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Delta Grand Okanagan Resort & Conference Centre

Certificate of Excellence
GreenLeadersSilver level
1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
Hotel amenities
Delta Grand Okanagan Resort & Conference Centre
Best prices for: 1 room 1 guest
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Ranked #4 of 35 Hotels in Kelowna
Certificate of Excellence
GreenLeadersSilver level
A recent review
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485 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW

Very happy with this hotel, close to all city sites, room was clean although bed making was a little patchy. Great view from the room. Poolside service was excellent even though pool was somewhat crowded, then it was 38 degrees. I will be back.

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3 of 5 stars Reviewed 4 days ago NEW

Very beautiful resort hotel right on Okanagan Lake. Staff was friendly. However, we requested upgrade to lake view room which we thought we were assigned but when we got to room, it overlooked parking lot!! When we called to complain, it was explained we were on the "club" level that had a lounge with a view that we could frequent.... More 

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DeltaDGO, Director of Rooms at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest, Thank you for your feedback on your recent stay. I was happy to hear you enjoyed our great location and friendly staff. I'm so sorry that certain aspects of your stay didn't live up to our usual high standards, and while it sounds like our team were able to make amends, I would appreciate speaking with you... More 

5 of 5 stars Reviewed 4 days ago NEW via mobile

It was the 1st hotel we called after our long drive from Calgary and nothing was booked. Right from the reservations hot line to check out the service was outstanding. The room was modern, clean and view was nice, lake and swimming pool. Of course the price you pay you would expect this, but I have stayed in a lot... More 

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Gowanstown Ontario
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night at this resort and wish we were able to stay longer. The location is right on the water close to everything. We had a corner room on the 10th floor with Club Lounge privileges. Fabulous!! The views are spectacular. The pool area is great and the bar/food service is among the best we have experienced at... More 

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Canada
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

We spent three nights here while on family vacation with our 17 & 19 year old. Very clean, very friendly staff, nicely decorated. The outdoor pool was a great place to spend the hot days - lots of chairs, unlimited towels, many umbrella's placed throughout the area for those who want shade. A couple times each day a staff member... More 

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Kamloops, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fabulous Area and Lakeside Hotel &Casino! Terrifically appointed rooms and Service. Timeshare Suites have some with Lake Views. Has it's own pond too. Excellent lake influence. Promenade along Okanagan Lake. Has it all!!! Gamble, swim, hot tub, relax and Enjoy. From high Dining in the Well Appointed Dining Room to Beer and Chips or sandwiches etc in the Lakeshore Pub.... More 

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Toronto, Canada
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here in night paying for an upgraded room with a lake view. We arrived after a long travel day and checked in late (ie after 10). We were surprised that there was no bottled water in the room which is all you want at the end of the day and that's in every hotel regardless of price. The... More 

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DeltaDGO, Director of Rooms at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest, Thank you for your comments and we appreciate you choosing to stay with us. We have many different room types and styles, with amenities that differ depending on room category. On your next visit our team would be happy to review options to ensure you have all the comforts that you are looking for to make your... More 

Saskatoon
Level Contributor
136 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here for a few nights for a conference and it was a beautiful location. Check-in was real quick and staff was helpful. The room was well appointed, large enough, and still in real good shape. The pool area was nice, there were no drinks/food available on the weekdays but we brought our own in with no hassles. the... More 

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Calgary, Canada
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We had booked a 2 bedroom vacation villa through a time share agency. The hotel overall is great. We only stayed for 4 days because of family situation. We had prepaid for everything but on arrival we were required to come up with $700 damage deposit and pay $95 for the whole week of parking. There was no flexibility or... More 

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DeltaDGO, Director of Rooms at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Valued Guest, Thank you for your comments regarding your most recent stay. I'm so sorry to hear about your check in experience, and I will certainly follow up with the team. I will also make sure that any agencies have the latest information to ensure they are telling guests what's needed in regards to terms and conditions, as it... More 

Calgary, Canada
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is magnificent! The rooms are very well equipped and quite comfortable, the hotel itself has many amenities - you really don't have to leave the grounds for anything. Everything is well tended to: the rooms, common areas, landscaping and the staff are very accommodating. I had an marina/lake view room which is well worth the upgrade and took... More 

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