Travel a lot in Canada and in Europe and this was THE worst customer service I have ever experienced. I simply would suggest that no-one waste their time, money or vacation at this place. Terrible, terrible experience.
- Rochester Resort Penticton

Travel a lot in Canada and in Europe and this was THE worst customer service I have ever experienced. I simply would suggest that no-one waste their time, money or vacation at this place. Terrible, terrible experience.
What a great location! Steps from the beach. Motel was nice, clean and quiet. Right on the "strip" so you can walk everywhere. Pleasant couple run the motel, helped me to find my way around. My room was a bachelor, which suited me just fine. Other suites were larger with stoves. Mine had a fridge and few basics - toaster,...
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Disgusting. We stayed with our dog and apparently the owners think that pet owners are all pigs. My dog's dog house is cleaner than the room they gave us! When we first got to the room we noticed the stove was filthy, and the bathroom was not very well cleaned. I asked for a cleaner room and the owner laughed...
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We have been going to Penticton every summer for the last 5 years. This was our first stay at the Rochester Resort, and our best. Very clean, comfortable beds and friendly owner. Will definately return.
Stayed for 2 weeks at a great rate! Owner helped me unload car and he carried all of my luggege to my room along with 3 boxes of heavy books ( for the business conderence I was attending). Accomodations were immaculate and cosy. With living room, bedroom, bath/shower , new TV and complete kitchen ( stove, full fridge, microwave, dishes,...
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We stayed three nights.
The hotel is older. The room was fine. Some mildew smell in the bathroom. Parking was tight for a full size pickup.
The best things about the hotel: the location, it's right across from the beach, every room has a kitchenette and there are BBQ's on the decks for the guest use, this was great for...
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clean,great staff, great wireless internet and wonderfull beds new queen size pillow tops 27 inch T.V.s left my lap top there and they sent it to me by couier free of charge
If you stay here and leave something valuable behind, you will never see it again. I left a brand new item in the hotel, and when I phoned to see if they had it.. they said YES we do.. I sent someone to pick it up because I dont live in the area and they said they didnt have it.....
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