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Lake Okanagan Resort

2751 Westside Road, Kelowna, British Columbia V1Z 3T1, Canada
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Lake Okanagan Resort
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261 Reviews from our TripAdvisor Community

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Traveler rating
    30
    64
    52
    56
    59
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101
90
3
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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  • English first
  • German first
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  • All months
    (261)
  • Mar-May only
    (44)
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    (127)
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    (70)
  • Dec-Feb only
    (20)
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Chester UK
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 1 week ago

We were booked into this resort for an overnight stay when driving between Banff and Vancouver. All the other accommodation booked for us over a 21 week period was of a high standard but very sadly that cannot be a description given to this "Resort" For a start it was very hard to find. The numbering on this road seems... More 

Was this review helpful? Yes 1
Calgary, Canada
1 review
1 of 5 stars Reviewed 1 week ago

We stayed here for a week at the end of June and it was sooo disgusting! The A/C did not work, carpet stained, bathroom filthy, bed dirty, food made us sick. DO NOT GO HERE IT IS A WASTE OF MONEY!. The room was not cleaned even once during my week trip and when I asked for more towels, they... More 

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Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our love of this area and the experiences our kids and grandchildren have at this resort is a favourite for all of us. The water trampolines are one of the favourite activities in the lake and we are disappointed that the largest one is still not functioning. This definitely limits the enjoyment and the number of people who can enjoy... More 

Was this review helpful? Yes 1
canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this resort for two weeks in 2013. Now I am staying here again for a week. Certain aspects of this resort are amazing. The Views are fantastic. However this resort is in need of some major maintenance. Its almost as if they are just letting it go. There is a smaller pool that is over by... More 

Was this review helpful? Yes 2
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I recently attended a family wedding at your beautiful resort. I was part of the planning process and dealt with your event coordinator on many occasions. Nikki did an outstanding job in attending to our many requests for the event. She was always very professional . helpful and courteous. She went the extra mile to ensure that the wedding would... More 

Was this review helpful? Yes 1
St. Albert, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am writing this review while sitting on my "patio" counting bird droppings and guessing at what the mystery stains on the carpet inside are. (My crazy curiosity actually wishes I had a black light). I've been here a total of 45 minutes and I already know that this stay will be cut VERY short. Driving in, the grounds are... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

I had my wedding here. The staff are very helpful, even if it isn't in their job description, they will take care of you. We stayed on the resort for 4 days. The beach is amazing, there are tons of water sports to partake in. We used the water trampoline and the paddle boards, all of which were in good... More 

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Lambton Shores, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had booked a one-bedroom suite with a sofa bed in the living room, in one of the newer villas. When we arrived it was 40 degrees centigrade, there was no central air conditioning, the one air conditioning unit in the bedroom was not on, and neither were the two ceiling fans on. The place was extremely hot and the... More 

Was this review helpful? Yes 3
Kelowna, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Although Lake Okanagan Resort provides beautiful scenery, the attitude of the staff really sours the atmosphere. We were treated as an inconvenience when trying to order drinks. The staff were too involved in their own conversation to notice us. Also when attempting to use the washroom I was scolded like a 5 year old child for using the wrong one... More 

Was this review helpful? Yes 1
Grande Prairie, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The resort is amazing! The service is excellent in all areas, however I only have one concern. This resort is built into a hillside, so to get to the restaurant, golf course, bar, pool or other amenities from the lower buildings you have to climb numerous staircases or walk up a 45 degree angle on the road. There is a... More 

Was this review helpful? Yes 1
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