We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Nanaimo accommodations

Painted Turtle Guesthouse

121 Bastion Street, Nanaimo, British Columbia V9R 3A2, Canada
Hotel amenities
Painted Turtle Guesthouse
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save Saved
You added Painted Turtle Guesthouse to your Saves list
87%
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 16, 2014
Nichola W
Write a Review

113 reviews from our community

Traveler rating
    67
    31
    10
    2
    3
See reviews for
5
28
28
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (29)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (14)
All months
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2014

Arrived at the front desk and was warmly greeted. Once checked in, we were given a tour of the hostel. Most hostels don't do this. We had a private room which was comfortable and clean. Plenty of washrooms and all were clean. Common areas looked more like the living room of an apartment. Small number of rooms so not loads... More

Was this review helpful? Yes
Vancouver, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 8, 2014

We chose the Painted Turtle based on the many fantastic reviews reviews, only a few negative ones, that have been posted on Trip Advisor. Unfortunately, our experience was vastly different from what we expected and we were less than satisfied with the establishment. Firstly, I fully agree with other reviewers that wrote about the incredibly rude front desk staff and... More

Was this review helpful? Yes 4
TurtleTeam121, General Manager at Painted Turtle Guesthouse, responded to this review

Dear Disappointed D, Thank you for taking the time to offer feedback on your stay. I apologize that your experience was anything less than satisfying. When I read your review I was very disappointed to hear of the poor treatment you received at our reception. Our goal is to not only meet the needs of each and every guest we... More

Darwin, Australia
Top Contributor
63 reviews 63 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 24, 2014

We were treated like untrustworthy prisoners upon arrival (e.g. the front desk clerk repeated all questions that I responded "no" as if I was lying about not smoking). The worst parts have to be that the rooms facing the road have to put up with traffic noise at all hours of the night, especially since there is a bus stop... More

Was this review helpful? Yes
TurtleTeam121, Manager at Painted Turtle Guesthouse, responded to this review

Hello fellow Australians, I have angst when I hear that a guest had a negative experience at the Painted Turtle Guesthouse, and it appears there were several little items that affected your stay. I am sorry to hear that and I certainly hope your Guesthouse stay did not negatively affect your overall perception of Nanaimo. I personally lived on site... More

Toronto
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2014

I can honestly say this is the best hostel I have ever been too! it's cheap, the staff are lovely and it makes Nanaimo shine for me! Nanaimo doesn't seem to have a lot for tourists to the naked eye, but being at this hostel I was shown lovely places to go and soon realised it's a fantastic place! The... More

Was this review helpful? Yes
Western Australia
Top Contributor
86 reviews 86 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 14, 2014

No complaints. Pleasant experience. Comfy bed and good location. Price was good to. Excellent facilities and friendly staff. Bathrooms were shared but contained toilet and shower so once you entered you had a very private space.

Was this review helpful? Yes
TurtleTeam121, General Manager at Painted Turtle Guesthouse, responded to this review

Dear KJU, Thank you for taking the time to share your experience at the Painted Turtle Guesthouse with your fellow Trip Advisor reviewers. It is our goal to not only met our guests expectation but to exceed them. We are thrilled to hear how much you enjoyed our facilities and location in beautiful downtown Nanaimo. Thank you again for your... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2014

Nice and clean and we have slept on worse beds. Bathrooms/showers are shared but there are plenty of them. We didn't use the common area but I had a look in case of future stays and it looks good. Check-in was quick and painless, and we forgot a pair of headphones in the room and they called us to let... More

Was this review helpful? Yes
Victoria, Canada
Top Contributor
72 reviews 72 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 13, 2014

Nice little hostel in the downtown core of Nanaimo. All you basic services, good internet and great dining options close by. Staff were friendly and helpful, rooms and common areas are clean. I stayed here while on course at the Western Maritime Institute. A much creeper option then the school dorm and only 15 min away.

Was this review helpful? Yes
TurtleTeam121, General Manager at Painted Turtle Guesthouse, responded to this review

Dear KJU, Thank you for taking the time to share your experience at the Painted Turtle Guesthouse with your fellow Trip Advisor reviewers. It is our goal to not only met our guests expectation but to exceed them. We are an ideal long term stay option for visitors exploring Vancouver Island, students studying at VIU, or for anyone re-locating to... More

Munich, Germany
2 reviews
3 of 5 stars Reviewed May 7, 2014

I stayed at the hostel for only 2 nights. They have a nice common area and the rooms/washrooms were tidy. The location is central, which is good, and the staff members were helpful, but also it didn't feel like they were trying to make the stay anything special. A simple smile could have changed that. The short time I stayed... More

Was this review helpful? Yes
Goch, Germany
1 review
5 of 5 stars Reviewed March 11, 2014

The Painted Turtle Guesthouse has a fantastic location in the heart of Nanaimo right downtown! There's no place like the Painted Turtle. Their staff is awesome. Best hostel I've ever stayed in!! 5 Stars deserved!

Was this review helpful? Yes
Templemore, Ireland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 30, 2013

We had a brilliant stay in the Painted Turtle hostel. The hostel was gorgeous, very clean, very modern and a great location. UNFORTUNATELY, some members of staff did not live up to the hostels great standard, In fact they let it down with a bang! When staying in various hostels its not been our experience to be told "SHUT UP"... More

Was this review helpful? Yes 1
TurtleTeam121, Manager at Painted Turtle Guesthouse, responded to this review

Hello Aoife, Thank you very much for taking the time to review us. We appreciate the feedback and we're happy to hear you enjoyed our facilities. We have a "ssssssh policy" after 10 pm to ensure that all guests can get a quiet night's sleep. We always try to approach our guests with respect and courtesy when enforcing this policy... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Painted Turtle Guesthouse? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Painted Turtle Guesthouse

Address: 121 Bastion Street, Nanaimo, British Columbia V9R 3A2, Canada
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelWorld, Priceline, HostelBookers and Odigeo so you can book your Painted Turtle Guesthouse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (11)
Viewed
Dining (4)
Viewed
Room/suite (4)
Viewed
1:12
Videos (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (4)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay