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Sandman Hotel Penticton

3.0 of 5 939 Burnaby Avenue West, Penticton, British Columbia V2A 1G7, Canada
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Sandman Hotel Penticton
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Sandman Hotel Penticton
Sandman Hotel Penticton
Sandman Hotel Penticton
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135 reviews from our community

Traveler rating
    27
    35
    31
    23
    19
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23
47
10
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (22)
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    (58)
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    (42)
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

MA On arrival room was ready. Non Stick Pot and Stainless Steel pan was provided on request for the kitchen unit. Good ambience was apparent. The exceptional attentiveness of team members was very pleasant. General Manager and the duty managers interacted very well with all the guests. Ken and Justine went out of their way to make guests' stay a... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your kind words, we are glad you enjoyed your stay and will take your suggestions into consideration. We look forward to welcoming you back to the Sandman Penticton on your next trip to town. More 

Calgary, Alberta
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here a few times with a hockey team. Staff was fantastic, the catering team (Rhonda in particular) were amazing! Everything was on time, fresh tasting, and were very efficient. Rooms were good. They were clean, and comfy. The bar/lounge staff were awesome. Had lots of laughs over a few beverages in there. Would recommend this hotel for sure.

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your glowing comments, we are glad you enjoyed your stay and all our outlets had to offer. I have passed your comments on everyone involved and we look forward to welcoming you back in the near future. More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

The staff seemed pleasant at check in but once they swiped our credit card the charm turned off. The hallways were narrow and smelled old. The room was stuffy, small and needed some major upgrades (not worth the value). Our bathroom had long black hairs on the floor and the sticky TV remote was taped together, dead bugs in the... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I'm disappointed to learn that your time with us was well below the expectations that you have come to expect from us! Please do accept our most sincere apologies for your inconvenience. It is unfortunate that I did not have an opportunity to interact with your... More 

Cape Town Central, South Africa
Top Contributor
57 reviews 57 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is easily accessible in Penticton and certainly have very friendly staff that readily assisted with all our queries. Our room were comfortable but not really spacious. The hotel is probably moving closer to its next time for an upgrade, as you get the idea that the interior is heavily used. Our TV remote for instance was not working... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for taking the time to send us a review. I am very pleased to know that you enjoyed certain aspects of our property and we will take your comments into consideration. We look forward to welcoming you back in the near future. Kind Regards More 

Vernon, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Our Vernon Bantam Rep team recently stayed at the Sandman Hotel in Penticton and we had a great time. The staff at the hotel was very friendly and they all went out of their way to make sure everyone was enjoying themselves and making sure all our needs were met. The hotel not only provided the team with a gear... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent experience with us and hope to welcome you back, soon. Kind Regards More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2014 via mobile

Don't leave anything in your room a couple of the girls will take all your things my expensive earrings were stolen out of my room and management blamed the victim when there was proof no one else entered the room your word against there's

Was this review helpful? Yes 1
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, I am very sorry for this disappointing experience. This is certainly not the Sandman Hotel Group's standard. I would highly appreciate if you can get in touch with me directly again in order for us to try and discuss the matter further. More 

Calgary, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 10, 2014

Our Bantam AA team recently stayed at the Sandman Hotel in Penticton for 4 days for a tournament. This was an excellent experience for group of players, coaches, parents and our bus driver. The front desk staff were ready for us and check in was fast and efficient, the catering manager, Rhonda was amazing, we had team meals on site... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your comments, we are glad you enjoyed your stay and look forward to welcoming you back in the near future. We are dedicated to making hockey teams such as yours feel at home while traveling for tournaments. More 

Vancouver, Canada
Top Contributor
99 reviews 99 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 7, 2014

Staff here are warm, friendly and extremely helpful. They went out of their way for us. A Denny's restaurant is located adjacent to the hotel, as well as a Bar One inside the hotel proper. Value for money here; very clean. WiFi was not the best. The hotel is located not very far from the downtown core, Okanagan Lake and... More 

Was this review helpful? Yes
GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. Glad to hear you found good value for money in a clean Hotel with friendly staff. Our Wi-Fi is being upgraded as I write this. We look forward to showcasing that to you next time you are travelling through. See you again soon! Kind regards More 

Fort Saskatchewan, Alberta, Canada
Top Contributor
62 reviews 62 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 7, 2014

A little outdated Decor in the room with 1970s bathroom tiles, but the room was clean, linens were fresh and poolside room was wonderful. The Hot tub was a nightly treat but the pool was lacking a deep end. Loved the service and friendly staff. Would recommend this location to any traveler!

Was this review helpful? Yes
GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. I am pleased to hear you found the room clean and linen fresh. Our poolside rooms are certainly a favourite and our friendly staff is always available to ensure your stay is a memorable one. We look forward to seeing you again! More 

Fruitvale
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 6, 2014

The hotel is average. Rooms are dated and not the nicest of bathrooms. Front desk service was great and the initial reservation made for 10+ rooms was handled great. We were traveling for hockey and the hotels that accept teams have to have some patience. The hotel had an amazing security man who treated the boys with respect and allowed... More 

Was this review helpful? Yes
GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. We are pleased to hear enjoyed the Front Desk Service and Team friendly environment. We enjoy hosting all sports teams and is something we take pride in doing. We look forward to seeing you again! Kind regards More 

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Additional Information about Sandman Hotel Penticton

Address: 939 Burnaby Avenue West, Penticton, British Columbia V2A 1G7, Canada
Location: Canada > British Columbia > Okanagan Valley > Penticton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sandman Hotel Penticton 3*
Number of rooms: 141
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Also Known As:
Penticton Sandman Hotel
Sandman Inn Penticton

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