Stayed for 6 Nights and thoroughly enjoyed the place. Check In was efficient and very friendly. Curb appeal of the Hotel not the best but they work well with what they have been given. Lobby very bright and the coffee is always on - and free. Room was very clean and all amenities worked just fine. Cleaning staff listened to... more

Even after reading some of the earlier negative reviews, we chose to stay here anyway. It offered the pool/jacuzzi, continental breakfast and close location we were looking for so we took our chances. We were expecting an ogre at the front desk, but possibly he has been replaced with a very courteous and helpful human. He knew exactly which restaurant... more

We stayed at this hotel for 3 nights while attending a hockey tournament in E. Kelowna. The people at reception were very friendly and helpful. We were only booked for two nights but had to extend our stay for another night so were given a different room. The first two nights we were on the 2nd floor. There is not... more

We tried to check in at 1:00 p.m., but were told to come back at 3:00, their check in time, fair enough. We came back at 3:00 and checked in, went up to the room. We found that the room had not been made up so we went down to the front desk and the clerk was not very helpful... more

Stayed here one night and booked a non smoking room with two queen beds. We encountered no problems during our stay. It is a typical motel room and decent enough to crash in after a long day of wine tasting. I did find the beds a little hard but that is personal preference as I am used to a softer... more

We have just spent the weekend at the Comfort Inn in Westbank BC. We booked through a travel agent and confirmed out stay by fax one week before we arrived. We were greeted by the hotel clerk telling us we had not given them sufficent notice so we were not given the kitchenette rooms we requested. The airconditioning was not... more

The room was better than expected with two comfortable beds, a large screen TV and a small kitchenette. Apparently 139$ is a deal in Kelowna in the summer!!! I actually enjoyed the breakfast which I would describe as Deluxe continental - Frsh pastries, muffins, variety of breads and cereal, very pleasant change from the usual coffee/croissant cheap continental breakfast. The... more

We managed to get one of the last available rooms here on a hot evening this July. The location was great for us because it was near to the highway over to Vancouver (our next stop). The room was big and clean and as bland as you'd expect. No problem at all. We ate out that night and talked to... more

After I paid for the room, the hotel refused to give me my AAA discount because they said it would mess up their petty cash. When I asked to put it on my credit card, they said they would not do it because I had already signed and paid for my room. The staff members name was Michelle and she... more