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Sandman Hotel & Suites Kelowna

2130 Harvey Avenue, Kelowna, British Columbia V1Y 6G8, Canada
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Sandman Hotel & Suites Kelowna
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Sandman Hotel & Suites Kelowna
Review This Hotel

185 reviews from our community

Traveler rating
    42
    45
    46
    24
    28
See reviews for
46
38
10
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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  • All months
    (185)
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    (34)
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Victoria, Canada
Top Contributor
84 reviews 84 reviews
42 hotel reviews
396 helpful votes 396 helpful votes
4 of 5 stars Reviewed 1 week ago

I work for a large company with their own travel agency. They like using Sandman and while I LOVE the Sandman in Abbotsford I was a little leery of this one because of the reviews. Kudos to Jay and Claire( or Megan) at the front desk. I needed a quiet room and the first room was right across from the... More 

Was this review helpful? Yes 1
Spokane, Washington
1 review
3 of 5 stars Reviewed 3 weeks ago

We booked our room here (for 3 nights) because we were offered a special rate. Upon checking in, we were told they would not honor the rate we were given and now we are having to pay an additional $15 per night. They had our contact information from the reservation, why would they not tell us the rate wasn't available... More 

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Surrey, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

After a call from Kelowna inn the day we were arriving in Kelowna to advise me there pool which I was assured at time I booked would ok, was not. needless to say having to find a hotel with pool for 2 rooms for 5 days was hell. We visited a few all where very expensive as we know when... More 

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Canada
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a wedding and they must have been at capacity because my sister and I booked the exact same room type but I got one of the nicer, newly renovated rooms, while she got a much outdated one on the first floor. Overall, it was a good stay. Friendly staff, nice sized pool. There's a... More 

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Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 13, 2015

I've stayed at Sandman Kelowna numerous times and the service has always been pleasant. My lover and I got stuck in Kelowna over January when we were on route home and the highways were closed. We decided to make the most of it so we bought new bathing suits and booked a night at the Sandman. We checked in and... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

I've stayed at numerous different Sandman hotels across western Canada and the staff at each and every one have been amazing. The Kelowna location is one of my favorites as they are more than willing to assist their guests in any way. Rooms are very clean and the pool area is the same. The gym is one of the better... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 11, 2015

Stayed with a visiting school team last night, so I had no say in where we stayed. Our room was in the older 2 story building near the front. When we arrived at 4:30 p.m. on the friday the room next door had a pile of used towels in heap in the hallway by the door. These remained there until... More 

Was this review helpful? Yes 1
Turner Valley, Canada
Top Contributor
85 reviews 85 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed November 7, 2014

We were staying here for one night. The room was great and they have an indoor pool. We even stayed in the pub for dinks and snacks. We went to bed early as the start in the morning, was to continue to Vancouver. Some time in the night the power to the hotel was interrupted. I get it this is... More 

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KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your feedback regarding your stay with us. I am extremely sorry that the city power outage occurred and that it went on as long as it did. Thankfully a power outage of that magnitude and length is not very common in Kelowna but when it happens it is certainly disruptive and inconvenient to all and... More 

British Columbia
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 21, 2014

Pros: Easy walking distance to shopping and restaurants. Easy to get to from Hwy 97 Clean spacious rooms in executive tower Fridge and seattle's best coffee Cons Little counter space in bathroom - not really a big deal I heard the main hotel can be noisy - executive tower was very quiet

Was this review helpful? Yes
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your feedback regarding your stay in our hotel. We are pleased that you appreciated our central and convenient location and our clean and spacious Executive Tower suites. While our Executive Tower rooms and suites are in great demand for business travelers, our atrium building is popular with families and groups but we try to meet... More 

Vancouver, Canada
Top Contributor
122 reviews 122 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 10, 2014

We were looking for a hotel in Kelowna central to the mall, restaurants and wine festival locations. The Sandman is one of the chains we hold a membership with, so it was a logical selection even though we know how dated some of the Sandman rooms in other locations have become. We chose to stay in the tower (room costs... More 

Was this review helpful? Yes 1
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Guest, Thank you for your positive feedback and we are pleased to hear you had an enjoyable stay with us at the Sandman Hotel & Suites Kelowna. Our 100% Canadian owned and operated hotel company was started over 45 years ago and is currently undergoing renovations on many of our older properties while at the same time building and... More 

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