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Sandman Hotel Penticton

939 Burnaby Avenue West, Penticton, British Columbia V2A 1G7, Canada
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Sandman Hotel Penticton
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Sandman Hotel Penticton
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139 reviews from our community

Traveler rating
    29
    35
    32
    24
    19
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25
48
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Vancouver, Canada
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Tiny room to squeeze a queen bed in, couldn't open a window from all the people smoking below us, sort of a party hotel near the sports complex, with people up most of the night making noise attached to Dennys. My mistake we should have never have stayed there. Plenty of choices in Penticton and beautiful Naramata to choose from... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for taking the time to submit your comments regarding your recent stay. I am sorry to hear your stay was not enjoyable due to the events that were happening in the city the weekend you stayed. We do our upmost to try and limit the noise and night activity in the building during these events. Please... More 

Vancouver
1 review
5 of 5 stars Reviewed 4 weeks ago

Never booking through Amoma again. They never sent the reservation to the hotel. I showed up with no reservation; thankfully I had all documentation showing that I had, in fact, paid for the hotel room. The staff was amazingly accommodating, and found a great room for me. Such a headache using this site however, will never use them again!

Review collected in partnership with Amoma.com

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for your kind words regarding our staff, I am glad to hear we took care of your needs when you stayed with us and we look forward to welcoming you back in the near future. Kind Regards More 

Surrey, Canada
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 14, 2015

This is your standard hotel room, the same you can get in any city with a couple of positives and negatives. Positive: 1. Most comfortable bed I have EVER stayed in. Quality sheets and comforter. Both my wife and I had one of the best sleeps ever. 2. Clean room and nice amenities. Microwave, small fridge, coffee maker - all... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for taking the time to send us a review. We are pleased to know that you enjoyed the service levels and accommodations at our property and apologize for any waits you may have experienced. We look forward to welcoming you back in the near future. Kind Regards More 

Vancouver, British Columbia, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 13, 2015

I love this place when ever I am in Penticton I stay here because they know me by name and ALL STAFF are courteous and friendly. The Rooms are always clean and comfortable. I will miss staying here as I have heard rumors that they are putting it to a totally NON SMOKING HOTEL I guess smokers DON'T HAVE MONEY... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Hello Kerry, Thank you for your kind words regarding the staff and accommodation you receive here at the hotel, our goal is to treat all our guests like family and we consider you to be just that. It is true we are going to revert our last four smoking rooms into non smoking so guests staying on the same floor... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2014

MA On arrival room was ready. Non Stick Pot and Stainless Steel pan was provided on request for the kitchen unit. Good ambience was apparent. The exceptional attentiveness of team members was very pleasant. General Manager and the duty managers interacted very well with all the guests. Ken and Justine went out of their way to make guests' stay a... More 

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CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your kind words, we are glad you enjoyed your stay and will take your suggestions into consideration. We look forward to welcoming you back to the Sandman Penticton on your next trip to town. More 

Calgary, Alberta
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2014

Stayed here a few times with a hockey team. Staff was fantastic, the catering team (Rhonda in particular) were amazing! Everything was on time, fresh tasting, and were very efficient. Rooms were good. They were clean, and comfy. The bar/lounge staff were awesome. Had lots of laughs over a few beverages in there. Would recommend this hotel for sure.

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your glowing comments, we are glad you enjoyed your stay and all our outlets had to offer. I have passed your comments on everyone involved and we look forward to welcoming you back in the near future. More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed November 19, 2014

The staff seemed pleasant at check in but once they swiped our credit card the charm turned off. The hallways were narrow and smelled old. The room was stuffy, small and needed some major upgrades (not worth the value). Our bathroom had long black hairs on the floor and the sticky TV remote was taped together, dead bugs in the... More 

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CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I'm disappointed to learn that your time with us was well below the expectations that you have come to expect from us! Please do accept our most sincere apologies for your inconvenience. It is unfortunate that I did not have an opportunity to interact with your... More 

Cape Town Central, South Africa
Top Contributor
88 reviews 88 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 17, 2014 via mobile

The hotel is easily accessible in Penticton and certainly have very friendly staff that readily assisted with all our queries. Our room were comfortable but not really spacious. The hotel is probably moving closer to its next time for an upgrade, as you get the idea that the interior is heavily used. Our TV remote for instance was not working... More 

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CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for taking the time to send us a review. I am very pleased to know that you enjoyed certain aspects of our property and we will take your comments into consideration. We look forward to welcoming you back in the near future. Kind Regards More 

Vernon, Canada
1 review
4 of 5 stars Reviewed November 17, 2014

Our Vernon Bantam Rep team recently stayed at the Sandman Hotel in Penticton and we had a great time. The staff at the hotel was very friendly and they all went out of their way to make sure everyone was enjoying themselves and making sure all our needs were met. The hotel not only provided the team with a gear... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent experience with us and hope to welcome you back, soon. Kind Regards More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 14, 2014

Don't leave anything in your room a couple of the girls will take all your things my expensive earrings were stolen out of my room and management blamed the victim when there was proof no one else entered the room your word against there's

Was this review helpful? Yes 1
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, I am very sorry for this disappointing experience. This is certainly not the Sandman Hotel Group's standard. I would highly appreciate if you can get in touch with me directly again in order for us to try and discuss the matter further. More 

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