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BEST WESTERN Northgate Inn

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6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada
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BEST WESTERN Northgate Inn
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222 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • All months
    (222)
  • Mar-May only
    (46)
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Calgary, Canada
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

• Spent 3 nights with my parents • Shanuna + Hillary at the front desk were helpful • Fast check in • Had to change rooms in the middle of the stay. Was it an inconvenience, yes. Was it the worst thing- no. • Breakfast was ok.

Was this review helpful? Yes 2
Delta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were traveling with a 17-18 yr girls Ball team and this hotel knew this as we had booked 10 rooms, there was also another team from the same tournament staying here with at least 10 rooms as well. The property has no courtyard or any space outdoors except parking lots so during the evenings most of the parents gathered... More 

Was this review helpful? Yes 1
Vancouver, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was our second stay at this hotel and it will be our last. On the first trip several years ago we stayed on the third floor which had less noise, but the carpets were just as filthy as this most recent trip when we stayed on the first floor. Pros-very comfy beds and pillows, kitchenette in room, very friendly... More 

Was this review helpful? Yes
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank dawntop for their review and for highlighting the pro's and cons of their stay. We have had a few reports of carpet issues and our maintenance team will continue to work on their cleaning. We also routinely bring a carpet cleaning company to clean all of our carpets. All of our carpet and wall paper... More 

Prince George, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for the first time and was very happy with everything. I would stay again.I like Best Westerns. I usually stay at them if I can.I recommend this hotel and all Best Westerns to stay in. I even stayed at one in Ohau, Hawaii.

Review collected in partnership with Best Western

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GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Maureen M for their review and for their recommendations. More 

Eugene, Oregon
Level Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean. Bed comfortable. Good ac. Wallpaper was a bit patchy. Bathroom clean and shower nice. Easy access to north Nanaimo. No complaints other than it is getting worn; dirty carpets in the halls and patched and repatched wallpaper. Nice breakfast area.

Was this review helpful? Yes
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank RFA2249 for their review. There are a few improvements we will be making throughout the property including new carpet and wallpaper in the rooms. We will be commencing with some exterior renovations beginning in August, which should only cause minimal disruptions if any. More 

Vernon, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

At first glance after a long day on the road the room looked okay but in the light of day it left a lot to be desired in cleanliness, the carpet was filthy, there was a large size bug living in the bathroom.. They don't have enough parking when they have a full house and direct you to park in... More 

Was this review helpful? Yes
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank matt c for their review. We're sorry that this guest was disappointed with their room. We will be making improvements throughout the property starting with some exterior renovations in August. Our parking is first come first served and we have 90 spaces on the property for our 72 room hotel. The rear parking lot is... More 

Tofino, Canada
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great rooms, breakfast was fab, staff on the front desk were wonderful too. Parking was safe and secure. close to woodgrove mall, so you dont even have to drive there, can just walk on over. great business stay !

Was this review helpful? Yes
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank wolfcruise for their review and for pointing out our great location. More 

Edmonton, Canada
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is by far the best Best Western property that we have stayed at. The staff were wonderful - all of them were genuinely friendly. Our room was super clean and had everything we needed plus more! The furniture was a cut above the usual hotel utilitarian furniture and made us feel as if we were in a grander place.... More 

Was this review helpful? Yes
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank FishandRose for the review and for mentioning our great service. We look forward to welcoming them back next time. More 

Port Rowan
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay, because of the extremely helpful staff, the cleanliness, and location for our trip across island to Tofino BC. at my request they changed location of our room, and when we returned to stay again, moved us closer to the front of hotel. We left something in the room, so they e-mailed us to advise, also told... More 

Was this review helpful? Yes
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Gary L for their review. Our staff are always willing to help with recommendations for local restaurants and shopping. We look forward to welcoming this guest again in future. More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Appears to be recently renovated. Clean, comfortable motel. Best feature is bed and bedding very comfortable and a grade or two above what one would expect. Large breakfast area with good continental selection including waffles. Very friendly accommodating staff.

Was this review helpful? Yes
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Al and Nancy B for their review and for highlighting their experience at our property. We are actually about to undergo some improvements starting in August and beginning with the exterior of the building. We expect minimal disruptions if any. More 

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