Stayed there 1 night for business. One of the nicer hotels I've stayed at in the Okanagan area and I would definitely try it again. Pros: Great location. Generally, helpful staff. I had an issue with a wayward working lock and security answered promptly. My room itself was quite neat and clean and furnished well (the king bed was comfortable... more

For a grand hotel....this place seemed 2nd rate....good from the outside but not so much on the inside. Our condo was well dated with very dirty carpet. The TV did not work and was a huge hassle to get fixed/changed. The internet they charged here was $10 a day! Should be free! Especially in a "Grand Resort". The parking was... more

I was nervous given some of the reviews and the fact that the Coast, a marginal 3 star hotel, rated higher. It was a pleasant surprise as 'our' room was not at all dated and the features were great. A few minor housekeeping omissions but that seems to be a given these days. Just stayed one night so didn't need... more

Have stayed at this property for business several times over the past ten years. The quality of the service and rooms is steadily declining. Most disturbing this time was the fact that we had to keep paying for extras such as Parking and Internet service. For a market like Kelowna, and with those room prices, I found it incredibly cheap... more

The Grand Okanagan Resort, Kewlona Superb Hotel with a great location, Right in the tourist area of Kelowna By the side of the lake. On our visit, the resort was packed due to The annual dragon boat races. but this did not cause a problem. The hotel is upmarket and had a grand pianist in the reception. The Hotel is... more

I stayed there over the spring Break week in March and had an enjoyable time. Although they are still working on the car park there was very little inconvenience related to that and no noise disturbances (our room was on that side of the hotel). I found the staff friendly and helpful during my stay there. It was very busy... more

This hotel is right on the water, has a spa, nice pools, and a casino. I usually retreat to my room when I am away on business, but found myself out and about the hotel and downtown (only a few minutes walk). What a great business trip! The buffet breakfast in the restaurant is perfect. My room had a view... more

This stay was the result of a timeshare deal -- we got an extra week from Interval International for depositing a timeshare week with them. As the certificate for the week was expiring, I drove up on my own to stay for a week at the Grand. Which actually is very, very nice. I am in a 1 BR condominium... more

For a property on the lake, and quoted as the best hotel in Kelowna, it sure falls short. Of course it is the "best" in Kelowna because there is nothing else like it in Kelowna, there is no choice, no urgency to give great service and provide a true 5 star stay. The rooms are old, dated. The carpets are... more