We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 New Westminster hotels

Inn at the Quay

3.0 of 5 Hotel   |   900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
Hotel amenities
Save Saved
You added Inn at the Quay to your Saves list
Inn at the Quay
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
81%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Miworthian Prince George, Canada
Write a Review

203 people have reviewed this hotel

Traveler rating
    89
    75
    25
    10
    4
See reviews for
30
82
11
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Any
English first
Prince George, Canada
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at this hotel when on business in the lower mainland. I find this to be one of the nicer business stays in BC. Free Wifi, great service, great location, exceptional views of the river and river traffic.

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Thank you Miworthian for posting your review - we thank you for your business and hope you have the opportunity to return to the Inn at the Quay in the near future. Kathy MacKerricher General Manager More

Vernon
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 7, 2014

I never know how many stars to give a property because should I be basing it on how many stars the hotel actually is rated at or how it met my expectations based on how many stars it is rated at? I gave it four stars because it is a very nice hotel. Good customer service, free wifi, amazing view.... More

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear jasond_71, thank you for choosing the Inn at the Quay for your recent travels to New Westminster and for your kind comments. Compared to the rest of Canada this winter we really have been blessed with wonderful weather making the Inn even more special when you can walk along the boardwalk, sit on your guestroom patio in one of... More

Vancouver, Canada
1 review
1 of 5 stars Reviewed March 2, 2014

I called down to the front desk at 8:30 am asking for the wifi code because the one they provided was no longer working - the front desk person sounded annoyed and exasperated that I was asking for a simple request. He was adamant to know what time I will be checking out sighing in between his sentences. Not impressed... More

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Jane R, my sincerest apologies for the inconveniences you experienced. Would you please call me directly to discuss further? My direct line is 604-523-3502. Thank you. Kathy MacKerricher General Manager More

Kamloops, Canada
1 review
5 of 5 stars Reviewed February 21, 2014

My trip was for business I was not wanting to be travelling in the winter on the highways but I had to be at the business meeting regardless, I arrived at the hotel about dinner time after about a 6-7 hour drive and there was a line up to check in, it moved decently fast and when it was my... More

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Teresa M, thank you for choosing the Inn at the Quay and for your many kind comments. We all look forward to welcoming you back in the near future. Kathy MacKerricher General Manager More

Senior Contributor
45 reviews 45 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 13, 2014

Flew in from Florida to stay 6 nights to attend CHRIS BIG BASH... a retirement party for a very good friend. (Had to be a good friend to travel nearly 5,500 miles R/T). Chris and her hubby, Dennis became real good friends over the years and they coordinated the event at this place and for arriving guest to stay. I... More

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Bob C, happy to hear that you enjoyed Chris' "big bash" and the Inn's hospitality. Thank you for your posting and we look forward to your next visit. Please send me a quick email to advise me of your return dates and I will ensure all is perfect! Thank you. Kathy MacKerricher General Manager More

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 31, 2014

Had the good pleasure of staying here recently and was truly sorry to have to leave. The location is superb - such a nice way to start my time in N Westminster by enjoying the fresh air on the room's private balcony, overlooking the Fraser River. The room was tastefully appointed, spotlessly clean, and very quiet. Staff went out of... More

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Businesswoman 155019, Thank you for your review and I'm pleased to hear that you enjoyed our unique location, amenities and fabulous associates! Kathy MacKerricher General Manager More

Vancouver, Canada
Top Contributor
112 reviews 112 reviews
44 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed January 17, 2014

Comfortable bed. Clean. High quality coffee and tea choices. Coffee maker (no kettle), fridge, and everything else you expect. Good quality amenities. Most rooms have river view, with higher priced rooms right over the water. Small, adequate gym with a nice view over the river, Jacuzzi, sauna and shower room. Very tempting choice of tasty and healthy snacks available at... More

Was this review helpful? Yes 2
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Whirledgirl, Thank you for choosing the Inn at the Quay for your recent travel to New Westminster and for your kind mention of Rick. We look forward to welcoming you back to the Inn at the Quay and our lovely neighborhood in the near future. Sincerely, Kathy MacKerricher General Manager More

British Columbia, Canada
Top Contributor
180 reviews 180 reviews
33 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed January 12, 2014

New West is being refurbished in this area with a quality park nearby, great restaurants and pubs. The hotel is situated very close to the Skytrain making it a great starting off point for excursions to downtown Vancouver. Unfortunately we didn't have a good stay as there were people partying loudly all night (in hallways, screaming from the balconies, etc)... More

Was this review helpful? Yes 2
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Codiak! thank you for posting your review and many positive comments. I'm sorry that you encountered noise during your stay. By chance did you report it? After 11 pm we have one associate on duty plus a security guard. If there is noise and reported we certainly have a procedure in place to quiet it down immediately. Should you... More

Edmonds, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 4, 2014

We are very fond of the Inn at the Quay in New Westminster, outside of Vancouver. The property is beautiful and the location unique. Staff is friendly and welcoming. The rooms themselves are modern and comfortable. Excellent food in the restaurant. This is truly our favorite place to stay when we go up to Vancouver. We enjoy visiting the Market... More

Was this review helpful? Yes 2
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Brinampls, Thank you for posting your review - I couldn't have said it better myself! Look forward to welcoming you back soon. Sincerely, Kathy MacKerricher General Manager More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2013 via mobile

Rick at checkin was friendly and accommodating. We were upgraded to beautiful room overlooking the river. The room was impeccably clean and the bed ultra comfortable. Our hotel experience was beyond what we expected. Also a positive mention to Andy who was friendly and efficient. We will be back. Thank you Angelina and kara

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Angelina and Kara, thank you for choosing the Inn at the Quay for your accommodation over Christmas and for your kind words and mention of Rick and Andy. We look forward to welcoming you back soon! Kathy MacKerricher General Manager More

Been to Inn at the Quay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inn at the Quay

Address: 900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
Location: Canada > British Columbia > New Westminster
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in New Westminster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn at the Quay 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Tingo, HotelsClick, Otel, HotelTravel.com, Venere and Agoda so you can book your Inn at the Quay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Inn At The Quay Hotel New Westminster
Inn At The Quay Hotel
Hotel At Westminster Quay
At Westminster Quay New

Owners: What's your side of the story?

If you own or manage Inn at the Quay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.