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BEST WESTERN Northgate Inn

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6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
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1 room 1 adult
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BEST WESTERN Northgate Inn
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268 Reviews from our TripAdvisor Community

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Delta
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I like to stay here for the location, its on my way into town and close to dining and shopping. staff if friendly and efficient and continental breakfast is included. Although for breakfast use to carry 0% yogurt but noticed this time they didn't have. had to skip it, darn :-)

Review collected in partnership with Best Western

Helpful?
Thank Kelly W
Abbotsford, Canada
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Sam and I stayed here over Xmas. It was clean and comfortable . It is easy to get to and close to anything you could need .The only down fall was the checking time but that's small potatoes . We would stay here again for sure. They were very helpful at the front desk

Helpful?
Thank RON M
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank RON M for their review and for choosing to stay with us over the holidays. Our check in time after 3PM is consistent with most hotels. As we have an 11AM check out time this gives us the opportunity to properly clean and reset the room for the next guests. On top of resetting the... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We got off the ferry very late. It was nice to be greeted by the smiling face of the person at the front desk. The room was spacious and clean. Breakfast was nice: waffles, apples, oranges and juice, etc.

Helpful?
1 Thank Dan K
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Dan K for their review of our hotel and for highlighting our staff service as a positive memory of their stay. We will certainly pass Dan's comments forward to our staff. We look forward to hosting Dan K again next time they are in Nanaimo. More 

Wasaga Beach, Ontario
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long flight from Ontario and then drive, arriving at this hotel was welcome indeed on Christmas Eve. The hotel boasts a lovely foyer and the friendly front desk staff automatically upgraded us to a king suite which was clean, we found it very quiet, comfy bed, cozy linens, lots of hot water and towels. Front desk folks had... More 

Helpful?
Thank LandAirSea
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank LandAirSea for their review of their Christmas stay. We are a popular location in close proximity to many residents of North Nanaimo and we are an ideal place for people to stay over the holidays and when visiting family. We look forward to welcoming them next time they are in town. More 

Canada
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were given a room on the third floor which is great as this is the top floor. Our room faced the north and this is not a good thing. This room had a lot of “road noise” as there is a four lane road that runs alongside the hotel. The air conditioning was quite loud which made for an... More 

Helpful?
Thank GrannyAC
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank GrannyAC for their very detailed review of our hotel. We have nearly completed the renovation to the outside of the hotel and are just beginning some improvements to the inside facilities. The fitness centre, laundry area, and public washrooms are now out of order and under renovation. In future we will be updating carpet, wallpaper... More 

Victoria, Canada
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

With the exception of having terrible signage and driving past the place twice in the dark it is your typical adequately appointed hotel...its like coming home in that you know what you are getting! Shower works and its clean. Rooms are okay size...no hesitation in recommending! Our room was a bit loud being orientated so close to the highway...not too... More 

Helpful?
Thank Rdrambuie
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Rdrambuie for their review and we would like to apologize that our signs were not as visible as one would hope. We are in the process of consulting with a major sign company over ideas of how we could best improve our signage off of Metral Street. We would like to thank this guest for... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

As soon as we arrived we were greeted by very friendly staff at the front desk.We asked about restaurants in the area and got some very good recommendations.The room was very clean and comfortable.The continental breaky was ok.Boiled eggs,waffles,cereal,fruit nothing special.Lots of shopping around the area.I'd stay here again.

Helpful?
Thank Linda G
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Linda G for their review and for the great feedback about their stay. We pride ourselves in our friendly front desk team and for our clean, comfortable accommodations. We always appreciate constructive criticism and we have made several improvements lately to the breakfast area including adding a conveyor style toaster. This improvement was made thanks... More 

Duncan, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

The front desk staff were very friendly and helpful on both check in and check out. The room was very clean, and the bed was very comfortable. The continental breakfast is good. We would definitely stay at this hotel again in future.

Review collected in partnership with Best Western

Helpful?
Thank Marlene D
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Marlene D for their review and for highlighting the many great features of our hotel. We look forward to seeing them again in future. More 

Victoria, Canada
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 4, 2016

Right off the highway in Nanaimo. Rooms are modern, clean, and spacious. Beds are super comfortable. Friendly front desk staff, even gave us a complimentary upgrade since it was my birthday! Only thing I could say they can improve on is the breakfast - almost everything had gluten or dairy in it, so it makes it a bit difficult for... More 

Helpful?
Thank cmwpm
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank cmwpm for their review and for the feedback regarding their stay. We have added some new touches to our breakfast room and are still looking at options and have plans to make further improvements. For guest with dietary needs we do have a selection of both dairy free and gluten free options available upon request. More 

Okanagan Valley, British Columbia
Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed December 30, 2015

What a relief to enter a room that had everything we required or wanted: free wifi, free safety box, microwave, mini-fridge, iron, ironing board, free (one) bottled water, free Keurig coffee, soap, conditioner, body lotion, two luggage racks, desk and desk chair, armchair with ottoman, three brighter-than-the-usual-hotel lamps, etc. Great stay, wish it had been a bit cheaper as it's... More 

Helpful?
2 Thank Jenny M
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Jenny M for their review and for highlighting some of our great features. It's nice that we've had a guest point out our bright hotel lamps. We've chosen an energy efficient bulb of 100W equivalent as it provides a much better light for reading. Our rates significantly fluctuate based on a number of factors and... More 

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