Very friendly and informative welcome and check-in. Tower King Room very clean and bed was great! All associates friendly and helpful. Public areas spotless. Room attendants excellent. Breakfast hot, tasty and lots of variety. Convenient location. Would love to return and do recommend this hotel to everyone. More

After a less than stellar stay at the Best Western Plus the night before - this was heaven. The hot tub was glorious, the waterslides were suprisingly fast and fun and the beds pillow soft. The staff was lovely and suggested a restaurant that we loved, (the lifegaurd - Melody, was a sweetheart) and overall it was a perfect end... More

I regularly travel to Kelowna for work, and have tried a number of different hotels. I always return to the Holiday Inn Express. The beds are, by far, the most comfortable. The staff are friendly, nighttime cookies and warm beverages are a nice touch, and breakfast is always a decent selection. I actually prefer to stay on the "old" side,... More

After trying a number of other properties in town I have thankfully found the Holiday Inn Express (and their very friendly/accommodating staff)! Traveling on business I like a place that is just like home and considering I am with a cleaning company, a place that is clean. This property delivers on all levels. Clean, modern rooms, all the amenities you... More

Again we put our faith in Holiday Inn Express, as they seem to be working quite hard on building their reputation and hotel quality. Room: We requested to be in the newer Tower side of the hotel, and upon check in we were given an upgrade to the top floor, which is a "prestige" type floor with limited access. The... More

I negotiated (by email - had never seem facility) for a meeting room for a small group (20) on April 10th, 2012. EVERYTHING was exactly as requested. This sounds so simple but it is so seldom delivered. The projector screen was there, the coffee and lunch was on time. The room was very clean and spacious in a recently NEW... More

We recently held my Dad's 80th birthday party at the hotel and banquet facilities. Betty went above and beyond in making sure our event was superb. The room and set-up was wonderful, support staff very friendly and efficient. The food and wine were excellent. The prices were very reasonable when compared to other venues but the quality was top notch.... More

I held a second corporate meeting at the Holiday Inn Express Kelowna Conference Centre earlier this month, and everything was excellent...from the great accommodation in a very convenient location (15 minutes by taxi from the airport), to the staff who were able to accommodate all our business needs. Catering for the day was very good, meeting equipment was reliable, and... More

I Travel a lot on business and am a member of the loyalty program for HIE. At this hotel I felt being a paying guest; I was disrupting the front desk staff by checking in and checking out. I was offered an "upgrade" upon arrival to a lesser room than I had initially booked. Only after expressing the room I... More