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All 44 Penticton hotels

Sandman Hotel Penticton

2.0 of 5 Hotel   |   939 Burnaby Avenue West, Penticton, British Columbia V2A 1G7, Canada
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Sandman Hotel Penticton
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47%
Ranked #21 of 44 hotels in Penticton
A recent review
3 of 5 stars reviewed 1 week ago
Kirsten858 Nelson, Canada
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102 people have reviewed this hotel

Traveler rating
    22
    25
    22
    16
    17
See reviews for
18
33
10
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Nelson, Canada
1 review
3 of 5 stars Reviewed 1 week ago NEW

Me and my friends went to this hotel for a concert this past thursday and right when you walk in the door it is a very nice hotel. The rooms were as well very nice bed it was a very loud sleep due to the pool and hottub right outside our door and the hotel based around the pool. I... More

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Vernon, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2014

I really wanted to share my positive experience at the Penticton Sandman. We stayed at the Sandman during a visit to attend a concert on January 19th. The hotel was clean and everything was in order but the thing that stood out for me was the excellent customer service provided. I called the night before arriving and confirmed details with... More

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Kelowna, British Columbia, Canada
Contributor
14 reviews 14 reviews
5 of 5 stars Reviewed January 11, 2014

Just recently stayed at the Sandman for The Band Perry concert. The staff was very friendly and helpful, especially Justin at the front desk! The room was clean, had a nice view of the pool and if you are looking to sleep in the black out curtains are great! Not to mention the price was very reasonable.

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GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. Great comments, we are pleased you enjoyed the friendly staff and your overall experience. I will certainly pass on your comments to Justin and the entire team. Thank you for choosing us and we look forward to seeing you again soon! More

chilliwack
Senior Contributor
28 reviews 28 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 5, 2013

We stayed as a group and were very impressed with the overall experiance. The front desk staff to the maid service was to notch. The pool and spa was a lot of fun to be around.I will be back to this hotel again.Gramme the group booking agent handled everything with ease and gave us a great time to remember.

Was this review helpful? Yes 1
GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. We are pleased we hit the mark and your group had a great time. We appreciate your feedback and look forward to seeing you all again soon. More

Edmonton, Alberta
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 12, 2013 via mobile

Hotel is clean, with great amenities: Dennie's, pub, and gym. Staff were friendly, lobby was nice. Elevator is located at the very back which is weird, also rooms were very small, tv remote didn't work and if your sitting on the toilet you can't open or shut the bathroom door.

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GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. I am pleased to hear your enjoyed the friendly staff, clean hotel and onsite amenities. We do offer a wide range of room types with varying sizes to suit all our valued guests requirements. Once again thank you for your feedback and we look forward to seeing you again soon. Kind regards More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 8, 2013

It's my 2nd time here but the hotel is my 3rd choice. I prefer the Ramada or the Best Western in that order. However, sometimes availability and price point land you at your least favourite. That said, it's not a dump, it's clean and the staff if you can get hold of them are courteous. If you're in Penticton for... More

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GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. I am pleased you found the Hotel clean and the staff courteous. I am sorry to hear we fell short in other areas of your stay. We value your feedback and you taking the time to make us aware of our shortfalls. I will address your comments with our Management team and we hope to... More

Penticton
1 review
4 of 5 stars Reviewed October 4, 2013

Pleasant welcome at reception but after no response from front desk for an hour.I finally phoned the outside number and a very courteous man attended to my needs.I believe there was a technical hitch.I could have used a handicapped bar for shower and help with bags but I did not ask for that and I looked fine!

Review collected in partnership with Easytobook.com

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GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. I am pleased to hear your enjoyed the service, we had a temporary technical interruption to our phone lines that day. We value your feedback and look forward to seeing you again. Kind regards More

Penticton
1 review
3 of 5 stars Reviewed October 1, 2013

Pretty nice room, although a little small. Pool was open, hot tub too. Walls were really thin so lots of noise. Other than that it was reasonable price and nice and clean. Will stay again if I'm coming through.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. I am pleased to hear you enjoyed the clean room and friendly staff. We pride ourselves on value for money. We look forward to seeing you again. More

Creston, British Columbia, Canada
2 reviews
3 of 5 stars Reviewed September 12, 2013

This review is to replace one I wrote after an unfortunate and smelly upstairs-bathroom-flooding event, which the general manager assured me was water from a bathtub, that happened on our first stay. He later phoned me to make things right (originally the clerk offered a small discount on a smoking room, which was the only room left in the entire... More

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GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. I am pleased we had the opportunity to invite you back and you enjoyed your stay. We certainly value your feedback and appreciate your comments. We look forward to seeing you again soon. Kind regards More

New Westminster, Canada
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed September 8, 2013

Rooms run down - yucky douvet, countertops chipping etc Service: -In 2 nights room was never once cleaned/towels replaced/beds made etc (despite being put on floor as instructed) - made sure the do not disturb sign was not up. -Room service plates were left out by someone on the floor and no one came to collect them the whole time... More

Was this review helpful? Yes
GraemeJenkins, General Manager at Sandman Hotel Penticton, responded to this review

Thank you for your review. I am sorry to hear of your disappointing and unacceptable experiences during your recent stay. Housekeeping ensures all rooms are cleaned daily and the room service items are removed from the hallways as soon as they are placed outside the guest rooms. We follow strict guidelines in regards to daily pool and hot tub cleaning... More

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Additional Information about Sandman Hotel Penticton

Also Known As:
Penticton Sandman Hotel
Sandman Inn Penticton
Address: 939 Burnaby Avenue West, Penticton, British Columbia V2A 1G7, Canada
Location: Canada > British Columbia > Okanagan Valley > Penticton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #21 of 44 hotels in Penticton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sandman Hotel Penticton 2*
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