inn is currently still undergoing extensive renovations within the public areas and is on track to be completed by the end of September and at that time... More 

Westerlo, Belgium
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 1, 2014

Worst hotel i have ever been, lobby is under construction, you have to access the botel via the garage, manager chased us out of the parking garage, to make room for someone else allthough we paid for it as well ! Rooms smell veru badly and are very old Yes they have a tv and microwave, but that doest do... More 

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Corey K, General Manager at Pacific Inn, responded to this review

Patrick 2260, Thank-you for your recent review and although, not of the positive nature, we appreciate all feedback from our guests. You are correct that the Lobby, Front Entrance, restaurant, meeting room, reception & breakfast room were under construction during your stay, and I do apologize for the inconvenience. Prince Rupert has a limited time frame that we can have... More 

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 12, 2014

That pretty well sums it up. Imagine some dated furniture that shows signs of wear, that's comfy and welcoming but not 5 star, and you've basically got the Pacific Inn. What I liked -The rooms were fine, they had a fridge and a microwave which is huge for me -They have Movie Central on the TV which is always nice... More 

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Corey K, General Manager at Pacific Inn, responded to this review

Anita M, Thank-you for your recent review and I am pleased that you were not to disturbed during our renovation process, to which; the items you had listed are being addressed. This particular property has been going through constant upgrades over the past two years and with the new state of the art entrance/façade, lobby & reception area, public spaces,... More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 24, 2014

The Pacific Inn is in the midst of renovations so the lobby area was a bit chaotic, with the temporary entrance being through the car park. We stayed on Friday and Saturday nights, so were unaffected by construction noise. We cannot comment on the impacts during the working week. If planning to book, check on where renovations are up to.... More 

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Corey K, General Manager at Pacific Inn, responded to this review

Baly 2088, Thank-you for your recent review of the Pacific Inn as we appreciate all feedback of our service and overall property. The renovations to the new state of the art entrance, lobby, reception area, breakfast room, restaurant & meeting room are currently ongoing and although you stayed over the weekend, the construction only transpires during normal working hours during... More 

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 2, 2014

Usually I book at the Crest but they were full this time. Pacific Inn was a great alternative. The great staff really made the difference. They were polite and helpful. Rooms were clean and well-maintained. Beds were comfortable. Great value for the money.

Was this review helpful? Yes
Corey K, General Manager at Pacific Inn, responded to this review

Jessiedavies, Thank-you for your recent review of our Pacific Inn as we appreciate all feedback as we have undergone extensive changes over the past year. I am very pleased to hear that the team here were polite and helpful as mentioned in previous responses, we take an immense amount of pride in providing exceptional service and value. I am also... More 

Masset, Canada
1 review
5 of 5 stars Reviewed February 27, 2014

We had a great stay here in January 2014 in the family suite. It's hard to find a place that can accomodate 2 adults and 3 children under 7 years of age and they did it perfectly. Two seperate rooms with a dividing door; the kids had a bunk bed, double bed and even a playpen if required. Located on... More 

Was this review helpful? Yes
Corey K, General Manager at Pacific Inn, responded to this review

Tony T803, Thank-you for your recent review of our property and I am pleased to hear that your entire family enjoyed their stay with us. This particular suite is fairly new and are still working on areas that would be child friendly, however; with the teams input I do believe we are able to meet the expectations of a larger... More 

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