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All 34 Kelowna hotels

BEST WESTERN PLUS Kelowna Hotel & Suites

3.0 of 5 Hotel   |   2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada (Central City)
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90%
Ranked #2 of 34 hotels in Kelowna
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
louannej493 Palm Desert, California, USA
  • Reviews (364)
  • Photos (38)
  • Amenities
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  • Room tips (68)
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364 people have reviewed this hotel

Traveler rating
    195
    131
    21
    8
    9
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117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • English first
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English first
Palm Desert, California, USA
2 reviews
5 of 5 stars Reviewed yesterday NEW

The room was large with a separated sitting area, and had a small fridge and coffee maker. Very clean, comfortable bed and pillow. Bath and Shower, very large bathroom. But the best - the breakfast. The best included breakfast I have had anywhere. Great location too.

Review collected in partnership with Best Western

Was this review helpful? Yes
Palm Desert, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Six nights during golf vacation with friends. Centrally located. Rooms were clean and comfortable, breakfast buffet was much better than most. Only frustration was erratic WI-Fi when I had work to do,

Was this review helpful? Yes
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were going for the stay 3 times and get 1 free on our trip and Kelowna was next. We enjoyed the room. Beds were great and Breakfast was good too. Pool was nothing fancy but the courtyard was great and we headed down to city park to do the obstacle course on the water!

Was this review helpful? Yes
Vancouver, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

A great hotel in Kelowna. We stayed in a suite on the courtyard side and it felt like it was a resort. We could easily walk across the courtyard for the hot breakfast (included) or to take a swim in the warm pool and hot tubs. This hotel has 3 Sun Country chargers located around the parking lot so you... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I am so pleased that you enjoyed your stay with us and found all the amenities and facilities perfect for your family stay. We are very happy to participate in a "sustainable energy" program with one aspect being our 3 Electric Vehicle Charging Stations. It's terrific that you have your electric vehicle... More

St. Albert
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We booked this hotel for what was planned to be a two night stay in Kelowna. The staff were friendly. The lobby is drab, we got a spacious room on the second floor, thanks to the friendly desk personnel. Beds were super comfy!! The shower sounded like someone was drilling underneath us when we turned on the water but it... More

Was this review helpful? Yes 1
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you for sharing your comments with our readers. I understand that you were somewhat disappointed with your stay and I'm sorry to hear that. Yes, our lobby and Atrium have polished concrete flooring in keeping with our environmental practices and the area surrounding the pool continues with this theme. The pool however, was fully tiled this past January and... More

Victoria, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We totally enjoyed our stay at this hotel. The staff were accommodating, helpful and friendly. The room was fabulous! As the original type of room we reserved was not available when we arrived, the check-in staff immediately upgraded our room. It was an extremely hot week in Kelowna, and when we got to our room, it had been cooled beautifully.... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am so pleased to know that you and your family enjoyed your stay with us this July....and yes, we've had some super and very hot, weather. I am happy that you found the staff to be welcoming and helpful throughout your stay. Thanks again for sharing your comments. We'll hope to... More

edmonton
Contributor
20 reviews 20 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 4 nights in July and we really liked it. Our room was beautiful, we had lots of space and the staff was great. The pool was small and not very deep, but not a deal breaker. Breakfast was good. It was so hot in Kelowna while we were there that our air conditioner in the room... More

Was this review helpful? Yes 2
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you so much for your wonderful review. I am so happy to know that you and your family enjoyed your stay with us and had a chance to enjoy some of our hotel amenities during our mini Okanagan heat wave! Thanks again for sharing your comments. We'll hope to welcome you back in the near future. Warm regards, Rosemary... More

Fort Mcmurray
Contributor
14 reviews 14 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this hotel with my husband and my dog. The rooms are massive, and the pet friendly rooms are fully tiled, with a patio accessible from the room with trees, grass and flowers for puppy to run around. Upon check-in, they had a gift bag for my dog with some treats and a tennis ball (my dog went NUTS... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you so much for your wonderful review! I am very pleased that you enjoyed your stay with us and must say that you've provided the TA readers with a terrific overview of our facility and pet friendly rooms. Thank you! We have specific pet friendly rooms in the standard, deluxe and kitchen suites room types and encourage guests to... More

Sherwood Park, AB, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We were totally satisfied with the facilities and services at this hotel. Everything was perfect! The staff were extremely friendly and helpful, the rooms and halls were impecably clean, everything worked like it was supposed to, There was nothing that we would have changed. Oh, I forgot to mention -- the bed was superb. We had an excellent, restful, sleep.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you kindly for your wonderful review! I am so pleased that you had terrific sleeps (in our comfy beds :) ) and an overall great stay! My team will be very pleased to know their efforts are being appreciated....thank you for saying so! We hope that you're coming back to visit Kelowna in the near future and will look... More

Penticton, Canada
Contributor
20 reviews 20 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I was treated with courtesy from all staff. Hotel gives free parking while travelling out of town. Shuttle service to nearby airport is offered at reduced rate, Free WiFi was much appreciate. The front desk was very helpful in giving detailed information about Kelowna.

Was this review helpful? Yes 2
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your very kind review. I am so pleased that you enjoyed your stay with us and received excellent service from our team! That is great to know and I'll be pleased to share that with my team. Thank you again for your comments. We'll hope to welcome you back again in the near future. Best... More

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Additional Information about BEST WESTERN PLUS Kelowna Hotel & Suites

Address: 2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Kelowna Hotel & Suites 3*
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Also Known As:
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel And Suites
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Kelowna #1 Green Hotel in Kelowna #2 Business Hotel in Kelowna #4 Family Hotel in Kelowna
Hotel Class
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 
Number of rooms
176

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