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Ramada Penticton Hotel and Suites

Certificate of Excellence
3.0 of 5
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1050 Eckhardt Avenue West, Penticton, British Columbia V2A 2C3, Canada (Formerly Ramada Courtyard Inn)
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Ramada Penticton Hotel and Suites
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Ranked #4 of 43 Hotels in Penticton
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Saraleith Sechelt, B.C.
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967 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sechelt, B.C.
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were in Penticton to visit with our Great Grandchildren and have stayed here many times. It's a quality Hotel and the Staff are great. I tried to reserve over the net and found they were totally booked for the dates we wanted. I picked up the phone and called because sometimes computers can be wrong. The very nice lady... More 

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Vancouver, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We always stay at the Ramada when we go to Penticton because it has a very relaxed resort feel. It has a beautiful grassy courtyard with a pool, pool bar & restaurant with service to your lounge chair! It also has barbeques & morning coffee provided in the lobby.

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North Vancouver, British Columbia
1 review
3 of 5 stars Reviewed 3 days ago NEW

Met one or two friendly staff members but were disappointed with many of the others as they were unhelpful and rude in many cases. The security guard in the building is by far the worst and is not helpful at all.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Gordon_Ferguson, General Manager at Ramada Penticton Hotel and Suites, responded to this review

Thank you for your review. I am deeply concerned about your comments and ask if we could have a conversation further. We have an external security company that makes their rounds in the middle of the night so I would really like to learn more about your experience so we can fix it on our end please. Thank you! More 

Yakima Valley, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I travel to BC four times a year for a week at a time to visit clients. I've stayed at Ramada Penticton three times now. Always enjoyed my stay until my recent stay. I was booked into a fourth floor suite with a broken elevator. What a hassle it became every time I came or went and three separate trips... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Gordon_Ferguson, General Manager at Ramada Penticton Hotel and Suites, responded to this review

Thank you for your review. I'm an terribly sorry about the elevator going down...it's one of the very few items that are out of my control. That being said, I'm was glad to see the staff helping all guests if they required any luggage assistance. I do hope you consider us on your next visit! More 

Vancouver, British Columbia, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Our usual annual accommodation in Penticton. Tower block suite is ideal for wife's wheelchair, and accommodation very comfortable. Only problem was failure of elevator for wheelchair access from 4th floor on our last night. Nobody's fault, but involved the Fire and Ambulance services.

Review collected in partnership with Ramada

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Gordon_Ferguson, General Manager at Ramada Penticton Hotel and Suites, responded to this review

Thank you for your review. So glad your annual wine trip was another success! I'm sorry that the elevator went down but I am pleased with our staff taking immediate action with the local fire department's help to get you moved to one of our rooms not in the tower. Thank you for staying with us and we look forward... More 

Winnipeg
Top Contributor
158 reviews 158 reviews
29 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

First time staying at this property and I'm really glad I did. I've been told that this is a recently renovated property. I couldn't tell exactly what was renovated. It appeared that all was relatively new. I'm a stickler for clean and this hotel was clean. My room had crisp white sheets and towels. There was a door that opened... More 

Was this review helpful? Yes
Gordon_Ferguson, General Manager at Ramada Penticton Hotel and Suites, responded to this review

Thank you for your review. I am delighted you enjoyed your stay - some great comments for us! Thank you for your business and we look forward to welcoming you back! More 

Sammamish, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed two nights and were pleased with the quick check in and check out. The front desk staff were very professional and helpful. The room was spacious and clean. The bathroom was well stocked with comfortable towels and soaps. Unfortunately there was a smoker on the deck adjacent to our room and we had to head inside. We reported... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Gordon_Ferguson, General Manager at Ramada Penticton Hotel and Suites, responded to this review

Thank you for your review. So glad you enjoyed your stay with us! We look forward to welcoming you back! More 

Burnaby, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I was in town for work, there was a conference at the Penticton Convention Centre. Pros: The Hotel was clean and quiet and extremely close to the convention centre. Majority of staff was okay, there was one girl that helped me on the second day who was really friendly and helpful! But others weren't that helpful. Cons: After a long... More 

Was this review helpful? Yes
Gordon_Ferguson, General Manager at Ramada Penticton Hotel and Suites, responded to this review

Thank you for your review. Thank you for your comments and your business. We certainly will give anyone arriving at anytime access to the room but only if the room is clean and ready - we must not have had the rooms ready prior to the time you arrived...the vacancy sign shows that we do have rooms available but when... More 

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