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All 9 Nanaimo accommodations

Painted Turtle Guesthouse

121 Bastion Street, Nanaimo, British Columbia V9R 3A2, Canada
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Painted Turtle Guesthouse
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
GoLe76 Northwest Territories, Canada
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114 reviews from our community

Traveler rating
    68
    31
    10
    2
    3
See reviews for
5
28
28
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northwest Territories, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here on a trip with 22 students and we loved it! The front desk was very helpful, the rooms were clean and the location was excellent! We like it so much we are staying here on another school trip and have extended our stay by an extra night so we can enjoy the Painted Turtle and the little... More 

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Senior Contributor
34 reviews 34 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2014

Arrived at the front desk and was warmly greeted. Once checked in, we were given a tour of the hostel. Most hostels don't do this. We had a private room which was comfortable and clean. Plenty of washrooms and all were clean. Common areas looked more like the living room of an apartment. Small number of rooms so not loads... More 

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Vancouver, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 8, 2014

We chose the Painted Turtle based on the many fantastic reviews reviews, only a few negative ones, that have been posted on Trip Advisor. Unfortunately, our experience was vastly different from what we expected and we were less than satisfied with the establishment. Firstly, I fully agree with other reviewers that wrote about the incredibly rude front desk staff and... More 

Was this review helpful? Yes 6
TurtleTeam121, General Manager at Painted Turtle Guesthouse, responded to this review

Dear Disappointed D, Thank you for taking the time to offer feedback on your stay. I apologize that your experience was anything less than satisfying. When I read your review I was very disappointed to hear of the poor treatment you received at our reception. Our goal is to not only meet the needs of each and every guest we... More 

Darwin, Australia
Top Contributor
65 reviews 65 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 24, 2014

We were treated like untrustworthy prisoners upon arrival (e.g. the front desk clerk repeated all questions that I responded "no" as if I was lying about not smoking). The worst parts have to be that the rooms facing the road have to put up with traffic noise at all hours of the night, especially since there is a bus stop... More 

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TurtleTeam121, Manager at Painted Turtle Guesthouse, responded to this review

Hello fellow Australians, I have angst when I hear that a guest had a negative experience at the Painted Turtle Guesthouse, and it appears there were several little items that affected your stay. I am sorry to hear that and I certainly hope your Guesthouse stay did not negatively affect your overall perception of Nanaimo. I personally lived on site... More 

Toronto
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2014

I can honestly say this is the best hostel I have ever been too! it's cheap, the staff are lovely and it makes Nanaimo shine for me! Nanaimo doesn't seem to have a lot for tourists to the naked eye, but being at this hostel I was shown lovely places to go and soon realised it's a fantastic place! The... More 

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Western Australia
Top Contributor
88 reviews 88 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 14, 2014

No complaints. Pleasant experience. Comfy bed and good location. Price was good to. Excellent facilities and friendly staff. Bathrooms were shared but contained toilet and shower so once you entered you had a very private space.

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TurtleTeam121, General Manager at Painted Turtle Guesthouse, responded to this review

Dear KJU, Thank you for taking the time to share your experience at the Painted Turtle Guesthouse with your fellow Trip Advisor reviewers. It is our goal to not only met our guests expectation but to exceed them. We are thrilled to hear how much you enjoyed our facilities and location in beautiful downtown Nanaimo. Thank you again for your... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2014

Nice and clean and we have slept on worse beds. Bathrooms/showers are shared but there are plenty of them. We didn't use the common area but I had a look in case of future stays and it looks good. Check-in was quick and painless, and we forgot a pair of headphones in the room and they called us to let... More 

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Victoria, Canada
Top Contributor
72 reviews 72 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 13, 2014

Nice little hostel in the downtown core of Nanaimo. All you basic services, good internet and great dining options close by. Staff were friendly and helpful, rooms and common areas are clean. I stayed here while on course at the Western Maritime Institute. A much creeper option then the school dorm and only 15 min away.

Was this review helpful? Yes
TurtleTeam121, General Manager at Painted Turtle Guesthouse, responded to this review

Dear KJU, Thank you for taking the time to share your experience at the Painted Turtle Guesthouse with your fellow Trip Advisor reviewers. It is our goal to not only met our guests expectation but to exceed them. We are an ideal long term stay option for visitors exploring Vancouver Island, students studying at VIU, or for anyone re-locating to... More 

Munich, Germany
2 reviews
3 of 5 stars Reviewed May 7, 2014

I stayed at the hostel for only 2 nights. They have a nice common area and the rooms/washrooms were tidy. The location is central, which is good, and the staff members were helpful, but also it didn't feel like they were trying to make the stay anything special. A simple smile could have changed that. The short time I stayed... More 

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Goch, Germany
1 review
5 of 5 stars Reviewed March 11, 2014

The Painted Turtle Guesthouse has a fantastic location in the heart of Nanaimo right downtown! There's no place like the Painted Turtle. Their staff is awesome. Best hostel I've ever stayed in!! 5 Stars deserved!

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Additional Information about Painted Turtle Guesthouse

Address: 121 Bastion Street, Nanaimo, British Columbia V9R 3A2, Canada
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $
Number of rooms: 20
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