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BEST WESTERN PLUS Dorchester Hotel

3.0 of 5
70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
Hotel amenities
Ranked #6 of 17 hotels in Nanaimo
3.5 of 5 stars 82 Reviews
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82 reviews from our community

    Trip type
Traveler rating
    19
    27
    16
    12
    8
Date Rating
LisaG1216
Calgary, Canada
Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed February 3, 2012 NEW

I recently stayed at this hotel for a business trip and couldn't have been more pleasantly surprised. The lobby in beautiful, my room looking over the water was just amazing and most importantly clean. The bed was comfy and the hotel was quiet. I can foresee a concern for some because it was above a road with a bus route... More

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irving250
Vancouver, Canada
Reviewer
3 reviews
4 helpful votes
3 of 5 stars Reviewed January 18, 2012
1
person found this review helpful

If I were to stay in Nanaimo again, I would stay here, but only because it seemed to be the best of what is offered in this town. The service was fairly friendly, but they were confused, including the manager. One elevator was out so we waited quite a bit to go to our room. The room itself was reasonably... More

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thinkwire
Vancouver, Canada
Senior Reviewer
10 reviews
16 helpful votes
2 of 5 stars Reviewed December 28, 2011

We've stayed at the BW Dorchester a couple times when there has been no other choice. The last time we passed through was the same as the first: We arrive at the hotel around 1am just off the ferry at Duke point. Despite our calling in to say that we are arriving late for reservation, the clerk asks us questions... More

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Beth R
Burnaby, Canada
1 review
4 of 5 stars Reviewed December 21, 2011

I always enjoy my stay at the Dorchester. The service is friendly, the hotel is clean and in the heart of the historic downtown part of Nanaimo near lots of interesting local shops, restaurants, government offices, theatres, galleries, etc. and not far from the ferry to Vancouver. The restaurant is reasonably priced with good service, good food and a wonderful... More

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Tecky1
Campbell River, Canada
Senior Reviewer
9 reviews
6 helpful votes
3 of 5 stars Reviewed November 27, 2011

I thought the price should have been more like $99. But we paid $ 149 before taxes (or almost $ 200) We were down the hall from some load party that no one seemed to controll, but the breakfast was a great, older building but well kept. Poor parking but close to every thing down town. More

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Bruce B
Edmonton, Canada
2 reviews
3 helpful votes
2 of 5 stars Reviewed November 7, 2011

After reading previous rewiews decided to book the most expensive room with a harbour view. Arrived at the hotel about 2 PM after an arduous drive, and was told the room was not ready. Had to wait until 4 PM an hour after the hotel check in time for the room which turned out to be on the 1st floor,... More

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NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review
November 9, 2011

Hello Bruce, thank you for letting us know about your stay. I have looked into your information and see that you also posted your concerns to guest services at Best Western International. On the date of your stay the hotel was 100% sold out and according to our front desk log book it indicates that your were offered a move... More

Jaydsmom
Vancouver Island, Canada
Reviewer
5 reviews
5 helpful votes
1 of 5 stars Reviewed October 14, 2011

I stayed in this hotel with my 10 year old daughter. We got in at 9pm, and had to leave at 5am. We were in a very tiny room, which was fine because of the very short stay, but I opened the curtains to our view - of the outside wall and the roof below. Then we ended up on... More

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NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review
October 24, 2011

Thank you for letting me know about your experience at our Hotel. I apologize that noise from other guests around midnight affected the quality of your stay. Our night audit clerk has the responsibility to check on all noise complaints and take the appropriate action to ensure all guests receive a quiet night. The Dorchester Hotel is a historic boutique... More

BIGAPPLELOVER
Milton, Canada
Contributor
16 reviews
4 helpful votes
4 of 5 stars Reviewed September 28, 2011

We stayed at the Best Western Dorchester in Nanaimo for one night on Sept 20. We arrived before check-in time, and our room was ready. We paid the extra for the Harbourview room, because we heard the other rooms were ridiculously tiny. It was a nice view, but we were only on the 2nd floor, so a higher floor would... More

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Vancouverconsultant
Vancouver, Canada
Senior Reviewer
6 reviews
1 helpful vote
3 of 5 stars Reviewed September 27, 2011

I was in Nanaimo on business and stayed at the Dorchester. Normally, I stay at the Coast, but they were sold out, so my first visit to the Best Western was in order. I arrived quite late and just wanted to hit the hay, I had an early morning. A very chatty front desk person wanted to converse, it took... More

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OceanMonkey
Okanagan Falls, Canada
Senior Contributor
22 reviews
9 helpful votes
2 of 5 stars Reviewed September 19, 2011

A friend booked my hotel room as a birthday surprise to visit a friend in the area. After arriving and having a room not ready i waited for a while until one was available. The room was good, no complaints there really. But because the room wasn't ready they ended up giving me the wrong room and i had to... More

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NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review
September 22, 2011

Thank you for letting us know about your experience. You indicated that you stayed here 10 months ago in December 2010. Unfortunately without your name and dates of occupancy I am not able to look into this matter at this late date. We normally keep a front desk log book for each day therefore I wish I had known about... More

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BEST WESTERN PLUS Dorchester Hotel Also Known As

  • Best Western Nanaimo
  • Nanaimo Best Western
Address: 70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada

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BEST WESTERN PLUS Dorchester Hotel
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