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All 34 Kelowna hotels

BEST WESTERN PLUS Kelowna Hotel & Suites

3.0 of 5 Hotel   |   2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada (Central City)
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Ranked #2 of 34 hotels in Kelowna
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 3 days ago
travelfreak Ottawa,ont
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388 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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  • English first
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English first
Ottawa,ont
Contributor
18 reviews 18 reviews
11 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this property Aug 18-22-2014. Well worth the money, hotel is centrally located, walking distance to shopping and restaurants, clean modern rooms, flat screen TV, internet access, excellent bed and bedding, hot breakfast, pool and hot tub. Staff are friendly and attentive, it is very evident this is a well managed hotel. You would not be disappointed with... More

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review...wow, you've provided our readers with a wonderful summary of the property!! :) I am so pleased that you enjoyed your stay with us. I'll will be pleased to pass on your comments to my team as it is wonderful for them to know that their efforts are appreciated! Many thanks again and we'll hope... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well worth the money. The rooms were very modern and clean. The beds were unbelievably comfy. Every staff member we passed greeted us with a smile and a "hello". The free breakfast had many tasty options for picky eaters like our kids and the pool was also a big hit.

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Grande Prairie, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel was clean, comfortable and has high standards. Breakfast was good (continental), although the restaurant was closed at the time. The steam room is no longer available. We stay at BW's often and this was up to the usual standards. Would highly recommend this hotel.

Review collected in partnership with Best Western

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Sandpoint, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This was a very nice hotel, exceptionally clean and very friendly staff. Our room was missing a luggage rack and the staff was able to find one. They had a wonderful breakfast.. I would stay again and highly recommend to anyone traveling in the Kelowna area.

Review collected in partnership with Best Western

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Dunfermline, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the lower area of the hotel on the first floor we had a balcony that was comfortable to sit out in the evening sun. The rooms were clean and comfortable and the hotel has a guest laundry. Good buffet breakfast in the morning

Was this review helpful? Yes 1
Victoria, bc
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stay in the tower if you need a quiet room. I somehow ended up on the ground floor of the main building and you can hear everything. Foot steps above are amplified, water running is quite loud. Rooms are good, the type you expect from a Best Western Plus. My colleague stayed in the tower and said it was good.

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Grand Cayman
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed here one night on a road trip round BC and we were very happy with the quality of this hotel. The rooms were clean, spacious and quiet. The beds were very comfortable. The staff were helpful and friendly. We didn't try the pool, but it looked good, especially if you've got kids. There were also plenty of... More

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Baltimore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The room, though across from the hotel's swimming pool, was very quiet. We were traveling with a nervous Welsh Terrier that barks at outside noises and there were none in this room. We liked the sink in the bedroom hall outside the washroom, the door opening to the back of the motel so we could walk the dog without going... More

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Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review! I am really pleased that you enjoyed your stay with your Terrier, and found the hotel convenient, easy to access, good breakfast and great service by the staff members. I am sorry that the TV didn't work for you. I am not sure what the problem was with the TV but I... More

Saskatchewan, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

A friend and I stayed in here for one night in August. This is definitely a family hotel, but it was still nice and quiet. The rooms were spacious and clean, the beds were amazingly comfortable, and as other reviewers have mentioned, check-in and check-out were quick and easy. As it's not right in town, the cost of a cab... More

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your great review. I am really pleased that you enjoyed your stay with us and found the hotel to your liking. We are a hotel that caters to many different markets depending on the time of year so families are prevalent in the summer, business travelers, meeting groups, sports teams, couples and friends getaways, golfers,... More

Vancouver, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Speedy check-in service. The layout of the hotel was easy. Getting to the hotel was a bit tricky as you cannot directly enter it off highway 97 if you are heading east. So keep that in mind when booking this hotel! Room was very spacious and clean. I did notice a leak in my closet in the ceiling. It was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your kind review. I am so pleased that you enjoyed your stay with us despite the leak in the air conditioner...my apologies; I am glad that maintenance was able to take care of it quickly. Thanks for the great comments about the team and guest services - I'll be pleased to pass that along to... More

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Additional Information about BEST WESTERN PLUS Kelowna Hotel & Suites

Address: 2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Kelowna Hotel & Suites 3*
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Kelowna #1 Green Hotel in Kelowna #2 Business Hotel in Kelowna #4 Family Hotel in Kelowna
Hotel Class
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 
Number of rooms
176

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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