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All 19 Nanaimo hotels

Best Western Northgate Inn

6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
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Ranked #4 of 19 Hotels in Nanaimo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
jzjsolo7 Saskatchewan
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168 reviews from our community

Traveler rating
    50
    86
    20
    9
    3
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56
49
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35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saskatchewan
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed one night on way home. Staff at front desk exceptional - very friendly and helpful. The room was clean, spacious and beds very comfortable. Even though our room faced the parking lot there was no street noise. Breakfast was very good with lots of variety. Close to shopping mall and also close to the ferry. I would definitely stay... More

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Sidney, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

Mom and I stayed one night. We have a small dog and she was welcome there. Their courtyard is grassy and good for the dog. The breakfast was standard fare but clean and a decent sized room. There was no noise even though we were on the ground floor next to the parking lot. Convenient location for shopping at the... More

Review collected in partnership with Best Western

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Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night on a shopping/caving staycation. Staff were all friendly and willing to help. Hotel seems a bit older but well maintained and in good shape. Breakfast buffet was good. The waffle maker was a favorite of my son's. Lots of boiled eggs, yoghourt, COFFEE, fresh fruit, muffins, etc. Hot tub was clean and towels at tub side.... More

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Sue444444 for their review and for highlighting our many great features. It's especially great to hear the wonderful feedback about our staff. We have a great team here that eager to take care of our guests and it's great to get that feedback. We have a number of guests that choose us for their shopping experience,... More

Burlington, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is well located if your traveling around the city area. The rooms were updated and clean. The hotel staff were very nice and helpful. The place is a little noisy sic e it sits on a bust street.

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Maria N for their review. As the reviewer mentions we are well located to travel around the city and we'd also add that we are located closest to the best shopping in Nanaimo. We are located on the highway and on a fairly busy street so there is typical traffic noise in the area that you... More

Bedford, United Kingdom
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a night here before visiting relatives. The reception staff were very friendly and helpful and we had a nice room with two queen beds. Even the weather was good! We were recommended to walk 7 mins to a nearly restaurant and guess what? It took exactly 7 mins! Was well worth visiting. The hotel was good value and... More

Was this review helpful? Yes 1
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Hilary O for their review and for highlighting some of the great features including some of our Gluten Free products we offer for our Continental Breakfast. More

Powell River, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We always stay at The Northgate Inn when we have to go to Victoria for medical appointments. The hotels we stayed at in Victoria were not as nice as this one and are very expensive so it's worth the 2 hr. drive back to Nanaimo before we head for home.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Linda G for their review and for the wonderful compliments about our hotel. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had such a good time, we are going back. The weather was perfect, the people were perfect, the meals were perfect, the hotel was perfect. Everyone was friendly at the hotel and every other area that we visited on the island, I did not want to leave!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank 179judithl for visiting Nanaimo and for their review of our property. We always appreciate great feedback about our staff and our community. We have to agree that Nanaimo is a wonderful place and we look forward to welcoming this guest back in future. More

Bergen, The Netherlands
Contributor
17 reviews 17 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this hotel seemed to be quite new. We had two rooms each with fridge and microwave. The rooms were very spacious and included a sofa/chairs. The beds were very comfy and the lighting was good. There was a guest laundromat. A very nice touch was that the laundry soap was free. Breakfast was decent/not too many whole grains. The staff... More

Was this review helpful? Yes 1
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank 46carpediem for staying with us and for their review. "this hotel seems quite new" is a wonderful compliment given that our hotel is nearing it's 30th birthday. We have a great team here that takes great pride in keeping the property in great shape. More

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night and I was glad to leave. The room when we entered felt and smelled old. It came equipped with a kitchenette that desperately needed some updating. The tv did not work and we called for someone to fix it and for some reason he could not find out where the problem was so we... More

Was this review helpful? Yes 1
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We pride ourselves in delivering a great stay for our guests and it's disappointing when our guests are not fully satisfied. From reading other reviews it should be clear that this was a 'one time' occurrence. The Shaw cable box failed late at night and unfortunately it could not be replaced. We apologized and offered the only solution at that... More

Nanaimo
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent value - great location, friendly staff, awesome complimentary breakfast! Clean, great amenities. Will be staying there again, without hesitation! Would recommend to anyone - either on business or there for a holiday.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank buffetqueen for their review and for highlighting some of our great features. More

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Additional Information about Best Western Northgate Inn

Address: 6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $
Number of rooms: 72
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Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western

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