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Painted Turtle Guesthouse

121 Bastion Street, Nanaimo, British Columbia V9R 3A2, Canada
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Painted Turtle Guesthouse
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119 Reviews from our TripAdvisor Community

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Traveler rating
    68
    34
    11
    3
    3
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5
31
28
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • German first
  • Portuguese first
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    (31)
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    (42)
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    (31)
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    (15)
All months
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's impossible to beat the price of this little guest house located blocks away from the Harbour, and right in the heart of the old downtown district! I've stayed here a number of times before, and some rooms are great, others are a little stuffy, but the staff is always friendly and helpful! All in all it's a great bang... More 

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Zurich, Switzerland
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 31, 2015

One of the worst hostels we've ever been to. Washrooms are very dirty, soap and paper towels weren't replaced for days altough the staff "cleaned" daily. Kitchen was also a bit messy and the "clean up after yourself"-system isn't really working. The walls are so thin that you hear your neighbour snoring at night as if you would stay in... More 

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Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2015 via mobile

The painted turtle has all the qualities of a good hostel. With a delightful clean/cozy kitchen and hanging space, free wifi, laundry, and a clean shower it was a great stop as my boyfriend and I made our way down Vancouver Island on our bicycle tour. The area it's located is very cute too. With lots of food within walking... More 

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Kamloops, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 25, 2015

The hostel itself was great. It was right downtown, offered fun things to do every night (we went tango dancing for free), and the kitchen, living room, and dorm room all were well furnished with very comfy beds (looked nicer than my own house!). The guests at the hostel, however, made me very uncomfortable being a young female traveler. The... More 

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TurtleTeam121, Manager at Painted Turtle Guesthouse, responded to this review

Thank you so much for taking the time to review our Property. I'am delighted that you like our Guesthouse, it is unfortunate however, that you had an uncomfortable experience. It is always a challenge to decide if a guest is the right fit for our accommodation type. Winter months can prove to be extra challenging. We are sorry that you... More 

Northwest Territories, Canada
1 review
5 of 5 stars Reviewed November 27, 2014

I stayed here on a trip with 22 students and we loved it! The front desk was very helpful, the rooms were clean and the location was excellent! We like it so much we are staying here on another school trip and have extended our stay by an extra night so we can enjoy the Painted Turtle and the little... More 

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Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 16, 2014

Arrived at the front desk and was warmly greeted. Once checked in, we were given a tour of the hostel. Most hostels don't do this. We had a private room which was comfortable and clean. Plenty of washrooms and all were clean. Common areas looked more like the living room of an apartment. Small number of rooms so not loads... More 

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TurtleTeam121, Manager at Painted Turtle Guesthouse, responded to this review

Dear Nichola W, Thank you so much for your kind and honest opinion. We strive to set ourselves apart from other hostels, hence the name "Guesthouse". All rooms have new 5 star bedding, comfortable mattresses and towels are provided. Dorm rooms are kept small, to 4 people max. Unlike most hostels, the bathrooms are all private use. I am delighted... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 8, 2014

We chose the Painted Turtle based on the many fantastic reviews reviews, only a few negative ones, that have been posted on Trip Advisor. Unfortunately, our experience was vastly different from what we expected and we were less than satisfied with the establishment. Firstly, I fully agree with other reviewers that wrote about the incredibly rude front desk staff and... More 

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TurtleTeam121, General Manager at Painted Turtle Guesthouse, responded to this review

Dear Disappointed D, Thank you for taking the time to offer feedback on your stay. I apologize that your experience was anything less than satisfying. When I read your review I was very disappointed to hear of the poor treatment you received at our reception. Our goal is to not only meet the needs of each and every guest we... More 

Darwin, Australia
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 24, 2014

We were treated like untrustworthy prisoners upon arrival (e.g. the front desk clerk repeated all questions that I responded "no" as if I was lying about not smoking). The worst parts have to be that the rooms facing the road have to put up with traffic noise at all hours of the night, especially since there is a bus stop... More 

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TurtleTeam121, Manager at Painted Turtle Guesthouse, responded to this review

Hello fellow Australians, I have angst when I hear that a guest had a negative experience at the Painted Turtle Guesthouse, and it appears there were several little items that affected your stay. I am sorry to hear that and I certainly hope your Guesthouse stay did not negatively affect your overall perception of Nanaimo. I personally lived on site... More 

Toronto
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 10, 2014

I can honestly say this is the best hostel I have ever been too! it's cheap, the staff are lovely and it makes Nanaimo shine for me! Nanaimo doesn't seem to have a lot for tourists to the naked eye, but being at this hostel I was shown lovely places to go and soon realised it's a fantastic place! The... More 

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Western Australia
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 14, 2014

No complaints. Pleasant experience. Comfy bed and good location. Price was good to. Excellent facilities and friendly staff. Bathrooms were shared but contained toilet and shower so once you entered you had a very private space.

Was this review helpful? Yes
TurtleTeam121, General Manager at Painted Turtle Guesthouse, responded to this review

Dear KJU, Thank you for taking the time to share your experience at the Painted Turtle Guesthouse with your fellow Trip Advisor reviewers. It is our goal to not only met our guests expectation but to exceed them. We are thrilled to hear how much you enjoyed our facilities and location in beautiful downtown Nanaimo. Thank you again for your... More 

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