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Prince Rupert Hotel

Hotel website
118 Sixth St., Prince Rupert, British Columbia V8J 3L7, Canada
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Prince Rupert Hotel
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Prince Rupert Hotel
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41 reviews from our community

Traveler rating
    3
    8
    19
    7
    4
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14
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13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tumbler Ridge, Canada
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 19, 2014

Beautiful view of the bay, unfortunately it looks directly down into a dirt car park where young guys were hooning around..... no black out windows or sound proofing so it was disappointing. Also no restaurant on site.

Was this review helpful? Yes
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Thank you for taking the time to post a review of the Prince Rupert Hotel. We value all our guests' feedback and comments. We are pleased to hear that the view of the inlet was pleasing for you. Not quite sure of what car park you refer to other than the hotel's outdoor parking lot. The hotel will be undergoing... More 

Germantown, Maryland
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 13, 2014

We checked into the Prince Rupert with little advance research. We were assigned a room on the 6th floor which was clean and comfortable. It had obviously been recently redone. It seems the views would be good no matter which side of the building you were on. The included breakfast was typical fare of coffee, tea, juice, waffles and pastry.... More 

Was this review helpful? Yes
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Dear Keith, Thank you for taking the time to post a review of the Prince Rupert Hotel. We value all our guests' comments and do our best to apply them to the overall experience. We are pleased that you enjoyed your stay at the Prince Rupert Hotel. We pride ourselves on our team's achievements. The hotel has been partially remodeled... More 

Vanderhoof, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed October 20, 2014

We travel to Prince Rupert at least once a year and we always stay here. We travel with our dog and having a place that takes dogs is great! The food is always good. The only minus is the non renovated rooms are showing lots of age.

Was this review helpful? Yes
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Dear Heather, Thank you for taking the time to post a review of the Prince Rupert Hotel. Your feedback is appreciated and will be passed on to the entire team. Happy to hear that your furry travelling companion enjoys staying with us as well, and that you enjoy the breakfast we offer. There are some exciting changes and updates coming... More 

Ketchikan, Alaska
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 25, 2014

Overall the hotel itself was comfortable and very clean. The directions to the hotel parking lot is very confusing and the parking lot is very small and sometimes you have to park on the street. We watched some people climbing into the dumpsters out near the parking lot and I had some concerns about the safety of the parking lot... More 

Was this review helpful? Yes 1
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Thank you for taking the time to post a review of the Prince Rupert Hotel. We value all guest feedback. With upcoming renovations and upgrades to the property will be increased lighting to the parking lot and improved signage all around. More 

Bellingham, Washington, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 7, 2014

My group arrived around 5:15 pm the evening before we were to catch the ferry from Prince Rupert to Port Hardy. To make the ferry you must be in the staging line at 5:30 am. That means you must get a good sleep the night before. As I entered my room, the curtains were wide open to reveal the sun... More 

Was this review helpful? Yes 2
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Dear John, Thank you for taking the time to post a review of the Prince Rupert Hotel. We value all guest feedback and do our best to listen to what our guests say. It is unfortunate that your experience did not match your expectations. I've spoken with the General Manager of the hotel, and we are unable to understand many... More 

Kampenhout
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 2, 2014 via mobile

Arrival after inside passage. It was very late. Employees at the lobby were very friendly. But then the room... Dirty and smelling. Sheets were dirty. In the morning a lot of noise due to construction. Breakfast only until 9:00. We cannot find a lot of positive things. We will for sure never come back.

Was this review helpful? Yes 3
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Dear Patrick Kampenhout, Thank you for taking the time to post a review of the Prince Rupert Hotel. It is unfortunate that your experience did not match your expectations. We value all our guests feedback and do our best to adapt accordingly. Thank you for your kind words about our front desk staff. We appreciate knowing that despite the lateness... More 

Chelmsford, United Kingdom
Top Contributor
62 reviews 62 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 18, 2014

The hotel claims to have been refurbished but still has a dated feel. We arrived late (just after 11.00 pm) but check in was smooth and the staff friendly. the room was comfortable and well equipped. The view over a shopping mall with extensive rebuilding had little to commend it, but for a quick stopover was no problem. The complimentary... More 

Was this review helpful? Yes 1
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Dear JonnyG, Thank you for taking the time to submit a review of the Prince Rupert Hotel. We value all gest comments and feedback. Happy to hear that you enjoyed your stay in Prince Rupert. We pride ourselves on our friendly staff. Glad to hear that you enjoyed our included breakfast offering. We hope you will consider staying with us... More 

Farmington, Maine, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 25, 2014 via mobile

This hotel serves the purpose for travelers needing a night or two while waiting for the ferry or train. Our room is pretty much a standard, no frills room and is adequate. There is a good laundromat across the street and it is located with 6-8 blocks of the advertised attractions. The hotel itself could use a upgrade/remodel. Wait staff... More 

Was this review helpful? Yes 1
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Dear Carol, Thank you for posting a review of the Prince Rupert Hotel. We value all guest feedback and do our best to adjust accordingly. Happy to hear that you enjoyed your visit to Prince Rupert and your stay at the Prince Rupert Hotel, and especially our breakfast offering. We look forward to welcoming you back to the Prince Rupert... More 

London
Senior Contributor
49 reviews 49 reviews
45 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 6, 2014

Reasonable Hotel Central Location We got a corner room which was very comfortable with a "sea view" we had no complaints with our room. Breakfast was included in the price and acceptable I would agree with other reviews the car park was pot holed

Was this review helpful? Yes
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Dear Traveling_Welshman, Thank you for posting a review of the Prince Rupert Hotel. We value the feedback from every guest. Happy to hear that you enjoyed your stay and especially the breakfast offering. We hope that you will consider staying with us again the next time you visit. More 

Cheshire
Top Contributor
69 reviews 69 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed June 30, 2014

We only fell into this hotel at 1 am so perhaps weren’t in the best mood to judge it. It seemed very basic and old fashioned, but the staff all seemed very nice. We had our worst nights sleep of the holiday. The room felt really cold and the bed seemed damp, but there was a heater to help out.... More 

Was this review helpful? Yes
Joseph D, Director of Sales at Prince Rupert Hotel, responded to this review

Dear cheekychubbychops, Thank you for posting a review of the Prince Rupert Hotel. We appreciate the feedback from every guest. it is unfortunate that your experience did not match your expectations. Happy to hear that you enjoyed the breakfast offering. We hope that you will consider staying with us the next time you visit. More 

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