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All 19 Nanaimo hotels

Best Western Northgate Inn

6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
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82%
Ranked #4 of 19 hotels in Nanaimo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Jennifer D Stony Plain, Alberta, Canada
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  • Reviews (157)
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157 people have reviewed this hotel

Traveler rating
    44
    83
    19
    8
    3
See reviews for
53
43
10
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Stony Plain, Alberta, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

As usual for me with Best Western I was extremely well served by staying here. The staff were friendly, helpful and very polite. The included breakfast was good, the hotel was clean, amenities were great. I liked the location and the area. Our room was very clean and comfortable. Overall I feel I got a great experience for the cost.

Review collected in partnership with Best Western

Was this review helpful? Yes
Seattle, Washington
1 review
4 of 5 stars Reviewed 5 days ago NEW

A great option for families with children or non-clausterphoic persons as the room we stayed in had an adjoining "bedroom" with jacuzzi tub. The main room had 2 double beds , TV, small fridge, nothing special, but nice. The adjoining bedroom had a door to it, but no windows. It also had a jaccuzzi tub, closet, its own TV and... More

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank CristinaSea for their first TripAdvisor review and we're glad they mentioned our 3 queen bed family suites. We have 6 suites in the hotel that as described have a separate bedroom with a queen size bed. 3 of our suites are the Jacuzzi suites as described in this review. The separate bedroom in this suite... More

Port Alice, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The rooms are very clean and nicely laied out, if you prefer softer beds I suggest you ask for 3rd floor. They are in the middle of doing roof renovations but did not notice any major disturbances. Well located. Breakfast is limited, but plenty if you have a family (waffles, muffins, cereal, etc). If in area, recommend this place to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank this guest for their review and for highlighting our location and great comfort. The feedback from guests has mostly been positive concerning the work being done to the outside of the hotel. Work is being conducted during the day from 9AM to 7PM. No work will be done from August 30th to September 2nd, but... More

Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

First time at this hotel and it was great , very nice front desk staff as well as the maids , greeted you when walking by and the room was very clean , bedding was nice and clean as well . The Jacuzzi was very clean and we loved the free bottled water offered in the room and Jacuzzi area... More

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank Lostinparadise66, and would like to congratulate them on their 5th TripAdvisor hotel review. We always enjoy guest feedback and it's great to see our staff service being highlighted. More

Senior Contributor
21 reviews 21 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was ok priced. A tad bit expensive for an older hotel that does require a bit of updating though. view of overgrown trees on main floor balcony wasn't pleasant. Would have been better to have nothing there or a bit of a trim job. On the other hand the beds were very very eye appealing and very comfy too!!... More

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank 5Canadiantravelers for their review and would like to thank them for highlighting our comfy beds. We are currently undergoing some improvements to the exterior of the building and have plans to do some more work inside next year. We appreciate the comment about the foliage on the first floor courtyard side and we have certainly... More

Vancouver, British Columbia, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

My brother usually plans & Takes my 89 yr old Mom on short trips, but sadly he passed away suddenly on his Birthday last Dec, It was my first trip with my Mom & myself and she insisted Best Western, as they have a full Continental Breakfast and I can bring her Bacon & Scrambled eggs up to the room.... More

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Terri G for their review and our sincere condolences to them for the sudden loss of their brother. We're always disappointed when we don't meet our guests' expectations. We do our best to let our guests' know what we have to offer and to clarify differences between BEST WESTERN and BEST WESTERN PLUS hotels. Also, not... More

1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was very clean. The staff knew area well. The breakfast was not a full restaurant style and not just continental either but somewhere in between.We had to ask for real glass wear to drink from but they were eager to give us what ever we needed. Bed was comfortable. Curtains blocked out light well. nice little balcony. No... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank connied664 for their review and for highlighting some of our great features. We have many items available to guests upon request so please don't hesitate to ask our front desk team. More

Vancouver
Top Contributor
78 reviews 78 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

booked late afternoon as I wasn't sure where I would be staying for the night. Thought I'd give them a try versus the usual place I stay. staff was super friendly on the phone and when I arrived at check in. they even called 5 minutes after I got into the room to make sure everything was ok. nice, clean... More

Was this review helpful? Yes 1
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank LLHH for their review and we hope to see them again in future. We appreciate that they highlighted our clean comfortable rooms, and our great service. Our breakfast is continental and features an assortment of baked goods, cereals, toast, yogurt, cold hard boiled eggs that can be heated, apples, bananas, oranges, 4 types of juice, coffee,... More

Victoria
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We travelled to Nanaimo with a group of Challenged adults. and stayed at the Best Western Hotel. The staff were wonderful getting all our rooms close together and gave us a suite for our driver and 2 staff. Breakfast was great and lots of food to try. When one of our client wandered away they knew just where to phone... More

Review collected in partnership with Best Western

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank Cecille M for their review and for highlighting our great service and our continental breakfast. We look forward to welcoming them as our guests in the near future. More

Calgary
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Motel seems overpriced comparatively with other properties and parking is limited as well as access to rooms as doors are not open at extremities of motel. Room is not at all roomy and although well maintained as a larger person i felt a little like there was not enough room to really stretch.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Ralph V for their review. We pride ourselves in delivering a great stay, and we are sorry to have not met this guests' expectations. We appreciate constructive feedback and we own up to our shortcomings and our mistakes. That being said there are times we see inaccuracies or confusion in a review, and we want to... More

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Additional Information about Best Western Northgate Inn

Address: 6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style
#1 Best Value Hotel in Nanaimo #4 Business Hotel in Nanaimo
Number of rooms
72

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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