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Best Western Northgate Inn

6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
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Certificate of Excellence 2014
Best Western Northgate Inn
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Best Western Northgate Inn
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181 reviews from our community

Traveler rating
    52
    96
    21
    9
    3
See reviews for
59
53
10
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Courtenay, Canada
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel before and are still very happy that we have chosen once again to go there. The beds are very comfortable, the staff is very pleasant and the continental breakfast a good start to get you going in the morning. It is a bit dated in the bathroom but adequate for the price.

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank tricia939 for their review and also thank them for being a regular contributor on TripAdvisor. Our bathrooms are well appointed, but in the new year we are scheduling some improvements in our guest rooms and bathrooms. More 

Langley, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

Enjoy staying at the Best Western comfortable and affordable plus have breakfast included with the price. We always try to stay at the Best Western to collect our points. I highly recommend others to stay at the Best Western.

Review collected in partnership with Best Western

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Marie M for their review and for highlighting some of the great features of our hotel. We look forward to welcoming them back in future. More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I would recommend this hotel to anyone staying in Nanaimo. Stayed for 2 nights and was pleasantly surprised. Haven't stayed at a best western and didn't know what to expect. Can't say there is anything special or mind blowing with the hotel but the staff where excellent. The room was your typical 2 double bed set up but also included... More 

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank MSnow117 for their review and for highlighting our many features. The room this guest describes is one of our suites with 3 Queen size beds. As mentioned it has a Queen bed in a separate bedroom, televisions in both rooms, and one bathroom with tub/shower combo. More 

Courtenay, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My sister and I have stayed here for years when we go to Nanaimo for shopping trips. It's close to everything and a pleasant hotel and very nice staff. We have never used the exercise facilities as we never have time but it's nice to have them available if we wanted to. It is a pet friendly hotel which is... More 

Review collected in partnership with Best Western

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank cinders200 for their review and for highlighting our location and the fact that we are pet friendly. Just a reminder that when reserving pet friendly rooms please contact the hotel directly to ensure one is available. More 

Bremerton, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a clean and nice hotel to stay at then Northgate Best Western is the place for you. I recommend you call them direct to make your reservation. If you have trouble then ask for Debbie the manager. I'm sure she will take care of your needs and also help to make your reservations. They fill... More 

Review collected in partnership with Best Western

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Earl L for their review. Our front desk team is eager to serve and is able to assist with all reservations. Great suggestion also for making advance reservations when possible. More 

Penticton
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay here for business, this hotel is well situated and very close to a great shopping center. If you have forgotten anything for your trip you will find it here. The rooms are spacious and the staff are friendly and helpful. The breakfast is a continental style but sufficient. Although I stay here for business I would also pick... More 

Review collected in partnership with Best Western

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank Mitchell N for their review and agree that we are well situated for business or leisure travel. We look forward to serving these guests in future. More 

Powell River, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2014

I love the big rooms, with fridge & microwave with great shower...all for a decent price. As well, theres a lovely little green space for the dogs. But what I really love is the way the staff goes out of its way to help. Night clerk, Andrea, got me a kettle as well as a myriad of other helpful deeds.... More 

Was this review helpful? Yes 1
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank dee h for their review and for highlighting our service. We work hard to make our guests stay a comfortable one and have a variety of amenities that are available to our guests that may not be standard in our rooms. Sometimes these amenities are suggested by our guests, such as the kettle, and is something... More 

vancouver, Canada
1 review
4 of 5 stars Reviewed November 3, 2014

clean comfortable rooms, breakfast included. Basic standard hotel. free internet. hotel a bit updated, but they have done some renovations, new carpets. good location right off of highway and across from shopping mall.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to welcome Elsie M to the TripAdvisor community and thank them for their review. We are honoured to be their first review. We are always looking at updating and keeping our product fresh. More 

calgary, Canada
1 review
4 of 5 stars Reviewed October 28, 2014

everything was good staff was excellent helped with all the questions I had. the breakfast menu could have been a little bit more extensive. but overall a very good experience. why does this review have to be 200 characters, can't people say what they want then stop.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Robert S for their review and for highlighting our great staff. We look forward to serving these guests in future. More 

Port Mcneill, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

I find the front desk staff very friendly and helpful, clean rooms, wonderful breakfast. Close to the Woodgrove mall and eateries, workout room, ample parking, modern facilities. I would recommends this hotel to any traveller.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Christina H for their review and for highlighting some of the nice features of our hotel. We always appreciate the great feedback we get about our team at the hotel. More 

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Additional Information about Best Western Northgate Inn

Address: 6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $
Number of rooms: 72
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Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Hotel Style:
#2 Family Hotel in Nanaimo
#6 Business Hotel in Nanaimo

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