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Holiday Inn Express Kelowna

Certificate of Excellence
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2429 Hwy 97 N, Kelowna, British Columbia V1X 4J2, Canada
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Holiday Inn Express Kelowna
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Ranked #7 of 34 Hotels in Kelowna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Marion J Neepawa, Canada
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291 reviews from our community

Traveler rating
    136
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    34
    4
    7
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85
61
10
87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Neepawa, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived without a reservation but were able to procure a room. Because we have a small non shedding dog we were allocated to a dog room. Due to allergies, sometimes the pet rooms have been cleaned with strong disinfectants. We were given the opportunity to check the room out first. There were no issues. Breakfast had a good variety... More 

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Spokane, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the greatest place! The staff know the true meaning of customer service, which is so rare to find these days. They took the time to give detailed directions to the gym we were playing at. This is the third time our volleyball team has stayed here, and as long as we keep coming to Kelowna, we won't be... More 

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Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for posting your review of your recent stay at the Holiday Inn Express Kelowna Conference Centre. Our staff take great pride in our service to our guests, and we are pleased that you received great service from us. Its great to know we are the hotel of choice when travelling with your volleyball team. We are happy to... More 

Vancouver, Canada
Top Contributor
66 reviews 66 reviews
10 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Express Kelowna is conveniently located along Highway 97 about halfway to the city centre from the airport. There are several restaurants and shops all around, and taxis arrived quickly once called. While rooms facing the highway may be noisy for some, those facing the back as very quiet. My suite was very well equipped for doing work... More 

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Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

We would like to thank you for your review of the Holiday Inn Express Kelowna Conference Centre. We always strive to provide our entire guest with the best comfort and service and we are happy to know that we offered you exactly that. We are glad the room was exactly what you were looking for with strong WiFi and the... More 

Britsh Columbia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stay here great value, great service, great management. We had an issue with hotel up road and this made things a lot better staying here. Better value, better management 100% Stay here. Saved $40 a night.

Was this review helpful? Yes
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for posting your review of your recent stay at the Holiday Inn Express Kelowna Conference Centre. We are glad to hear that you enjoyed your stay and we were able to save you some money.. Our staff take great pride in our service to our guests, and we are pleased that you received great service from us. Please... More 

Banff National Park, Canada
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 12, 2015

We were recently in Kelowna for a Ringette tournament and the team decided to stay at the Holiday Inn Express. The rooms were well laid out and larger than the standard hotel room. Our room had a sitting area with a couch which was separate from the sleeping area with a half wall. The room also had a small microwave... More 

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Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

We would like to thank you for choosing Holiday Inn Express & Conference Centre for your recent stay.We are glad to know that you have enjoyed your stay with us and we truly appreciate your comments about our hotel, breakfast and amenities. Once again, we appreciate your kind words and look forward to your return visit. Regards, Meghan Holiday Inn... More 

Calgary, Canada
Top Contributor
211 reviews 211 reviews
76 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed January 30, 2015

We stayed in an Ex King in the Tower( New Wing) and got it a very good rate. The room was great and bed very comfortable. The staff were very helpful and the place is very well kept and very clean. The pool is also well maintained. Nice feature is the covered parking as it was snowing and raining when... More 

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Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for choosing the Holiday Inn Express Kelowna Conference Centre for your travel needs. It’s a great pleasure to provide you with a great location and wonderful breakfast. We are glad the staff were able to accommodate you with the things you needed while you were on vacation We look forward to seeing you again and thank... More 

Yellowknife, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 6, 2015

Stayed twice during xmas holidays this year. Second time was due to cancelled flights from biggest snowfall in 40 years?! Got an excellent rate to an upgraded room which was much needed. Lots of space, friendly staff,TONS of food to choose from for FREE Breakfast! Pool was perfect for all ages and the little one especially enjoyed the water slides!

Was this review helpful? Yes
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for posting your review of your recent stay at our hotel. We are glad to hear that you enjoyed your stay. Our staff take great pride in our service to our guests, and we are pleased that you received great service from us. Please let us know when you are ready to make your next reservation with us,... More 

Kamloops, Canada
Top Contributor
54 reviews 54 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 29, 2014

It was one of the cleanest and well kept Holiday Inn's I ever stayed at. However in the morning there was not really any hot water. It was mildly warm at best. If It was not for the hot water problem, then it would have been perfect.

Was this review helpful? Yes 1
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

We would like to thank you for choosing Holiday Inn & Express & Conference Centre Kelowna for your recent stay. We are glad to know that you have enjoyed your recent stay with us and we truly appreciate your comments about the inconvenience you were faced with in regards to the hot water. We hope you will try to visit... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 24, 2014

It was a great to stay at the Holiday Inn Express, ask to stay in the new wing, a few years old now but still nice. Really clean, and the beds were comfortable as well. I stayed in many Holiday Inn Express Hotels and they have always been really good and in great shape. Adam, The Hotel GURU.

Was this review helpful? Yes 1
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

We would like to thank you for choosing Holiday Inn & Express & Conference Centre Kelowna for your recent stay. Thank you for taking the time to write your wonderful review of our hotel. I hope you will try to visit us again in July, or August, when the weather is spectacular! Once again, I appreciate your kind words and... More 

Summerland, Canada
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 18, 2014

We stayed overnight as I had a very early flight out of Kelowna and this afforded us an extra hour's sleep. I had not stayed here before and was surprised at how big the hotel was. I was recognized as a platinum member and told I had been given an upgrade to a tower room. The room had two queen... More 

Was this review helpful? Yes
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

We would like to thank you for preferring our hotel while visiting Kelowna. We always strive to provide our entire guest with the best comfort and service and we are happy to know that we offered you exactly that. . It makes us happy to hear you enjoyed the room in the tower.I hope you will try to visit us... More 

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