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BEST WESTERN Dorchester Hotel

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70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
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BEST WESTERN  Dorchester Hotel
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BEST WESTERN  Dorchester Hotel
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279 reviews from our community

Traveler rating
    67
    106
    63
    31
    12
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67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sequim
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very charming place to stay and the location was super. Excellent views overlooking the harbour. The staff was very helpful. Parking and loading is a little awkward but very doable. The onsite restaurant comes up a little short. The hours of operation very limited. That being said, walking to the many eateries is easy. Morning coffee is just around the... More 

Review collected in partnership with Best Western

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Port Alberni, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Every year at this time we travel down to Nanaimo to be with our Gyro brothers. We always stay at this hotel as we appreciate the central location, the amenities, and the cleanliness and quality of the rooms. the staff are always polite and courteous and very helpful.

Review collected in partnership with Best Western

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Victoria BC, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

A meeting location was needed for a gathering with members coming from up and down the Island and the mainland. Nanaimo was ideal and the arrangements were extremely well done. After one visit to inspect the meeting room, the rest of the arrangements were done by phone, fax and e-mail and all went off without a problem. Very well done.

Review collected in partnership with Best Western

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NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Mr. Ian P, Thank you for your generous feedback. It is pleasure to learn that your stay was pleasant and the meeting went well. We'll share your feedback with our staff and looking forward to welcoming you again in the future. Sincerely, Julie Park GM BEST WESTERN Dorchester Hotel More 

Victoria, Canada
Top Contributor
155 reviews 155 reviews
91 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived at about 6 pm. Traveling for work. Our room, 220, second floor beside elevator, view of the street. Check in was ok, not overly pleasant. Charged an extra $10 because I brought my husband. Room was quite nice. 2 chairs and a table, flat screen and dresser, coffee maker was ok. King bed lamps on both sides. Bed was... More 

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Kelowna, Canada
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The best thing about The Dorchester is it’s location right in the centre of town overlooking the harbour. The water view rooms are nice even though the street was quite noisy. This is an old building that has been renovated to BW standards. This is always my pick when in Nanaimo. The room was attractive and beds comfortable. The walls... More 

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

We got a beautiful view, but when you walk into the room it had a very awful smell Like mold. We searched of it was something left behind in the room but there was nothing we could find. We were only there for a night and the view was too good to give up so we left it. I enjoyed... More 

Was this review helpful? Yes 1
Victoria, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great hotel, great service, great location, but poor fitness center. This is a great hotel and they have updated lots except the fitness center. No free weights and BE VERY careful on the treadmill as it slips while you are running.I used to stay here all the time but now stay at the coast across the street for their fitness... More 

Review collected in partnership with Best Western

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NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Mr. Mike L, As I've explained in my previous email, we'll be replacing the Treadmill as soon as possible. I do apologize for any inconvenience. And I also appreciate putting your extra effort to letting us know what we can improve. Will look forward to welcoming you again in near future. Sincerely, Julie Park GM BEST WESTERN Dorchester Hotel More 

Abbotsford, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My wife and I were looking to turn a business trip into a nice getaway. Reservation staff was very helpful in setting us up with a bay view room at a very reasonable rate. The view was incredible! The room we had was the best part of the experience. Proximity to a beautiful part of Nanaimo was great.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Medicine Hat, Canada
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel provided us with a view overlooking the harbor. Although we booked using points, the hotel front desk clerk checking us in made me pay extra for this room, despite their having plenty of space. No big deal. However, he was quite rude about it. The room was clean and the housekeepers did a very good job. The food... More 

Was this review helpful? Yes 1
Vancouver
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2015

I was perfectly happy with this hotel. I've stayed there a few times before when in Nanaimo. I had no problems whatsoever this time. Restaurant food was to my liking and service at the desk and in the restaurant was fully adequate. Will go back.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
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