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All 19 Nanaimo hotels

BEST WESTERN Dorchester Hotel

3.0 of 5 Hotel   |   70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
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Ranked #7 of 19 hotels in Nanaimo
A recent review
5 of 5 stars reviewed yesterday
Jeff V Edmonds, Washington
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214 people have reviewed this hotel

Traveler rating
    53
    75
    45
    30
    11
See reviews for
39
77
17
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Edmonds, Washington
2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel staff were exceptional, very friendly and eager to assist. Room was very nice and well priced. Location of hotel is prime to downtown and the harbor. We have stayed here before and this trip was no exception, simply fantastic.

Review collected in partnership with Best Western

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Vancouver, Canada
Top Contributor
67 reviews 67 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for one night and it was an decent stay. The room was quiet and we had a comfortable sleep. The property is older yet the rooms have had some upgrades. The parking situation here is a bit inconvenient compared to other hotels but the staff is very helpful and full of advice if you find yourself searching... More

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shawnigan lake, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

If you are looking for a great hotel dont stay here...... The restaurant is only open half the time , the lounge is small and not friendly oh ya it wasnt open either, the room we had was very small for the price and the staff are not friendly in the front desk area not sure about the restaurant as... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Booked a 2-queen bed and a sofa bed for 4 of us. Was given a family suite at check-in. My son was extremely happy to have his own sofa bed. Very clean,well maintained hotel, and free parking. Highly recommended. The only negative was no complimentary breakfast.

Review collected in partnership with Best Western

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NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Robert N, Thank you for your great review. It's been really busy summer, and I'm sure this will give our team a great smile. On behalf of our hardworking team, I'd like to appreciate all our guests including yourself who do enough to care to show us their appreciation. Will look forward to welcoming you again at Dorchester! Sincerely,... More

Council, Idaho
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very Clean and comfortable room. The personnel there were very friendly and helpful. Great location for walking to waterfront ferries and the downtown area where there were many small shops and restaurants. We enjoyed our stay there in August. The only drawback was the restaurant, even with the discount coupon for 2 breakfast meals I felt it was very expensive... More

Was this review helpful? Yes 1
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Jackie R, Thank you for taking your time to share your experience with Best Western Dorchester Hotel. I'm glad that you've enjoyed your stay and the location of the hotel. Your feedback will be implemented to improve our service for our future guests. Will look forward to welcoming you again for your next visit to Nanaimo. Sincerely, Julie Park... More

Victoria, Canada
Top Contributor
53 reviews 53 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Right down town accross the road from the harbour and small boat anchorage with a Park and frontage to walk around. Quite a lot of steps to access the water. The double Queen room was comfortable and reasonably priced. Service was friendly and good. Breakfast was not included but they went out of their way to satisfy my dietary needs.... More

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Toronto
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for business for 5 nights in July Location: The hotel is in great location right by the harbor and right in the city centre. Overall hotel: yes the hotel is old however it has been recently renovated with modern features however still has the old feel. Room: I had had a Junior Suite on the... More

Was this review helpful? Yes 1
Calgary
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing location, very tasteful decor and outstanding service. We arrived early on the first day hoping to store our luggage because normally check in is at 3pm. But they had are room ready for us at noon. Our room was small, but included all the amenities we needed. The staff were more than happy to store all of luggage at... More

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Burnaby, Canada
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family and I paid $219 plus taxes (1 bedroom suite) for one night at this HORRIBLE hotel and the breakfast wasn't included. The sofa-bed at the living room was a nightmare!!! The only good thing was the washroom, something else...

Review collected in partnership with Best Western

Was this review helpful? Yes 4
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Rafael, I do apologize if you were not satisfied with your room rate. The executive suite you stayed in has 1 king bed in a separate bedroom and 2 Queen sofa beds of course you and your family, 4 adults were able to stay in. The rate had $20 additional double occupancy charge from 3rd occupant. I just hope... More

Canmore, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It's been years since we last stayed here. I don't know when they upgraded but it is really nice now. The view and walking along the seawall is beautiful. It's a wonderful old Hotel with Wonderful staff.

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Dorchester Hotel

Address: 70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Dorchester Hotel 3*
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Also Known As:
Best Western Nanaimo
Nanaimo Best Western

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
The BEST WESTERN Dorchester Nanaimo Hotel is conveniently located in the heart of downtown Nanaimo over looking picturesque Nanaimo Harbour. Our charming heritage boutique-style hotel is decorated in a style that blends old world class with modern conveniences to make your stay at this Nanaimo hotel a comfortable and memorable one! ... more   less 
Number of rooms
70

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  • At what time does the pool open each day?

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