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BEST WESTERN PLUS Kelowna Hotel & Suites

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2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
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BEST WESTERN PLUS Kelowna Hotel & Suites
Best prices for: 1 room 1 guest
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Ranked #2 of 34 Hotels in Kelowna
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed 2 days ago
canadian_shamrock17 Toronto, Canada
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480 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for business for 2 nights. The staff are incredibly helpful and sweet however the hardwood floors and lofty ceilings make for an incredibly loud stay when there are people in the rooms next to you, but especially above. Was woken up several times in the night by what sounded like someone coming through the roof above me. A... More 

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Elkford, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great hotel. Attached restaurant is great. Everything you need is very close by, from a Costco, Walmart, liquor store. They have a great full breakfast for the light or hardy eater. Great way to start the day. Nice big area, you don't feel rushed to eat and run. Great pool area.

Review collected in partnership with Best Western

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Surrey, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

i travel to Kelowna for work about every six weeks and always stay here. I like to stay in the tower in the mini suites which are reasonably price. The rooms are nice an there are even rooms with fireplaces ans hot tubs. There is a nice complimentary breakfast each morning. The hotel is centrally located with a pub and... More 

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Mississauga, Canada
Top Contributor
94 reviews 94 reviews
41 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

enjoyed my stay. Had a great balcony and very nice bathroom with a comfortable tub. Room also had a fridge and I particularly appreciated the kettle as I am a tea drinker. Also a plus - Starbucks is nearby! There are laundry machines (2 loonies for a wash and 2 loonies for a dry) and a nice business centre. One... More 

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Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your great review. I am really pleased to know that you enjoyed your guest room with the amenities and balcony. I'm sorry to hear that you found the complimentary hot breakfast buffet less satisfying. I appreciate your feedback on the eggs and will address this with the team. Our goal is to provide a wide... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good place to stay for business. Restaurants nearby, good hot breakfast, the pool and hot tub were great to unwind. I had a queen suite on the back of the property that was very quiet. 2 big screen tv's, marble tile, etc, Very Nice! The gluten free burger in the pub was excellent!

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Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I'm really pleased to know that you enjoyed your stay and found all our amenities and facilities to be above par....great to hear! Thanks again for sharing your comments and we'll hope to welcome you back again whether for business or pleasure. Best regards, Rosemary Paterson More 

Calgary, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was on the first floor in a beautiful room with 12ft ceilings-very nice an clean. Had supper at the pub in the hotel-lots of craft beer to choose from, food was okay. Returned to my room to have a look outside the window behind the drawn curtain and realized my room had a door to the outside courtyard and it... More 

Was this review helpful? Yes 1
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for sharing your comments and experience. I am truly sorry that the patio door was not locked properly. That is a requirement of housekeeping and most definitely should be completed daily. There are 2 locks on all patio doors, one at the base and one on the handle. Were they both unlocked? I will ensure that... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 5 weeks ago

The tower room where I stayed was peaceful and the bathrobes were a nice plus. The wifi internet had a good connection and does not drop or disconnect like other hotels I have stayed with. Location, while not in downtown, is in central Kelowna that is accessible. It is near all major shopping and restaurant areas as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your wonderful review. I'm so pleased that you enjoyed your stay with us and found all the amenities comfortable, pleasing and working well. Our internet is fiber optic so we do hold really good connections and very good speeds. Thanks again for sharing your comments and we'll hope to welcome you back again in the... More 

Kelowna, Canada
1 review
4 of 5 stars Reviewed 5 weeks ago

A comfortable average hotel to stay at for business. There are good amenities offered for guests travelling with family as well. Although the rooms around the perimeter of the property have been recently renovated, the rooms are more noisy than the tower.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your great comments. I'm pleased to know that you enjoyed your stay with us and found everything to your satisfaction. I'm sorry if you found the rooms in the 2 story section noisier than the tower...that must be more from other guests (than the outside noise) which is unfortunate. Anytime that other guest rooms are... More 

Vancouver, B.C.
Top Contributor
58 reviews 58 reviews
41 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is a clean hotel with nice rooms. Beds are comfy. Centrally located in Kelowna. Gym was good for a hotel gym. Enough to have a good workout. Lots of food options near by. Staff is friendly and helpful

Review collected in partnership with Best Western

Was this review helpful? Yes
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you so much for your terrific review. I am very pleased to know that you enjoyed our clean rooms, friendly staff and all the hotel amenities. We recently renovated our fitness facility so I'm happy to know that the wide variety of equipment is able to provide a good workout. Thanks again for your great comments and we'll hope... More 

Sydney, Australia
Top Contributor
96 reviews 96 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 21, 2015

We recently stayed for one night at the best western Kelowna on our way back to Vancouver. The hotel has both a tower block and also rooms surrounding a large courtyard. We chose a king room off the courtyard. The room was very very clean and well appointed. A nice sofa to relax on as well as a small table... More 

Was this review helpful? Yes 1
Rosemary P, General Manager at BEST WESTERN PLUS Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific overview of your recent stay at our property. You've touched on all the main aspects of our hotel and amenities; I'm really pleased that everything met your expectations and more!! Thanks again for sharing your comments and we'll hope to welcome you back on your next visit to Kelowna. Best regards, Rosemary Paterson More 

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