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Highliner Plaza Hotel & Conference Centre

815 1st Avenue West, Prince Rupert, British Columbia V8J 1B3, Canada
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Highliner Plaza Hotel & Conference Centre
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Ranked #4 of 10 Hotels in Prince Rupert
A recent review
5 of 5 stars Reviewed February 8, 2015
Nancy0123
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62 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed February 8, 2015

Fantastic view, beds very comfortable, slept like a log. Great staff, easy check-in. Also got delayed nearly a day coming in due to a storm and the hotel did not charge for that day (although we had the room reserved). Only vice - the cleaners missed a small spot or 2 in the bathroom. Overall would recommend as a great... More 

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Medicine Hat, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 21, 2014

I have stayed here before, and it is nice to see they are continuing with their upgrades. The front desk staff are good, and the restaurant staff are excellent. This trip I was pretty disappointed- the room itself was clean, though dated. I do not think they have begun upgrading any rooms, just the lobby and hallways. The housekeeping staff... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 18, 2014

Needs to improve its house keeping, rooms dirty, noisy, water smells and discoloured. Perfect location and still has limited smoking rooms. In my opinion, not worth the money unless you want a smoking room.

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Travelers are raving about these Prince Rupert hotels

Whistler
Top Contributor
71 reviews 71 reviews
52 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 22, 2014

I have stayed at the Highliner in the past and have been happy with the service. It is a grey building filled with incredible staff. I just want to share a tip - the bus for the airport leaves from here and if, as often happens, the plane cannot land and you are stuck for the day, the staff are... More 

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Calgary, AB
Contributor
17 reviews 17 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed September 10, 2014

Stayed here for 4 nights for work. Very convenient location because the airport shuttle drops you off here and there's a rental car place in the hotel. Had a spacious corner room with a large balcony and great view of the water. My room had a fridge but my coworker's didn't. Staff were friendly and helpful. Big a la carte... More 

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Houston, Texas
Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 1, 2014

The hotel is old and needs a lot of maintenance upgrades. The I've machine outside my room dropped ice all day and night waking me up. The shower would fluctuate between dangerously hot to frigid cold. Babies cried in the hallway and people yelled in the streets and adjoining rooms. The people are very friendly and seem to make the... More 

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yukon
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 24, 2014

The hotel room was large, but run down. It is badly in need of renovations. The bed was also not as comfortable as it could have been, as it sagged in the middle. But, we got a good enough sleep, and the room was clean.

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Olympia, Washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 24, 2014

We arrived late due to the Alaska ferry. No problem with check in. Desk staff quite friendly and helpful. Rooms were decent size, however there was no A/C. We ended up sleeping with the slider open and got to listen to all the drunk folks out on the streets of Prince Rupert at 2 am.The bathroom had no ventilation and... More 

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Alaska
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 8, 2014

We have stayed at the Highliner Plaza in Prince Rupert many times while traveling through. It's clear that we have short memories, because each time we stay here we vow that next time we'll find somewhere better. The rooms are spartan, the beds are uncomfortable, and the hallways and elevators smell strangely. I will say that the view is outstanding.... More 

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Calgary, Canada
Top Contributor
54 reviews 54 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 22, 2014

Spent 3 nights at the hotel and have stayed at the Highliner for over 11 years and it is sad to see it deteriorate to such a level. The staff was great in getting us in but the rooms are very old and neglected. The telephone did not work and getting into bed the first night the leg collapsed. After... More 

Was this review helpful? Yes 3
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