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Lake Okanagan Resort

3.0 of 5
2751 Westside Road, Kelowna, British Columbia V1Z 3T1, Canada
Hotel amenities
Lake Okanagan Resort
Ranked #33 of 38 hotels in Kelowna
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135 reviews from our community

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Date Rating
Summerland, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 16, 2013 NEW

After getting engaged 20 years ago at Lake Okanagan Resort, my husband surprised me with a 2 night stay as a Mother's Day gift. They say time marches on....well not at LOR, it looked the same as 20 years ago, the rooms are in dire need of an update, they doors still use keys, not key cards, but keys, old... More

Was this review helpful? Yes 1
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review
June 18, 2013

Thank you for the review and congratulations on 20 years of Marriage! I am sorry you did not enjoy your stay at Lake Okanagan Resort. Since the new ownership from a few years back we have had a number of updates and renovations and we are looking forward for more to come. Some of the renovations include the Vublic Vantage... More

Prince Albert
Top Contributor
55 reviews 55 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 3, 2013

We just returned from a five night stay at the LOR. First, you have a drive in of 17 kms. on a very narrow, windy, and poorly maintained road. Many places did not even have guard rails. The grounds could be beautiful but the entire complex is in serious need of maintenance. Rooms were clean, linens fresh, and our one... More

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DOS001, Director of Sales at Lake Okanagan Resort, responded to this review
June 6, 2013

Good Afternoon, Thank you for your interest in Lake Okanagan Resort. We appreciate all of your feedback. Westside Road is a tricky BC country road so we are glad to see the continuous construction occuring to increase its ease and safety. Thank you town of Kelowna! As we are nearing our peak summer months we have been hiring many more... More

Faulconbridge, New South Wales, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 28, 2013

We found the resort sadly lacking in all areas except the view.Paid for 3 nights only stayed for 1 .We were in a studio as far away from the amenities as you can get,Hard when you have sore knees.The room was clean but smelt old and musty and was very dated,the resort was not maintained well ,weeds everywhere and had... More

Was this review helpful? Yes 1

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Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 21, 2013

Overall, the grounds are absolutely gorgeous, the quality of the rooms were great, the staff were very friendly and accommodating, and I loved that there was an indoor, outdoor hot tub, outdoor pool and workout room. The first night we stayed in the Kokanee suite which was a studio with mini kitchen and balcony. It was great and the price... More

Was this review helpful? Yes
See 2 more reviews by Flying_canadian for Kelowna
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review
May 25, 2013

Thank you for your review. I am glad you enjoyed our resort! With that being said I am sorry you were unhappy with the proceedings of the RCI Timeshare. Unfortunately the RCI company's availabilty and logistics are completely seperate from our resort but I am glad that we could accommodate your additional night stay. A suggestion for next time would... More

Trail, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2013

I just spent a week at Lake Okanagan Resort. It is a beautiful location, relaxing and serene. My room was well appointed with a great view of the lake. The staff were fun and helpful. I would love to visit again next year!

Was this review helpful? Yes 1
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review
May 17, 2013

I am so glad you had such a great time while staying at the resort, we look forward to welcoming you and your family back. Thank you very much for the kind review! More

Peachland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2013

Like the reviewer before, we too took our 85 year old mother to the Mother's Day brunch. There is only one word to describe our experience - DISGUSTING! Firstly the venue: this was very difficult for seniors & challenged guest to get to; climbing of stairs either up or down was difficult for my mother & from what I observed,... More

Was this review helpful? Yes 2
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review
May 17, 2013

Thank you for the review. I am sorry that you were not one of the 400 plus happy and satisfied customers who came to our Mother's Day Brunch. I do hope you will come back and give the resort another chance. Although the resort is situated on a hill down to the beautiful beaches of Lake Okanagan we do try... More

Kelowna, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 12, 2013

Once upon a time, Lake Okanagan Resort, was the best in the Okanagan. Their buffet touted a dessert bar that spanned what seemed like forever, omelet stations, huge carving stations with the most amazing gorgeous cuts of meat, crepes, pancakes, waffles .... it was an absolute treat to have the chance to eat there ... boy how things have changed.... More

Was this review helpful? Yes 3
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review
May 15, 2013

Last Sunday Lake Okanagan Resort hosted a Mother's Day Brunch to over 400 guests. We were happy to hear all of the kind and positive feedbacks from everyone regarding the food, ambiance, facilities, and staff. But with that being said I would like to thank you for your review for it is great to hear from everyone. Kind Regards, More

Rossland, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2013

We had the pleasure of staying at Lake Okanagan Resort for a week! Beautiful property and waterfront setting, with a nice variety of different styles of accommodation. Food is very good and staff are great! Just wait until the Lake warms up enough to swim and then it's perfect!

Was this review helpful? Yes 1
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review
May 14, 2013

I am glad you had such a great time while at Lake Okanagan Resort! We look forward to welcoming you and your family back! More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 6, 2013

We stayed during the first week of May, the place is run down, rooms are old and have that terrible aged odor, carpets are filthy, damage throughout the room, worn appliances, burnt countertops, worn/scratched/ dirty sink & tub, no repairs/replacements. I would expect to find this in a northern work camp. Services are non existent (restaurant??), during our stay there... More

Was this review helpful? Yes 2
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review
May 7, 2013

Thank you for your review and I am sorry the resort did not reach your expectations. Since the resort has been under new ownership we have been and will continue to keep implementing renovations and updates. This weekend the resort was the host to over 1000 people for the Mudd Sweat & Tears event. Unfortunately with that number of people... More

Kelowna, British Columbia, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2013

We recently photographed a Spring wedding at the beautiful Lake Okanagan Resort. The venue was breathtakingly beautiful...an incredible location. The people were also extremely accommodating, generous, pleasant and friendly. The Resort has undergone many updates and we would recommend this venue to anyone looking for a Kelowna retreat, accommodation, or wedding venue!

Was this review helpful? Yes 1
 
 
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Additional Information about Lake Okanagan Resort

Also Known As:
Lake Okanagan Hotel Kelowna
Lake Okanagan Hotel
Lake Okanagan Kelowna
Lake Okanagan Resort Kelowna, Okanagan Valley
Address: 2751 Westside Road, Kelowna, British Columbia V1Z 3T1, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotels in Kelowna
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Lake Okanagan Resort is located on 300 acres of mountainside parkland on the West Shore of beautiful Okanagan Lake, just 20 minutes from downtown Kelowna.Lake Okanagan Resort is the Kelowna's "true destination Resort. The resort has its own 9 hole executive par 3 golf course, lit tennis courts, hot tubs, resort store, renovated meeting space, restaurants, lounge, seasonal pools, spa, upgraded suites (all with kitchen facilities) and premier villas, beach and brand new marina.The resort welcomes families, couples, groups, conferences, retreats and is perfect for beach weddings. ... more   less 
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Lake Okanagan Resort
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