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Best Western Northgate Inn

6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
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Certificate of Excellence 2014
Best Western Northgate Inn
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Best Western Northgate Inn
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186 reviews from our community

Traveler rating
    54
    99
    21
    9
    3
See reviews for
59
56
10
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

very good hotel. staff are friendly. room was clean. they let me stay till noon time without extra charge. The breakfast room was classic, and quiet. but no hot food which will be better if offer scramble eggs, or sausage.

Review collected in partnership with Best Western

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duncan, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

this best western isn't located in a scenic part of Nanaimo or near any of the tourist attractions and i really didn't expect much when i booked with them. at 1st appearance it looks like a okay inn. however when i seen my room and the inside of the inn i was very impressed. i felt like i was staying... More 

Review collected in partnership with Best Western

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Karen H for their review and for the great feedback of our staff and facilities. A very accurate review in our opinion, We do offer a complimentary continental breakfast which is fairly common in BEST WESTERN brand hotels. Hot breakfast items which are commonly requested, are found in BEST WESTERN PLUS and BEST WESTERN PREMIER hotels... More 

Sicamous, British Columbia, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very clean rooms, courteous friendly helpful staff. Close to shopping. Continental breakfast was good, every time I went by the front desk they were willing to help with anything. Had a convenient laundry facility also

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Irene M for their review and for highlighting several great features of our hotel. More 

Port Coquitlam, BC, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Great service , Great people , Great location , Great stay !!! We stay at the Best Western Northgate Inn every time we visit Nanaimo , BC . Already planning our next visit !!! Thank You to all of the staff !!!

Review collected in partnership with Best Western

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Alan W for the review and look forward to welcoming them back in future. Our staff here is very caring and we always appreciate the feedback. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Outstanding service during our stay. All front staff was very professional. rooms very clean and well taken care of by the cleaning staff. They are exceptional with children. It is a very well managed location. Stayed in the suite room. With my children and wife defiantly would recommend to anyone staying in this area or in transit to another location... More 

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank directorahgroupltd for their review and for highlighting our outstanding service. We get a lot of great feedback on our suites from families as they have a seperate room and 3 queen beds in total. We're glad this guest really enjoyed their stay and are looking forward to welcoming them back. More 

Courtenay, Canada
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 16, 2014

We have stayed at this hotel before and are still very happy that we have chosen once again to go there. The beds are very comfortable, the staff is very pleasant and the continental breakfast a good start to get you going in the morning. It is a bit dated in the bathroom but adequate for the price.

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank tricia939 for their review and also thank them for being a regular contributor on TripAdvisor. Our bathrooms are well appointed, but in the new year we are scheduling some improvements in our guest rooms and bathrooms. More 

Langley, Canada
1 review
4 of 5 stars Reviewed December 15, 2014

Enjoy staying at the Best Western comfortable and affordable plus have breakfast included with the price. We always try to stay at the Best Western to collect our points. I highly recommend others to stay at the Best Western.

Review collected in partnership with Best Western

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Marie M for their review and for highlighting some of the great features of our hotel. We look forward to welcoming them back in future. More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 8, 2014

I would recommend this hotel to anyone staying in Nanaimo. Stayed for 2 nights and was pleasantly surprised. Haven't stayed at a best western and didn't know what to expect. Can't say there is anything special or mind blowing with the hotel but the staff where excellent. The room was your typical 2 double bed set up but also included... More 

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank MSnow117 for their review and for highlighting our many features. The room this guest describes is one of our suites with 3 Queen size beds. As mentioned it has a Queen bed in a separate bedroom, televisions in both rooms, and one bathroom with tub/shower combo. More 

Courtenay, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 29, 2014

My sister and I have stayed here for years when we go to Nanaimo for shopping trips. It's close to everything and a pleasant hotel and very nice staff. We have never used the exercise facilities as we never have time but it's nice to have them available if we wanted to. It is a pet friendly hotel which is... More 

Review collected in partnership with Best Western

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank cinders200 for their review and for highlighting our location and the fact that we are pet friendly. Just a reminder that when reserving pet friendly rooms please contact the hotel directly to ensure one is available. More 

Bremerton, United States
1 review
4 of 5 stars Reviewed November 22, 2014

If you are looking for a clean and nice hotel to stay at then Northgate Best Western is the place for you. I recommend you call them direct to make your reservation. If you have trouble then ask for Debbie the manager. I'm sure she will take care of your needs and also help to make your reservations. They fill... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Earl L for their review. Our front desk team is eager to serve and is able to assist with all reservations. Great suggestion also for making advance reservations when possible. More 

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Additional Information about Best Western Northgate Inn

Address: 6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $
Number of rooms: 72
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Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Hotel Style:
#2 Family Hotel in Nanaimo
#4 Business Hotel in Nanaimo

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