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All 3 New Westminster hotels

Inn at the Quay

3.0 of 5 Hotel   |   900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
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81%
Ranked #1 of 3 hotels in New Westminster
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
JamesBay Victoria BC
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  • Reviews (227)
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227 people have reviewed this hotel

Traveler rating
    98
    85
    27
    12
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • German first
  • Any
English first
Victoria BC
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Get an even-numbered room. The odd-numbered ones overlook a pub with outdoor seating. I was kept awake until 2 a.m. The clerk was very helpful, he moved me to a nice quiet even-numbered room for the next night. Great views of the Mighty Fraser River, clean comfy rooms and a long riverside boardwalk. All good!

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Morgan Hill, California
Top Contributor
138 reviews 138 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a little hesitant to stay here due to a few of the previous reviews. Seriously DO NOT BE AFRAID TO STAY HERE!!! This is a wonderful river front Boutique Hotel with relaxing views of the Fraser River. We had a very relaxing stay on our anniversary getaway extended weekend. We checked in on Friday morning and stayed until... More

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear deadgrassdog, Congratulations on your recent anniversary and thank you for sharing your comments regarding your recent stay at the Inn at the Quay and your visit to New Westminster. Will share your kind words with Connie - we do have an amazing team. We look forward to welcoming you back soon. Kathy MacKerricher General Manager More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel for two nights. July 17 & 18th. We have lost a pocket watch that was either left in the room after we checked out or was dropped off the luggage cart in the hallway, elevator or front of the hotel lobby when we were loading our car. Probably doesn't mean anything to anyone but us... More

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Canucks2013, Further to our discussion and my immediate call back to you on Sunday when I received your email, should anyone contact me regarding the pocket watch, I will call you right away. it's unfortunate that you can't recall for sure whether you placed it in your bag or not and as you are aware the room was not... More

Blytheville, Arkansas
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel is in a great location on the river. Rooms are nice and room doors are very heavy, great security feature, Staff was nice but not overly friendly. Beds are Serta mattresses but not very comfortable. Each room has a balcony which is relaxing to sit and watch the boats on the river. Tub floor is very slick during showers... More

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Hughes-101, I'm sorry to hear that you weren't totally satisfied with your recent stay at the Inn at the Quay. If you would like to discuss further, please call me on my direct line 604-523-3502. Thank you. Kathy MacKerricher General Manager More

BC Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We've stayed at the Quay a number of times and choose it as our go to place when visiting Vancouver. We love the river view for all rooms. Rooms are very comfortable and clean, staff helpful and courteous.

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Msmess, thank you for your continued patronage and we look forward to seeing you again soon! Enjoy your summer. Kathy MacKerricher General Manager More

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I first have to be honest l am about 20 years junior to my husband and l take we'll care of my body since my husband is a business person and we attend lots of business meetings and parties, part of being the wife of a successful business family. We travelled Around the World and only reason we came to... More

Was this review helpful? Yes 2
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Kathy P, would you please call me ASAP? My direct line is 604-523-3502. Thank you. Kathy MacKerricher General Manager More

Vancouver
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had the pleasure of staying at the Inn at the Quay last Saturday night. The rooms are lovely - really up-to-date, nicely decorated, comfortable, a very pleasant stay! I was really impressed with the cleanliness and the really modern feeling within the hotel. All the carpets (hallway and in the guest room) were in great shape. The bed was... More

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Kathy M, General Manager at Inn at the Quay, responded to this review

Thank you CindyKVancouver for your posting! We look forward to welcoming you back in the near future. Kathy MacKerricher General Manager More

London, UK
Contributor
17 reviews 17 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I'm please I stayed at the Inn at the Quay. It's a good choice for exploring Vancouver, being located across the railway and a couple of roads from the New Westminster SkyTrain station. Getting there the official way involves climbing up and down the pedestrian bridge about 150m down the road from the hotel. The unofficial (mandatory disclaimer - and... More

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Pinball_Traveller, Thank you for your detailed report - much appreciated! As a side note, if arriving at the hotel on foot you can also go through the River Market which is right next door and has an elevator and an escalator, for those who are not as adventurous as yourself. We look forward to your next visit and enjoy... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 25, 2014

People were so nice at the front desk, The room is very contemporary and so is the hotel. Excellent restaurant and the view is unbeatable. I had a welcome card on my pillow. So thougthful. Loved the whole experience.

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear asacramento, Thank you for your posting and we look forward to welcoming you back soon! Kathy MacKerricher General Manager More

Surrey, Canada
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 16, 2014

The staff are exceptional....BoatHouse food is awesome....We go here 2 or 3 time s a year as an in town holiday...a little R&R. All the time I have stayed here I have never had a problem. The staff are out of this world. I have another stay in the middle of July so that I have take in the huge... More

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Thank you Dwayne A! We look forward to your July arrival. Kathy MacKerricher General Manager More

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Additional Information about Inn at the Quay

Address: 900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
Location: Canada > British Columbia > New Westminster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn at the Quay 3*
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Also Known As:
Inn At The Quay Hotel New Westminster
Hotel At Westminster Quay
At Westminster Quay New

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
126

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