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All 3 New Westminster hotels

Inn at the Quay

3.0 of 5 Hotel   |   900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
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78%
Ranked #2 of 3 Hotels in New Westminster
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
tourismrocks Vancouver, Canada
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246 reviews from our community

Traveler rating
    99
    93
    34
    12
    8
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36
96
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69
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • German first
  • Any
English first
Vancouver, Canada
Top Contributor
77 reviews 77 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Although our room did not quite look like the photos on the website (good lighting lol) - the room was comfortable and clean, had a great view, close to the skytrain station as well as walking distance to restaurants, shops, the park and now The Anvil Centre. What stood out to me was the staff - friendly, helpful - even... More

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Manila, Philippines
Top Contributor
366 reviews 366 reviews
66 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed 1 week ago

A 30 minute taxi ride to Westminster brought us to this unique looking hotel. It looks like a cruise ship with balconies outside most rooms. Every room has a view of Fraser River. At the desk, check in was quick. The lady told us where we could have breakfast, where the Safeway is and other useful information. Our room was... More

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Congratulations Coellum on being a Trip Advisor Top Contributor! Thank you for your kind words and happy to hear you enjoyed your experience with us and our beautiful city of Vancouver. We look forward to welcoming you back when travelling in our part of Canada again. Kathy MacKerricher General Manager More

Calgary, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place for the money. Our room overlooked the river and it was quite nice. Room was a little older but clean. Easy access to rest of Vancouver area. We would stay here again. The only thing is that parking is extra $13 and not the safest place to park.

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Battuta 12, Thank you for choosing the Inn at the Quay for your recent travels to the Greater Vancouver area. We look forward to welcoming you back in the near future. Kathy MacKerricher General Manager More

Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Very nice location/views with nice/friendly staff however it appeared the room had been thrown together prior to checking in. In addition, the A/C had a deflector that directed the cold air down and the room did not cool properly so it made it difficult to sleep. The Jacuzzi tub appeared to be missing some fittings. They offer a romantic package... More

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Rod B, Thank you for choosing the Inn at the Quay for your recent travels to New Westminster. I'm sorry that you weren't 100% pleased as a location for a romantic getaway, however pleased that your found amenities close by and of course the Skytrain (above ground public transportation) takes you to the center of Vancouver in 30 minutes.... More

Gansbaai, South Africa
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although slightly difficult to find (google maps - there is NO such thing as a Carnavon Street!), it is well worth the turmoil to get there. Beautiful views, great rooms, nice bathrooms, and nice customer service. Also, free wine tasting?? What a super bonus. Will definitely visit again when we are back in BC.

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Michelle W, thank you for your kind words and we look forward to welcoming you back to the Inn at the Quay and CANADA! Kathy MacKerricher General Manager More

Vancouver Island, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Inn at the Quay is actually in a pretty good location. The Sky Train is 2 blocks away and you can get to all the main venues for sports or concerts in Vancouver that way. There are river boat trips at your doorstep and a river side boardwalk with a couple shops and restaurants, pub and beer/wine store. Pretty... More

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Softshoe11, Thank you for your posting and hope that you have an opportunity to return in the near future. Kathy MacKerricher General Manager More

Bellevue, Washington
Top Contributor
131 reviews 131 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The good The hotel is cute right along the river. There are places to eat nearby at various price ranges. The room we had was a bit small but made up for it by its decor, comfortable double beds, balcony, and view of the bridge. There is a train station across the street which you can easily take to all... More

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Familytrip36, Thank you for choosing the Inn at the Quay for your recent travels to New Westminster and for your review. Some great tips for people exploring our City! Sincerely, Kathy MacKerricher General Manager More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The staff are more concerned with the wedding side of the business and couldn't care less about guests staying over. When I asked reception to turn down the music they told me get a number cause I wasn't the first to bring the noise to their attention. The music is shaking my room! Don't come here if you appreciate sleep!

Was this review helpful? Yes 2
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Heather 543543 ab, my sincerest apologies for the noise you encountered during your stay - I am assuming it was the weekend of August 23rd? It was a particularly loud group and had a live band which is very rare. Please if you would call me on my direct line 604-523-3502 to discuss further. Thank you. Kathy MacKerricher General... More

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

They host weddings that shake the entire hotel. Anyone not staying here for a wedding is a second class guest, they won't do anything about the noise. They aren't even good enough to keep the lower levels blocked for those attending the wedding. I won't return or recommend Inn on the Quay.

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

I am sorry to read that you did not enjoy your stay with us and apologize for the inconveniences caused. Please contact me directly 604-523-3502 to discuss further. Thank you. Kathy MacKerricher General Manager More

waterloogrrl
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

LOVED this hotel - I have no idea what the others are complaining about, but we stayed here for 4 nights and every night it was a pleasure to come "home" to. From the welcome note and bag of popcorn when we arrived, to the gorgeous room and view of the Fraser River - this hotel exceeded our expectations! We... More

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear waterloogrrl, Thank you for you kind comments and posting. As for the parking tax - sorry that's our BC government and the same rate thru out the province. We look forward to welcoming you back to the Inn at the Quay and if I may be of personal assistance please do not hesitate to contact me at kmackerricher@innatthequay.com. Sincerely,... More

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Additional Information about Inn at the Quay

Address: 900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
Location: Canada > British Columbia > New Westminster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn at the Quay 3*
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Also Known As:
Inn At The Quay Hotel New Westminster
Hotel At Westminster Quay
At Westminster Quay New

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