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All 19 Nanaimo hotels

Best Western Northgate Inn

6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
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81%
Ranked #4 of 19 hotels in Nanaimo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
mcbill58 Burnaby, BC
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  • Reviews (145)
  • Photos (44)
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  • Room tips (22)
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145 people have reviewed this hotel

Traveler rating
    41
    75
    18
    8
    3
See reviews for
49
42
10
31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Burnaby, BC
Top Contributor
62 reviews 62 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed recently in two rooms with a couple of friends. We came over on the ferry from Horseshoe Bay and found this was a perfect location to stay before exploring from Coombs, Port Alberni, then back through Nanaimo and on to Victoria. Had a great supper nearby then settled in for the night. Our top-floor rooms were quiet, with a... More

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank mcbill58 for their review and for pointing out some of our hotel features and amenities. I'm glad our guest brought up hiking and running trails. There are some great options in Nanaimo and there is a great trail close to the hotel that runs the length of the Nanaimo Parkway (Highway 19). We also recommend... More

Port Coquitlam
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our 6 women cycling group arrived after an long and extremely hot day of cycling as we worked our way up island. The cold water in the lobby was a nice bonus on our arrival as well as fruit if we wanted it. Staff were very friendly. It was a treat to stay there. Very comfortable beds, quiet rooms with... More

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank Barb N for her review. It was our pleasure to host this cycling group and we look forward to hosting them again in future. We try to keep fruit out for our guests, and in the mornings we often put out muffins handy for those guests who are on the go and don't have time... More

Vaureal, France
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is well situated in Vancouver Island. The room was clean and comfortable. For the breakfast, there is only continental breakfast, no other choice. But the breakfast is good with a good choice of meals including boiled eggs and waffles so it is an acceptable substitute to a full breakfast. Good place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank michel6395 for their review and for highlighting our breakfast and our location. More

Surrey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I've used this hotel several times because it's convenient for business. I wouldn't call it luxury but the hotel is clean and comfortable. At the time of the stay some parking upgrades were being done but this was not a major inconvenience. The breakfast is basic waffles etc. and a few hot items would be nice to have but this... More

Review collected in partnership with Best Western

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank MSDSP2P for their review and for letting our potential guests know that we are a solid, clean, and comfortable midscale hotel. We're always looking at ways of improving our product and we're glad this guest was not too impacted by our parking lot improvements. More

Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked online, thinking we got the senior rate, but didn't. Luckily we asked at the front desk and were given the senior rate. Also, when we booked we had asked for a quiet room, but were given a room facing the Island Hwy. Needless to say, not quiet. We were moved to a room on the second floor on... More

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GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank trip1check for their review. This was one of those rare times where we were not able to accommodate a specific guest request and one which we are sorry for. It's for this reason that we can't guarantee requests but we do our best to accommodate them. It even states on the website where one enters requests:... More

Bothell, Washington
Top Contributor
110 reviews 110 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We picked this hotel based on the favorable reviews we'd seen on Trip Advisor and because the description stated that it was close to the ferry terminal. Neither of these turned out to be true. The hotel is actually about 20 miles from the ferry terminal and the parking was extremely limited. We arrived around 1am and had to park... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank iloveloveseaotters for their review. We made a mistake at check out which caused a big misunderstanding and that was completely our fault. We owned that mistake and we apologized as soon as we were notified of the situation. The incident shouldn't have happened and we are only human and sometimes do make mistakes. That criticism of... More

Philippines
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent stay with very reasonable price. Staff are very accommodating and you are well served especially those in the restaurant when we had our breakfast. The breakfast was hefty too. I was expecting that it would only be simple since it was indicated only as a continental breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Squikak for their review and for their great feedback on their stay. It's great to see the good comments about our breakfast team, and we will be sure to pass along your great feedback. More

Victoria, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014

A gem of a hotel sort of hidden just seconds from a big box shopping centre at the edge of town. Very quiet and very nice rooms...you can even smoke on the balcony! And the free continental breakfast went well past what you would think.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Peter F for their review and for all of the great feedback. We try to take a common sense approach and tolerate smoking on our balconies provided it does not interfere with other guests enjoyment, and provided the guest room does not smell like smoke. When it does interfere with others' enjoyment we will ask guests... More

Madison, Wisconsin
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 18, 2014

We stayed here 2 nights. The Inn is comfortable & was convenient for our plans. We wanted to visit locations along the coast going north & also be close to the ferry for connections back to Vancouver. Staff recommended a quaint seafood place on the Wharf. This is a good location for sightseeing beyond just Victoria.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We'd like to thank Kleamiller for their review and for featuring that their stay was comfortable and convenient. More

Mississauga, Canada
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed June 6, 2014

Stayed here during a business trip in which I had to take my dog. I was pleased with the friendliness of the staff, the quick check in, the clean accommodations. They helped fulfill my request of having a room close to an exit. The continental breakfast was OK. I was a little disappointed in a couple things. First I found... More

Was this review helpful? Yes 1
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review

We would like to thank Pastadutchie for staying with us and their review of our hotel. Just a note for people looking to book is that our first floor only is pet friendly so reservations need to be made in advance and coordinated with the hotel directly. The restaurant and pub space is not open, but there are a number... More

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Additional Information about Best Western Northgate Inn

Address: 6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
Phone Number:
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style
#1 Best Value Hotel in Nanaimo #2 Family Hotel in Nanaimo #6 Business Hotel in Nanaimo
Number of rooms
72

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