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Prestige Treasure Cove

3.5 of 5
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2005 Hwy 97 South, Prince George, British Columbia V2N 7A3, Canada
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Prestige Treasure Cove
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157 Reviews from our TripAdvisor Community

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Smithers, British Columbia, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We've come here on many occassions and everytime our experience has been wonderful. The staff is friendly, helpful and considerate of your needs. The location is great to all of Prince George's amenities. Its a great little get away from home and the distance from Smithers makes it an easy road trip. I would reccommend this accommodation to others.

Review collected in partnership with this hotel

Helpful?
Thank LornaB356
Shirley T, Front Office Manager at Prestige Treasure Cove, responded to this review

Dear Lorna, Thank you for taking the time to provide your positive feedback! We are very pleased to hear that you enjoy staying with us and are able to experience all that we have to offer. Our dedicated team members truly care about those who visit us and are committed to providing a unique and personalized experience to ensure ultimate... More 

Terrace, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Service was good. Staff friendly, helpful and accommodated me by moving my room away from the noisy hockey teams. I had to have my drain unclogged but otherwise good. No guide available for the cable TV.

Review collected in partnership with this hotel

Helpful?
Thank Sydney & Rita L
Shirley T, Front Office Manager at Prestige Treasure Cove, responded to this review

Dear Sydney & Rita, Thank you for your positive feedback! We are pleased to hear that the service was good and the staff were friendly. I apologize for the noise level during your stay with us. We do everything we can to ensure that teams or groups are in separate areas of the hotel to prevent this from occurring. I... More 

Kamloops
2 reviews
2 of 5 stars Reviewed 2 weeks ago

This was an average hotel for the price I paid. My room was not clean when I checked in and the bathtub was plugged. You don't expect that for $150 a night. The breakfast was okay, but I was expecting a bit more in terms of hot breakfast options. It was quite noisy in the rooms around my room. The... More 

Review collected in partnership with this hotel

Helpful?
Thank Tammy K
Shirley T, Front Office Manager at Prestige Treasure Cove, responded to this review

Dear Tammy, Thank you for your valuable feedback. Your comments have been shared with the appropriate departments so that they can be addressed. We are very pleased to hear that you enjoyed your time at the casino. I apologize for the noise level and internet connection issues during your stay. We do have a technical support line for any issues... More 

Burns Lake
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall this property is a great place to stay. With the newly renovated rooms you get a modern décor ,clean , spacious king room . The bathroom could have better lighting. Definitely a comfortable place to stay. Breakfast is a great addition.

Review collected in partnership with this hotel

Helpful?
Thank Dramamarj
Shirley T, Front Office Manager at Prestige Treasure Cove, responded to this review

Dear Dramamarj, Thank you for taking the time to express your feedback! We are very happy to hear that you enjoy our property and the new upgraded features. Our breakfast is a huge hit especially with the pancakes and waffles at no extra charge. We are currently looking into the lighting within our restrooms as we have recently received some... More 

Prince George, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Ask that you do not receive room 207 as this is straight across from the elevators and very noisy at all hours of the night and early morning. Young Hockey teams I found to be loud coming & going, whether that be talking, or using the elevators.

Review collected in partnership with this hotel

Helpful?
Thank Destiny B
Shirley T, Front Office Manager at Prestige Treasure Cove, responded to this review

Dear Destiny, Thank you for your valuable feedback. We are sad to here that one of our groups disrupted your stay with us. We do everything we can to ensure that teams or large groups are kept together in order to prevent disruption for other guests who are staying with us. I have since spoken with Front Desk to ensure... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We came to Prince George for 2 nights this past weekend to visit family. The service was impeccable from all of the staff. Housekeeping was definitely a star team. The pool and waterslide kept our little guy busy most of the weekend - thank you for helping burn off some of his energy. I think this would be a great... More 

Review collected in partnership with this hotel

Helpful?
Thank ffi-kelowna
Shirley T, Front Office Manager at Prestige Treasure Cove, responded to this review

Dear ffi-kelowna, Thank you for your positive feedback! We are happy to hear that you and your family were able to enjoy our amenities. The waterslide and pool is a big hit with the little ones and definatly helps to burn some of that energy especially after long trips. It is also great to hear that you referred to our... More 

2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

After a bad experience at another hotel on my birthday this year that went viral on the Internet, Treasure Cove GM contacted me and graciously offered a free night stay to me and my kids. That was back in July. After spending Christmas out of town we had to change plans short notice and headed home to PG with no... More 

Helpful?
Thank Aimee V
Nigel R, Manager at Prestige Treasure Cove, responded to this review

Dear Aimee V, Thank you so much for taking the time to review our property. I'm so happy we were able to help create a positive experience for you an your family this New Years. We pride ourselves on welcoming out of town guests and locals alike to provide the same quality of service and experience for them. We look... More 

Mackenzie, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016

We stayed here Christmas Eve which can be a little rough on kids; but because this is their favourite hotel and we've stayed there numerous times; it was simply fun instead. There was a nearby neighbourhood wonderfully over the top with Christmas lights that was recommended to us to tour; so we did that, then returned to share take-out pizza... More 

Review collected in partnership with this hotel

Helpful?
1 Thank gerberadaisycat
Shirley T, Front Office Manager at Prestige Treasure Cove, responded to this review

Dear gerberadaisycat, Thank you for taking the time to share your positive feedback! We understand it can be tough travelling during the holidays especially with children and we are very proud of our staff for ensuring our guests get the most out of each stay and promote all of the good things that Prince George has to offer such as... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015

The hotel was very convenient to our son's home. We were greeted by a very fun and friendly receptionist when we checked in. So nice to have coffee and breakfast before venturing out in the snow. Our gust room and the soft bed made the stay enjoyable

Review collected in partnership with this hotel

Helpful?
1 Thank beverlyjohnw
Shirley T, Front Office Manager at Prestige Treasure Cove, responded to this review

Dear beverlyjohnw, Thank you for taking the time to review our property. Your positive comments will be shared with our entire staff! We are very pleased to hear that you enjoyed our service, breakfast and found our guest rooms were comfortable and inviting. We look forward to accommodating you again in the future and continuing to meet your expectations. Yours... More 

smithers, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015

We love staying at the Treasure Cove Hotel in Prince George British Columbia. The staff are friendly and helpful and the rooms are clean and comfortable. We highly recommend a stay with both family or for business.

Review collected in partnership with this hotel

Helpful?
1 Thank Herman S
Shirley T, Front Office Manager at Prestige Treasure Cove, responded to this review

Dear Herman, Thank you for taking the time to review our property. We are very pleased to hear that you enjoyed your stay with us and felt the staff were friendly and helpful. We are very proud of our Front Desk and Housekeeping staff and will ensure that they are recognized for their great service! We look forward to accommodating... More 

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