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Inn at the Quay

3.0 of 5 900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
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Certificate of Excellence 2014
Inn at the Quay
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Inn at the Quay
Inn at the Quay
Inn at the Quay
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270 reviews from our community

Traveler rating
    106
    106
    37
    12
    9
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36
103
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77
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (58)
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Vancouver, Canada
Top Contributor
58 reviews 58 reviews
25 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for New Years Eve. I am sure we got a special rate because this was a group function to celebrate a couples birthdays. The price was very reasonable. We had a party in an events room on the second floor. The hotel room was great with all the comforts of home and a fabulous view of the... More 

Was this review helpful? Yes 1
Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

4 night stay. Hotel is right on the water close to restaurants, sky train, shopping and downtown New Westminster. Very limited choices for hotels in the area so this was great choice. Very clean and comfortable. Nice little gym and jacuzzi room. Lovely job decorating for Christmas. Would absolutely stay again.

Was this review helpful? Yes 1
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed December 20, 2014

We will definitely come and stay again, especially this summer. I brought my husband here for his birthday. The rooms very nicely appointed and clean. Loved the fact that the window opened and the Sliding door to private little deck overlooking the water and the lights of the Patella bridge was perfect. I love the ability to allow a flow... More 

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear HellenGail, thank you for your posting and many kind comments. Have a wonderful Christmas season and we look forward to welcoming you back in 2015. Kathy MacKerricher General Manager More 

Duncan, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 9, 2014

My husband spent just one night at this hotel and were truly impressed with the overall quality. The room over looked the waterfront (I believe most of them did). The room was spotless and smelled very fresh when we arrived. We did not take advantage of some of their amenities. The staff was always very courteous and accommodating. We were... More 

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Roberta, thank you for choosing the Inn at the Quay for your recent business travels to New Westminster. Wishing you a happy and safe holiday season and look forward to welcoming you back in 2015. Kathy MacKerricher General Manager More 

Burnaby
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

We stayed at the Inn on the Quay on our wedding night. I had informed the booking agent that this would be our wedding night and when we arrived we were not congratulated or greeted with anything special like champagne or a card (this was the case for our honeymoon stay at another hotel). The room was fine with a... More 

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Tonee, Congratulations on your recent marriage! Wishing you a wonderful year ahead in 2015 and enjoy the holiday season. Kathy MacKerricher General Manager More 

Port Moody, Canada
Top Contributor
50 reviews 50 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 2, 2014

we liked this hotel and the location, company Christmas party had booked a block of rooms. Our room overlooked the water, beautiful view. large spacious rooms, friendly staff . Boathouse restaurant is attached and a very short walk to the market at the quay. Lots of trending shoppings in walking distance

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Colleen, thank you for your posting and wishing a happy and safe holiday season! We look forward to welcoming you back in 2015. Kathy MacKerricher General Manager More 

Nanaimo, Canada
Top Contributor
71 reviews 71 reviews
43 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 24, 2014

I really enjoyed my stay at this hotel. The room was a bit small but enough for one person, and had updated furnishings and a super view. The bed was super comfy and the room temperature was easier to control that most hotels that I stay in. Very close to everything you might want in New Westminster and right on... More 

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear brenda054, thank you for your posting and best wishes for a safe and healthy holiday season! Kathy MacKerricher More 

Sooke
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 20, 2014 via mobile

We had a nice stay and the view was great. Rooms are a bit small but fine for a couple. The furniture was pretty beat up though there was signage and a note in the room saying it was being replaced through November and old furniture donated. Wireless signal was good enough to stream Netflix. Pretty good stay though my... More 

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Chris C, Thank you for choosing the Inn at the Quay for your recent travels to New Westminster. By the end of this week the case goods will be replaced in all of our guestrooms. We are proud to report that they were manufactured in CANADA and all the old was donated to Habitat for Humanity. Enjoy the holiday... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 10, 2014

Had a very nice stay in this hotel. Definitely has some good things going for it. First thing I thought was that management cares about this property and is trying to keep an older building modern and luxurious. They have me a really nice room and a nice welcome card. I thought the fees for parking, room service and mini... More 

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Albert L, Thank you for choosing the Inn at the Quay for your recent travels to our area. We appreciate your comments and will bring them to the attention of our housekeeping department. We are also thrilled to mention that all are case goods have been replaced, made in CANADA and the old donated to Habitat for Humanity. We've... More 

Arlington, WA
2 reviews
5 of 5 stars Reviewed November 5, 2014

We go to the Quay once a year with a large group. We love the location, each room has a water view of the river, we enjoy watching the tug boats bring the logs up the river. The rooms are clean and have nice amenities, the soaps and lotions are nice quality. We like that nice walking distance to the... More 

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear dntward, thank you for your repeat patronage and posting on Trip Advisor! We look forward to seeing you again next year and if I can assist in anyway to make your annual trip more memorable do not hesitate to contact me at kmackerricher@innatthequay.com. Happy holidays! Kathy MacKerricher More 

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Additional Information about Inn at the Quay

Address: 900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
Location: Canada > British Columbia > New Westminster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn at the Quay 3*
Number of rooms: 126
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Also Known As:
Inn At The Quay Hotel New Westminster
Hotel At Westminster Quay
At Westminster Quay New

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