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Sandman Hotel Penticton

939 Burnaby Avenue West, Penticton, British Columbia V2A 1G7, Canada
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1 room 1 guest
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Sandman Hotel Penticton
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156 Reviews from our TripAdvisor Community

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Traveler rating
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    41
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • All months
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    (26)
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    (42)
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Red Deer, Canada
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I often stay at Sandman hotels and my only surprise with this location was that there was no fridge in the queen room we had booked, which we believed to be usual. When we had looked at the sandman website again and noted there was a queen suite for basically the same price as the room we booked we talked... More 

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Calgary, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our booking was lost between central booking and the hotel, but Scott at the front desk was dedicated to helping us figure it out - even at 1am! He found us a temporary room just to get some sleep, then moved us to the proper room promptly the next morning. Much appreciated!! The lobby area of the hotel has been... More 

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CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed your stay and the team went out of their way to assist you. I have shared your comments with the whole team, we look forward to welcoming you back in the near future. Regards, More 

Prince George, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here as a family of four for Five nights. Staff was great. Loved the location...not far from anything...bar below and Denny's.... Was afraid first going here because of the reviews but we had a great price and decided to check it out. Room was very clean and comfy and air conditioning was great as well. Would return again... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed every aspect of your stay and look forward to welcoming you back soon, Regards, More 

Kelowna, Canada
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed on 2nd floor. Room was comfortable and clean enough, but the entire floor could use a reno. Doors and furniture and fixtures are showing their age although everything still works. Location is handy to the South Okanagan Events Centre - perfect to park and walk saving parking costs. Dennys is adequate for a snack or breakfast, but nothing special.... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed your stay and we look forward to welcoming you back in the near future, Regards, More 

EDMONTON
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 22, 2015

This was our second stay here, with the first one in 1983. Not much appeared to have changed to the interior of the hotel. The lobby was updated and had excellent AC. Hallways and elevator old and scraping by. The AC in the room was noisy and the remote was missing or just not there. I had to go on... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us! We apologize for the experience with your A/C during your visit. . We value your feedback as it helps us in enhancing and developing the service we provide to our guests. I can assure you your comments are being dealt with and we hope to welcome... More 

calgary
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 22, 2015

Stayed in the sandman inn in penticton bc the bathroom had dirt on floor under the sink,the corners of the bathroom counter were dirty. The pool was super chlorined so much it hurt your eyes,and the pool was very shallow so you really could not swim. The TV kept turning on by itself and you could not use the remote... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, I am very sorry for this disappointing experience. This is certainly not the standard of the usual Sandman Hotel Penticton. I would highly appreciate if you can get in touch with me directly in order for me to try and rectify this experience to your satisfaction. Thank you, More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 19, 2015

It wasn't the most pleasant stay. Room was under par for cleanliness. Pubic hairs & long hairs on the bathroom sink before we even used the bathroom. There was a nice spider nest set up in the corner of the bathroom corner....gross!! No balcony and hallways smelled like someone took a dump in the corner! Won't visit here again anytime... More 

Was this review helpful? Yes 1
CoreyJessup, Manager at Sandman Hotel Penticton, responded to this review

Dear Guest I am most concerned to read about your disappointing experience during your visit and I would very much appreciate to further discuss with you the details of your feedback. I would be very grateful if you would please reach out to me directly to rectify our faults. Please rest assured we are taking this matter extremely seriously as... More 

Vancouver, Canada
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed July 13, 2015

We were looking for a room in Penticton for a night and pretty much every hotel in town including bed & breakfasts were booked solid. Later we found out it was due to a big cycling event happening the same weekend we were there and thus accommodation was at a premium. Through a travel agent we were somehow about to... More 

Was this review helpful? Yes 1
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest Thank you for your kind words towards the staff in the property. We are glad you enjoyed your stay and look forward to welcoming you back in the near future. Regards, More 

Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 11, 2015

Visited Penticton and needed a last minute place to stay. This hotel was nothing special but definitely nothing bad either. The location is great, the facilities are of average age, but it did have somewhat of an aged smell to it. I would definitely go back as the price was great and the service was excellent! Recommended.

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for your comments, we are glad you enjoyed your stay and look forward to welcoming you back in the near future. Regards, More 

Vancouver, Canada
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed July 1, 2015

We stayed recently for 2 nights when taking a break from a long road trip. The staff were extremely professional and friendly. They offered us directions to local services and made us feel welcomed. We enjoyed the pool and the Denny's breakfast was convenient. At one point, we thought that our cat escaped the room and all of the staff... More 

Was this review helpful? Yes
CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for your kind words, we are happy you enjoyed your stay and are glad we were able to help in finding your cat. I have shared your comments with all the team in the hotel, we look forward to welcoming you back in the future so you may enjoy our property and city. Sincerely, More 

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