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BEST WESTERN Inn at Penticton

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3180 Skaha Lake Road, Penticton, British Columbia V2A 6G4, Canada
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BEST WESTERN Inn at Penticton
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BEST WESTERN Inn at Penticton
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299 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Inn at Penticton
See the most recent reviews
Langley, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 30, 2015

Booked as a BW member advising we were bringing along our small dog. Quoted a rate of $110.70/per night. The "hotel" is really an older motel, and my wife expressed her concerns when we arrived. While the grounds are spacious, it is not a new complex. However, the room was very clean with a fridge and micro wave. Lots of... More 

Was this review helpful? Yes
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear MPAnderson, We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know you experienced an enjoyable stay while visiting Penticton. The accommodations and amenities we have to offer are things we take great pride in, and it is gratifying to know they were put to full use... More 

Saskatoon, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2015

My husband and I stayed here for a quick getaway. The front desk staff were amazing. Friendly, helpful and efficient. The room was very nice and the large soaker tub in the bathroom was a very nice surprise. Free breakfast was excellent. The hotel was quiet with a nice little courtyard in the middle that would be great for kids.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear AngSK, We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know that you enjoyed the many amenities we have to offer and that we were able to meet your expectations! Thank you for your business and we look forward to seeing you during your next visit... More 

Port Coquitlam, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

The first time we've stayed at this particular hotel in Penticton. It was very nice, staff was pleasant. We stayed in the two-bedroom suite and it was lovely. The breakfast every morning was very nice. Good variety of items in the buffet. Will definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Christine F, We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know that you enjoyed the many amenities we have to offer and that your accommodations were comfortable! Thank you for your business and we look forward to seeing you during your next visit to Penticton!... More 

British Columbia, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2015

The Best Western on Skaha Lake Road has been our choice for the last few visits to Penticton. It has comfortable rooms with fridge and microwave and large bathrooms, doors on both ends and free breakfast, incluiding eggs and sausage. There is a swimming pool and hot tub, and a large play area for the kids. It is close to... More 

Was this review helpful? Yes 2
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear dvv1943, We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know that you enjoyed the many amenities we have to offer as well as our location. Thank you for your business and we look forward to seeing you during your next visit to Penticton! Kind Regards,... More 

Victoria, Canada
1 review
3 of 5 stars Reviewed March 7, 2015

Lovely room with everything you need for a comfortable rest, the staff are friendly and the indoor pool & hot tub is very nice. The fitness equipment needed some maintenance as 3 out of 4 machines were not functioning well enough to use -I was assured this would be remedied quickly.

Review collected in partnership with Best Western

Was this review helpful? Yes
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Kaethe S, We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know you enjoyed your experience during your time with us. We will surely pass your comments along to our staff at our next meeting, as they will be glad to know they met your expectations.... More 

Alberta
Top Contributor
123 reviews 123 reviews
57 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed March 5, 2015

This might be one of the better places to stay in Pentiction, but for some reason Pentiction doesn't seem to have had much in the way of new construction for hotels in a VERY long time. I would recommend looking for something closer to Kelowna if you want a more comfortable bed, sound proofing and modern room. This is an... More 

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Travelabit, We would first like to thank you for your review with regards to your recent stay with us. Your comments will be shared with our team at our next team meeting to determine how we may further improve guest experience. If you would be so kind as to contact me directly at your earliest convenience so that we... More 

Penticton, Canada
1 review
3 of 5 stars Reviewed February 15, 2015

The clerk at check -out was not very helpful. The room was very clean. We had a comfortable sleep. The continental breakfast was extremely good with sausage and eggs and waffles available as well as cereals, fruit, muffins, pastries, & beverages.

Review collected in partnership with Best Western

Was this review helpful? Yes
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Eddie O, We would first like to thank you for your review with regards to your recent stay with us. We are pleased to hear you enjoyed the variety of options we include in our Complimentary Deluxe Hot Continental Breakfast. Thank you for your input! Kind Regards, Betsy Hogg General Manager Best Western Inn at Penticton 250-493-0311 More 

Ancaster, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 16, 2015

Stayed for 5 nights on business. The only thing housekeeping did was make the bed and replace the towels, not once did they clean the sink, tub, toilet, sweep bathroom or vacuum the floor during my stay. I wanted to extend the stay by 2 nights because business plans changed and they would not honour the nightly rate I had... More 

Was this review helpful? Yes 2
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Frequenttraveller315, We would first like to thank you for your review with regards to your recent stay with us! It concerns me to hear that there were deficiencies in the housekeeping service you experienced during your stay, and for that we apologize. If you would be so kind as to contact me at your earliest convenience so that we... More 

Sidney, BC, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2014

This motel is the only place that we have stayed while visiting our grandchildren and their parents. The place has always been well kept and very presentable. They welcome our grandchildren to enjoy the wonderful indoor pool. The rooms are very good and the beds are excellent. The "go green" rewards plan for those who plan to stay more than... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Duff P, We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know that you enjoyed your accommodations as well as all of the wonderful amenities our facility has to offer. We will be sure to pass your comments with regards to service on to our staff... More 

Princeton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

Very clean, it smelled nice without smelling like cleaners. It was also quiet , with friendly helpful staff. Tim on the front desk was very helpful. The keurig didn't work and was replaced within minutes. I would definitely stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Lorena V, We would first like to thank you for your review with regards to your recent stay with us! We are very pleased to hear your experience was enjoyable and that the concern you did encounter was remedied as quickly as possible. We will be sure to pass your comments along to Tim as he will be happy... More 

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