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Delta Grand Okanagan Resort & Conference Centre

Certificate of Excellence
GreenLeadersSilver level
1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
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1 room 1 guest
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Delta Grand Okanagan Resort & Conference Centre
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547 Reviews from our TripAdvisor Community

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Traveler rating
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    177
    54
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

A business trip took my wife and I along with our 15 year old son to Kelowna. Our stay at the Delta was terrific. We booked a suite for the 3 of us and it was exactly what we needed. The staff were there when we needed them. The area around the hotel was full of bars, restaurants and coffee... More 

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Shanghai, China
Level Contributor
183 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a big hotel with all the amenities you need. We booked a lake-view 2-bedroom condo which was generally perfect with a spacious lounge, 2 spacious bedrooms and 2 bathrooms. The only disappointing factor was that it didn't really face the main lake and actually only faced the man-made lagoon. I felt this was poorly advertised!

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Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently spent two nights at the Grand for a family get together. I can't say enough good things about this hotel. It's all the little things that make this a really great place. Like the flavoured water in the lobby, to the bottle of water on your night stand each evening and the water I was given for the drive... More 

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Langley, Canada
Level Contributor
10 reviews
4 of 5 stars Reviewed 4 days ago NEW

We had a quick trip for business up to Kelowna. I hadn't been inside the grand since I lived in Kelowna over 15 years ago. What a pleasant surprise. The lobby isn't overly exciting, but the fantastic valet service that greets you at the front door helps you overlook that. The room is a whole other story. Ours was super... More 

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Comox, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just spent 3 nights in a suite at this beautiful resort. Loved all the 'little' things happening around the hotel like the flavoured ice water in the lobby to chocolates and water bottle turn down service every night. The pools are fantastic and the fitness centre is more than adequate. Both with hours that make sense. Our room was outstanding... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Delta Grand for the last night of our week visit to Kelowna and what a wonderful way to cap off a wonderful trip to the West coast. We were greeted by warm and hospitable staff who took excellent care of us. The room was beyond expectations and the view from the balcony was outstanding. The buffet... More 

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Kelowna, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed there for 6 months as my house was being built and would never go back! The hotel needs updates. everything in our suite always broke down from the coffee makers to the sinks and toilets. The housekeeping was good but that was touch and go as well! The billing was always a fight there was random things put on... More 

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London, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Although the room booked was for one person another guest accompanied me on my trip so we asked for a room change. As the hotel was fully booked we were asked to wait one night for a room with two beds. This request was met by the front desk staff with out complaint or delay. The change was made the... More 

Was this review helpful? Yes 1
Alberta, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

First time travelling to Kelowna and it was absolutely stunning. The city is beautiful and the people are nice. However, the delta staff was wonderful. Everyone was happy to help us with any request. In particular the man, Paul, who answered ALL of our requests was amazing. He was very professional with my picky requests and polite. While my younger... More 

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New York City
Level Contributor
150 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We made the reservation for 2 rooms about month ahead of the visit but we checked in we were given Rooms on separate floors and one of the rooms was not ready at 4 PM check in. I don't think the management understand the family concept. Swimming pool was small for for the size of resort. Listed events were not... More 

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DeltaDGO, Director of Rooms at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest Thank you for your feedback regarding your recent stay with us. I apologize for the confusion you experienced regarding your rooms and having to reside on separate floors. I’d appreciate the opportunity to speak with you and look into these matters further if you would contact me directly at mark.jeanes@deltahotels.com. I look forward to hearing from you... More 

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