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BEST WESTERN Dorchester Hotel

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70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
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BEST WESTERN  Dorchester Hotel
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302 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Metlakatla, Alaska
Top Contributor
109 reviews 109 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The rooms were very clean and updated as much as a historical building could be. It is very nice location. Right next to the pier, walking is wonderful in the area. There is a restaurant but it was never open when we were there. The rooms while clean were incredibly small. It was tight in there for the three of... More 

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Winnipeg, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great location, within easy walking distance of the harbor, great shopping and restaurants! The hotel is clean and comfortable, and we highly recommend it for your next visit to Nanaimo. The air conditioned room was very much appreciated as it was very hot outside during our visit.

Review collected in partnership with Best Western

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Quesnel, Canada
1 review
3 of 5 stars Reviewed 1 week ago

Limited parking it is first come first serve and hotel staff can not help you find parking. You are on your own, not good service. Side of building is stairs, and if you want to find the doors at road access you have to walk all around to the other side of building from the parking lot if you get... More 

Review collected in partnership with Best Western

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NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Melinda N, Thank you for staying with us and let us know how your stay was. Our parking lot is attached to the building, and we have both back entrance and front entrance. Since we have limited parking spaces, we are limiting public usage in order to accommodate as many lots as possible for our hotel guests. All our... More 

Bainbridge Island, Wa, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great value and location for visitors to Nanaimo. Free parking and walking distance to the conference center. Rooms are well appointed and the free wi-fi was reasonably fast. Staff was also courteous and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Comox, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time to the Dorchester, met at front by a great Individual. Great accomodations and location, amenities great. Location is perfect for the person who likes to stroll around and check out the many shops. The harbor is close and great to see. Will be returning,

Review collected in partnership with Best Western

Was this review helpful? Yes 2
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Mr.Pildee, Thank you for your great feedback. On behalf of our staff, I'd like to appreciate your telling us how great your stay was. I'm also glad that you've enjoyed surrounding areas and you were able to stroll around the area. There're various types of interesting shops as you've mentioned and restaurants and historical sites all within walking distance... More 

Nanaimo, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Dorchester a number of time for business but this was the first time that I stayed for pleasure and I was not disappointed. Bruce, at the front desk has been at the hotel for a number of years and was as helpful as ever. While the hotel itself is an older building the room overlooking... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Winnipeg Canada
Top Contributor
129 reviews 129 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was only in Nanaimo for one night. This hotel is located downstown within easy walking distance of all shops and restaurants. The hotel is spotless clean and the staff are super friendly and helpful. There is free parking but you have to get a card from the hotel staff. Normally you will get a discount card for the restaurant.... More 

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courtenay, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

satisfactory only... i really wanted some amenities to relax from my conference each night :( not having a hot tub or pool was unfortunate. Plus the coffee was poor so I had to leave the hotel to find good coffee,

Review collected in partnership with Best Western

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Awesome little hotel downtown Nanaimo! The hotel concierge is WICKED. He helped no matter what we asked him for. He definitely made the stay. Clean rooms, clean bathrooms, free wifi, TV, washer and dryer available. Super quiet hotel!

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Naples, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in this charming town and hotel for conference --convenrient for Convention center and 300 yards from Harbor Air terminal so acees is great --Hotel is clean and the restaurant Sunrise is excellent food and value - service is promt attentive and accurate. Rooms are a litle tired but for a short stay no issues-- Price value is excellent

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