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Travelodge Nanaimo

96 Terminal Avenue North, Nanaimo, British Columbia V9S 4T2, Canada
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Travelodge Nanaimo
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154 reviews from our community

Traveler rating
    39
    61
    37
    9
    8
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aylmer, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

This conveniently located hotel is unfortunately poorly constructed with limited sound barriers. Placed between two very busy roads and a gas station used by trucks, the surrounding neighbourhood is noisey. The hotel itself has cinder block walls that allow sound (from televisions, showers, flushing toilets, etc.) to travel easily between rooms and between floors. Notably, staff were quick to respond... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was the first time 2 of us stayed here for 3 nights. It was an easy check in and out by very friendly helpful staff. They quickly answered questions and gave maps and advice on where to go eat. The location is great to walk downtown and to the water front. The White Spot restaurant is next door and... More 

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 29, 2015

... But the rooms are not particularly clean:(. They are trying to present as a modern clean midrange hotel and have put some effort and money into the hotel, but it doesn't quite work. Was nice they are pet friendly. Good location.

Was this review helpful? Yes 2
GM_TravelodgeNanaimo, Guest Relations Team at Travelodge Nanaimo, responded to this review

Dear Valued Guest, Thank you for taking the time to share your review. We receive many guest compliments about the cleanliness of our rooms so we apologize that your stay with us didn't reflect our usual high standards. We encourage our guests to let our front desk or housekeeping staff know immediately of any concerns so we can find a... More 

Travelers are raving about these Nanaimo hotels

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2015

I have stayed at this hotel some time ago..with no complaint , however on a stay mar 09/2015 found stay in room 130 was horrible. Noise from room above until 0430 kept us awake. Bed uncomfortable. Note rooms 128 forward do not show no smoking on doors while the remainder do.. Our room smelled stale..like it was a smoking room... More 

Was this review helpful? Yes 1
GM_TravelodgeNanaimo, Guest Relations Team at Travelodge Nanaimo, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Travelodge Nanaimo. We value all guest comments as it helps us to improve and continue to provide the best standard of service we can. We assure our guests that all rooms at Travelodge Nanaimo are designated as completely non-smoking. Inside each room there... More 

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed March 5, 2015

I was there for one night on my way from Victoria to Ucluelet on Mar 2, 2015. The front desk girl, Lisa, was absolutely amazing, she upgraded me to a room with harbour views for free as the hotel was not very busy. She was also very helpful with advice on where to eat and go out. There's a list... More 

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GM_TravelodgeNanaimo, Guest Relations Team at Travelodge Nanaimo, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Travelodge Nanaimo. We will pass your comments on to Lisa regarding her excellent service. Our staff truly enjoy helping our guests have the best possible stay with us. We value guest feedback regarding any concerns they may have during their stay. This enables... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2015

They staff are incredible! The room was a little out dated but had a nice flat screen TV and the bed was comfortable. Had a pretty standard free breakfast. The stay was enjoyable would definitely stay again.

Was this review helpful? Yes 1
GM_TravelodgeNanaimo, Guest Relations Team at Travelodge Nanaimo, responded to this review

Dear Valued Guest, We appreciate you taking the time to share your comments about your stay with us here at Travelodge Nanaimo. We appreciate your comments on our staff. We receive many compliments from guests about our wonderful staff. They are a fun, friendly, helpful and always efficient team who truly enjoy providing the best guest service possible. Guests also... More 

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

When traveling the main things we look for are good WiFi, breakfast and of course comfortable beds. This hotel had those qualities and we will surely be returning again. The thing that made our trip was the interaction with the great staff they gave us some great recomendations for things to do in nanaimo we really enjoyed our morning chats... More 

Was this review helpful? Yes 1
GM_TravelodgeNanaimo, Guest Relations Team at Travelodge Nanaimo, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us here at Travelodge Nanaimo. We are glad you had an enjoyable time with us. Our friendly staff are very knowledgeable about the local area and the Island and love to share tips on the best things to see and do while you're here with us.... More 

Powell River, British Columbia, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 14, 2015

Guest services were great. Checking in was easy and there is fresh lemon water right at the desk. The hotel staff was very friendly. There was continental breakfast from 6AM until 10 AM. This included a waffle maker and the waffles were tasty. There was choice of muffins, fruit, cereal,boiled eggs and toast. Also coffee, tea and juices. That was... More 

Was this review helpful? Yes 1
GM_TravelodgeNanaimo, Guest Relations Team at Travelodge Nanaimo, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your stay at Travelodge Nanaimo. We are glad you were happy with our service. We have a great team of friendly, efficient staff who truly enjoy meeting our guests and helping to make your stay as comfortable as possible. Thanks to our hard working housekeepers, you... More 

Port albeni
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 31, 2014

What can I say. I've stayed here a lot and I am dissapointed that the tv channels have been cut back. Especially since the wifi is really bad here. Also, the tv remotes have been locked so you can't adjust the volume. In some rooms the volume is way to loud and in others too quiet.

Was this review helpful? Yes 1
GM_TravelodgeNanaimo, Guest Relations Team at Travelodge Nanaimo, responded to this review

Dear Valued Guest, We appreciate you sharing your comments regarding your stay with us. We believe in listening to our guests concerns and needs and responding in whatever way we can to ensure continued improvement in our service and standards. We have listened to guest requests and are happy to announce that we have recently upgraded our internet service and... More 

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