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All 34 Kelowna hotels

BEST WESTERN PLUS Kelowna Hotel & Suites

3.0 of 5 Hotel   |   2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada (Central City)
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Ranked #2 of 34 hotels in Kelowna
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Michael F Vancouver, Canada
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317 people have reviewed this hotel

Traveler rating
    165
    116
    20
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    9
See reviews for
101
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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  • English first
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English first
Vancouver, Canada
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I liked the way check-in went, very fast in spite of not having a reservation. Proper questions from Heather got me into my room at the correct rate in mere minutes. In general, all staff I encountered were very professional. The rooms are large, clean, and as quiet as I would expect. Too chilly for the balcony, but I would... More

Was this review helpful? Yes 1
Langley, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff is always plesant and willing to assist in any way to make you stay a plesant one. I am always treated with respect, no matter how dirty i might look or what i am wearing after a long days work out side. I rate this Hotel as the Best in Kelowna! Thank you

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay, I have never met a friendlier, more accommodating staff. Everything was clean, the beds were firm but comfortable and the complementary breakfast buffet was delicious with a good variety and they were putting fresh food out right to the last minute. 10 out of 10 I will definitely be checking in again!

Was this review helpful? Yes 1
Edmonton, Alberta, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The exterior of this hotel is deceiving. While the outside comes across a little dated and dingy, don't be deceived like I was, This is an incredible hotel. Even the a standard room is huge and beautifully appointed. Everything was excellent: The pool was a lovely warm temperature, room was clean and well maintained, and beds were comfortable. Additionally, staff... More

Was this review helpful? Yes 1
Kamloops, British Columbia, Canada
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived early and our room was ready. It was very clean and well stocked. The staff were very friendly and answered all our questions with ease. We went for a swim in the salt water pool and it was wonderful. The hot tubs were being serviced but were up and running in no time and they too were great.... More

Was this review helpful? Yes 2
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific and thorough review! I am very pleased that you enjoyed your stay with us and were able to experience so many areas and services of the hotel facility. The team will be very happy to know that their efforts and services are appreciated. Thanks again for sharing your great comments. We will hope... More

Saskatoon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We arrived earlier than check-in time but a room was available. Breakfast was varied, ample and tasty. Room and amenities were quite adequate and bed was comfortable. Easy access to airport and neighborhood visited.

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you for your very kind review. It is wonderful to know that you enjoyed your guest room, amenities and our complimentary hot breakfast buffet with its wide variety of options. We will look forward to welcoming you back in the future. Thank you again! Sincerely, Rosemary Paterson More

Caledon, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent place to stay after a ski trip before departure at the airport. Do not be discouraged by the poorly designed entrance to the lobby. The dinner menu at the restaurant is excellent. I never would suggest burgers even though they are on the menu. The wine list has a number of good local selections.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you for your great review. I am pleased to know that you had a wonderful stay and enjoyed our onsite restaurant. We are excited to announce that this Spring we will be painting the exterior of the hotel which will enhance the entrance to the lobby. Thank you again for your review. We will hope to welcome you back... More

Sicamous, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I booked a king sized bed here for our 32 anniversary. The staff was excellent, when we registered they gave us the the 8th floor tower room. Wow, jacuzzi tub, fireplace, complimentary bottle of wine, chocolates and a Happy Anniversary card. The south facing view with balcony was really nice. They go out of their way to... More

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thanks Rob and Terri for such a wonderful review! And congratulations on your 32nd anniversary!! I'm so pleased that you enjoyed your stay with us and thank you for sharing your terrific comments with our readers. We'll hope to welcome you back sometime soon! Best regards, Rosemary Paterson More

Kelowna, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay at the Best Western PLUS Kelowna was very enjoyable. We took advantage of the mineral pool and hot tub as well as breakfast which was out of this world. The beds were ultra comfortable and the toiletries luxurious. Thanks for a fabulous and unforgettable stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your fabulous review! I am so pleased that you were able to enjoy so many services that the hotel provides. It's great to know that the higher quality amenities that we have added throughout the facility are appreciated....many thanks! :) Thanks again for taking the time to share your comments and we'll hope to welcome... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here after flying into Kelowna from two weeks in Southern California. This hotel is right up there with the best and the staff could not have been better. I had booked our room two weeks earlier and left our car there and grabbed the shuttle to the airport and shuttled back on our return. No... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you so much for your wonderful review. I am pleased that you and your wife enjoyed your stay with us and were able to take advantage of our complimentary park and fly program. I will certainly look forward to sharing your kind words about the facility and staff service to my team as they work hard to ensure all... More

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Additional Information about BEST WESTERN PLUS Kelowna Hotel & Suites

Also Known As:
Best Western Plus Kelowna Hotel
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Address: 2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Kelowna Hotel & Suites 3*
Official Description (provided by the hotel):
National Environmental Award Winner! 176 rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, steam room, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 
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