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All 34 Kelowna hotels

BEST WESTERN PLUS Kelowna Hotel & Suites

3.0 of 5 Hotel   |   2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada (Central City)
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Ranked #2 of 34 Hotels in Kelowna
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 1 week ago
Dianne D Edmonton, Canada
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426 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

very clean, beds were amazing. breakfast included. overall good place to stay. Location was easy access to everywhere. needs a pool slide or something to entertain kids. Did not find it very kid friendly. Very Adult friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review. I am very pleased that you enjoyed your stay with us and found the hotel met your needs. I'm sorry that you felt our price is a little high; it may be a little higher than some hotels as we provide a full service hotel with restaurant, pub, Wellness Spa, indoor pool,... More

Burnaby, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here twice in the past month for work. Rooms are clean and spacious with nicely appointed bathrooms. A nice feature is the fact the have real glasses and mugs vs paper and plastic to drink from. What is missing is a microwave in the room to heat dinner in (don't always want to eat out when you're travelling for... More

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you so much for your great review. I am really pleased that you enjoyed your stay, particularly the glassware, especially since all our glassware goes through a commercial dishwasher. We do have kitchen suites with microwaves and cook tops (some even have an oven) available so that cooking can be maintained to specific units in the hotel. However, please... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel, clean rooms, staff is ready and willing to help with check in and any other situation which may happen. Central location in this city. great restaurants in the area within walking and driving distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review! I am so pleased that you enjoyed your stay with us and found the facility and our team all met your expectations...that's wonderful! Hopefully we can look forward to welcoming you back again in the near future. Many thanks and best regards, Rosemary Paterson More

Princeton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Rooms are clean and nice, friendly staff, great location, reasonable rates. Pub and restaurant connected to the hotel. We stayed in the tower rooms and they were really nice. Nice view from the balcony. Walking distance to many shops.

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you so much for your wonderful review. Terrific to hear that you enjoyed your stay with us and found everything to your satisfaction. Hopefully you had a chance to use our restaurant or pub...they're both under new management and the new menus are creating lots of interest with hotel guests and locals both. Thanks again for sharing your comments.... More

Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Best Western in Kelowna for business and this hotel worked out great. The location was very central and easy to go all over the city. There was a balcony in the room we had and we really enjoyed sitting outside. I would definitely stay again and it was good value for the money.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased that you enjoyed your stay with us and found that the central location of the hotel made it easy to navigate within the city. We are a unique hotel in Kelowna where every room has a walkout balcony or patio to enjoy a relaxing break and the fresh... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Breakfast was busy when we were there, but seating was abundant. This hotel is very well run. From the front desk to the housekeeping lady. My husband and i stayed on the second floor, room 218. On the second day of our stay, we had left our room for a couple hours. The lady cleaned our room to excellent standards.... More

Was this review helpful? Yes 1
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Wow! Thank you for such a wonderful review. I am so happy to know that you enjoyed your stay with us and to hear that Candice took such great care of you, your room and your towel!! I'm sorry that Candice picked it up in the first place (it have been mixed up with our towels) but I'm pleased to... More

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed for two nights, excellent twin room, decent view, brilliant self service breakfast. Good location, near main highway but not noisy. Room spacious and clean. Would suggest taking own soya milk if required as not supplied at breakfast but variety of food. Was 3rd visit in 6 years would stay again. Staff helpful with maps and directions. Try bar/restaurant nearby... More

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you for your fabulous review. I'm so pleased that you and your friends enjoyed your stay with us and had a chance to enjoy our breakfast, pub and restaurant. Thanks again for sharing your thoughts and comments. We appreciate you being so loyal to our property and hopefully we can welcome you back in the next year or two!... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed Oct 20 for one night and again Oct 22 for one night. The first time was for a quick trip overnight. The front desk folks were very friendly, explained the services and how to get to our room. The room was not at all what we were expecting. I thought the room was better than some of the... More

Was this review helpful? Yes 1
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Wow...thank you for the fabulous review! I am so pleased that you enjoyed your stays with us, found everything to your liking and the staff friendly and helpful. Over the years we've tried very hard to renovate and be current with the newest hotels being built which is a fun challenge, upgrading amenities, bedding and furniture as feasible. And yes,... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was here on business and as I was in the middle of negotiating a deal for a client, I placed a lot of demands on the front desk in terms of their photocopier, scanner and computer. Heather, and Sarah were incredible with their efficiency and professionalism while assisting me. The hotel is lovely and has a gorgeous pool and... More

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review! I am so pleased that my front office team took good care of you and assisted with all your business needs. I am glad to know that you enjoyed the pool and atrium area as well....hopefully you enjoyed the breakfast as well! :) Thanks again for sharing your great comments! We'll hope... More

Kamloops, Canada
1 review
4 of 5 stars Reviewed 5 weeks ago

The bed was so soft, comfortable and warm!!! Most comfortable bed I have ever slept in at a hotel! Wifi connection was quick with no buffering, a great asset to have when you are travelling with teenagers. When I have to stay in Kelowna, this will be the place that I will stay at again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Wow...thank you! I am so pleased to know that you enjoyed our hotel beds...many other guests have said the same thing... they are super comfy! This is ultimately the most important part of your stay - that you are comfortable and sleep well. Glad to know that our new fiber optic wifi was working well also. Thanks again for your... More

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Additional Information about BEST WESTERN PLUS Kelowna Hotel & Suites

Address: 2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Kelowna Hotel & Suites 3*
Number of rooms: 176
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley

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