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All 34 Kelowna hotels

Delta Grand Okanagan Resort & Conference Centre

3.5 of 5 Resort   |   1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
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Ranked #3 of 34 Hotels in Kelowna
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 3 days ago
brian157 Vancouver, Canada
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364 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Contributor
17 reviews 17 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Delta Grand is arguably the best hotel property in Kelowna. The room I stayed in was spacious, quiet and comfortable, especially the bed. Nice view of the marina and lake. The hotel is clean and service is very good with the exception of the Reception area which seemed to be understaffed at times. Had to wait a good 20... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Brian I'm so pleased you enjoyed your stay with us but I apologize that checkout took longer than anticipated. I'm glad you were able to enjoy the hotel amenities as well as ones in the surrounding area. Thank you for recommending us as a great place to to stay while in Kelowna. We hope to see you again soon,... More

Kingston, Canada
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a great spot! I truly enjoyed my 5-night stay at the Delta Grand Okanagan, and rank it as among the best hotel experiences I’ve had in many years of travel. Staff were all so pleasant and upbeat, and always had a smile and a hello whenever you crossed paths with one of them – it was really nice to... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest What a fantastic review! To read that this was one of your best hotel experiences you've had in many years of travel is one of the best compliments we could ask for. I'm thrilled to hear that you had some great interactions with our team and they were able to make your stay that much more memorable.... More

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

While the exterior and lobby design are familiar and unremarkable, the Delta Grand excels where the business traveller needs it most: very well orchestrated service, sophisticated rooms, and an experience of the local landscape through well planned waterside dining rooms. During your brief stay, you can have breakfast by Lake Okanagan and enjoy local wines on the terrace - with... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Michael Thank you for taking the time to make this review. I'm glad you had such a great stay with us during your business trip to Kelowna. I do agree that Lynn does make some great wine recommendations and the butter chicken is one of our most well known and popular dishes! You'll be happy to hear that there... More

Woodinville, Washington
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We only stayed one night here but were extremely impressed with the hotel and staff. It is located right on the shores of Lake Okanagen, the boardwalk is directly outside the door, and it is walking distance to many parks and shops. The staff at the front desk were friendly and helpful, even giving our dog his own welcome package... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Cindy I was so happy to read that your stay with us exceeded your expectations. I'm glad you were able to bring your four-legged family member along with you on vacation and we are always happy to accommodate that. I will certainly pass along your comments to our team and we hope to see you again in the near... More

Edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We parked to check in and the bellman Luke was so very helpful - as was the front desk staff, who gave us an upgraded view room to enjoy! Luke provided much information and orientation - we had not been to Kelowna in some years - and we were shown where to find the bird sanctuary, Knox mountain park, and... More

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DeltaDGO, Director of Rooms at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Marilyn It sounds as though you had an absolutely fantastic vacation here in Kelowna and I'm pleased we were able to be part of it! Luke certainly showcased the type of elevated guest service that we aim to deliver here at Delta Grand Okanagan and we're very proud of all our team. I will certainly be sharing your story... More

Vancouver, Canada
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The Delta Kelowna has begun a major renewal project and the results are stunning. We loved are room and especially the Smart Desk. We will stay again and looking forward to the public area updates. The walk along the boardwalk near the hotel is very pleasant.

Was this review helpful? Yes 2
DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Rosey It's wonderful to hear that you like the look and feel of the Mode Rooms! I agree that the Smart Desk is great and certainly a nice addition to our guestrooms. We look forward to having you stay with us again so you can see the transformation of our public spaces which I am confident you will also... More

Seattle, Washington
Top Contributor
213 reviews 213 reviews
104 hotel reviews
303 helpful votes 303 helpful votes
5 of 5 stars Reviewed 1 week ago

For our first visit to Canada’s famed Okanagan Valley, we chose to stay at the Delta Grand Okanagan Resort and Conference Centre in Kelowna, a decision that turned out quite well indeed. The Delta Grand Okanagan is located on the eastern shore of Okanagan Lake in Kelowna, just north of the main highway through the area. It is convenient to... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Guest Wow! What a fantastic and thorough review! We absolutely appreciate you taking the time to review your stay with us and I'm thrilled we were able to exceed your expectations from the moment you stepped foot outside of your vehicle. Our four-legged guests do get quite the show of affection around here and I'm glad yours enjoyed her... More

Grand Forks
Top Contributor
60 reviews 60 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Had heard it was the best hotel in town . Arrived to a min 20 min wait for check in. Tried to park while we were waiting and told we had to check in first. Room was smaller than expected. Shower was small and sprayer was inadequate. Liquor selection was limited in lounge. When packing up checked under the bed... More

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DeltaDGO, Director of Rooms at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest, Thank you for your comments about your recent stay. I'm so sorry that your experience fell short of expectations.It's unfortunate your arrival coincided with our largest annual conference check-in, we always strive for a quick and efficient arrival experience for our guests and in this instance clearly didn't deliver on that. We do have many different room... More

Halifax
Top Contributor
85 reviews 85 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights in early October and it was absolutely beautiful. You can't beat the location, wonderful view and the impeccable grounds and top notch amenities. Just having an early morning walk along the lake is heaven. They have the most beautiful indoor/outdoor pool that was actually warm enough to swim outside in October. The staff are... More

Was this review helpful? Yes
DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest I'm so pleased to hear you enjoyed your stay at our "heavenly haven" (wonderful name by the way). It's great you were able to spend some time by the pool and we always love hearing that our team went above and beyond to ensure your stay was memorable. Thank you for taking the time to make this... More

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here in the summer and it was very nice but a bit tired, 2012. Since then they have renovated the rooms and it is lovely. Very quiet this time of year but would still highly recommend this hotel property. The staff was helpful, professional and knowledgeable of the area and restaurant recommendations. The room with a lakeside view... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Guest Thank you for your review! I'm so pleased you like the look of our renovated Mode Rooms. Our lobby and restaurant will also be transformed in the near future so you will have to come back to see for yourself the new look and feel of the entire hotel! We look forward to welcoming you back to the... More

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Additional Information about Delta Grand Okanagan Resort & Conference Centre

Address: 1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delta Grand Okanagan Resort & Conference Centre 3.5*
Number of rooms: 325
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Also Known As:
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Grand Okanagan Resort & Conference Centre Kelowna, Okanagan Valley

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