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All 9 Nanaimo accommodations

Painted Turtle Guesthouse

121 Bastion Street, Nanaimo, British Columbia V9R 3A2, Canada
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Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed July 24, 2014
auroratoro Darwin, Australia
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113 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We chose the Painted Turtle based on the many fantastic reviews reviews, only a few negative ones, that have been posted on Trip Advisor. Unfortunately, our experience was vastly different from what we expected and we were less than satisfied with the establishment. Firstly, I fully agree with other reviewers that wrote about the incredibly rude front desk staff and... More

Was this review helpful? Yes 2
Darwin, Australia
Top Contributor
63 reviews 63 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 24, 2014

We were treated like untrustworthy prisoners upon arrival (e.g. the front desk clerk repeated all questions that I responded "no" as if I was lying about not smoking). The worst parts have to be that the rooms facing the road have to put up with traffic noise at all hours of the night, especially since there is a bus stop... More

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TurtleTeam121, Manager at Painted Turtle Guesthouse, responded to this review

Hello fellow Australians, I have angst when I hear that a guest had a negative experience at the Painted Turtle Guesthouse, and it appears there were several little items that affected your stay. I am sorry to hear that and I certainly hope your Guesthouse stay did not negatively affect your overall perception of Nanaimo. I personally lived on site... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2014

I can honestly say this is the best hostel I have ever been too! it's cheap, the staff are lovely and it makes Nanaimo shine for me! Nanaimo doesn't seem to have a lot for tourists to the naked eye, but being at this hostel I was shown lovely places to go and soon realised it's a fantastic place! The... More

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Western Australia
Top Contributor
81 reviews 81 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 14, 2014

No complaints. Pleasant experience. Comfy bed and good location. Price was good to. Excellent facilities and friendly staff. Bathrooms were shared but contained toilet and shower so once you entered you had a very private space.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2014

Nice and clean and we have slept on worse beds. Bathrooms/showers are shared but there are plenty of them. We didn't use the common area but I had a look in case of future stays and it looks good. Check-in was quick and painless, and we forgot a pair of headphones in the room and they called us to let... More

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Victoria, Canada
Top Contributor
70 reviews 70 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 13, 2014

Nice little hostel in the downtown core of Nanaimo. All you basic services, good internet and great dining options close by. Staff were friendly and helpful, rooms and common areas are clean. I stayed here while on course at the Western Maritime Institute. A much creeper option then the school dorm and only 15 min away.

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Munich, Germany
2 reviews
3 of 5 stars Reviewed May 7, 2014

I stayed at the hostel for only 2 nights. They have a nice common area and the rooms/washrooms were tidy. The location is central, which is good, and the staff members were helpful, but also it didn't feel like they were trying to make the stay anything special. A simple smile could have changed that. The short time I stayed... More

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Goch, Germany
1 review
5 of 5 stars Reviewed March 11, 2014

The Painted Turtle Guesthouse has a fantastic location in the heart of Nanaimo right downtown! There's no place like the Painted Turtle. Their staff is awesome. Best hostel I've ever stayed in!! 5 Stars deserved!

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Templemore, Ireland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 30, 2013

We had a brilliant stay in the Painted Turtle hostel. The hostel was gorgeous, very clean, very modern and a great location. UNFORTUNATELY, some members of staff did not live up to the hostels great standard, In fact they let it down with a bang! When staying in various hostels its not been our experience to be told "SHUT UP"... More

Was this review helpful? Yes 1
TurtleTeam121, Manager at Painted Turtle Guesthouse, responded to this review

Hello Aoife, Thank you very much for taking the time to review us. We appreciate the feedback and we're happy to hear you enjoyed our facilities. We have a "ssssssh policy" after 10 pm to ensure that all guests can get a quiet night's sleep. We always try to approach our guests with respect and courtesy when enforcing this policy... More

Prince George, Canada
1 review
4 of 5 stars Reviewed November 20, 2013

I had a great stay at the Painted Turtle. I was impressed with the cleanliness of the bathrooms and my room. The staff was great, very helpful. The hostel is within walking distance to the bus terminal and close to a grocery store and many restaurants. I will return to stay again.

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Additional Information about Painted Turtle Guesthouse

Address: 121 Bastion Street, Nanaimo, British Columbia V9R 3A2, Canada
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $
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Pool/beach area (1)
Bathroom (1)
Hotel & grounds (8)
Room/suite (4)
Dining (4)
Business center/function rooms (1)
Other (12)
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Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly )
Official Description (provided by the hotel)
If you are looking for the newest, freshest and funkiest accommodation in Nanaimo, then you've found it - the Painted Turtle Guesthouse.We opened July 2004, in a fully renovated and refurbished 1913 heritage building. Located in the heart of the waterfront/arts district downtown, we are among the trendy cafes & restaurants, pubs & clubs, art galleries, bakeries, street performers and local points of interest.The Guesthouse is extremely well appointed and has received the highest possible standard available as a BC Approved Accommodation. We are also an affiliated Hosteling International Property. All features have been designed with the active traveler in mind, but we have thrown in a few special features. The Great Room, in the heart of the building features a fully self-contained kitchen and spacious dining area, lounge with fireplace, games, books, magazines and computers. We provide free WIFI throughout the property. The bathrooms are all centrally located and private use. All linens and towels are provided free of charge and laundry services are available onsite. Breakfast options and essential store are located in the lobby for your convenience. We have 3 room types catering to every type of traveler. Classic -private room with queen sized bed, private Family rooms with queen sized beds and bunk beds, or dorm style accommodation. Lockers/charging stations are provided in all shared accommodation.Gateway to internationally acclaimed Vancouver Island, Nanaimo is the “Harbour City” and features a fabulous ocean-side location. Easily accessible by ferry from downtown Vancouver, and is a great base camp to venture to other Island destinations. Experience the Island’s natural beauty, attractions, and endless recreational and adventure pursuits! We look forward to meeting you and making you stay in Nanaimo memorable. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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