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Penticton Lakeside Resort Convention Centre & Casino

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21 Lakeshore Drive West, Penticton, British Columbia V2A 7M5, Canada
Best prices for: 1 room 1 guest
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Penticton Lakeside Resort Convention Centre & Casino
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Penticton Lakeside Resort Convention Centre & Casino
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340 reviews from our community

Traveler rating
    93
    116
    71
    33
    27
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51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Best location in Penticton for a hotel. We have been coming to the Okanagan in the summer months since I was a child growing up in Alberta. I now come here with my family. Unfortunately, there hasn't been much growth with hotels in this city and many are sorely lacking in the refurbishment category - this is one of them.... More 

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Rock Creek
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We booked a executive suite, it was quite small, really cramped for four adults and two children. Furnishing could use an update. Lake view was excellent. Nightly turn down was a nice touch. Executive suite came with a twenty five dollar breakfast voucher and free parking. Breakfast was good.

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Red Deer, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

went here for my birthday. Found the room dated. Not extremely comfortable. Dining was great! Staff nice. Hotel needs makeover and new carpeting for sure. Could use new bedding as well. Found the room noisy due to fan and lots of loud guests Outside arguing.

Was this review helpful? Yes 1
Abbotsford, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The view of the lake was very nice but the hotel itself was just ok. The furnishing is getting old and the place needs a renovation. We stayed here during the 1st week of March and found the room extremely warm, requiring the air conditioning to be turned on...a noisy unit which would be difficult to sleep with during the... More 

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Kamloops, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

We met up with other hotel guests, and they showed us pictures they took of their hotel room bath tub, which was filled up of black hot water, so we went back up to our room and checked our water. It was VERY black and dirty! The front dest stated they had switched boilers. I am no mechanic or plumber,... More 

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Cochrane, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

My trip was of a business / lifestyle nature. I had a lakeside room, beautiful view , enjoyed walking the waterfront and hanging out with the geese and mallards.. Rooms okay, ( a duvet would be a great addition ); staff amazing ! Their food/ menu items were quite varied and I enjoyed them making my am shake with my... More 

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 22, 2015

Penticton is the jewel of the Okanagan in my opinion, and the location of this Hotel is great. Everything I have to say about this Venue is just okay, as the premises and rooms are not in parallel to the scenery. Money is needed to bring this hotel up to it's potential....before it's to late!

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Kelowna, Canada
Top Contributor
77 reviews 77 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed February 9, 2015

We stayed at the Lakeside last Sat night. This hotel badly needs a makeover. Our rooms were old & dingy and smelled like smoke. The carpet is worn & dirty and needs replacing. The hotel was so hot we had to sleep with our window open. The plus side is that room service was excellent & they have a late... More 

Was this review helpful? Yes 2
Cologne, Germany
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 3, 2015

A beautifully located facility on the southern shore of Lake Okanagan. However, it has been around a while and needs an update. The rooms are fine (I had the "business class upgrade") but I must say that I expected more. The fixtures are inexpensive and the HVAC is noisy and seems to have a mind of its own. Overall...slightly above... More 

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godpr, General Manager at Penticton Lakeside Resort Convention Centre & Casino, responded to this review

Dear Guest, We are so pleased that you enjoyed our central, yet exclusive location on Okanagan Lake. However it is regrettable to hear that some of your room features fell below expectation. While we can appreciate that particulars of decor and furnishings tend to waver on personal preference, we have, nevertheless, made note of your observances. We are nevertheless happy... More 

Top Contributor
53 reviews 53 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 28, 2015

Had a 2 night stay and the resort. We were checking in with a dog and the front desk provided us with a doggy gift bag which I thought was very thoughtful. Went to our room which had a wonderful view and discovered that the heating unit was just a bit loud. Phoned down and within a couple of minutes... More 

Was this review helpful? Yes 1
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