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All 19 Nanaimo hotels

BEST WESTERN Dorchester Hotel

3.0 of 5 Hotel   |   70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
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Ranked #7 of 19 Hotels in Nanaimo
A recent review
4 of 5 stars reviewed 1 week ago
Rudolf P Vancouver, Canada
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250 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

I really enjoyed staying at the Dorchester Best Western, the concierge was informative, the room was tidy and adequate. Not any interesting TV channels, but had about 54. Good view of the water. Good heater. Plumbing may need work, shower squeaks, but works OK.

Review collected in partnership with Best Western

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NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Rudolph P, Thank you very much for taking your time to let us know how your stay was. It is always pleasure to hear that the guest had a good stay. We'll definitely use your feedback to enhance our service for our future guests. Again, thank you for staying with us and will look forward to welcoming you again.... More

British Columbia
Top Contributor
52 reviews 52 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was booked here on business as my usual hotel was full. I wasn't entirely happy to know I was staying elsewhere but I actually enjoyed staying here. I slept quite soundly as this hotel was much quieter than my usual hotel. The beds were not quite as soft as I like but I still slept great. This hotel has... More

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NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Caro282, Thank you very much for your wonderful feedback. I'm glad that you've enjoyed staying with us as well. We'll try our best to accommodate all our guest's needs and expectations. We have 2 parking lots next to our building with about 50 spots, and offered as complimentary for our hotel guests. And, in front of our main entrance,... More

Vancouver, Canada
Top Contributor
78 reviews 78 reviews
35 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here a few nights for work. It's in a very convenient location to the float planes, offices, old town restaurants. Service at the front desk and restaurant is great. Parking is in a lot down the street, so you have to unload your luggage from Church Street (entrance with no steps), then drive your car and park... More

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Calgary, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a lovely 3 day ocean view. Very old hotel, but very nicely done. We had a great view, king size bed. Old fashion heat lamp which was very cool, we thought those days were gone. Unfortunately, due to the age of the hotel, my allergies did give me some problems, but that is what medication is for. Being... More

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Western part
Top Contributor
156 reviews 156 reviews
98 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There is more than meets the eye in this hotel. Although not a new hotel, they have kept up with the needs and requirements of their visitors. We had to check in a day early, so called Drew to ask if there was a room available. Not only was there, but he also gave us a special "three day" rate.... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The best hotel in Nanaimo. Great service and beautiful rooms. We like to eat in our room and there's a room on the 3rd floor with utensils and dinnerware with a microwave. We use that room a lot. There's also a washer and dryer free of charge there. The hotel is in the heart of town so you can walk... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear J1891EDsusanl, On behalf of our entire team, I'd like to appreciate your great feedback. All our hardworking team would appreciate your gracious compliments very much. We'll always strive to serve our guests with full effort and care. Sincerely, Julie Park GM BEST WESTERN Dorchester Hotel More

Yellowknife, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Through no fault of the hotel, the rooms along the side of the road facing the harbour are noisy. The room was very hot, but it wasn't warm enough outside to turn on AC. Couldn't locate temp thermometer for heat. Said on wall beside bed, but there weren't any temp controls there.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Jan V, Thank you for your feedback. Some of our rooms on the South wing have dial temperature control on the heating board itself. We try to avoid putting too much signs in the room, but it may help our guests to put directional sign for the temperature control. We'll look into it and see if we may come... More

Victoria
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 19, 2014

This hotel is centrally located in quaint Nanaimo downtown core, walking distance to a bunch of restaurants. The room was comfortable, clean , and quiet. Staff was very friendly and helpful. Check in was very easy.

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NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Ilagam 1, I'd like to appreciate taking your time to letting us know how great your stay was. We're located in the centre of Downtown Nanaimo and surrounded with all different kinds of shops, restaurants, and attractions that are all within walking distance. I'm sure all the rest of viewers who plan to visit us will enjoy the location... More

Powell River, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2014

This is a nice hotel. The room was bright, with a view of the waterfront. Beds were comfortable. Shared this room (2 Queen beds) with 3 other women so, for 4 persons it was crowded but for 2 people it would be more than adequate. The bathroom had a wall to wall counter to accomodate 4 womens' toiletries. This is... More

Was this review helpful? Yes 2
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Olivian 48, Thank you very much for your wonderful feedback. I appreciate taking your time to letting us know how our team had served you well and I'll certainly share your compliments with our hardworking staffs. I'm sure it'll be the most valuable rewards for all of us knowing that they're appreciated. We'll always strive to accommodate our guests... More

Victoria, BC, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed October 16, 2014

Small, older Hotel, nicely refurbished, with good amenities. Helpful staff, knew the neighbourhood. Interesting lay out, many steps, interesting décor, clean. Has washer and dryer - long term quests? Some noise from hallway. Nice breakfast. One entrance at street level, entrance from parking means walking up a couple of flights of stairs.

Review collected in partnership with Best Western

Was this review helpful? Yes
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Donald S, Thank you for your feedback. Our hotel was built in 1889, and has been refurbished over past several years to accommodate our guests with better amenities. Some guests find it interesting and we have a unique Charm that guests are saying it feels like staying at one of those historic European style hotel, some guests especially younger... More

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Additional Information about BEST WESTERN Dorchester Hotel

Address: 70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Dorchester Hotel 3*
Number of rooms: 70
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Also Known As:
Best Western Nanaimo
Nanaimo Best Western

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