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Kelowna Inn & Suites

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1070 Harvey Avenue, Kelowna, British Columbia V1Y8S4, Canada (Formerly Alpine Lodge Motor Inn)
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Kelowna Inn & Suites
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Kelowna Inn & Suites
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170 reviews from our community

Traveler rating
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    84
    33
    7
    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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    (170)
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Vancouver, Canada
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Kelowna is a wonderful interior city on a huge fresh water lake. The hotel has a pool but it is undergoing some refurbishment. The hotel recommended the 'H2O' complex nearby owned by the city (close to the lake). H2O is fantastic with different depth pools geared for kids linked together with a "River Run" of moving water that carries you... More 

Was this review helpful? Yes
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Travels a lot, A sincere Thank-you for staying with us on your recent trip to Kelowna. We’re glad you enjoyed our city and the Kelowna Inn & Suites. Our location close to downtown is perfect for exploring the area. Thank-you also for your personal endorsement and recommendation. We look forward to your next stay with us. Kind regards More 

Surrey, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel a few months ago after reading reviews about construction I emailed first regarding use of pool etc cause I was booking. For a 5 day training fa room for myself myself and another for a co trainer and it was needed after a hard day to wind down I was told no problems and it should'... More 

Was this review helpful? Yes 1
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Patrick, Thank you for staying with us. We apologize for the temporary pool closure and understand your frustration. The renovation of the pool building currently underway was unscheduled and unplanned and was not within our control. Our staff did the right thing by immediately attempted to contact arriving reservations to inform them that our pool was temporarily unavailable and... More 

Calgary
Top Contributor
130 reviews 130 reviews
20 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed February 19, 2015

Stopped in for one night on my way from Calgary to Vancouver. Check-in was fast and friendly, with the clerk offering discounted rates for future stays. As others have mentioned, renos are taking place, making access to the pool/hot tub difficult and inconvenient as it is via an outdoor corridor. I didn't use it, but the pool area seemed decent.... More 

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KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear donnyawesome, Thank-you for sharing your comments. We are delighted to hear you enjoyed your stay with us. Our renovations are nearing completion (see our web site for updates) and we look forward to making our new rooms available to guests very soon. We appreciate your business and look for forward to your next stay with us. Sincerely More 

Calgary, Canada
Top Contributor
124 reviews 124 reviews
16 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 28, 2015

This hotel was recommended by a friend as it had very good rates for Kelowna. I stayed for four nights and found the hotel had all the advertised amenities even though it was under renovation. The décor was very dated but the room was large, reasonably quiet and clean. The beds were comfortable enough and there was ample parking near... More 

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KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Tom, Thank-you for staying with us and for sharing your comments. I’m glad to hear you enjoyed our hospitality and that you enjoyed the comfort, value and location of the Kelowna Inn & Suites. We are continually upgrading our guest rooms and it is worth noting that we are in the final stages of completing an addition of 20... More 

Funchal, Portugal
Contributor
20 reviews 20 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 10, 2014

We booked this hotel for 4 days in mid November for a basic getaway. We arrived to find the north end of the hotel in heavy renovations and our room was on the west side across from the continental breakfast room and ice machine. The room was dark and small since it was under the overhang extension of the building.... More 

Was this review helpful? Yes 2
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Ross, Thank-you for taking the time to share a review with our readers. As you mentioned, we are in the process of building 20 brand new guest rooms. (see details on our web site under "brand new") While guests continue to enjoy their stay without disturbance, the access to the indoor pool and hot tub is temporarily a slightly... More 

Maple Ridge
Top Contributor
57 reviews 57 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 8, 2014

We stayed at this hotel because of the convenience to the venue we would be attending and the price. It was a great choice, I had originally chose the hotel across the street but this one offered a kitchenette and continental breakfast for less. It has big suites that are clean and have everything you would need, The continental breakfast... More 

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KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Sandit, Thank-you for staying with us. It is wonderful to read that you had a great stay. Our location is very central indeed, making downtown markets, shopping, parks, and other city amenities very easily accessible on foot, or by car, or express transit. The airport shuttle service you mention is an excellent choice when traveling through Kelowna International airport,... More 

British Columbia, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2014

I stayed at this hotel for a week and for the most part, was happy with the service and accommodations. I actually caught a cold just when I arrived and ended up spending my first couple of days, tucked in bed watching TV and sleeping. The beds btw are very comfortable! ;-) Staff overall was nice, especially the housekeeping team... More 

Was this review helpful? Yes 1
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Geraldine, Many thanks for your review and for your feedback. We’re glad you had a great stay at the Kelowna Inn & Suites and that we were able to address your concerns during your stay. While all our walkways and public spaces near guest rooms are currently non-smoking areas, based on your feedback, we have enhanced our non-smoking signage... More 

Monterrey, Mexico
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 25, 2014

We were stuck with an event happening in Kelowna when we arrived, therefore finding a place to stay was very hard, we went through 9 places until we came up with these folks, they were really nice about things. They only had a smoking room which we had no choice but to take or sleep in the car. It was... More 

Was this review helpful? Yes
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Cata, We are glad we were able to find accommodations for you on a very busy weekend. Unfortunately our last remaining room wasn’t a perfect match for you. We would love to welcome you back to enjoy our selection non-smoking guest rooms. Our Guest Services staff are always available (1.800.667.6133) to assist you in reserving your preferred room or... More 

Comox Valley, Canada
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 23, 2014

Outstanding value! Very friendly staff, and while the room was very dated and the furniture (less the TV and bed) were old. But it was likely the cleanest hotel room I have stayed in. We received a complementary upgrade to a jaccuzii (sp?) suite and it was appreciated! It was loud with traffic sound during the day but okay at... More 

Was this review helpful? Yes 1
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Sunshine Coater, Thank you for staying with us and for sharing your review. We’re happy you enjoyed the upgrade to a suite. Many guests as yourself like our central location and the easy access to downtown, shopping and restaurants this provides. Thank-you also for recognizing our high cleaning standards and the excellent value a stay at the Kelowna Inn... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

I always stay at this hotel, I travel to Kelowna every 2 to 3 months for medical reasons and this place is the place to stay. Great staff, they even help me with my luggage. The continental breakfast is very good. I have stayed at several other places with continental breakfast, Kelowna Inn and suites serves a better selection than... More 

Was this review helpful? Yes 2
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Tina, Thank you for staying with us regularly and for taking the time to share your review. We’re glad you are well served and enjoy the comfort, value and location of the Kelowna Inn & Suites. Sincerely, More 

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