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All 34 Kelowna hotels

Delta Grand Okanagan Resort & Conference Centre

3.5 of 5 Resort   |   1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
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Delta Grand Okanagan Resort & Conference Centre
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Ranked #5 of 34 hotels in Kelowna
A recent review
5 of 5 stars reviewed 1 week ago
Denise F Okotoks, Canada
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223 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Okotoks, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We wanted a special place to celebrate our Mom's 80th birthday. Our stay at the Delta Grand was 'the icing on the cake'. The attention to details and their guests was apparent starting with the first phone call to the reservation desk to book our rooms.The excellent service continued from the moment we walked up to the reservation desk and... More

Was this review helpful? Yes
DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Denise What a fantastic review! We love hearing stories like this where everything came together to create a lasting memory of a very special occasion. I'm thrilled to hear that your mother had such a great birthday. Thank you for choosing to celebrate here with us. We also look forward to having you and your family back to the... More

Vancouver
Top Contributor
74 reviews 74 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

The service was excellent - all the way from the front desk check in to housekeeping and the restaurant. In my situation the staff went above and beyond what I would have expected. I stayed in a newly redecorated room in the south tower with a lake view. Bed was comfortable, the lighting at the bedside was excellent and I... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest Thank you for taking the time to make a review of your stay with us. I'm pleased to read that you enjoyed your stay with us and approve of the comfort and functionality our newly renovated rooms! I do apologize of the inconvenience of the a/c unit in conjunction with the Smart Desk. There are individual temperature... More

Victoria BC
Contributor
11 reviews 11 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is located on the water right downtown Kelowna. New modern and beautifully built with good size rooms and splendid view of the lake and the mountains. Really good beds which is important to us when we travel away from our own bed. Super friendly and helpful staff with lots of suggestions for restaurants and activities. We did use... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest Thank you for taking the time to make this review! I'm so pleased to read that you enjoyed your stay with us and had a restful sleep in our beds. They are often commented on by guests on their comfort so I'm glad you agree. It's great you were able to enjoy some of the amenities at... More

Niagara-on-the-Lake, Canada
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 5 nights in kelowna and completely enjoyed our stay at the Delta Grand. We found the staff very friendly and helpful. Our room was well laid out and very clean. The location allowed us to walk to many restaurants as well as many shops. The grounds are spectacular, with boardwalks and walking trails along Lake Okanagan. We were... More

Was this review helpful? Yes 1
DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest Thank you for taking the time to make this review! I'm so pleased to read that you enjoyed your stay with us and had some great interactions with our staff. You are right in that Springtime in Kelowna is beautiful and a perfect time to take a leisurely stroll around the hotel, along the lake and over... More

Kamloops, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was very comfortable and clean. Well set up for WI-FI access and charging any electronics you may have. The service was great and the Conference amenities and food was very good. Check-in and check out was seamless and quick, staff are very friendly and wanting to help out. The Conference room rates were very reasonable. If I had... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Guest Thank you for taking the time to make this review. I am pleased to see that you enjoyed all aspects of your stay from check in to your conference experience. I do apologize for the issue you had with over height parking. We hope to see you again for your next conference or perhaps a leisure stay in... More

Calgary, Canada
Top Contributor
62 reviews 62 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Through Interval International we arranged to stay at The Delta Grand for a week in order to do some skiing in the area. We had a two bedroom suite, which was very nice and well equipped, although it would have been nice to have two bathrooms. We received the room at a very reasonable rate, but ordinarily rooms are quite... More

Was this review helpful? Yes 1
DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Bob Thank you for choosing to stay with us during your ski holiday. I hope you had a great time skiing up at Big White! I am glad you had everything you needed in your suite and enjoyed time in the pool and hot tub. We look forward to welcoming you back to the hotel again soon, possibly for... More

Vancouver
Top Contributor
74 reviews 74 reviews
64 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Delta Grand for three nights in February as part of a conference I was organizing and on the whole, I was impressed with the level of professionalism displayed by staff. Check-in was quick and I was given an upgrade into a large and comfortable room with a Jacuzzi, sitting area, two TVs and great Philosophy amenities.... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest It's great to hear that you had such a wonderful experience during your stay with us in February! You'll be happy to hear that all of our rooms in both towers of the hotel are completely renovated. Our restaurant does pride itself in obtaining fresh, local products so thank you for noticing and appreciating that! We hope... More

Airdrie, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After trying out another hotel in Kelowna (and being so disapointed that we asked for a refund!), we called Delta. We were exhausted after 10 hours of travelling and had our two dogs with us (both large breeds). We were starting to loose hope. As soon as we arrived here we were greated by a very friendly concierge and escorted... More

Was this review helpful? Yes 1
DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Ashley Wow I'm so glad we were able to turn your day around for you into something memorable! I can imagine how tired you must have been after traveling for 10 hours with 2 dogs. We love being a pet friendly hotel and are always happy to check in our 4-legged guests. All of our rooms are newly renovated,... More

Edmonton, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Everything was flawless the check in was great by... Gabriella? the residence was clean as to be expected from this brand. on the third night of our stay the security of the hotel decided to be rude and even asked us to leave the hotel because we had forgotten our room number and were trying to get a new card... More

Was this review helpful? Yes
DeltaDGO, Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest, I am so pleased to read that overall you enjoyed your stay at our resort. I do apologize for any miscommunication surrounding access to your room. As you can imagine our security team has to be so careful when giving access to our rooms. For the safety and security of all our customers we must ensure that... More

Kamloops, Canada
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 13, 2014

Traveled to Kelowna for a weekend get away. Stayed at the Delta Grand Okanagan for the easy access to the attached Casino. The hotel went through an update a couple of years ago and still feels new enough. The room wasn't bad or really special in any way. The king bed had a topper on it and was very comfortable,... More

Was this review helpful? Yes 1
DeltaDGO, Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest, I am so pleased to read that you enjoyed your stay. I am surprised to read about your challenges with our WiFi as it is not something we hear very often since our upgrade. Speaking of upgrades I do want to pass along that our hotel will be adding Hi Definition television within the next two months... More

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Additional Information about Delta Grand Okanagan Resort & Conference Centre

Also Known As:
Delta Grand Okanagan Resort & Conference Centre Hotel
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Grand Okanagan Resort & Conference Centre Kelowna, Okanagan Valley
Address: 1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Kelowna
#4 Business Hotel in Kelowna
#10 Family Hotel in Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Grand Okanagan Resort & Conference Centre 3.5*
Official Description (provided by the hotel):
Resort has completed extensive renovations to all 262 guestrooms in the North and South Tower. The newly designed ModeRoom features SmartDesk work area with multiple connectivity docks, complimentary internet, and many other thoughtful touches. Renovations included the addition of Club Lounge and two private guest room floors with exclusive amenities and services. Best views in town! ... more   less 
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