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Sandman Hotel & Suites Kelowna

3.0 of 5 2130 Harvey Avenue, Kelowna, British Columbia V1Y 6G8, Canada
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Sandman Hotel & Suites Kelowna
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Sandman Hotel & Suites Kelowna
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178 reviews from our community

Traveler rating
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    44
    23
    28
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37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Turner Valley, Canada
Top Contributor
85 reviews 85 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were staying here for one night. The room was great and they have an indoor pool. We even stayed in the pub for dinks and snacks. We went to bed early as the start in the morning, was to continue to Vancouver. Some time in the night the power to the hotel was interrupted. I get it this is... More

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KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your feedback regarding your stay with us. I am extremely sorry that the city power outage occurred and that it went on as long as it did. Thankfully a power outage of that magnitude and length is not very common in Kelowna but when it happens it is certainly disruptive and inconvenient to all and... More

British Columbia
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pros: Easy walking distance to shopping and restaurants. Easy to get to from Hwy 97 Clean spacious rooms in executive tower Fridge and seattle's best coffee Cons Little counter space in bathroom - not really a big deal I heard the main hotel can be noisy - executive tower was very quiet

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KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your feedback regarding your stay in our hotel. We are pleased that you appreciated our central and convenient location and our clean and spacious Executive Tower suites. While our Executive Tower rooms and suites are in great demand for business travelers, our atrium building is popular with families and groups but we try to meet... More

Vancouver, Canada
Top Contributor
95 reviews 95 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 10, 2014

We were looking for a hotel in Kelowna central to the mall, restaurants and wine festival locations. The Sandman is one of the chains we hold a membership with, so it was a logical selection even though we know how dated some of the Sandman rooms in other locations have become. We chose to stay in the tower (room costs... More

Was this review helpful? Yes 1
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your positive feedback and we are pleased to hear you had an enjoyable stay with us at the Sandman Hotel & Suites Kelowna. Our 100% Canadian owned and operated hotel company was started over 45 years ago and is currently undergoing renovations on many of our older properties while at the same time building and... More

Maple Ridge, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 28, 2014

So one would think if you upgrade to a king suite, you would have a "quiet room" of sorts. Get to room and find air conditioner and fans blowing below from restaurant. Anticipate a noisy night. Front desk kind enough to move to room next door which is road side. forgot to ask for "extra" quiet room, This not the... More

Was this review helpful? Yes 1
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your feedback. We do apologize that you found your guest room at our hotel to be affected by the traffic and fan noise, as well as the light through the blinds. While it is not feedback we hear often from guests in our Executive Tower, I do understand that some guests are more sensitive to... More

Cranbrook, Canada
Top Contributor
50 reviews 50 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 28, 2014

Loved staying here, I was on foot my stay here and everything is there, not far at all. The Orchard Park Mall is right across the street. All kind of restaurants in every direction. The hotel itself has their own as well. The hotel is amazing right from check in. I stayed in a suite , king size and it... More

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KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your constructive and positive feedback. We are so pleased that you enjoyed your stay with us and that our central location was convenient for you. We appreciate your taking the time to share your experience and look forward to welcoming you back to our hotel. Kind Regards, Kelly Watt More

Calgary
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 22, 2014

We held an event at the Sandman Hotel Kelowna on Friday September 5th. The hotel was accommodating, and easy to book rooms for our guests staying on site. The catering department was easy to work with, professional, efficient and flexible. All of our requests were easily met with a smile. The location was perfectly central, provided ample free parking for... More

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KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your positive and constructive feedback. We are pleased to hear you enjoyed your accommodations at our hotel as well as our catering and banquet facilities. Our Catering and Conference team is eager and happy to accommodate groups from 10 people to 200 people for meetings, social events, trade shows etc. and are always open to... More

Vancouver
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 22, 2014

Upon arrival we were checked in by a very cheerful General Manager Kelly. She was very informative about the hotel and surrounding area. There was plenty of choices for food walking distance form the hotel. Indoor pool was nice and gym had the typical choices that most hotels offer. Our room was located in the main part of the hotel...it... More

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KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your valuable feedback. I apologize that the room you stayed in was in need of some attention and upgrading. Following the intensely busy months of July and August in Kelowna there are, on occasion, some items that need extra attention and I am sorry if this was overlooked in your room. While a great deal... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 10, 2014

We originally booked a room in the main part of the hotel but when we looked at it decided we wanted to upgrade. They charged us a small fee to upgrade and the new room was fabulous. We stayed in the tower which was renovated and had a modern feel. Great location across from the mall and surrounded by restaurants.... More

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Merville
Top Contributor
55 reviews 55 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 9, 2014

Our room was in the newer tower on the 7th floor and had a great view. The room itself was great but the parking was the pits. Both nights we stayed there we had to park in the restaurant parking lot next door to the hotel which was also owned by the hotel.

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Strathroy, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2014

Small rooms but beautiful, very clean and comfortable. Power went out in our room in the morning but staff was fast to respond and flipped the breaker to our room within 5 minutes. Very impressed. Fantastic level of customer service! Thank you for a great stay!

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Additional Information about Sandman Hotel & Suites Kelowna

Address: 2130 Harvey Avenue, Kelowna, British Columbia V1Y 6G8, Canada
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandman Hotel & Suites Kelowna 3*
Number of rooms: 221
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Also Known As:
Kelowna Sandman Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley

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