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All 34 Kelowna hotels

Hotel Eldorado

3.5 of 5 Hotel   |   500 Cook Road, Kelowna, British Columbia V1W 3G9, Canada
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Hotel Eldorado
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83%
Ranked #3 of 34 Hotels in Kelowna
Certificate of Excellence 2014
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249 reviews from our community

Traveler rating
    134
    74
    16
    9
    16
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35
121
11
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario, Canada
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Stayed there two nights with my girlfriend in the old wing of the hotel. We had been warned that sound might travel up from the bar so picked a room on the 3rd floor. However, that wasn't the problem, the walls are so thin I thought someone was walking in our room when they were walking on the hardwood floors... More

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently had the privilege of staying in the Arms Deluxe, which offered superb service. The wedding reception started off on the roof-top for cocktail hour & then moved downstairs for the reception. Excellent service! Staff was accommodating & helpful in all areas. Definitely will be staying there again. Beautiful location, right on the lake.

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Was this review helpful? Yes 3
HotelElManagement, Front Office Manager at Hotel Eldorado, responded to this review

Thank-you for taking the time to write a review on your most recent stay with us. We are happy to hear you enjoyed the wedding you attended at the Hotel Eldorado! We look forward to welcoming you back to the Hotel Eldorado! More

Coquitlam, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just returned from our Daughters Wedding in Kelowna. The Eldorado staff we fantastic, the servce the 5 star all the way. The Hotel room the food not to mention the location on the lake were wonderful. We could not of pick a more perfect place for her reception and the guests to stay. I know we will be going... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
HotelElManagement, Front Office Manager at Hotel Eldorado, responded to this review

What a great compliment to read highlighting our great staff and 5 star service! We are so happy to hear that your daughter's wedding at the Hotel Eldorado was a memorable one. We look forward to welcoming you back to the Hotel Eldorado. More

Vancouver, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We made a last minute reservation for a wedding and could not have been happier. Two nights of excellent hospitality, great views and great food. The Sunday brunch is not to be missed. The staff was very accommodating and helpful. We visited the mission hill winery, a short drive outside of town. We will be coming back with our boat... More

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HotelElManagement, Front Office Manager at Hotel Eldorado, responded to this review

Sincere thanks for taking the time to share your review. It is encouraging to know that your stay was pleasant and that you enjoyed our location. Our goal is to provide comfort and friendly service to all our guests who are away from home. We appreciate you choosing to stay with us and look forward to your return trip. More

Alberta
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel and also held our wedding reception in the main floor sunroom. The common areas are very beautiful and so charming! Our reception was fantastic and all the staff were very friendly and helpful. On our first night we stayed in the arms wing, where the rooms are very large and the decor is comfortable and... More

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5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My visit was good, the front desk personal very accommodating, in every way, the room was another subject, floors where dirty, there was dirt in the tub, the room smelled musty had to open windows to air out, view was great especially the rooftops of the hotel, pricey for what your getting, would I stay there again one word NO

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the staff was friendly, and the room was clean. The in-suite daily service was haphazard. Generally by calling down to the front desk to get what wasn't provided during in-suite service (e.g. refresh of coffee or creamers) we had quick service, however, there was one occasion when they forgot about us. The dining/bar service was average.

Review collected in partnership with this hotel

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HotelElManagement, Front Office Manager at Hotel Eldorado, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We are very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken very seriously... More

Kelowna, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

A one-night getaway is always memorable at the Hotel El Dorado. With its eclectic, classy ambiance and lakeside location, the "El" is easily the most unique place to stay in Kelowna. Service levels are top notch, management always visible and engaged and the social scene is vibrant and upbeat. The culinary options are also worth mentioning and I could not... More

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HotelElManagement, Front Office Manager at Hotel Eldorado, responded to this review

Thank-you for taking the time to write a review. It's wonderful to hear that you enjoyed your stay with us. Hopefully we will see you soon for some more Wonton Nachos! More

Montreal
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2 night stay... great place recently redone. Roof deck is very nice. Was disappointed by the soundproofing. We go back... but will ask a top floor room. Restaurant was not an amazing experience... especially when they vaccum the place while you eat breakfast.

Was this review helpful? Yes 1
HotelElManagement, Front Office Manager at Hotel Eldorado, responded to this review

Thank-you for taking the time to relay your experiences at the Hotel Eldorado. We truly value your feedback and assure you we are working to improve the points you noted. We are delighted to hear that you enjoyed our beautiful roof top deck and look forward to welcoming you back to the Hotel Eldorado! More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Eldorado in mid July, and what an amazing experience. This boutique type hotel is so beautiful, and has so much local history, which is reflected in the decor, and vintage pictures on the walls. It was a busy weekend. The hotel was humming with weddings, but running like clockwork, with a completely relaxed atmosphere. The dining... More

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HotelElManagement, Front Office Manager at Hotel Eldorado, responded to this review

Thank you very much for dining with us at The Hotel Eldorado, and for sharing detailed insights from your experience. We will be sure to pass on your kind words to our staff! We look forward to welcoming you back to the Hotel Eldorado in the future! More

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Additional Information about Hotel Eldorado

Address: 500 Cook Road, Kelowna, British Columbia V1W 3G9, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Eldorado 3.5*
Number of rooms: 53
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Also Known As:
Eldorado Hotel Kelowna
Hotel Eldorado Kelowna, Okanagan Valley

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