Delta Grand Okanagan Resort & Conference Centre (Kelowna, Okanagan Valley) - Resort Reviews

Also Known As:: Delta Grand Okanagan Resort & Conference Centre Hotel; Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna; Delta Grand Okanagan Resort And Conference Centre; Delta Grand Okanagan Lakefront Hotel; Grand Hotel Kelowna; Delta Grand Okanagan Resort & Conference Centre Kelowna, Okanagan Valley

Address: 1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada

Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City

Amenities:

Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 On the Beach Hotels in Kelowna

#5 Business Hotels in Kelowna

#13 Family Hotels in Kelowna

Price Range: $$$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: We have renovated our lakefront Vacation Homes and Timeshare condominiums...and they look fantastic! Delta Grand Okanagan is proud to have been named the #2 Waterfront Hotel in 2010 for all of Canada by Canoe.ca. ... more less

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George R

Alberta

Senior Reviewer

10 reviews

9 hotel reviews

Reviews in 7 cities

11 helpful votes

“GRAND HAS COME A LONG WAY”

Reviewed May 21, 2013 NEW

No stranger to Kelowna or the Okanagan Valley, we just finished spending the May long weekend at the Grand Okanagan for a total of four nights in two suites in order to attend a family wedding. This place has come a very long way since it was first branded a Delta many years ago, initially starting out as a glorified... More

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blue_eyes7

Seattle, WA

7 hotel reviews

4 helpful votes

“Nice place - might want to avoid the offseason”

Reviewed May 18, 2013 NEW

Rooms are recently renovated and they look great. TV's have all the modern conveniences to allow you to hook up your own electronics. Overall a really nice hotel. Great location. Scenery along the lakeside walkway is really great. Small bird sanctuary has been preserved along the water and it was chock-full of birds. That was nice. Staff was exceptionally friendly... More

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See 3 more reviews by blue_eyes7 for Kelowna

Dear Guest, Thank you so much for your feedback and I am pleased to read that overall you enjoyed your stay. I do apologize for the perception you received that everything is closed in the "off-season" as that is certainly not the case. There is never a good time to complete annual maintenance but as it is all necessary, so... More

Boogusta

1 review

2 helpful votes

“Bring your cleaning supplies!”

Reviewed May 16, 2013

Thank god we got our room for a discount but even at $170 a night our bathtubs was NEVER cleaned. There was hair in the tube with finger prints and a dirty floor when we got in. We let it go. Next day, same thing- not cleaned. We ran the tub to clean our feet and you can see a... More

Was this review helpful? Yes 2

Dear Guest, I am very disappointed to read of your experience. We take the comfort of our guests very seriously and a clean room is a minimum expectation. It is very unfortunate that we were not able to rectify the problem especially after you brought it to our attention. This is not indicative of a stay at our hotel and... More

Rafael_Lea

Surrey, Canada

7 reviews

5 hotel reviews

Reviews in 4 cities

6 helpful votes

“EXCELLENT EXPERIENCE”

Reviewed May 15, 2013

I travelled to Kelowna for business purposes the 1st week of May and stayed at the Delta Grand Okanagan. The hotel and its surroundings are absolutely beautiful, well kept and inviting. Rooms are very inviting as well as the hotel and are kept clean and tastefully decorated, the staff is very amicable and always ready to be of service. I... More

Dear Rafael It's great to read how much you enjoyed your stay with us and I thank you for your loyalty when you come to the Okanagan! Knowing that our staff made you feel at home is a fantastic compliment and I'm glad you enjoy the new look and feel of our rooms. We hope you are able to stay... More

SeaBiscuit13

Vancouver, Canada

Senior Contributor

21 reviews

6 hotel reviews

Reviews in 8 cities

13 helpful votes

“Rooms to the right of reception are new and nice”

Reviewed May 10, 2013

I stayed here on business in early May and unlike previous visits, my room was in a newer part of the hotel and the room was superb - spacious, modern (not unlike the rest of the hotel which feels very 80s), comfortable, with everything a business person needs. Conference food we ate for breakfast/lunch/dinner was also excellent and conference service... More

Dear Valued Guest, Thank you for making us apart of your conference experience. I am pleased to read that you enjoyed your newly renovated room and all the culinary delights that were provided at your conference. Just to let you know both towers are now renovated so whether you go left or right you are guaranteed to have a great... More

travelsalotBC_Canada

BC, Canada

9 reviews

Reviews in 6 cities

15 helpful votes

“Wonderfully GRAND weekend!”

Reviewed May 8, 2013 via mobile

I recently stayed at The Delta Grand for a weekend away with my husband for our anniversary weekend. We stayed at this property 15 years ago for our wedding night. The experience was as wonderful as the first time. Upon check in Yvonne and Megan congratulated us on our special weekend and educated us on resort - weather was perfect... More

Dear Valued Guest, Wow an Anniversary & Birthday in one weekend. We are honoured you chose us to help you celebrate both momentous occasions. Happy belated Anniversary & Birthday to you! I'm so glad you got to enjoy some of the great amenities at the hotel and were able to put your feet up and relax and let us take... More

Coffeefanatic13

Warminster, United Kingdom

8 reviews

3 helpful votes

“2 day stay in The Delta Grand”

Reviewed May 7, 2013

We booked a "mode room" for our 2 day stay in Kelowna as the price was reasonable for a 4* hotel in Canada. The room was comfortable, the bed was super comfortable but the bathroom was very small & basic for a 4* hotel. Also the air con had a mind of it's own, kept switching itself on & off... More

Dear Valued Guest, I'm happy to read that you found our new rooms & bed to be so comfortable! Those beds are definitely the most sought after item in our rooms. I am sorry you had troubles with the air conditioning unit and I will be sure to have our maintenance team take a look, as no machine should have... More

marbles6

Yellowknife, Canada

2 reviews

Reviews in 2 cities

12 helpful votes

“Pre-Wedding Bells”

Reviewed May 4, 2013

I am going to be getting married at the Delta next month. My fiance and I live out of town so we booked a trip to kelowna to meet with the staff and to make arrangements for our big day. Claudia was nothing but helpful! We received complimentry chocolate dipped strawberries and a personalized note, less than an hour after... More

Dear Bride-to-Be Congratulations on your upcoming wedding! I'm so happy our team was able to assist you with some of the details of your special day as I can appreciate you have a lot to think about and prepare for. I will be sure to pass along you compliments to Claudia, Brian & our Kitchen Team. We look forward to... More

RosemarySorbet

Reviewer

4 reviews

4 hotel reviews

1 helpful vote

“Style, comfort and service”

Reviewed May 3, 2013

This was my second stay at the Delta Grand. I booked room 1013 which is a Mode room with lake view and offers access to the private club room on the 9th floor including complimentary continental breakfast. The room is lovely - spacious, tasteful, and comfortable with high end wireless and other business meeting accessories. I wanted to take the... More

Dear Valued Guest Ah yes, waking up to a view from the 10th floor of Okanagan Lake each morning could put a smile on anyone's face I think! I'm so glad you enjoyed the new design of the rooms and yes those beds... aren't they comfortable? If you're in the market for a new one, they are Simmons Delta-Elite Pillowtop.... More

Stacey u

Edmonton, Canada

Contributor

14 reviews

3 hotel reviews

Reviews in 5 cities

“Beautiful Room”

Reviewed April 30, 2013

Rooms were renovated in 2010 and they are gorgeous. The beds are huge and comfortable, the shower with its removable head was .......... well you fill in the blank. The computer desk area was awesome with all kinds of cords to attach to your laptop; if you have netflex then you can watch a movie on the big flat screen... More

Dear Stacey, I am glad you enjoyed our newly renovated rooms! We always want to ensure that all our guests feel at ease, and in this ever growing technological market, we also believe it is essential to keep up with the newest trends. We hope to see you again soon and maybe you can give our Sunday Brunch a try!... More

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Delta Grand Okanagan Resort & Conference Centre, Kelowna, Okanagan Valley

Delta Grand Okanagan Resort & Conference Centre

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