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All 34 Kelowna hotels

Lake Okanagan Resort

3.0 of 5 Resort   |   2751 Westside Road, Kelowna, British Columbia V1Z 3T1, Canada
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39%
Ranked #28 of 34 hotels in Kelowna
A recent review
4 of 5 stars reviewed 1 week ago
Chenster7 Edmonton
  • Reviews (184)
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184 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • German first
  • Any
English first
Spruce Grove, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We arrived after a long drive to a old glorified hotel room. Expecting a modern condo as shown on their web site, we were very disappointed to be in a 40 year old hotel room that needs a lot of upgrades. 2 new building have been built recently, but cost an addition $100/night. These new units are the ones featured... More

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

After 6 visits and owning a timeshare here for 12 years, I have watched this place deteriorate. I pay $600+ a year in maintenance, and wonder what it goes to. This trip we checked in and were handed a week schedule of events.......only half were happening. There inflatable water park is closed, the divers came in to arrange the anchors... More

Was this review helpful? Yes 2
DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Hello, Thank you for taking the time to express your feedback. We take all feedback very seriously here at Lake Okanagan Resort and it is unfortunate that your time at the resort has not been as pleasant as previous times. We are happy to announce that the water trampolines were up and running on July 4th, 2014 as scheduled. The... More

Edmonton
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort is quite large, but is right on the lake. We visited in May 2014 so it was a bit too cold to go into the lake. The room was large and had a full kitchen. We often went to the outdoor hot tub each night under the star light =) It is about a 15 minute drive to... More

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Sahuarita, Arizona
Top Contributor
51 reviews 51 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This resort is in a beautiful location on the lake, but is too far out of Kelowna for most activities. The drive is on a very windy road which discourages you from enjoying Kelowna in the evening. Wine tours are also at least 20 minutes away via that road. There is a nice marina on site, but its rental equipment... More

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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My sister and I recently stayed at the Lake Okanagan Resort, and while we had a good visit with each other, I still feel that I can't give the resort itself much more than 2 stars. Our room (2 queen beds & a spacious kitchen) was quite dated. The beds & linens were comfortable despite quite a big of sagging... More

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Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My fiancé booked a 2 day stay at the resort for a much needed get away. He had also booked a massage in the spa for me which was excellent. We were hungry at this time and there was nothing open. The poolside bar had closed for the day and the restaurants weren't open. We then went to the lounge... More

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DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

Good Morning, I hope your travels home went well. I was happy to see that you did follow up with me via email, thank you for this. Once again I am sorry to hear that you did not enjoy your stay at the resort. I did follow up with our Front Desk Agents as well as our Front Desk Manager... More

Faulconbridge, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 6, 2014

Arrived in the middle of may and played spot the other guests , lunch was an affair with 2 couples having lunch which was pretty ordinary ,bad ambiance poorly maintained resort that took ages to get to on a very bad road...given a 2 star room and not any information about the shuttle service that apparently runs ...wont be going... More

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Edmonton, Alberta
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed May 25, 2014

I had originally booked to go here with my parents, but due to my father unexpectedly passing away a few days before we went, we had to cancel. I had booked my room through Expedia and had no troubles cancelling. My mom who had booked through a timeshare was not treated with the same respect and the lady at the... More

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DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

I am very sorry that you did not have a very good customer service experience regarding your timeshare reservation. With that being said while currently all timeshare reservations are handled by the individual timeshare company, such as RCI for example, we are looking forward to soon handling all of the timeshare reservations our self and on site. We hope that... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 25, 2014

Stayed here for a week as timeshare exchange. Lovely location IF you want to use it as a destination resort (bring groceries, long way to stores) but if you want to go anywhere e.g. wineries, shopping it is a tiresome 36 km return trip to Kelowna's only bridge into town on a long and winding road. Unit in condo bldg... More

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DOS001, Director of Sales at Lake Okanagan Resort, responded to this review

I am sorry that you did not enjoy your stay. I will most certainly follow up with housekeeping with the issues that you have had. Unfortunately, we were not aware of your concerns during your visit for we could have best accommodated them. Thank you for your review, your opinion is important to us as we will do our best... More

Summerland, Canada
1 review
5 of 5 stars Reviewed May 15, 2014

Our place of work booked the Okanagan Lake Resort for a staff retreat. At the time it was off season and the restaurant was closed. This did not stop the Chef and the catering staff from going above and beyond to provide us with amazing meals and service. Kaitlyn Bolder, the Sales & Catering Coordinator was a pleasure to work... More

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Additional Information about Lake Okanagan Resort

Address: 2751 Westside Road, Kelowna, British Columbia V1Z 3T1, Canada
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Lake Okanagan Resort 3*
Reservation Options:
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Also Known As:
Lake Okanagan Hotel Kelowna
Lake Okanagan Kelowna
Lake Okanagan Resort Kelowna, Okanagan Valley

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Kelowna
Hotel Class
Official Description (provided by the hotel)
Lake Okanagan Resort is located on 300 acres of mountainside parkland on the West Shore of beautiful Okanagan Lake, just 20 minutes from downtown Kelowna.Lake Okanagan Resort is the Kelowna's "true destination Resort. The resort has its own 9 hole executive par 3 golf course, lit tennis courts, hot tubs, resort store, renovated meeting space, restaurants, lounge, seasonal pools, spa, upgraded suites (all with kitchen facilities) and premier villas, beach and brand new marina.The resort welcomes families, couples, groups, conferences, retreats and is perfect for beach weddings. ... more   less 
Number of rooms
125

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