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All 34 Kelowna hotels

Delta Grand Okanagan Resort & Conference Centre

3.5 of 5 Resort   |   1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
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84%
Ranked #4 of 34 hotels in Kelowna
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed today
Travel_Pak Surrey
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302 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Surrey
Top Contributor
79 reviews 79 reviews
23 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed today NEW

We stayed here only one night, while visiting the Okanagans. The hotel is located in Kelowna downtown, directly on the lake. The hotel has an attractive lobby and the grounds. Our room was an updated room with a nice decor. The hotel staff is nice too. The neagatives include being expensive, no fee WIFI and expensive parking. There are pakades... More

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Drogheda, Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We are a family of 4, we had one standard room which was ok & one executive room which was very good, definitely recommend the upgrade if you can stretch to it. Great service at reception desk & in breakfast restaurant. Good facilities & good location. Handy small grocery store located outside main entrance. Would definitely stay here again. Surely... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Guest Thank you for choosing to stay with us for your family vacation! I'm so glad you had some great connections with our team at the Front Desk and during breakfast. We look forward to welcoming you and your family back to the hotel soon! Sincerely, Allison More

Vancouver, British Columbia, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Excellent 4 day 3 nights at this hotel. Lots to do and see. Clean hotel,attentive staff,,, stress free stay. lots of areas to walk along the lake .. many restaurants in the down town area with many different menu options. Hotel breakfast was fantastic outside on the terrace,, by the water,,, good food,,,, good service,,, good views.

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Peter Thank you for choosing to stay with us for your 4 day, 3 night getaway! A stress-free vacation is what we like to hear about and I'm so glad our team was able to accommodate that! We hope to see you again in the near future. Kind Regards, Allison More

Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Beautiful views of the lagoon, friendly staff, lousy service from the kitchen. Two tables left because they had waited too long. I am hungry and grumpy after one hour of waiting. My room is $270 per night and I am not happy with this kind of service. I have 3 more days with a conference I booked and I am... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Julie Although I'm happy you found the view of the lagoon from our restaurant so beautiful and our team so friendly, I was truly disappointed to read the rest of your review regarding your experience in our restaurant. I can certainly appreciate your frustration regarding your wait on your salad. Please know that we have looked further into this... More

Saskatoon
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Many family member were gathering in Kelowna for a wedding in early July. Over the weekend we kept going back to the Grand for the bacon...don't know where they get it, but it is fabulous! And what's nice is they serve the Classic all day, so not to worry if you are looking for an amazing hangover breakfast to revive... More

Was this review helpful? Yes 1
DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Tess If you are speaking of our Maple Pepper Bacon then I completely agree with you that is FABULOUS! It's great to hear you had such a wonderful stay with us and we look forward to seeing you again soon! Sincerely, Allison More

Hong Kong, China
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel is reputed to be one of the best in the Okanagan area and so we reserved a two bedroom condominium. Unbeknownst to us, we were given a room which had a shared balcony with the adjacent unit. Everything was fine until 12 midnight when a group of rowdy men from the unit next door decided to bring their... More

Was this review helpful? Yes 2
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Although there was nothing particularly bad with our experience, we were expecting so much more given the price and reputation of the property. The pool atmosphere was great but the menu and food quality (especially for the kids) was not good at all. Wifi is not good and paying a high price for parking left an additional bad taste. Overall... More

Was this review helpful? Yes 1
DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Kelly Thank you for your review. I was disappointed to read that your stay with us did not meet your expectations. Our poolside menu offers a selection of items hot off the grill from our Cabana Bar and I apologize you did not find the selection to your liking. I was surprised to read that our team did not... More

Calgary, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice property that we have visited many times over the past 17 years, however it is not quite the same since Delta took over management. Prices for both the room and parking are very pricey for what you get. When you pay these kind of room rates the parking should definitely be included!! This hotel seems to... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Guest Thank you for your review. I was disappointed to read your stay did not meet your expectations. The casino is a leased space that is a completely separate entity from the hotel (besides the fact that it is located on the 2nd floor) that is run by a different company all together. I do apologize for your experience... More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

My Wife and I stayed at this Hotel for 7 nights August 10 to 17th. We stayed in the Lakeside Suites, which are Vacation Rentals. They are part of the Hotel, which you rent for a one week stay, but are in a separate wing. The room was very nice, with a full Kitchen( Fridge, Stove, Microwave, Dishwasher, Glassware, Plates,... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Ray I was so pleased to read of all of the great comments you had of your week long stay with us! I'm so glad you enjoyed your time in one of our vacation suites. It's great you were able to spend some time exploring the downtown area and found some great places to dine in. We look forward... More

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

After many years of travelling to Kelowna every summer and staying at properties like the Manteo Resort and the Discovery Bay condos, we thought we'd give the Delta Grand Okanagan a try. Overall, we're glad we did. While the DGO falls just short of being absolutely top drawer, it's close. All things considered, it's the best place we've stayed at... More

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DeltaDGO, Social Media Manager at Delta Grand Okanagan Resort & Conference Centre, responded to this review

Dear Guest Thank you for your thorough review! I was pleased to read of all of the wonderful comments your had of your stay with us. I'm glad you were able to take advantage of many of the amenities at the hotel including our restaurant, swimming pools, fitness centre and Spa. I do apologize your experience in the Spa was... More

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Additional Information about Delta Grand Okanagan Resort & Conference Centre

Address: 1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Delta Grand Okanagan Resort & Conference Centre 3.5*
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Also Known As:
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Grand Okanagan Resort & Conference Centre Kelowna, Okanagan Valley

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Kelowna #2 Green Hotel in Kelowna #2 Spa Hotel in Kelowna #4 Business Hotel in Kelowna
Hotel Class
Official Description (provided by the hotel)
Resort has completed extensive renovations to all 262 guestrooms in the North and South Tower. The newly designed ModeRoom features SmartDesk work area with multiple connectivity docks, complimentary internet, and many other thoughtful touches. Renovations included the addition of Club Lounge and two private guest room floors with exclusive amenities and services. Best views in town! ... more   less 
Number of rooms
325

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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