Great location, but the rooms are dark. We were comfortable in our room, but the halls were noisy and the bar was too, making our room on the fifth floor noisy too. The rooms had a view of the lake, but it didn't feel like overlooking the lake as we could see more of the parking lot. I have had... More

Balcony view north from the southernmost shore of Lake Okanagan is spectacular. Quiet room, enhanced by state of the art geothermal heat/ac which provided consistent quiet temperature control. First rate breakfast and service in restaurant with the same up-the-lake view. Helpful staff, and good security. Only there one night, so no chance to get out on the town, but no... More

Be prepared for a lot of older people here! Especially at the casino, they all focus a little bit too much on the slot machines. The pool looks scary (like the moment you enter somebody is going to kill you) but the place is nice. Kind staff, nice rooms. Be aware that you have to pay 5 dollars a night... More

Really nice beach steps away from the hotel. The staff were very friendly, the room was clean, and had a nice view of the Lake. Lots of good dining and fun things to do close by. Several people were hoola-hooping on the beach, made for some fun entertainment!

Whole town is on relaxed mode , I guess due to beginning of tourist season. Staff is friendly,room service is good and food from restaurant is tasty.Stayed on 4th floor with lookout balcony over the Okanagan lake. Worth taking stroll on Main str. and Front str. and of course along lake shore. Hotel had redone carpeting .

The Good; great location with beautiful lake views; on-site sports bar, casino and waterfront restaurant. The Bad: on-site sports bar, casino and waterfront restaurant. This is probably the most expensive place to stay in Penticton, but don't stay here if you are looking for a quiet night's sleep. The yelling and general noise level from restaurant and bar patrons ruined... More

I have stayed at this hotel numerous times for business and unfortunately don't have a choice of venue, but if I did, I would NOT stay here. There are so many issues I've encountered here. First off, their geo-thermal air conditioning is a joke. On my last trip, the front desk couldn't get the AC working at all, so they... More

Beautiful property on the lake, unfortunatly our room overlooked the parking lot. Room was nice with lots of amenities on site. We would stay again just ask for a lake view. Service was a little spotty at the front desk and restraunt, but was outstanding at the pub.

Our room was comfortable, inviting, well appointed, and had great views. The hotel location on the lake was fantastic, with easy access to town. The hotel staff were friendly and helpful. The only downside was that the Tapas Bar was closed during our stay, and the other two dining venues were OK, but seemed a bit uninspired, and certainly not... More