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The Grand Hotel Nanaimo

4898 Rutherford Road, Nanaimo, British Columbia V9T4Z4, Canada
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1 room 1 guest
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The Grand Hotel Nanaimo
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128 Reviews from our TripAdvisor Community

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Traveler rating
    48
    21
    19
    15
    25
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27
25
5
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago

Came out to the island with my family for the week. Wanted looked for a nice place as every place on the island is expensive. The grand sounded right. Checked in noticed the place just smelled dated. Fine if it's clean. Got to room it was filthy disgusting stains on beds floors not vacuumed debris on floor. Wow went was... More 

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Delta, Canada
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although the Grand looks impressive from the road and has a nice lobby, the rooms are average and tired. Ripped towel, missing light bulb, lumpy pillows. It has windows that open and is far enough away from the highway that it was quiet but the upstairs people could be heard walking around at 3 a.m. We booked through BC Ferries... More 

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Calgary, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

we were very impressed with this hotel. our room was large, clean, and kept in perfect condition. we were only there for one night, so we did not use the pool or try the whisky bar but would have given more time. I would strongly recommend this hotel to anyone staying in the area.

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Delta, Canada
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3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Well my daughters softball team (14) rooms in total stayed at The Grand for 3 nights and it certainly was not GRAND. Rooms were clean but beds are very uncomfortable,Felt like $1 store pillows. We paid extra for a balcony that fit two people. NO ICE MACHINES ANYWHERE! Charging $15.00 extra for my daughter to stay in our room ,... More 

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Travelers are raving about these Nanaimo hotels

Banff, Canada
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed July 7, 2015

We recently had our sales staff attend a meeting at this property and can't say enough about the professionalism portrayed by every single staff member who assisted us in making it such a success. Although only for 10 people, the meeting room was bright, well appointed and featured all of the attributes you would expect in a first class property.... More 

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Nanaimo, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2015

We invited my cousin and her husband from Vancouver to join us at The Grand Hotel for Sunday Brunch. We dined on the patio surrounded by luscious gardens and flower baskets. A beautiful Swallowtail fluttered around us as we chatted. The food was fabulous, I had the waffles with fresh fruit and bacon. They were perfect! The service was excellent... More 

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Toronto, Ontario, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 27, 2015

Never having been to Nanaimo, British Columbia before; but, being taken there for business, I came upon this gem of a place - The Grand Hotel. The name itself says it all: grand location, grand entrance, grand decoration, grand dining, grand choices of whiskeys and scotch (over 120 - the largest in the area). It truly is a relaxing and... More 

Was this review helpful? Yes 1
Victoria BC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 18, 2015

We stayed at the Grand Hotel recently and found the staff to be very courteous and helpful . From the outstanding selection of whisky, to the selection of tea varieties to the fine linens in the quiet room everything was very nice. The property was clean and tastefully decorated. The room rate was very reasonable for the room quality

Was this review helpful? Yes 1
Nanaimo, Canada
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed January 29, 2015

At Christmas we received a generous gift certificate for the Grand Cru dining room. Nowhere on the certificate does it state a one time use only. The certificate says not redeemable for cash, that is not the issue. My partner and I decided to use a portion of the certificate for a nice luncheon, what we were not told was... More 

Was this review helpful? Yes 11
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 21, 2015

This hotel would be great a stopping place after a long journey if your goimg to explore Vancouver island here's why..... We flew from UK and then onto Nanaimo heading for tofino which is too far and long to do in one day so we chose to stop here which really helps recharge, so on arriving at 10am we were... More 

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