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All 43 Penticton hotels

Sandman Hotel Penticton

3.0 of 5 Hotel   |   939 Burnaby Avenue West, Penticton, British Columbia V2A 1G7, Canada
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Sandman Hotel Penticton
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Ranked #22 of 43 Hotels in Penticton
A recent review
3 of 5 stars reviewed 3 days ago
Piet H Cape Town Central, South Africa
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133 reviews from our community

Traveler rating
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    31
    23
    19
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23
47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed yesterday NEW

The staff seemed pleasant at check in but once they swiped our credit card the charm turned off. The hallways were narrow and smelled old. The room was stuffy, small and needed some major upgrades (not worth the value). Our bathroom had long black hairs on the floor and the sticky TV remote was taped together, dead bugs in the... More

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Cape Town Central, South Africa
Top Contributor
54 reviews 54 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is easily accessible in Penticton and certainly have very friendly staff that readily assisted with all our queries. Our room were comfortable but not really spacious. The hotel is probably moving closer to its next time for an upgrade, as you get the idea that the interior is heavily used. Our TV remote for instance was not working... More

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CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for taking the time to send us a review. I am very pleased to know that you enjoyed certain aspects of our property and we will take your comments into consideration. We look forward to welcoming you back in the near future. Kind Regards More

Vernon, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Our Vernon Bantam Rep team recently stayed at the Sandman Hotel in Penticton and we had a great time. The staff at the hotel was very friendly and they all went out of their way to make sure everyone was enjoying themselves and making sure all our needs were met. The hotel not only provided the team with a gear... More

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CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent experience with us and hope to welcome you back, soon. Kind Regards More

1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

Don't leave anything in your room a couple of the girls will take all your things my expensive earrings were stolen out of my room and management blamed the victim when there was proof no one else entered the room your word against there's

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CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Dear Guest, I am very sorry for this disappointing experience. This is certainly not the Sandman Hotel Group's standard. I would highly appreciate if you can get in touch with me directly again in order for us to try and discuss the matter further. More

Calgary, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our Bantam AA team recently stayed at the Sandman Hotel in Penticton for 4 days for a tournament. This was an excellent experience for group of players, coaches, parents and our bus driver. The front desk staff were ready for us and check in was fast and efficient, the catering manager, Rhonda was amazing, we had team meals on site... More

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CoreyJessup, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your comments, we are glad you enjoyed your stay and look forward to welcoming you back in the near future. We are dedicated to making hockey teams such as yours feel at home while traveling for tournaments. More

Vancouver, Canada
Top Contributor
99 reviews 99 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff here are warm, friendly and extremely helpful. They went out of their way for us. A Denny's restaurant is located adjacent to the hotel, as well as a Bar One inside the hotel proper. Value for money here; very clean. WiFi was not the best. The hotel is located not very far from the downtown core, Okanagan Lake and... More

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GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. Glad to hear you found good value for money in a clean Hotel with friendly staff. Our Wi-Fi is being upgraded as I write this. We look forward to showcasing that to you next time you are travelling through. See you again soon! Kind regards More

Fort Saskatchewan, Alberta, Canada
Top Contributor
62 reviews 62 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 7, 2014

A little outdated Decor in the room with 1970s bathroom tiles, but the room was clean, linens were fresh and poolside room was wonderful. The Hot tub was a nightly treat but the pool was lacking a deep end. Loved the service and friendly staff. Would recommend this location to any traveler!

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GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. I am pleased to hear you found the room clean and linen fresh. Our poolside rooms are certainly a favourite and our friendly staff is always available to ensure your stay is a memorable one. We look forward to seeing you again! More

Fruitvale
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 6, 2014

The hotel is average. Rooms are dated and not the nicest of bathrooms. Front desk service was great and the initial reservation made for 10+ rooms was handled great. We were traveling for hockey and the hotels that accept teams have to have some patience. The hotel had an amazing security man who treated the boys with respect and allowed... More

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GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. We are pleased to hear enjoyed the Front Desk Service and Team friendly environment. We enjoy hosting all sports teams and is something we take pride in doing. We look forward to seeing you again! Kind regards More

Tokyo, Japan
2 reviews
5 of 5 stars Reviewed September 30, 2014

Every tiny detail was one step ahead of our expectations. Extra coffee- check! In house bottled water- check! Reliable wifi/internet- check! Gym, laundry, indoor swimming pool, clean room, good A/C, and even bed and bedding- all exceeded expectations. Reception staff was far above and beyond the call of duty...for example while waiting for my 5:30 AM pickup/check out the front... More

Was this review helpful? Yes
GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. It sounds like we hit the mark, great comments. We look forward to seeing you again! Kind regards More

England
Top Contributor
69 reviews 69 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 29, 2014

We stayed here in room 114. The room was nice enough, but there was a lot of early morning noise from outside. We found the reception staff on duty to be rude and not very helpful. There is an indoor swimming pool and Jacuzzi. It took us about 10 minutes to find the button to start the Jacuzzi !! (They... More

Was this review helpful? Yes
GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. I am sorry to hear we fell short in your stay. Certainly not the experience we would want you to have. We pride ourselves on great customer service. We are also in the process of upgrading our internet provider. Please contact me the next time you are travelling to Penticton and I will personally ensure... More

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Additional Information about Sandman Hotel Penticton

Address: 939 Burnaby Avenue West, Penticton, British Columbia V2A 1G7, Canada
Location: Canada > British Columbia > Okanagan Valley > Penticton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sandman Hotel Penticton 3*
Number of rooms: 141
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Also Known As:
Penticton Sandman Hotel
Sandman Inn Penticton

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