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Borgata Lodge Hotel

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3185 Via Centrale, Kelowna, British Columbia V1V 2A7, Canada
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Borgata Lodge Hotel
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34 reviews from our community

Traveler rating
    8
    14
    5
    0
    7
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12
9
Solo
0
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed 1 week ago

Do not stay here... The Borgata Lodge has the absolute worst customer service I have ever received. The managers are more worried about golfing then running a proper establishment. We stayed there for four nights, when we first arrived it was a little run down but thought it would do... well we thought wrong. The hot water room had some... More 

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golfresort, Manager at Borgata Lodge Hotel, responded to this review

I am the manager, all guests get my cell number as I care about our clients. She called me at 11 am it was my day off, I was not golfing as she states. I apologized and immediately called our tech and duty manager and drove back to the lodge. Our tech was there in 30 minutes on a good... More 

Alberta, Canada
1 review
4 of 5 stars Reviewed December 19, 2014

Nice and close to airport, central to Lake Country and Kelowna. We stayed in a "condo -style" 2nd floor unit for 1 week. We were visiting family in the area and loved the convenience of having kitchen facilities and our own living space. Enjoyed pizza from the on-site pizza shop, but missed not having any lounge or sports bar type... More 

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Vancouver, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 3, 2014

Great location and good amenities We had a great ground floor patio overlooking the golf course. An easy walkup from the walkway Does not feel like a hotel room But it is the same price . Queen and a pullout couch ,slept 4 quite comfortably. Had a mini fridge,coffee maker,and microwave ,shared b b q. which is enough for a... More 

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Oakville, Canada
Top Contributor
63 reviews 63 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed in a penthouse loft, and it had everything we needed. While the unit may be a little tired, and could use an update, it was a very nice place and had everything we needed for our three night stay. Wonderful location if you plan on golfing in the local golf course, you can walk to the pro shop... More 

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Prince George, Canada
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 8, 2014

Our group of 13 rented 8 rooms for 2 nights consisting of mixture of studios, 1 bdrms and the hospitality unit for a corporate ( & spouses) retreat. Our 1 bdrm was very nice with a fully equipped kitchen, deck with BBQ, washer dryer, 2 baths and a loft bedroom with a queen and single bed. We were not in... More 

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Edmonton
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2014

My wife and I flew in and stayed there over the May long weekend. You will want to rent a car at the airport to get around in Kelowna as the city is quite spread out. The hotel is clean and quiet. They use a lockbox key system if you arrive when the office is closed. There are laundry facilities... More 

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golfresort, Manager at Borgata Lodge Hotel, responded to this review

Hi there, Thanks very much for staying with us, we really appreciate the review and your business ! I would like to mention our new hi speed wireless internet is 10 times faster than what we had before. We would love to have you back if your this way again. Happy and safe travels ! More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed March 28, 2014

I have never submitted a review online so just wanted to throw in some things from my stay at the Borgata after reading all the negatives. Sounds like different place. My wife and I are golfers, we have played many of the courses in and surrounding area of Kelowna. The Manager (Guy) knows every course in the area and if... More 

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golfresort, Manager at Borgata Lodge Hotel, responded to this review

Hi there, Sorry for being a bit slow on thanking you for staying with us and providing such a detailed review, This will surely help others understand our lodge and what we have to offer. Our staff will be told of your review nad appreciate your feedback We would love to have you back again Many thanks, Happy and Safe... More 

Vancouver, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

I have stayed at The Borgata on two occasions now - one a couple of years ago on a boys golf trip and most recently this past summer with my wife and two small children. I have only complimentary comments to make. First of all the place is excellent value - especially when sharing the cost of a condo with... More 

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golfresort, Manager at Borgata Lodge Hotel, responded to this review

Hi there, Thank you for taking the time to provide a review, we really appreciate the kind words ! Our staff are simple people who try hard to make a difference, they were advised of your positve comments. We are delighted you had a good time and welcome you back in the future. Perhaps with your family or another guys... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed December 4, 2013

I've stayed twice at the Borgata lodge (as can be seen in my pictures). The lodge is really amazing for its location. The views are incredible. The lodge itself is a nice break from the usual boxy hotels. The building has a lot of character, as do the surroundings. Rooms are clean and service was great. Everyone there is very... More 

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golfresort, Manager at Borgata Lodge Hotel, responded to this review

Hi there, We appreciate the review and your comments ! Since you stayed we replaced our wireless system with a new one that is 10 times faster! 90% of our suites have been upgraded in the last 2 years, new carpet, new TV's, new beds, new sofa beds etc. The ones that have not been upgraded are still good suites... More 

British Columbia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 26, 2013

This place was alright. It is not a full service hotel, so as long as you rent knowing that it is OK. If you are planning to golf, the location is great as it is next to the two courses that make up the Okanagan.

Was this review helpful? Yes
golfresort, Manager at Borgata Lodge Hotel, responded to this review

Hi there, Thanks for taking the time to send a review. Our business is a smaller one than big hotels, our ftont desk is not open 24 hours however every guest gets our GM's cell phone number which they can call 24 hours a day. April to Nov the front desk is open 7 days a week, normal business hours... More 

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