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Sandman Hotel & Suites Kelowna

2130 Harvey Avenue, Kelowna, British Columbia V1Y 6G8, Canada
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Sandman Hotel & Suites Kelowna
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238 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I hate paying high prices for hotels. This place is awesome for value! Nice clean rooms, free wifi, an awesome pool and chill area... We ended up here my accident and keep coming back. This is all I want to say but Trip Advisor is making me keep adding words ..........

Helpful?
Thank Jessi154943
Kamloops, Canada
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had stayed at the Sandman Kelowna another time and not had the best experience. I'm glad we gave it another shot. This time Meg and the staff did everything to make our visit more enjoyable. We were greeted with a Welcome to Kelowna gift bag with a few small items inside. We came for the weekend with 2 other... More 

Helpful?
Thank Denise A
Victoria, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I have always had a pleasant stay for my business trips. The location is close to the work office and within walking distance. Staff have always been pleasant , polite and helpful. See you next quarter.

Helpful?
Thank Dee O
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Dee, Thank you for taking the time to provide your positive feedback regarding your stays with us. We are pleased to hear you have always found our staff pleasant and helpful and that you enjoy staying with us. We value our guest's opinions and especially appreciate hearing from our many regular returning guests. Thank you for continuing to choose... More 

Ottawa
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 8, 2015

Stayed there for 3 nights. Huge place but felt like I was staying there with maybe 10 people. I enjoyed my stay there, clean, quiet with friendly staff. Good gym with an indoor pool and Jacuzzi. Many bars and restaurants short walks or drives nearby.

Helpful?
Thank Aj C
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your positive and constructive feedback. We are very pleased to hear you appreciated our friendly staff, the cleanliness of our hotel, our well equipped fitness centre and the indoor pool and hot tub. We are also happy to hear you enjoyed our central location with so many restaurants and... More 

Auckland Region, New Zealand
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed November 24, 2015

This place was $98 each room a night on our corporate rate. For that... one doesn't expect much and you get a whole lot of average. We were housed in the executive suites which were clean, tidy but just nothing spectacular. We noticed a bit of road noise on the road side, so if you need a good nights sleep... More 

Helpful?
Thank S B
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, Thank you for taking the time to provide your thoughts regarding your recent stay. We are sorry to hear that you experienced a noisy air conditioner while you were with us and had we known we could have either dispatched our maintenance team to fix this or moved you to another room. As you mentioned, at this... More 

Vernon, Canada
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 16, 2015

Good check in, nice lobby. Pub and fancy restaraunt off the lobby and Denny's on site. Location is a little scetchy, a homeless guy was laying outside the front doors in the mid afternoon and there was something not quite right happening in the parking lot in the early evening. However, our room was quiet inside the hotel. We were... More 

Helpful?
Thank KarenArmstrong_BC
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, Thank you for your review. We apologize for the concerns with the parking lot. On the odd occasion unauthorized people make their way through our parking lot and our staff and security people attend to removing them as promptly as possible. We are sorry that this impacted your initial impression of our location. We also apologize that... More 

Banff, Canada
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed October 21, 2015

Not a stellar experience... Disinterested front desk, hearty hike nearly all around the courtyard, and a room the size of my kitchen (200 sq ft at best). Lousy tv, 90's furniture, and silver/gray disco wallpaper completed the experience. It wasn't all bad though - the room was clean (VERY wrinkled but unused sheets), wifi worked, and it had a working... More 

Helpful?
Thank Purplekat
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, We are sorry to hear you were not happy with the décor and size of the room you booked at our hotel, and that you felt our front desk team were disinterested. We wish we had been aware of your dissatisfaction with the TV as well, while you were here as it may have been something we... More 

Travelers are raving about these Kelowna hotels

Victoria, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 14, 2015

Checked into this hotel and was offered an upgrade. For an extra $7 a night I found myself in the tower in a corner suite. It was really quite nice. Larger than I expected with a full kitchen, large balcony with chairs and a table, in-suite laundry, really comfortable bed, two TV's and an awesome shower with lots of hot... More 

Helpful?
Thank slhice
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, Thank you for your feedback. We apologize that the carpet in your suite was not shampooed prior to your arrival. This has been addressed as we have had a professional carpet shampooing company handle the issue and have followed up with our housekeeping team to make sure any stains left behind by past guests in our rooms... More 

Palmyra, Pennsylvania
1 review
5 of 5 stars Reviewed October 5, 2015

I couldn't find my camera case when we were preparing to leave, so I left a note in the room. I got a call today from the front desk staff telling me they hadn't found it. Thankfully I had found it in my luggage after we returned home. The fact that they followed up on such a small issue speaks... More 

Helpful?
Thank Tina V
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, Thank you for your positive and constructive feedback. We are all very pleased that you found your missing camera case and our team are always happy to take care of all of our guest's needs. We look forward to welcoming you back to our hotel on your next visit to Kelowna and thank you for staying with... More 

Osoyoos, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 1, 2015

I used to stay here with family in the 80s and 90s. I remembered the property to be just average. However, I was pleasantly surprised to find the building renovated and updated. The pool area was hardly recognizable - beautiful! Our room was very clean, overlooking the pool/courtyard area.

Helpful?
Thank Janine S
KelownaManager, General Manager at Sandman Hotel & Suites Kelowna, responded to this review

Dear Valued Guest, Thank you for your positive and constructive feedback with regard to your recent stay with us. We are all pleased to hear you appreciate the renovations and upgrades to our original Atrium building and our central and convenient location. We look forward to welcoming you back to our hotel soon and will be happy to accommodate your... More 

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