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All 3 New Westminster hotels »

Inn at the Quay

3.0 of 5
900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
Hotel amenities
Inn at the Quay
4.0 of 5 stars 94 Reviews
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94 reviews from our community

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Date Rating
1 review
4 of 5 stars Reviewed May 31, 2012 NEW via mobile

I loved staying there they had very nice rooms but there was a lot of noise because of the train tracks right beside it.

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Edmonton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2012 NEW

The rooms are clean with modern decor. Great seafood restaurant connected to the hotel as well. It sits on a boardwalk along the water which was charming & beautiful. There is a great street for shopping one or two blocks away. There is a lot of commercial traffic on the street adjacent to the hotel though - so that kind... More

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El Centro, California
1 review
5 of 5 stars Reviewed May 30, 2012 NEW

The Inn is right on the Fraser River, room was ready and welcoming with a very personal touch. Staff was very helpful as we were from the US and did not know our way around they were very detailed for us. Although the hotel is near the sky train you would never know it... Not a sound did we hear...... More

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Vancouver
Senior Contributor
33 reviews 33 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 25, 2012

The room wasn't the cleanest when we got up there, tables weren't wiped down or anything. But it is super cute and had everything you could need. The value wasn't half bad, there is a pub right downstairs that serves great food. I live local and i stayed there after a work party and it was great. I would stay... More

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Victoria, B.C.
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 18, 2012

Beautiful location on the Fraser. Clean, comfortable rooms catering to all your needs. Adjoining restaurant had a good seafood menu. The only downside to staying at The Quay is if you come by skytrain and have to walk up and down all those stairs (carrying luggage!) before reaching the boardwalk and the hotel. No problem if you come by car... More

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Kathy MacKerricher, General Manager at Inn at the Quay, responded to this review
May 25, 2012

Dear Valda47, thank you for your response and happy to hear that you are repeat guest. Do you know about our rewards program? If not please check it out on our website. We look forward to your next visit and enjoy the upcoming summer months and sunshine. More

Calgary, Canada
Senior Contributor
40 reviews 40 reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

Once again this was a hotel I approached with some trepidation. I know New West very well and being this close to Skytrain and the railway was cause for concern. Once again, booked by the Sweetie who can sleep through an air raid on a mattress of rocks, Me -the princess of the pair was concerned about getting my sleep.... More

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Kathy MacKerricher, General Manager at Inn at the Quay, responded to this review
May 25, 2012

Dear Yolotraveller aka the "Princess", Fabulous review - thank you! Please come back soon. More

Victoria
Senior Contributor
35 reviews 35 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 10, 2012

I have stayed in literally hundreds of hotels in over 50 countries, so I do know hotels. When I rate a hotel, I always look for the bad and the good. Here I found lots of good and no bad. I do not understand the complaints people have made about The Inn at The Quay concerning noise from the harbour,... More

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Kathy MacKerricher, General Manager at Inn at the Quay, responded to this review
May 25, 2012

Dear Daninvictoria, Thank you for your great review - "an excellent choice of a hotel", especially from such a well travelled guest! I will share your comments with our fabulous team of associates which many have been with the Inn at the Quay for 10 + years. Enjoy your future travels and hope to see you again soon! More

Victoria, BC
Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 7, 2012

I came from downtown Vancouver and took the SkyTrain to New Wesminster. Getting down from the platform there were 2 flights of stairs, and then no taxis or buses to get to the hotel. I walked to the train overpass, up another flight of stairs, across the tracks and then down another flight of stairs. Then about a block walk... More

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Kathy MacKerricher, General Manager at Inn at the Quay, responded to this review
May 25, 2012

Dear Victoria_BCTravelbug, I'm sorry that you encountered a bit of a challenge accessing the Inn at the Quay from the Skytrain station. There is another route which is a bit longer (approximately 10 minutes) but not so much up and down. Perhaps give us a call prior to your next arrival and we can provide those directions or organize a... More

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 29, 2012 via mobile

My husband and I stayed here for 10 days while he recovered from back surgery. The fromt desk staff and housekeeping staff are very helpful and professional. Our housekeeper, May kept our room in tip top shape, even when my husband couldn't get out of bed directly after the surgery. The beds and pillows are comfy and the in-room Starbucks... More

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Kathy MacKerricher, General Manager at Inn at the Quay, responded to this review
May 25, 2012

Dear drcalberta, Thank you for your response and happy to hear that your enjoyed your extended stay with us. I will share with May your kind comments and we look forward to your return visit, perhaps for another ocassion other than recovering from back surgery. Wishing your husband a full and speedy recovery! More

Victoria, bc
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 22, 2012
1
person found this review helpful

I'm really surprised that no one so far has mentioned how difficult it is to drive in and out of this hotel with your car. I found it to be very difficult as a non-resident of Vancouver (and no, I'm not a country bumpkin!). Took me three tries to get in - you can see it from the road but... More

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Kathy MacKerricher, General Manager at Inn at the Quay, responded to this review
April 23, 2012

Dear Nomadic007, thank you for your comments and you are correct, it can be tricky to arrive at the Inn at the Quay. You can see it, but it's how you access it. There are two ways in, one over the railroad tracks off Begbie and Columbia Streets, the other is over the 3rd Street Overpass off Stewardson Way. I'm... More

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Additional Information about Inn at the Quay

  • Hotel At Westminster Quay
  • At Westminster Quay New
Address: 900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
Price Range: PLN: $$

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