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Manteo Resort - Waterfront Hotel & Villas

Certificate of Excellence
3762 Lakeshore Road, Kelowna, British Columbia V1W 3L4, Canada
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Manteo Resort - Waterfront Hotel & Villas
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Ranked #6 of 34 Hotels in Kelowna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
zahadran Vancouver, Canada
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672 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful waterfront location, breakfast buffet was good, comfortable room, staff were very friendly and helpful. Only one problem, for a hotel this size, they need more than one elevator! I would stay here again. Would be fantastic in summertime.

Was this review helpful? Yes
ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Guest, Thank you for choosing to stay with us for your recent visit to Kelowna - happy to read that you enjoyed the Resort & waterfront location. We hope that you have an opportunity to return again soon. Kind Regards, Dana Crichton Director of Sales & Marketing More 

Barrie
1 review
4 of 5 stars Reviewed 4 days ago NEW

My son and I had an amazing trip, comfy beds amazing views, close to everything and the restaurant is fantastic :)) You will love it !!! Need to go to Kelowna its amazing I will be returning for sure :)

Review collected in partnership with this hotel

Was this review helpful? Yes
ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Vanessa, Thank you for sharing your review of your Amazing Time at the Resort, including the great meal in our restaurant; Smack DAB. We hope that we see you return to Kelowna & Manteo Resort again soon! Kind Regards, Dana Crichton Director of Sales & Marketing More 

Edmonton
1 review
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed this hotel as the room and breakfast buffet was great. I had a poor experience with one server, who was rude and then oblivious, but other than that, it was a great stay. The breakfast buffet was filing, the room very comfortable and the wifi was great.

Review collected in partnership with this hotel

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ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Cathryn, Thank you for passing along your comments about the poor service you encountered from one of the servers in our restaurant; Smack DAB. Your comments have been passed along to our Restaurant Manager. We hope to see you back at Manteo Resort again soon. Kind Regards, Dana Crichton Director of Sales & Marketing More 

Kamloops
1 review
3 of 5 stars Reviewed 6 days ago NEW

It is unfortunate that we had the worst customer service I've ever received while visiting a hotel. Chris was extremely rude, unfriendly and not the least bit helpful. It is my personal opinion that I was treated very poorly because I had made my reservation via Hotels.com. I travel frequently for work and book both direct with the property or... More 

Review collected in partnership with this hotel

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ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Sherry, I am so sorry to read about your experience with our Front Desk upon your arrival. Please know that you comments have been passed along to our Front Office Manager, who will discuss directly with the team member that you mentioned. We treat all our guests, regardless of how they made their reservations, to the same high level... More 

Cranbrook
1 review
5 of 5 stars Reviewed 6 days ago NEW

Fantastic location right on the lake. Loved the lakeview room. Catering staff went above and beyond for the event I attended. Front desk staff are top notch. I would recommend this hotel for a couples retreat and will be bringing my spouse the next time.

Review collected in partnership with this hotel

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ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Anita, We are glad to read that you enjoyed the event that you attended while staying at Manteo Resort. I will be sure to pass along your comments to our Banquets Manager, Ed. We look forward to having you return again soon. Kind Regards, Dana Crichton Director of Sales & Marketing More 

Cranbrook, British Columbia, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was very impressed from the moment that I pulled into the parking lot. The resort is quite large but very welcoming looking. The reception area is spacious and the staff were very accommodating. I had booked a double bed room and they had upgraded me to a room with a king bed and pull-out couch. My room was switched... More 

Was this review helpful? Yes
ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Tracey, Thank you for taking the time to write your review of the Resort. We love that you call us "Beautiful Inside & Out" - we do feel that we are a bit of a gem and located in one of the most beautiful places in Kelowna. I am also glad to read that you went to our restaurant;... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Seriously have to stay here! From the gorgeous lake views to the awesome staff, this resort really wowed! The front desk staff were so friendly and really went above and beyond to make our 5 year anniversary day trip special. Did not try the food at Smack DAB as the reviews were not so great.

Review collected in partnership with this hotel

Was this review helpful? Yes
ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Guest, We are so happy that you were able to experience Manteo Resort for the first time & that you were able to celebrate your 5 year anniversary with us - Congratulations from everyone at Manteo Resort. You may have to make it an annual trip! Kind Regards, Dana Crichton Director of Sales & Marketing More 

Halifax, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Very enjoyable experience visiting Kelowna (12 to 18C) from a very adverse winter in Halifax (-6to +5C) in early April 2015. WIne, Golf, Real Estate and Curing Rink tours of the Okenagan. Manteo was an excellent experience in a one bedroom lake side unit. Also a great jumping of point for winery and golf tours from Panticton to Vernon. Exceptional... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Guest, I am sure that the weather was much kinder to you while visiting us in Kelowna than what you experienced in Halifax this past winter. Sounds like you were able to experience a lot of what the city has to offer, including hiking,. wine tours & golfing. Hope to see you back again soon! Kind Regards, Dana Crichton... More 

Vancouver
1 review
5 of 5 stars Reviewed 1 week ago

Booked a lakeview room which was incredible and extremely romantic as my wife accompanied me! Balcony time with a drink was amazing, dinner and drinks at the Smack Dabs were delicious and enjoyable. thank you

Review collected in partnership with this hotel

Was this review helpful? Yes
ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Reg, So happy to read that you & your wife enjoyed your stay, along with your visit to our restaurant, Smack DAB. Hopefully we will see you back in Kelowna & at Manteo Resort again soon. Kind Regards, Dana Crichton Director of Sales & Marketing More 

vancouver
Top Contributor
69 reviews 69 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to get away from Vancouver for a couple of days and head to Kelowna. I have never stayed here before but knew the property. We took a 1 bedroom suite and it was great. Nice people, great location. We were there off season and had fun so it would be great in the summer.

Was this review helpful? Yes
ManteoResort, Director of Sales at Manteo Resort - Waterfront Hotel & Villas, responded to this review

Dear Guest, We are happy that you were able to experience Manteo Resort for the first time & hope that you do get a chance to return again soon! Kind Regards, Dana Crichton Director of Sales & Marketing More 

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