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Kelowna Inn & Suites

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1070 Harvey Avenue, Kelowna, British Columbia V1Y8S4, Canada (Formerly Alpine Lodge Motor Inn)
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1 room 1 guest
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Kelowna Inn & Suites
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201 Reviews from our TripAdvisor Community

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Traveler rating
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    102
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
  • All months
    (201)
  • Mar-May only
    (43)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (15)
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There are newer reviews for Kelowna Inn & Suites
See the most recent reviews
Nelson, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 1, 2013

My husband had to come for a test at the Kelowna hospital on August 1st 2013. Thank you Kelowna Inn & Suites for offering hospital rate. I had a good continental free breakfast. Our room was on Harvey Avenue. I would suggest to ask for a room on the other side where it would be less noisy. The bathroom was... More 

Was this review helpful? Yes
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Renee, Thank you for sharing your review of the Kelowna Inn & Suites. We understand your visit to Kelowna was of a medical nature and were happy to able to assist you with a special rate. We wish you the best in health. Sincerely, Michael Saufferer General Manager More 

Calgary
Level Contributor
86 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 stars Reviewed July 31, 2013

Pros: + Good price! + Close to downtown - a 15-20 minute walk along a scenic road or a couple minute drive + Close to stores - lots of restaurants and malls within walking distance (or a minute drive) + Free parking + Free breakfast - continental, but decent variety + Great service, one of the friendliest front desks I... More 

Was this review helpful? Yes 1
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear CalgaryCanuck, + Thank you for you for your methodical review. It is a pleasure to read and share with our staff. We're glad you discovered many of our services and conveniences. + Your observations regarding our online inventory are quite accurate. Much of our inventory is not available on-line. For the best experience and the greatest room selection, please... More 

North Olmsted, Ohio
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 29, 2013

Hotel in a great location on main street close to downtown. Great price for mid summer. Nice rooms, just had an issue with the air conditioner which made the first night of sleep uncomfortable. Breakfast was good, pretty basic.

Was this review helpful? Yes
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Katiev21, Thank you for staying at the Kelowna Inn & Suites. We're delighted you enjoyed your stay. My apologies for the minor issue with the air conditioner on your first night. I'm glad our staff were able to resolve the issue quickly and to your satisfaction. We hope you enjoyed Kelowna and surrounding areas and welcome you back again... More 

Calgary, Canada
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 19, 2013

With a good location that's easy to find and close (driving) to everything you'll need, this was a great place to stay. Four of us on a girl's weekend away were able to fit comfortably (with extra towels, of course!) in the 2 Queen Efficiency Kitchenette. The breakfast was a basic continental: breads, bagels, cereal, yogurt, juices etc but the... More 

Was this review helpful? Yes
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear S_O_Drinnan, Thank you for your recent visit to the Kelowna Inn & Suites. We are delighted you chose to stay with us and that your girls weekend was a great success. We appreciate your review and look forward to welcoming you back again soon. Sincerely, Michael Saufferer General Manager More 

Edmonton, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 15, 2013

The room was well cared for and the staff were attentive and very helpful. Even though our room was close to and facing the busy highway, there was very little noise in our room. I expect the courtyard rooms were even quieter. The only minor negative was that the in-room mini fridge was sitting right on the floor. Numerous restaurants... More 

Was this review helpful? Yes
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear kerrycme, It’s great to hear you enjoyed your time in Kelowna, and that our central location, comfortable rooms and attentive service added to your experience. Thank you for visiting our city and we hope welcome you to back again soon. Sincerely, Michael Saufferer More 

Nelson, Canada
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 13, 2013

Nice clean comfortable hotel, ideally located in Kelowna for business or leisure. Courteous and friendly staff. I only stayed the one night but would use the hotel again for future business or leisure visits.

Was this review helpful? Yes
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Edwin_Lin, Thank you for staying with us and for sharing your review. It was a pleasure to host you during your stay and we look forward to your future visits to Kelowna. We are available to assist with your reservations at any time by calling us direct at 1.800.667.6133. Sincerely, Michael Saufferer More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 10, 2013

Recently stayed at this hotel with my brother and his kids. The pool was warm and awesome. The hot tub was really nice and hot but the jets were not working well. The young man at the front desk was exceptionally nice and helpful. Always had a smile for you. We stayed in the loft suite, which was clean and... More 

Was this review helpful? Yes
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear BarbandGeorge, Thank you for taking the time share your review. It’s great to hear about your positive experience in one of our 3-queen loft suites. We’re glad you enjoyed your stay in Kelowna and look forward to your future visits to our city. Sincerely, Michael Saufferer More 

ontario
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 3, 2013 via mobile

We were going to stay 2 nights however it was Canada Day and HOT and not much to do so we only stayed 1 night. the front desk staff was very kind and did not seem to mind the change in plans? The hotel is a bit worn, but the beds were very comfortable. The bathroom was another story. Really... More 

Was this review helpful? Yes
Vancouver, Canada
Level Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed June 27, 2013

The fellow checking us in was very pleasant. Because the room we were assigned suddenly had to be cleaned, he kindly upgraded us to the jacuzzi suite. It was really nice of him, and he didn't have to do that. (We didn't actually end up using the jacuzzi.) I helped myself to the free Keurig coffee at check-in. A nice... More 

Was this review helpful? Yes
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear youthfulcruiser, Thank you for taking the time to share your experience at the Kelowna Inn & Suites. Your satisfaction is certainly fundamental to all that we do, and we’re glad you left a satisfied guest. Your honest comments visa vie the decor are received and are central when contemplating to our ongoing upgrades. Thank you again for choosing the... More 

Kaslo
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 27, 2013

My husband had a great night's sleep on the bed. He couldn't get over how firm and comfortable it was. I, however, did not. I guess I like a softer mattress. The room was quite small and could have done with some smaller furniture so we could have had more floor space to put our luggage. The pool was really... More 

Was this review helpful? Yes
KelownaInnSuites, Front Office Manager at Kelowna Inn & Suites, responded to this review

Dear Lukacs80, Thank you for sharing your review. Our mattresses are sourced from Serta Canada on a regular basis and are generally highly rated by our guests. I feel badly that you did not find that to be the case. In future visits, if you find the bed too soft or hard for your liking, our staff can make another... More 

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