We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Nanaimo hotels

Waterfront Suites and Marina

2.0 of 5 Hotel   |   1000 Stewart Ave, Nanaimo, British Columbia V9S 4C9, Canada
Hotel amenities
Save Saved
You added Waterfront Suites and Marina to your Saves list
Waterfront Suites and Marina
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
29%
Ranked #18 of 19 hotels in Nanaimo
  • Overview
  • Reviews (17)
  • Photos (8)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (3)
  • More
Write a Review

17 people have reviewed this hotel

Traveler rating
    3
    2
    0
    3
    9
See reviews for
6
5
2
4
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
Port Alberni, British Columbia, Canada
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed April 14, 2013

This was the dirtiest and the oldest hotel I have ever seen!!! The clerk processed the payment for the room before we had a chance to see it. We get to the room and it is so outdated it was horrible. The beds were hard as a rock and we found dirt, dust and hairs everywhere. The packets of coffee... More

Was this review helpful? Yes 10
Vancouver, Canada
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 17, 2013

Avoid this place at all costs. It is terrifying, dark, filthy, it smells bad and is in a deserted location. There is no staff on site in the evenings; you are given a key to the entire place and left to fend for yourself. Especially dangerous for women. The hotel from the Shining is luxurious by comparison. Was in Nanaimo... More

Was this review helpful? Yes 11
Maple Ridge
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 29, 2012

Don't be deceived by the name - as best this is a $40 motel. From the moment we arrived, everything was bad - hotel is not always open during the day, room was dirty, oven didn't work, air conditioning didn't work, key didn't work, had bar fridge instead of full size fridge. I truly believe this place is an organized... More

Was this review helpful? Yes 4
St. Albert, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 9, 2012

What a horrible place - and smelly and skanky - booked through Expedia - will never use them again - stayed all of 20 mins - long enough to find out this place sucked - no air conditioning, stained rugs, broken plastic chairs, 2 headed bugs in bathtub - yuck - We left after complaining to expedia and hotel manager... More

Was this review helpful? Yes 6
Sechelt, British Columbia, Canada
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 21, 2011

Lobby was freezing cold. Desk Agent had space heaters set up around her to keep her warm. Our room was freezing cold and the bathroom was a disgusting, dirty, moldy room with an unusable shower. We were told that after 9pm if we needed anything we needed to dial 0 and talk to onsite management. All that happened when we... More

Was this review helpful? Yes 6
Kelowna, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed August 19, 2011

Don't ever stay at this hotel. They rip you off huge.. we were told we were not being charged for a terrible night's stay with no air conditioning, smelly room, old and deteriorating.. I was sickened by this place. Then the charges on my credit card stayed, $140 for a horrifying experience, I asked them to reverse this and they... More

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 30, 2011 via mobile

It was an old building. Scary, the reception area closed at 9 pm. We were the only people in that huge motel and we did not know that until early the next morning. The 2nd day, we were still the only customers there. They are renovating so the building are very smell of paint. Our room was the last room... More

Was this review helpful? Yes 4
Calgary
Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed March 25, 2010

Website states that they under renovations....they haven't started.....this place is in extreme need of repairs. Location is excellect....close to the marina and wall walk....the inside of the units are frightning...dirty...I should have slept in my car...

Was this review helpful? Yes 7
western Canada
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed March 18, 2010

Don't be fooled by the fancy new name, Waterfront Suites and Marina. The place is a mess. We'll go back to the downtown hotels and B & Bs where we were warmly welcomed and thoughtfully cared for. The friendliness that makes Nanaimo special is not in evidence here. The treatment we received was shocking. On arrival, our credit card was... More

Was this review helpful? Yes 7
Alberta Canada
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 30, 2009

For the last two years, I've spent a week with a group of divers in Nanaimo.The Moby Dick is the only place for us. The rooms are very large - lots of place for the gear. We can even put on all the gear and just walk to the boat. The decor is a little dated, but think of it... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Waterfront Suites and Marina, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Waterfront Suites and Marina? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waterfront Suites and Marina

Address: 1000 Stewart Ave, Nanaimo, British Columbia V9S 4C9, Canada
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Waterfront Suites and Marina 2*
Reservation Options:
TripAdvisor is proud to partner with Tingo, Travelocity, Hotels.com and Otel so you can book your Waterfront Suites and Marina reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waterfront Suites And Marina Hotel Nanaimo
Moby Dick Oceanfront Nanaimo

8 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Room/suite (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Nanaimo with
any amenities

Amenities

Free High Speed Internet ( WiFi ) Kitchenette
Hotel Class
Official Description (provided by the hotel)
Only Oceanfront Accommodation in Nanaimo; Watching Sun-Rising on your bed; BBQ facility; All Unit full kitchen; Oceanview Balcony. ... more   less 
Number of rooms
46

Questions & Answers

Questions? Get answers from Waterfront Suites and Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer