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Coast Penticton Hotel

950 Westminster Ave. West, Penticton, British Columbia V2Z 1L2, Canada
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1 room 1 guest
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Coast Penticton Hotel
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128 Reviews from our TripAdvisor Community

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Traveler rating
    31
    48
    27
    16
    6
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38
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3
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (128)
  • Mar-May only
    (27)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (11)
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Chilliwack
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good place for a family stay, friendly staff, clean rooms, warm pool. Good location near the beach, and a good walking distance to fast food, movie theatre, go karts, bike rental, etc. would recommend this hotel. Only 2 complaints, wifi if very slow and the only thing in the rooms to cook food is a coffee maker. Not even a... More 

Review collected in partnership with Coast Hotels & Resorts

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Victoria
1 review
4 of 5 stars Reviewed 3 days ago NEW

All the staff were attentive and helpful. Jackie made us feel wanted and comfortable by accommodating room needs. We arrived at the hotel when there was a smoke advisory in the area, and we were concerned about one of our kids. Jackie made us feel safe as she was prepared to alter our reservations if need be. The indoor and... More 

Review collected in partnership with Coast Hotels & Resorts

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CoastPentictonFD, Front Office Manager at Coast Penticton Hotel, responded to this review

Thank you for the great review, it's always nice to hear that someone has enjoyed their stay. More 

Surrey
1 review
2 of 5 stars Reviewed 1 week ago

We have stayed in many coast hotels. In fact it is the only place i well stay in due to their nice clean comfy rooms and great service... Unforcanitly this Penticton hotel this year , Although the manager was very nice to talk too .. the service was not the greatest our room was never cleaned Sheets etc, was never... More 

Review collected in partnership with Coast Hotels & Resorts

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CoastPentictonFD, Front Office Manager at Coast Penticton Hotel, responded to this review

I'm sorry you did not enjoy your stay. Our housekeeping staff do a basic room service daily, but only replace sheets and bedding between Guests, or after every 3rd night during a stay. I apologize for any miscommunication on our part. More 

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Edmonton
2 reviews
2 of 5 stars Reviewed 1 week ago

We stay 3 years ago at this hotel but it was not properly maintained. The towel hanger was barely fixed on the wall and one bar was falling when I was putting the towel. The bathroom and the carpet in the room was not cleaned before our arrival. We returned because we liked it but now we were disappointed.

Review collected in partnership with Coast Hotels & Resorts

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CoastPentictonFD, Front Office Manager at Coast Penticton Hotel, responded to this review

I am sorry that you were disappointed with your stay. I hope that you reported the issues to the front desk so that we can have them addressed by housekeeping and maintenance. Thank you for your time. More 

Edmonton, Canada
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was nice. 2 pools and a hot tub (didn't use any of them) Room was clean and spacious. Bathroom was clean. Room and Bathroom were updated. The Bears Den breakfast restaurant was delicious We brought our dog and no where on the hotel website or any other site did we find a rule stating we couldn't leave our... More 

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CoastPentictonFD, Front Office Manager at Coast Penticton Hotel, responded to this review

I'm sorry about our miscommunication regarding the pet policies. Pets can be left in the room alone, but we ask that you inform the front desk staff when doing so, and leave a direct contact number in case the pet act up or experiences some distress while their family is away. Thank you for review. More 

Ottawa
1 review
4 of 5 stars Reviewed 2 weeks ago

Travelling with three kids, the premium suite was well worth it. It was quiet and relaxing and very clean. The only downside was the weak Internet signal for the kids to play on their devices. Maybe it was an upside as we were out and about every day.

Review collected in partnership with Coast Hotels & Resorts

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CoastPentictonFD, Front Office Manager at Coast Penticton Hotel, responded to this review

Thank you for your review. We have just installed some updated routers and Weak signal will hopefully no longer be an issue. More 

Creston, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed at the Coast Hotel in Penticton several times over the past few years with no issues, until our last five day stay in early August. The issue this time relates to their cleaning process, or lack of same. The impression we got was that either the cleaning staff were not properly trained or just didn't care. The... More 

Was this review helpful? Yes
CoastPentictonFD, Front Office Manager at Coast Penticton Hotel, responded to this review

I am sorry that the cleaning did not meet our standards. Thank you for bringing it to our attention. More 

Victoria, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is older but nicely updated. Convent lyrics located to downtown, beaches and attractions. Staff was friendly and helpful. Great place to stay with kids as there are two pools and a BBQ available.

Review collected in partnership with Coast Hotels & Resorts

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CoastPentictonFD, Front Office Manager at Coast Penticton Hotel, responded to this review

I'm glad you enjoyed your stay. Please come again. :-) More 

Victoria
1 review
2 of 5 stars Reviewed 3 weeks ago

Bed was too soft. The showers ran hot and cold. Shower head too low for anyone over 5ft 7 in. Sink drain plug did not work. The premises needs updating. I was surprised as the Coast chain usually has excellent quality.

Review collected in partnership with Coast Hotels & Resorts

Was this review helpful? Yes
CoastPentictonFD, Front Office Manager at Coast Penticton Hotel, responded to this review

I'm sorry that your stay did not meet your expectations. I hope you reported the sink drain to the front desk so that we can have it fixed. Thank yo for your time. More 

Coquitlam, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

In a central location in Penticton. Easy to find and friendly staff. Would recommend this hotel to others and stay there again. Only downfall was the hotel supplied wifi. It was basically unusable. close to Okanagan Lake a good spot when heading out looking for winerys.

Review collected in partnership with Coast Hotels & Resorts

Was this review helpful? Yes
CoastPentictonFD, Front Office Manager at Coast Penticton Hotel, responded to this review

Thank you for your review. We replaced several routers last week after the old ones failed or disappeared. Wifi should not be an issue on your next visit. More 

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