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Inn at the Quay

900 Quayside Drive, New Westminster, British Columbia V3M6G1, Canada
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Best prices for: 1 room 1 guest
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Inn at the Quay
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Inn at the Quay
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Inn at the Quay
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282 reviews from our community

Traveler rating
    112
    107
    42
    12
    9
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39
106
15
83
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (282)
  • Mar-May only
    (68)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (39)
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Edmonton, Alberta
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I would highly recommend this hotel. Excellent service, room was great. Wonderful view. Boardwalk outside the door for those easy walks along the river. Close to some great restaurants also. Close to the sky train so easy access to transportation.

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Campbell River, Canada
Contributor
18 reviews 18 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a hotel close to the train station and right in the water. The upper floors can be noisy because there's a railroad line right beside the hotel and they shuttle cars at night. I was on the 3rd floor facing the water and heard nothing but an associate was on 8 and he was up all night. The... More 

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Mission, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Inn at the Quay and enjoyed my stay. The room was exceptionally clean. The staff at both the hotel and restaurant were very helpful and made my stay excellent. Our view from the room was absolutely breathtaking, I wish I had more time to soak in the view. There is a market with food places... More 

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BC
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staff was very friendly upon arrival, our room was on the 3rd floor and was close to the noise at the Paddle Wheeler pub across the way. We weren't sure if it was karaoke night or a live band but it was pretty loud! The room was clean and the beds were comfortable, free parking for guests which was nice... More 

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear mlotway, Thank you for posting your response and for choosing the Inn at the Quay for your recent travels to New Westminster. We look forward to welcoming you back again soon! Kathy MacKerricher General Manager More 

Vancouver, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We came for a little stay action...and becomes enamoured with the little community. I suggest get a corner king suite as they are on the end looking over the river.if you like morning sun, take the rooms with a 25 on them Hotel staff were very friendly. Room has a minibar with reasonable prices The Boat House rest is attached... More 

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear LALK188, Thank you for your very kind comments and we look forward to welcoming you back for your next romantic getaway! Kathy MacKerricher General Manager More 

Kitchener, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 16, 2015 via mobile

Room is decent. Paper thin walls, and adjoining doors make it seem as if the other room is sitting in yours. Not sure what the heck was going on out on the water (I assume) last night but from 2am-3am something was getting loaded up, it was a constant sound of something being dropped into a metal container. Sounded like... More 

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Sean D, I'm sorry that we did not exceed your expectations. Please feel free to call me on my direct line 604-523-3502 to discuss further. Sincerely, Kathy MacKerricher General Manager More 

Delray Beach
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

We had reserved rooms. One was to have had 2 dble beds. When we brought it to their attention, they corrected the error immediately and with no negativity. Each room has a view of the "working" river. We loved the location and the restaurant the BoatHouse for dinner and breakfast. Loved walking along the river and the beautiful gardens. Great... More 

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Sallie C, Thank you for your posting and we hope that you will have the opportunity to return to the Inn at the Quay in the near future! Kathy MacKerricher General Manager More 

Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 5, 2015

Just returned from a four day stay at this hotel. We were here for a soccer showcase in Surrey and this was convenient. The location was ideal for us. Easy to get in and around the area but it is a bit of a hike to downtown Vancouver. The check in was smooth. The rooms are small and if you... More 

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Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Remo, thank you for choosing the Inn at the Quay for your travels to the Vancouver area. I hope your soccer showcase was a success and you will consider us again when travelling to our area. Sincerely, Kathy MacKerricher General Manager More 

Comox, Canada
Top Contributor
60 reviews 60 reviews
18 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed March 25, 2015

Check in was smooth. no issues. but the gave us a room will a queen sized bed and we had booked for a king. on the bed was a really nice touch....3 chocolates..but when hubby read the card it was addressed to someone else. i felt kind of bad, having had eaten 2 of them. so on our way to... More 

Was this review helpful? Yes 1
Kathy M, General Manager at Inn at the Quay, responded to this review

Dear Juanita, Thank you for posting your response and I'm sorry that there were some concerns regarding your stay. If you have time and to ensure this does not happen again, would you mind giving me a call on our toll free line 1-800-663-2001 or my direct line 1-604-523-3502 to discuss further? Sincerely, Kathy MacKerricher General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 25, 2015

This is not my first stay here, however each time I visit I ask myself why I wait so long to go back. Every stay is a new adventure and although usually for business simply recharges me. It is more like coming home to me, than staying in a hotel. I always get friendly excellent service, the rooms ALL have... More 

Was this review helpful? Yes
Kathy M, General Manager at Inn at the Quay, responded to this review

Thank you moonbase33! We look forward to welcoming you back soon!! Kathy MacKerricher General Manager More 

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