the hotel was fabulous. our room was huge and clean, with a great view of the harbour. The staff were fantastic and the 24hr room service was to die for. We were there over the long weekend and we could watch the fireworks from our hotel room balcony. its central location was perfect for all our shopping needs. How can... more

the hotel was clean and the staff very friendly. we had a room on the 12th floor overlooking the harbor, so that was wonderful. it is your standard hotel, no charm but very roomy and nice more

Having stayed at this hotel a number of times over the years, I was pleasantly surprised by my most recent visit. My room had been recently renovated, and was strikingly contemporary, and very comfortable. Since this was already the best choice for accommodation in downtown Nanaimo, the improvement was appreciated. Now if only they could encourage the fellow who was... more

The hotel is nice, and it was clean and in a good location near mass transit lines, seaplanes, convenient to downtown bars and restaurants. HOWEVER, for the price you're paying here, you should be really getting more, and in my opinion I didn't see, taste, hear, or experience anything other than an average clean hotel with a friendly and helpful... more

They have done a remarkable job of updating the rooms. The look is fresh, sleek contemporary without being cold or hard. I appreciated the eco-conscious touches like the large sized refillable toiletries (they do offer the little bottles for those who must) and the compact fluorescents. I know! I know! You're thinking "They cast such awful light" but the color... more

This is my second time staying in Nanaimo. The first time was at the Best Western, across the street from the Coast Bastion Inn. The CBI is located steps away from the water front with great views of the water, and surrounding mountains. The hotel was under renovation during our stay, but it was very quiet in the evening. I... more

Stayed at Coast hotel just after it was redecorated. Did a good job with the rooms - nice bathrooms, bed and shower, wireless internet. Only complaint is not enough plugs (pet peeve). The restaurant however, stole the show with an AMAZING breakfast bar. Early march we were greated with perfect strawberries, pineapple, melons and grapes - all exactly the right... more

I stayed at this hotel for one night with my girlfriend in August 2008 after a long day sight seeing in Victoria and whale watching. We didn't arrive at the hotel until 7.30-8.00PM but found the hotel very quickly and the car park makes life very easy. We had a double room on one of the upper floors with a... more

The staff was attentive. Dana was helpful, kind and enthusiastic. Another staff member was attentive and caring also. The rooms are clean and the location is great... minutes from the Ferry terminal. The Hotel is being renovated. The old rooms are average and had no Microwaves. more