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Sandman Hotel & Suites Kelowna

2130 Harvey Avenue, Kelowna, British Columbia V1Y 6G8, Canada
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Best prices for: 1 room 1 guest
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Sandman Hotel & Suites Kelowna
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Sandman Hotel & Suites Kelowna
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194 reviews from our community

Traveler rating
    44
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    49
    26
    29
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47
42
10
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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    (194)
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    (43)
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Port Coquitlam, Canada
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for the long weekend and were very pleasantly surprised. When we checked in we had reserved a suite. I asked for the highest floor and the lady at checkin put us on the penthouse floor. We had a wonderful one bedroom suite with a balcony. It had a full fridge and was recently decorated very tastefully. We... More 

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Burnaby, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I was travelling the interior for work and this was my last stop. I stayed in a few hotels that were great, Best Western, Ramada, etc. Out of all the hotels I stayed in the Sandman Kelowna was the worst one. It was disgusting to say the least; my room was in the older section (not the new tower), and... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

This by far the best sandman I have stayed at. Everything from check in to check out was fabulous. Stayed in a very roomy executive suite. The room was very clean and the staff was amazing especially when airing my concerns about my last stay at another location and made sure my stay was fabulous. I will for sure be... More 

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Powell River, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel and rooms make a nice first impression having been nicely freshened up. We had rooms that faced onto the interior swimming pool. so the hotel has that indoor swimming pool feel to it in the air. The ventilation for the pool seems to depend on natural ventilation with all the room AC's heat being exhausted into the pool... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

The staff were friendly and nice but disappointed with the room. Stayed in room by the pool, it was not cleaned well at all. Housekeeping seemed under staffed and they never got around to servicing my room even thou I was away till 4:00pm I noticed the housekeeping carts did not carry any clean cups/glasses which means they probably wash... More 

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Vancouver, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 14, 2015

Stayed here many times good value for a travelling sales rep clean and quiet. A one block walk to Moxies and Chop a next door a Denny's and a bar in the hotel. The hotel staff has always been pleasant and helpful.

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Big Lake, British Columbia Canada
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 12, 2015

We were at the Sandman Hotel for a meeting in the area - after driving 6 hrs. we were told our room was up the stairs, around the corner, down the hall. We had to drag our cases up 2 sets of stairs, down some more stairs, down the hall and around the corner to find our room was over-looking... More 

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Kamloops, Canada
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 6, 2015

We stayed here over the Easter weekend and had a suite in the tower. The room was very spacious and clean. The hotel was very centrally located in Kelowna close to everything and located right across from the mall. We didn't eat at the Chop steak house but it was located right in the tower which was very convenient if... More 

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Seattle, Washington
2 reviews
2 of 5 stars Reviewed April 2, 2015

We arrived around 1pm on a Thursday after a 6 hour road trip. The parking lot was full - no spaces whatsoever and some cars had double parked or just created their own spaces. It was the middle of the day?! and yes - at night is was even worse! The hotel said just park anywhere you find a spot?!... More 

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KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, We are sorry to hear you were disappointed with your stay with us and we thank you for taking the time to provide constructive feedback to help us address any service concerns. It is rare that we find that our guests find problems with parking in our complimentary parking facility but we apologize if you encountered this.... More 

Victoria, Canada
Top Contributor
88 reviews 88 reviews
44 hotel reviews
398 helpful votes 398 helpful votes
4 of 5 stars Reviewed March 21, 2015

I work for a large company with their own travel agency. They like using Sandman and while I LOVE the Sandman in Abbotsford I was a little leery of this one because of the reviews. Kudos to Jay and Claire( or Megan) at the front desk. I needed a quiet room and the first room was right across from the... More 

Was this review helpful? Yes 1
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, Thank you so much for the positive and constructive feedback with regard to your recent stay with us in Kelowna. It is very rewarding for our colleagues to hear when they have exceeded our guest's expectations and your feedback has been passed along to the team. We are especially pleased to hear that our 100% Canadian owned... More 

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