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Holiday Inn Express Kelowna

#10 of 35 Hotels in Kelowna
Certificate of Excellence
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2429 Hwy 97 N, Kelowna, British Columbia V1X 4J2, Canada
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Holiday Inn Express Kelowna
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318 Reviews from our TripAdvisor Community

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Traveler rating
    144
    122
    40
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (318)
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    (74)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Holiday Inn Express Kelowna is a beautiful hotel. It is very clean and the beds are very comfortable. The air condition worked very well, which was a bonus since it was in the mid 30s for the 5 days we were there. The staff were extremely friendly and helpful! I would highly recommend this hotel to family and friends. We... More 

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Penticton
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Amazing staff, Kyle (cleaning guy) Mickey for organizing our conference room, front desk staff , Danica and An ! Beds are the best ever, very central and convent. The elevators gave us a bit of a scare, but staff worked hard so the bride didn't need a piggyback down the stairs. The fridges froze everything and were small. The room... More 

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Calgary, Canada
Level Contributor
157 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here many times and this time some disappointments. The not tower rooms are not up to the same standard. Found front desk unfriendly and unwelcoming and if you booked online thru a third party you were treated differently. For example the only king room would have to be handicapped. In all my hotel visits a double queen or king... More 

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Kelowna, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed in one of the corner suites the night before my wedding and it was fantastic! The room was clean, comfortable, decently spacious, and had amazing air conditioning (which was very helpful during the heat wave of the wedding weekend!!). The staff were extremely friendly and polite. The conference room we used was clean. The hotel is in a... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights in Holiday in this year. On our first night it was so warm in our room. We told the front desk but he told us that there is a set of temperature that the AC maintain. Well if that's the case IT IS TOO WARM! Bfast is very good. Pool is ok but the slide... More 

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Kitchener, Canada
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights. Lobby and common areas were well kept. Room was fine – no complaints. Everything worked well and it was clean. Bed was comfortable. Pool area could use some lounge chairs. Slide was not open in the day during the week so wasn’t able to use it. Breakfast in the morning was fine – breads, hard boiled eggs,... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights and visited around Kelowna . The hotel staff were helpful and friendly. The room was very clean and the pool water also. The breakfast was very healthy which included hard boiled eggs, scrambled eggs, sausage one day , bacon the next , yogurt, pastries, toast , English muffins, cereals, fresh fruit and fruit juice, coffee,... More 

Was this review helpful? Yes 1
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First visit to Kelowna on business and selected the Holiday inn and suites based on a recommendation. Overall it was a nice hotel in a convenient location in town. The rooms were quiet and comfortable.

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Snow Bound Canuck
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a two night stay at the hotel, and we were very pleased with both the facility and the service provided. It's only 10 minutes south of the Kelowna airport, and about a 10 minute drive to the beach. They had a large free breakfast (both hot and cold options), free wifi, parking, etc - nothing to complain... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Last minute, rush trip to be with dying relative at Kelowna Hospital. It may have been the last hotel room in Kelowna. We arrived at the hospital at 10:30 pm to the hotel at 2 am and back at the hospital by 8 am. I know the city hotels were full and we may have gotten the last room in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Kelowna, responded to this review

Dear 60kennethw, First of all, we are sorry to hear about the reason of your visit to Kelowna. I appreciate that you took the time to provide us with your valuable feedback. It is truly not our intent to inconvenient our guests with our rates. We strive to provide comfortable accommodations with rates that are competitive and sensible. Nevertheless, rest... More 

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