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The Royal Anne Hotel

2.5 of 5 348 Bernard Ave, Kelowna, British Columbia V1Y 6N5, Canada
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Certificate of Excellence 2014
The Royal Anne Hotel
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The Royal Anne Hotel
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236 reviews from our community

Traveler rating
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    37
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    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

DO NOT STAY HERE!! If you are the type who like to actually sleep between the hours of 11 pm and 2:30 am this is NOT the place for you. If you stay in any room facing Bernard Ave you will be subjected to a raucous chorus of drunken bar patron noise from the pub across the street. We stayed... More 

Was this review helpful? Yes
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Dave, Although a very disappointing review, we appreciate the opportunity to accommodate you on your most recent stay in Kelowna. I have personally stayed in the hotel, for a period of 3 weeks actually & purposefully stayed in a room facing Bernard Avenue (our main street), in order to experience the room from a guest perspective. I will agree... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was ok. They have about 8 underground parking stalls. For 62 rooms. You have to have a low profile car because the ceilings are very low. When I checked it out there was not one car parked there. Kinda scary down there. This means you have to park in the street. Good luck finding a parking spot. I... More 

Was this review helpful? Yes
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Guest, In direct response to your comments, I can understand how ANY underground parkade can seem daunting to a person. Especially if it's not one you are familiar with! If I can set the record straight, we have a total of 19 parking stalls in our parkade, which includes a stall for handicapped guests, Our parkade is SECURED both... More 

Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Newly renovated, good size rooms in an older style hotel The staff was very friendly and always helpful, the cookies at the check in desk were a real treat Most defiantly will use again , centrally located

Was this review helpful? Yes
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Dave, We truly appreciate your great review & are delighted you had the opportunity to check-in to our newly renovated guest rooms! Although they aren't quite 100% complete.....(we're still waiting for our super comfy recliners to arrive), we're VERY happy you enjoyed our new rooms! Thank you for staying with us Dave! We appreciate you have a choice in... More 

Edson, Canada
Top Contributor
50 reviews 50 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We had a great 5 night stay in two rooms. On the plus side, front desk staff were great. Our rooms were well appointed and clean. Wifi worked well. The location was great for activities. We were right in the heart of town with many restaurant choices, shops, and a nearby theatre. The free breakfast was okay. A bit of... More 

Was this review helpful? Yes
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Kevin, We wish to thank you for what is overall a great review! For the most part with the exception of limited parking, it seems you very much enjoyed our clean, well appointed guest rooms, reliable WiFi (which is SO very important) & our great customer service. We're very pleased about that! In respect to parking, as you've noted,... More 

1 review
1 of 5 stars Reviewed December 14, 2014 via mobile

i was not impressed with my stay during the time i was there for a trip. the employees are inconsiderate, rather loud in the morning above you when we were trying to sleep before we had to leave. extremely not impressed will not be returning or telling people about this hotel.

Was this review helpful? Yes
RoyalAnneHotel, Manager at The Royal Anne Hotel, responded to this review

Dear Guest, Since reading your review, I have attempted to recall who you may be & what would have led to this very disappointing review. I would love the opportunity to speak with you directly about your stay with us. We generally receive tremendous reviews for our GREAT customer service & can only assume you were disturbed, due to room... More 

Logan Lake, Canada
Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 1, 2014

Location was perfect. Shops and places to eat are all around you. Night life is close as well. Plus parking was so ideal. They had parking that fit my over size truck. Made it easy unlike other places that cant handle larger trucks. Right by the water so would be a great hotel to revisit in the summer. Totally recommend.

Was this review helpful? Yes 1
RoyalAnneHotel, General Manager at The Royal Anne Hotel, responded to this review

Dear Guest, As you've pointed out, we're very much in the heart of the action with shopping, fabulous restaurants & night life all around us, in addition to being very close to the waterfront....a PERFECT Kelowna location really! That our parking area was able to accommodate your oversized truck is a bonus & we will happily accept your 'Totally recommend'.... More 

Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 9, 2014

My girlfriend and I stayed here on the weekend from Ontario and it was a nice hotel and in a great location. Right in the middle of everything downtown, and the staff were very friendly and helpful!! Good breakfast Good everything :D

Was this review helpful? Yes 1
RoyalAnneHotel, General Manager at The Royal Anne Hotel, responded to this review

Hi Scotty, Thank you! We'll happily accept a 'GREAT EVERYTHING' review :) We're delighted you enjoyed our fabulous downtown location, our friendly service & that our continental breakfast got you off to a good start each day. We do all our baking in-house, so our Chef will be very pleased. Thank you for sharing your guest comments with TripAdvisor. Your... More 

Vail
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2014

I stayed at the Royal Anne Hotel during a business trip. The staff is extremely friendly and helpful, beds are very comfortable and the location is perfect in downtown Kelowna. I will be returning, especially once they complete there scheduled renovation.

Was this review helpful? Yes 1
RoyalAnneHotel, General Manager at The Royal Anne Hotel, responded to this review

Dear DRMVail, We appreciate you staying with us on your most recent business trip & are happy to know you enjoyed your stay with us. Finding a hotel that's conveniently located, in addition to being comfortable can often times be nothing short of challenging. That you found us to be both is truly a commendation. Delivering exceptional service is something... More 

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2014

I went to Kelowna this past weekend for a skating event and stayed at the Royal Anne. The staff was adult and very professional (and, happily, low on perk). The room was big, comfortable, and spotless, and the beds (2 queen) were very comfortable. There was a sliding door to let in fresh air, so we weren't hermetically sealed in,... More 

Was this review helpful? Yes 1
RoyalAnneHotel, General Manager at The Royal Anne Hotel, responded to this review

Dear Helene, We're thrilled to know you've 'Found your Place' in Kelowna! Thank you for staying with us most recently during the Skate Canada event. We had guests that travelled from far & wide, to cheer on the amazing athletes that performed for us during the week & we're delighted you joined us for the event. Thank you as well... More 

Salmon Arm, BC
Contributor
17 reviews 17 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 27, 2014

I booked this hotel because it was across the street from a pub I was going to and because it had pet friendly rooms, which my friends needed. My room was dated, but clean and...WOW!!... comfy!! My bed was amazing, I haven't slept that good in a long time. We had a view of the lake and the yacht club... More 

Was this review helpful? Yes 1
RoyalAnneHotel, General Manager at The Royal Anne Hotel, responded to this review

Dear Ange, 'BEST CUSTOMER SERVICE EVER' is the kind of review our team strives for! Sincere thanks for your thorough & wonderful review Ange :) Our Front Desk Agent - Kerry, will be thrilled to have been mentioned personally! Warm regards, Christa Park - Hotel Manager More 

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Additional Information about The Royal Anne Hotel

Address: 348 Bernard Ave, Kelowna, British Columbia V1Y 6N5, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Royal Anne Hotel 2.5*
Number of rooms: 52
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Also Known As:
Royal Anne Hotel
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley
Hotel Style:
#2 Family Hotel in Kelowna
#5 Romantic Hotel in Kelowna
#9 Business Hotel in Kelowna

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