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All 19 Nanaimo hotels

BEST WESTERN PLUS Dorchester Hotel

3.0 of 5 Hotel   |   70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
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Ranked #7 of 19 hotels in Nanaimo
A recent review
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177 people have reviewed this hotel

Traveler rating
    41
    63
    40
    22
    11
See reviews for
29
67
17
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Contributor
11 reviews 11 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The hotel has a good location in Nanaimo near the bastion and downtown. As others have noted, the rooms are small but not a surprise given the location. Beds were good and rooms were clean. There was parking near the hotel but outside. If you have a lot of luggage it's good to unload at the front entrance in the... More

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Roberts Creek, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The first Best Western I've stayed in that did not provide the standard breakfast. For the high price,that should be included. I do however collect Best Western points so I will continue using them,buy perhaps only in the U.S.A. where they are very hospitable.I like that all hotels in the states provide a breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Edmonton, Canada
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This location is pretty easy to find - did so at about midnight. The staff at check in were not particularly interested in helping us out but they were polite enough. Too bad they didn't give us a parking pass so I got a ticket parked in their lot. Thank goodness, the morning staff was super friendly and professional. He... More

Was this review helpful? Yes 2
Victoria
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The double bed rooms were too small, there was inadequate lighting, wifi was sporadic, and very little sound barrier. Insufficient parking spaces in the surface lot around the block. We were kindly directed to a city parkade several blocks away and then had to find our way back to the hotel after the elevator took us to stairs where we... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Courtenay, Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were concerned after reading some reviews, but we were well looked after by the staff, especially Bruce. Our room was great, dated but clean and the beds were incredible. There are so many coffee shops and restaurants in the area that finding a place to eat is easy. We enjoyed walking along the waterfront on a beautiful warm March... More

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NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review

Dear Tricia939, It is always pleasant to hear that our guests enjoyed their stay at Best Western Plus Dorchester Hotel. And I'm pleased and honored to hear that our staffs have served you well. As mentioned, the downtown Nanaimo has a lot more to offer than what it is known. There's various historic sites including Bastion, Museum and Old City... More

Qualicum Beach, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I just have to say what a wonderful experience I had at staying at this hotel. The man at the front desk, Drew, went above and beyond to make us feel welcome. We had a room on the second floor and we asked him if we could get a fridge. He hunted for a fridge for us and when he... More

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Duncan, Canada
1 review
4 of 5 stars Reviewed February 28, 2014

Lovely "old" hotel in a great location in downtown Nanaimo....The night staff was polite but a bit ignorant about dealing with this being an AirMiles booking, but the reservation clerk in the morning, CLARKE, was EXCEPTIONAL. The room was lovely, the bed comfy, and it was really quiet. HIghly recommend and would DEFINITELY stay there again. Price very reasonable.

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Aldergrove, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2014

Location is good, people are great, hotel is old. Updates are needed. I would not go here as a couple. I only stay here for business and to collect BW Points. You do feel like you are stepping back in time. It is quiet and if you can get a harbor view they are nice.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Comox,British Columbia,Canada
Top Contributor
77 reviews 77 reviews
72 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed February 23, 2014

I was concerned about this hotel from reading some of the reviews and I was prepared to ask for a better room if I was given one of questionable quality but upon check in I was informed that I was given an upgrade as I am part of their reward program Having said that the room was facing the harbor... More

Was this review helpful? Yes 1
NanaimoResponse, General Manager at BEST WESTERN PLUS Dorchester Hotel, responded to this review

Dear IslandRockin, Thank you for taking your time to share your experience with BEST WESTERN Plus Dorchester Hotel. It is a pleasure to hear that we've met your expectation and you've enjoyed staying with us. We'll keep striving to serve our guests with full care and hope to welcome you again on your next visit to Nanaimo. Sincerely, Julie Park... More

Seattle
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 22, 2014

We stayed for one night in a room overlooking the harbour. The room was comfortable, with two stuffed chairs, along with a desk and chair. The bed was good, the staff were very helpful and the breakfast in a nicely appointed restaurant with a view was quite nice- fresh cooked instead of the usual cafeteria style buffet.

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Additional Information about BEST WESTERN PLUS Dorchester Hotel

Also Known As:
Best Western Nanaimo
Nanaimo Best Western
Address: 70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #7 of 19 hotels in Nanaimo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Dorchester Hotel 3*
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