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Inn at the Quay

Certificate of Excellence
900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
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Best prices for: 1 room 1 guest
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Inn at the Quay
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273 reviews from our community

Traveler rating
    107
    106
    39
    12
    9
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36
105
15
78
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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    (273)
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    (59)
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Comox, Canada
Top Contributor
60 reviews 60 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check in was smooth. no issues. but the gave us a room will a queen sized bed and we had booked for a king. on the bed was a really nice touch....3 chocolates..but when hubby read the card it was addressed to someone else. i felt kind of bad, having had eaten 2 of them. so on our way to... More 

Was this review helpful? Yes 1
Mission, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

First time at the Inn at the Quay. My visit exceeded expectations. The lobby is very open and welcoming and the staff were warm and friendly. My room was clean and we had a view of the river and all the action happening on the quay. Rate is decent for the area and it's easy to access the the restaurants... More 

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Rob F, Thank you for your business and great response! Hope to see you back again soon. Kathy MacKerricher General Manager More 

Vernon
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for one night. There was a personalized note in my room welcoming me back which was a nice touch except it was addressed the wrong person and I've never been there before. Room was comfortable and bed was pretty good. However the wall was thin and I could hear the people next door really clearly as they were... More 

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Tree 899, Thank you for choosing the Inn at the Quay for your recent business travels to New Westminster. I do apologize that you did not receive the correct personalized welcome card, however I do hope you enjoyed the edible gift that went along with it. We may have done a room move to accommodate an early check-in and... More 

Vancouver, Canada
Top Contributor
59 reviews 59 reviews
25 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 10, 2015

We stayed here for New Years Eve. I am sure we got a special rate because this was a group function to celebrate a couples birthdays. The price was very reasonable. We had a party in an events room on the second floor. The hotel room was great with all the comforts of home and a fabulous view of the... More 

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Canadian Steve-O, Hope that 2015 is treating you well and thank you for choosing to "ring in the new year" at the Inn at the Quay. I understand your group had a great party and we look forward to welcoming you back in the near future. Kathy MacKerricher General Manager More 

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 31, 2014

4 night stay. Hotel is right on the water close to restaurants, sky train, shopping and downtown New Westminster. Very limited choices for hotels in the area so this was great choice. Very clean and comfortable. Nice little gym and jacuzzi room. Lovely job decorating for Christmas. Would absolutely stay again.

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Timeoff-2011, Thank you for your posting and we look forward to welcoming you back in the near future. Kathy MacKerricher General Manager More 

Senior Contributor
33 reviews 33 reviews
16 hotel reviews
134 helpful votes 134 helpful votes
4 of 5 stars Reviewed December 20, 2014

We will definitely come and stay again, especially this summer. I brought my husband here for his birthday. The rooms very nicely appointed and clean. Loved the fact that the window opened and the Sliding door to private little deck overlooking the water and the lights of the Patella bridge was perfect. I love the ability to allow a flow... More 

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear HellenGail, thank you for your posting and many kind comments. Have a wonderful Christmas season and we look forward to welcoming you back in 2015. Kathy MacKerricher General Manager More 

Duncan, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 9, 2014

My husband spent just one night at this hotel and were truly impressed with the overall quality. The room over looked the waterfront (I believe most of them did). The room was spotless and smelled very fresh when we arrived. We did not take advantage of some of their amenities. The staff was always very courteous and accommodating. We were... More 

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Roberta, thank you for choosing the Inn at the Quay for your recent business travels to New Westminster. Wishing you a happy and safe holiday season and look forward to welcoming you back in 2015. Kathy MacKerricher General Manager More 

Burnaby
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2014

We stayed at the Inn on the Quay on our wedding night. I had informed the booking agent that this would be our wedding night and when we arrived we were not congratulated or greeted with anything special like champagne or a card (this was the case for our honeymoon stay at another hotel). The room was fine with a... More 

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Tonee, Congratulations on your recent marriage! Wishing you a wonderful year ahead in 2015 and enjoy the holiday season. Kathy MacKerricher General Manager More 

Port Moody, Canada
Top Contributor
50 reviews 50 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 2, 2014

we liked this hotel and the location, company Christmas party had booked a block of rooms. Our room overlooked the water, beautiful view. large spacious rooms, friendly staff . Boathouse restaurant is attached and a very short walk to the market at the quay. Lots of trending shoppings in walking distance

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Colleen, thank you for your posting and wishing a happy and safe holiday season! We look forward to welcoming you back in 2015. Kathy MacKerricher General Manager More 

Nanaimo, Canada
Top Contributor
73 reviews 73 reviews
44 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 24, 2014

I really enjoyed my stay at this hotel. The room was a bit small but enough for one person, and had updated furnishings and a super view. The bed was super comfy and the room temperature was easier to control that most hotels that I stay in. Very close to everything you might want in New Westminster and right on... More 

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear brenda054, thank you for your posting and best wishes for a safe and healthy holiday season! Kathy MacKerricher More 

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