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BEST WESTERN Inn at Penticton

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3180 Skaha Lake Road, Penticton, British Columbia V2A 6G4, Canada
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BEST WESTERN Inn at Penticton
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BEST WESTERN Inn at Penticton
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307 reviews from our community

Traveler rating
    117
    99
    53
    25
    13
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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  • German first
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    (81)
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creston, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

Nice courtyard - rooms were decent. Didn't like the fact that the power breaker tripped when using the hair dryer and then took 2 calls to front desk to rectify problem. When problem repaired maybe they could check back with tenant and assure everything is okay. Took over 1/2 hour to complete a pretty simple task!!

Review collected in partnership with Best Western

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St. Albert, Alberta
1 review
3 of 5 stars Reviewed 6 days ago NEW

The disgusting rubber bathmat in the tub meant my wife and I didn't shower and won't be returning. This one factor superceded the friendliness and helpfulness of the staff and overall cleanliness of the room.

Review collected in partnership with Best Western

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I booked my stay well in advance for the half marathon in penticton. I wanted something close to skaha beach. It is very expensive for what you get. The room was tiny and the "2 queen rooms" have double beds not queens. The view from our window was a wall across the hall with a huge light on it that... More 

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Paulah44, We would first like to thank you for your review with regards to your recent stay with us. We are disappointed to hear that you experienced an unsatisfactory stay with us and for that we apologize. Our standard 2 queen rooms in fact do have queen beds, but the room that you reserved through the Internet Only rate... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Average hotel, with non-caring staff, terrible service. Room was small, but clean, breakfast was OK. The location is good. No noise and comfortable sleep. Nice view of swimming pool and a small balcony/sitting space with a view of outdoor pool. However, the attitude of the staff do not reflect the best-western philosophy/sprit

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Langley City, British Columbia, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

For the Price. The rooms are very clean and bright/ beds are very comfortable/ Hot Breakfast is very good and most importantly the staff are very knowable of the surrounding area and more than willing to help, Best Western is my choice of place to stay

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Derek W, We would first like to thank you for your review with regards to your recent stay with us as well as your loyalty to the Best Western brand! We are pleased to know that you enjoyed your time with us, and we hope to see you again on your next visit to Penticton! Thank you for your... More 

Smithers, BC
Top Contributor
53 reviews 53 reviews
36 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The check in wasn't anything special but was efficient enough. The room was quite small but very well appointed. They have a very large TV but no HD channels and limited TV channels (No Fox News). The grounds of the hotel was beautiful. If I was staying there longer with family, we would have definitely used the BBQs that we... More 

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BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear PAR1BC, We would first like to thank you for your review with regards to your recent stay with us! We are pleased to know that you enjoyed some of the amenities that our facility has to offer. We hope to have you back for a longer stay in the future so that you are able to utilize those BBQ's!... More 

Calgary, AB, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice place to stay. Would be much better in the summer when the grounds would be more comfortable to sit in due to the temperature. There are lots of grass , trees and a pool. I would gladly stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Bruce Mr M, We would first like to thank you for your review with regards to your recent stay with us. We are pleased to know that the accommodations and amenities provided met your expectations. We look forward to seeing you on your next visit to Penticton! Thank you for your business! Kind Regards, Betsy Hogg General Manager Best... More 

Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Best Western Inn in Penticton. The room had a full kitchen, the location was great, rooms were clean and beds were very comfortable. The hot breakfast was one of the best I've experienced at a Best Western Plus. The staff was courteous. If I had a complaint, it was that there were smoking suites directly... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Dawn B, We would first like to thank you for your review with regards to your recent stay with us. We are pleased to know that the accommodations provided met your expectations. As for your concerns with smoking units, we no longer have smoking rooms at our establishment. What you may have experienced was people smoking outside, which according... More 

Prince George, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our 3 day stay here. Room121 ,has been redone It has two double beds and is spacious with a good redone .bathroom. It is quiet. The breakfast is good with lots of choices. If you need any info about where to eat Kelly at the front desk is veryhelpful. She is pleasant and has lots of knowledge of... More 

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Wilma C, We would first like to thank you for your review with regards to your recent stay with us. We are pleased to know that the accommodations provided met your expectations. We will be sure to pass your praises on to Kelly, as she will be pleased to know she provided quality service. We look forward to seeing... More 

Vancouver, Canada
Top Contributor
55 reviews 55 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great comfortable rooms overlooking a large outdoor green area with pool, tables and lots to do for the kids. Indoor/outdoor pools and hot tub. Breakfast was well done as well and close to the lake. Friendly staff got me the room that I requested but all are ok, like ground level

Was this review helpful? Yes 1
BHogg, General Manager at BEST WESTERN Inn at Penticton, responded to this review

Dear Scotty99, We would first like to thank you for your review with regards to your recent stay with us. We are pleased to know that the accommodations provided met your expectations. We look forward to seeing you on your next visit to Penticton! Thank you for your business! Kind Regards, Betsy Hogg General Manager Best Western Inn at Penticton... More 

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