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The Royal Anne Hotel

Hotel website
348 Bernard Ave, Kelowna, British Columbia V1Y 6N5, Canada
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The Royal Anne Hotel
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265 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sherbrooke, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed 2 nights at the begining of july and enjoyed our stay. Our room was recently renovated and comfortable. Breakfast is good with many choices of cereals and breads. Location of this hotel is one of it's strong point. It's close to restaurants, pubs and near the lake and marina. Location can also a weak point beause of the... More 

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Maple Ridge, Canada
1 review
2 of 5 stars Reviewed 3 days ago NEW

We reserved two rooms at this hotel for one night for a funeral service. Upon check-in we were told that only 1 room was available at the Royal Anne and the other room was across the alley above a bar which is a smoking room. Apparently they said we called 2 days prior to request this change?? We did no... More 

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RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Cindy, To begin, please accept our condolences & sincere apologies for anything less than a smooth reservation experience & pleasant stay. As you can well imagine, we are in the thick of high season here in Kelowna. Unexpected plumbing or AC issues in a guest room in our main building, can cause a room shortage when a room falls... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location to lake and restaurants. Very clean. Friendly staff. Good cold breakfast. Fifth floor room was very large and bright with excellent view of the lake. A/C unit was able to keep up but had to run constantly which got a bit annoying at times. Parking was limited. No oversize vehicles under ground.

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RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Guest, Thank you for your great review :) With the 30-40 degree weather we've had over the past month, I'm happy to hear your hard working AC unit managed to keep your room cool! With upcoming property upgrades, we're planning on upgrading the in-room AC units to quieter, more energy efficient units. As you've noted, parking is somewhat limited....especially... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just spent two nights at the Royal Anne and was very pleased with whole experience. From the warm reception from Christa the hotel manager, nicely updated room with spacious fridge and A/C, complimentary breakfast and discount coupon for the pub, our expectations were wildly exceeded for the reasonable price we paid. Would definitely return and recommend to others. Short walk... More 

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RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Peter, To be honourably mentioned in your review was very kind of you....thank you Peter :) Truly, it's a pleasure to have made a difference in your stay & I'm so very pleased to know you enjoyed everything about your stay with us. That you would definitely return & will recommend us to others, is everything we work hard... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This lovely hotel is right down town Kelowna which means access to great restaurants and the park/water front. The rooms are nice and modern looking and the sleep was comfortable and quiet. With proof of some type of medical appointment in town the hotel gives out of town guests a reduced rate - even in the middle of summer! This... More 

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RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Sharon, We're delighted you enjoyed your stay in our lovely hotel :) Travelling for medical reasons is not fun at the best of times. We're happy to know our medical rates were appreciated & our great location to Kelowna General Hospital & clinics convenient. Should medical appointments bring you our way in future Sharon, we're here to assist! Warm... More 

Creston, B.C.
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel gives discount if you have a hospital appointment as long as you can prove hospital procedure. Located downtown with many restaurants close by. City park and water front 2 blocks away. Rooms reasonable size with frig, coffee maker and lounge chair. Comfortable bed. $109 for July stay.

Was this review helpful? Yes
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Don, Thank you for the opportunity to accommodate you during your most recent medical trip. We're happy to know you enjoyed a comfortable room & our downtown location convenient to restaurants, City Park & Kelowna General Hospital Hotel. Should your travels bring you our way in future, please know we're here to assist you. Warm regards, Christa Park Hotel... More 

Washington
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are two things I need to highlight about this hotel that makes it so special. 1. It is ideally located. Located in the heart of Kelowna it is easy walking distance to restaurants, bars, shops, coffee and City Park. It is also an easy (but a little longer walk) to the casino and Waterfront Park. 2. The staff is... More 

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RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Mr. Movie, THANK YOU for such a special review :) That your bottom line is 'Stay here, you won't be disappointed', is everything we aim for. So very appreciated......thank you :)) Warm regards, Christa Park Hotel Manager More 

Kamloops, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is perfectly situated in Downtown Kelowna. The girl who was looking after the front desk was quite pleasant and had a good knowledge of the area. Being the last booking I was unable to get a parking spot in the underground parkade but did manage to get street parking just around the corner. The room itself was super... More 

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RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Mike, We thank you for staying with us during our most recent heat wave & apologize on behalf of the noisy AC unit. Our in-room AC units are for the most part quite quiet. Although they work hard on extremely hot days, they shouldn't be noisy & will be referred to our maintenance team for servicing if issues are... More 

Glenrothes, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our 2 night stay. Rooms lovely, comfy beds. We were 2 Couples, and got the last available 2 rooms. Slight downside was that the rooms we had at the back of the Hotel were spoiled by the extreme loudness of the A/C units immediately outside our Balcony, which serviced the entire Hotel. Throughout the night the units... More 

Was this review helpful? Yes
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear John, That you were bothered by the rooftop HVAC units that cool the entire building, is unfortunate and we're very happy to know it did not affect your overall experience & view of the property. 'Excellent Hotel....Almost Perfect' is like music to the ears of any Hotel Manager. Thank you for the great feedback! Warm regards, Christa Park Hotel... More 

Vancouver, BC
Level Contributor
168 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 4 weeks ago

PROS: -Perfect location right downtown -complimentary continental (no hot items but a big selection of cereals, breads, and hard boiled eggs) -friendly staff -uncomplicated TV ( I know tech and I hate hotel TVs that make it hard to find the guide or are slow to change channels. Pet peeve.) -nice patio for rooms on second floor facing Bernard street... More 

Was this review helpful? Yes
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Guinness Guy, Thank you for acknowledging the PROS of your stay. If I may however, I'd like to address the CONS you've pointed out. CONS: The in-room work area is bad: As you have pointed out, the brand new desk chairs we have, although stylish are somewhat shorter than they should be for the desk. Based on that finding,... More 

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