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The Grand Hotel Nanaimo

4898 Rutherford Road, Nanaimo, British Columbia V9T4Z4, Canada
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The Grand Hotel Nanaimo
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Ranked #10 of 19 Hotels in Nanaimo
A recent review
4 of 5 stars reviewed 1 week ago
Jirair M Toronto, Ontario, Canada
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Ontario, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Never having been to Nanaimo, British Columbia before; but, being taken there for business, I came upon this gem of a place - The Grand Hotel. The name itself says it all: grand location, grand entrance, grand decoration, grand dining, grand choices of whiskeys and scotch (over 120 - the largest in the area). It truly is a relaxing and... More 

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Victoria BC
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3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 18, 2015

We stayed at the Grand Hotel recently and found the staff to be very courteous and helpful . From the outstanding selection of whisky, to the selection of tea varieties to the fine linens in the quiet room everything was very nice. The property was clean and tastefully decorated. The room rate was very reasonable for the room quality

Was this review helpful? Yes 1
Nanaimo, Canada
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 29, 2015

At Christmas we received a generous gift certificate for the Grand Cru dining room. Nowhere on the certificate does it state a one time use only. The certificate says not redeemable for cash, that is not the issue. My partner and I decided to use a portion of the certificate for a nice luncheon, what we were not told was... More 

Was this review helpful? Yes 8

Travelers are raving about these Nanaimo hotels

Top Contributor
59 reviews 59 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 21, 2015

This hotel would be great a stopping place after a long journey if your goimg to explore Vancouver island here's why..... We flew from UK and then onto Nanaimo heading for tofino which is too far and long to do in one day so we chose to stop here which really helps recharge, so on arriving at 10am we were... More 

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Atlanta, GA
Top Contributor
119 reviews 119 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed January 18, 2015

It was really nice to stay in something other than a cookie cutter chain hotel for a change. The Grand has old school decor in a well kept up way and is very comfortable. The big plus is the staff, every one of whom are absolutely committed to courtesy and professionalism towards the guests. The only quibble is small TV... More 

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Ottawa, Canada
2 reviews
5 of 5 stars Reviewed January 9, 2015

I spent Christmas with my family this past holiday season, and was so happy to stay at The Grand. I hadn't been before, and experienced a beautiful 4 nights at this lovely hotel. The staff were gracious, kind, and always greeted me when I walked in and out of the door. (they even remembered my name!) I almost wish I... More 

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Calgary
Top Contributor
171 reviews 171 reviews
46 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed January 5, 2015

We are surprised to find such a lovely hotel in a small town like Nanaimo. However, we were very pleased with everything there. The rooms were clean and well equipped. The lobby is attractive. The service was excellent---you could see the owners walking around being very attentive to their guests. The bar has a selection of 125 single malt whiskeys,... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 26, 2014

Ham and beef were so tough I couldn't cut or chew it. Small scoop of flavorless dressing on top of a small thin slice of turkey. Salads were just ordinary. All so called hot entries were loop warm at best. On top of insult to injury I was charged double what I was quoted. Seating was cold, drafty and boring.... More 

Was this review helpful? Yes 3
Nanaimo, British Columbia, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 16, 2014

We were met by the hotel manager, Susie Siri, and the staff and service was excellent! The week before I also had a business meeting at their afternoon special tea and we were given a fireside table and treated like royalty! Fabulous presentation for both occasions - big and small groups. Wonderful ambiance and very professional staff... A joy to... More 

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Vancouver, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 11, 2014

A reservation was made for 16 for Afternoon tea last Tuesday. We arrived for Tea & there were only 12 of us that could make it. We informed the gentleman that met us that not every could make it.Part of the group was from a Seniors home. We had a very lovely tea & the food was good but at... More 

Was this review helpful? Yes 3
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