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Lake Okanagan Resort

2751 Westside Road, Kelowna, British Columbia V1Z 3T1, Canada
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Lake Okanagan Resort
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Lake Okanagan Resort
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234 reviews from our community

Traveler rating
    25
    57
    48
    50
    54
See reviews for
93
80
2
13
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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    (234)
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    (37)
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1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 4, 2015

Quick review. We received a free trip to this resort from my cousin. So, the price was right. They put us up in one of the older condo's and its age showed. We were there in the winter which limited us some. Here's a breakdown of the pros and cons. Pros: - It's quiet - Dish ware provided and the... More 

Was this review helpful? Yes 5
Kelowna, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 24, 2015

This place is a dump. I fell sucker to locking in '2003 prices' when I purchased my timeshare at Lake Okanagan Resort back then. After paying maintenance fees that were well in excess of prices quoted by Expedia, Hotels.com and Travelocity for non-owners (for better rooms and better dates), we stayed for 2 days then left. Restaurant was closed, hot... More 

Was this review helpful? Yes 3
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Hello Jon, Thank you for your review! I am very disappointed and surprised to hear that you didn't enjoy your stay with us last April. We have been very clear with our guests both online and on the phone about the amenities open at the Resort during low and mid season so I am surprised you did not know about... More 

Edmonton
Reviewer
5 reviews 5 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 1, 2015

We stayed through our RCI timeshare from Aug 30-Sept 6/14. We had a 3 bedroom townhouse near the playground and my parents had a 1 bedroom overlooking the marina. Its like luxury camping, the wilderness in the area is amazing. The 3 bedroom was spacious and met our needs and expectations. We arrived on the Friday of the long weekend... More 

Was this review helpful? Yes 6
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Hello Jody S, Thank you for your review and staying with us at Lake Okanagan Resort! I am sorry to hear about your disappointment with your arrival. We do clearly post our check-in and check-out times on all booking confirmations as well as our website but my apologies if you feel this wasn't clear. I am quite surprised that you... More 

Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 12, 2014

Stayed with my family for 4 days. Resort needs some TLC but views of lake were amazing. Booked with RCI so no issues there - golf course is average par 3 easy to get around and barely anyone using it. The playground is a death trap and needs to be fixed or closed down. I personally liked the drive given... More 

Was this review helpful? Yes 2
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Dear guest, Thank you kindly for your feedback. I am pleased you fond our location and lake views enjoyable. I am happy to inform you that renovations are currently taking place around the resort. The resort was recently purchased by new owners who have great plans, for the resort, in the years to come. Thank you for your feedback about... More 

Salmon Arm
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014

Our recent stay at the resort was perfect! There are many things about this semi-wilderness resort that make it special to us. Our reservation and check-in were handled by friendly professional staff (Kayla & Crystal). We arrived in the evening just after 9 pm. so headed down to the hot tub, While relaxing there we could see the sparkling city... More 

Was this review helpful? Yes 1
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Dear guest, I was so pleased to read all of the wonderful feedback about your stay at Lake Okanagan Resort. I am glad you found our hard working staff a pleasure to speak with and that you enjoyed the home-like comforts of your one bedroom, lake view suite. We love hearing positive feedback from our guests who enjoy the nature... More 

Everett, Washington
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 21, 2014

My husband and I stayed for a week at this resort. We liked almost everything about it, except for the seasonal hours at the restaurant and the high mark up on their Pointe Beach Villas upgrade per night. We were told it was $125 extra per night to upgrade! Yikes!!! Our older 3 bedroom condo was nice, a little far... More 

Was this review helpful? Yes 1
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Dear guest, Thank you for your feedback and your kind words about the resorts golf course and hiking. When upgrading from a three bedroom condo to a three bedroom villa you are upgrading from a three star accommodation to a five start accommodation – hence the upgrade fee. As an RCI/Timeshare member you will find that an upgrade of $125/night... More 

British Columbia
Contributor
19 reviews 19 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 13, 2014

Stayed for five days as part of professional training course. Like other reviews also found the resort is screaming for some TLC but did find the food that was served to be quite good and the serving staff very friendly and helpful. The natural setting is quite nice however the hotel grounds and structures do need some attention as weeds... More 

Was this review helpful? Yes 1
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Dear guest, Thank you for your review after your stay as a corporate group member at the resort. The resort was recently purchased by new owners who have wonderful plans to upgrade and restructure the resort in the coming years. The room you stayed in (Terrace 3) is part of our three star accommodations within the resort. The Pointe Beach... More 

Moose Jaw, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 7, 2014

Stayed here in Aug. - booked a kitchen unit with RBC reward points. First thing - no ice! Tiny dirty looking ice tray in unit fridge. Directed to resort store for bag of ice - they were out. Re-directed to restaurant located a steep path away - friendly staff at patio bar finally able to provide a leaking bag of... More 

Was this review helpful? Yes 1
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Dear Guest, Thank you for your review. I was disappointed to read that your stay with us did not meet your expectations. Our resort store, restaurant and marina all sell bags of ice in the summer and I apologize that your experience was frustrating. Our website clearly states the prices of kitchenware rentals so I was surprised to read about... More 

2 reviews
3 of 5 stars Reviewed October 6, 2014

My husband and I spent almost a week here in mid-September. It was a very quiet and relaxing getaway! We loved being out in the middle of nature, but definitely can see why some people would be turned off by the distance. Thankfully we had our own car, and soon got used to driving on the windy road! Our suite... More 

Was this review helpful? Yes
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Dear Guest, Thank you for your review. I was pleased to read that you enjoyed your stay in our 3 star accommodations section of the resort. I am happy to tell you that the resort was recently purchased by new owners. The new owners have positive renovations and upgrade plans for the resort with such upgrades having already commenced. We... More 

Bothell, Washington
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 2, 2014

I recently stayed at the Lake Ok resort as part of a cycling event called the Intrepid. It was a long day on the bike, but it was amazing to arrive at this location and spend some time in the facility. It is waterfront with some nice areas along the waterline that would be great for kids and family. The... More 

Was this review helpful? Yes
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Dear Guest, Thank you for your review! We absolutely loved having The Intrepid bike ride group stop in at the resort. I am glad that you were able to enjoy our resort while recovering from a hard day of riding. Our resort is built on 300 acres of land which give our guests wonderful privacy and serenity. I was pleased... More 

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