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Kelowna

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Best Western Inn Kelowna


Hotel class 3.0 of 5
2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
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Reviews you can trust

80% Recommend
4.0 of 5 stars 42 reviews
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[ Date ] [ Rating ]
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2 of 5 stars
tiredofnoise   1 contribution
nelson bc
Nov 25, 2009 | Trip type: Couples

I have stayed at this hotel in the past and not had the noise problem of this latest visit. When we checked into our room and noticed earplugs on the nightstand I mentioned to my husband: Oh Oh, that does not look good. I rationalized that there had been some construction going on across the back parking lot but all... more

Management response from
patersonKelowna, General Manager

Thank you for taking the time to express your comments regarding this past stay. I am very sorry that you did not receive proper recognition from the property staff nor from Best Western Int'l. I would encourage you to either contact me or the Guest Services Manager directly at the property or call to BWI who must respond to all...

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5 of 5 stars
BillythomasLangley   1 contribution
Langley
Oct 8, 2009 | Trip type: Couples

Our recent stay at Kelowna's Best Western made us both say the same thing " this is one of the nicest Best Western's". My husband and I always try to stay at a BW because we collect points with them but a couple we have just walked out of and went elsewhere. We love the fat duvets and awesome linen... more

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1 of 5 stars
NFTravller1   8 contributions
Niagara falls
Oct 6, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

Before booking this hotel, I read some of the reviews on TripAdvisor and saw that some people had some issues with noise, but overall the hotels reviews were positive. When I arrived at the hotel, the room was very spacious and clean, modern, and I did notice one thing I have never seen before in a hotel room - EAR... more

Management response from
patersonKelowna, General Manager

Thank you for taking the time to express your comments. During the Summer and early Fall, our city did a major road expansion during the nighttime hours and as a result, we placed earplugs in all rooms. We received many compliments of thoughtfulness and pleasure in meeting our guests needs. Some guests are light sleepers or want to sleep with...

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5 of 5 stars
abcoldgit   11 contributions
Warwickshire
Oct 1, 2009 | Trip type: Couples
1
person found this review helpful

During our travels we have come across a number of people who wil not use a Best Western branded hotel on princilple, and whilst one or two we have stayed at confirm that attitude we have found most of them to be good. The Kelowna Inn is right at the top of the list of good ones. We booked a... more

Management response from
patersonKelowna, General Manager

Thank you very much for your warm review about our property. We are very proud of the facility and its amenities and it is rewarding to see that they are being appreciated by our guests. The Best Western Kelowna team appreciates your business and we look forward to welcoming you back to Kelowna in the future.

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5 of 5 stars
lbgizzmo   17 contributions
Halifax, Canada
Sep 20, 2009 | Trip type: Couples
1
person found this review helpful

We loved our one night stay in Kelowna en route during our move. We had a Ground Floor Courtyard room, which was perfect for our dog to go outside. It has been newly renoed and has all of those little things a traveler wants. They definitely listened to frequent travelers suggestions and made the perfect rooms. Huge bathroom, with lots... more

Management response from
patersonKelowna, General Manager

Thank you for your tripadvisor review. We are very pleased to see that you enjoyed the comfort of the guest room with the variety of amenities. We take pride in trying to remain current with the needs of the traveling public. Our environmental programs are very important to us, and I'm pleased that you appreciated the energy efficiency of heating/cooling...

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5 of 5 stars
margue   2 contributions
Montreal
Aug 21, 2009 | Trip type: Family

We arrived at noon, even though check-in is at 4pm because one of my daughters was ill.The woman at the reception desk went out of her way to locate a chambermaid to get us a room. I was very grateful.We had a room 30 minutes later. The room was very clean and modern with flat screen t.v. and a radio... more

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5 of 5 stars
VancouverStephen   1 contribution
Vancouver
Jul 30, 2009 | Trip type: Family

Our room open up on a grass field and a short walk to the pool, hottub and breakfast buffet. Kids loved making their own waffles. It made it fun place to hang out while exploring the Okanagan. Rooms were large and brand new. Kids loved playing on the grass field, pool and hottub. more

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4 of 5 stars
Ryder9   1 contribution
Chilliwack
Jul 30, 2009 | Trip type: Family

I booked my 90 yr old Dad in along with some relatives from Scotland for a few days this summer. THe staff took it upon themselves to ensure they had connecting rooms, Dad was provided with a handicap room for convenience as well as being handily located near the lobby. The relatives were upgraded so they could be near Dad.... more

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4 of 5 stars
PT_inWinnipeg   3 contributions
Winnipeg
Jul 21, 2009 | Trip type: Couples

We were upgraded at check-in to a full kitchen suite that had a view of the landscaped courtyard because we had booked 5 nights. The suite was exactly as pictured on the website and very clean and spacious. The continental breakfast w/waffle bar, varieties of breads, juices, cereals and hard-boiled eggs was a money-saver. The staff were friendly and helpful.... more

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4 of 5 stars
archerfish   1 contribution
richmond
Jul 16, 2009 | Trip type: Family

i would like to give thanks to dianne( hotel staff) for giving us a very comfortable room during our stay in the hotel last sunday. this hotel is excellent for families who have young children with them. the room was clean, the staff were very accomodating. the complimentary breakfast was terrific. nothing more to say .. if ever we're back... more

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Best Western Inn Kelowna Also Known As

  • Best Western Hotel Kelowna
  • Best Western Kelowna
  • Kelowna Best Western
Address: 2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada