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All 34 Kelowna hotels

Holiday Inn Express Kelowna

2.5 of 5 Hotel   |   2429 Hwy 97 N, Kelowna, British Columbia V1X 4J2, Canada (Central City)
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Ranked #9 of 34 Hotels in Kelowna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jennifer R Summerland, Canada
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281 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Summerland, Canada
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed overnight as I had a very early flight out of Kelowna and this afforded us an extra hour's sleep. I had not stayed here before and was surprised at how big the hotel was. I was recognized as a platinum member and told I had been given an upgrade to a tower room. The room had two queen... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW

I usually stay at this hotel whenever I go to Kelowna (usually every two weeks) for medical as well as personal trips. The rooms are clean and bright. The front desk staff are always friendly and prompt to deal with any issues that you may have. Because I have a service dog, I stay on the ground floor, but if... More 

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Salmon Arm
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed here 4days ago and it's a nice place. Yes, the breakfast is better than average, and so is the coffee. The staff are all pleasant and friendly, and the rooms a good size. BUT you cannot watch tv from any chair in the room -only by sitting on the bed. The microwave cabinet blocks your... More 

Was this review helpful? Yes
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

We would like to thank you for choosing Holiday Inn Express Kelowna Conference Centre for your recent stay. It is unfortunate to know that we received only 1 star from you due to the inconvenience of the placement of furniture in the room, We appreciate you speaking with our General Manager and we are trying to resolve the issue. We... More 

Calgary, Canada
Top Contributor
112 reviews 112 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a well known chain so the property sticks to a well known formula for travellers. I found everything I needed in the room, the bathroom was clean and the room heater was quiet. Breakfast was provided and plentiful but the powdered eggs and mystery meats were avoided. The room faced Harvey Ave. which is the main drag through... More 

Was this review helpful? Yes
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

We would like to thank you for choosing Holiday Inn & Express & Conference Centre Kelowna for your recent stay. We are glad to know that you have enjoyed your recent stay with us and we truly appreciate your comments about the inconvenience you were faced with in regards to the eggs and breakfast meats. Those are a standard of... More 

1 review
3 of 5 stars Reviewed November 8, 2014 via mobile

So disappointed when we got to the pool to find out that our 6 year old could not go on the slide while her brother and sister an 2 cousins got to enjoy it. When we asked if she could go on with my husband, we were told no. Rules are rules, but I have NEVER seen a hotel waterslide... More 

Was this review helpful? Yes
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for choosing our Hotel for your Travel needs. It’s a great pleasure to provide you with a clean and comfortable room and a good balance with breakfast. We do apologize about the height regulations for the water slides, they are not set by Hotel or Fortis Properties the company who owns us. Water slides are regulated... More 

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014 via mobile

I stayed here twice in two weeks and enjoyed my stay. Second time I was upgraded to a King Room in the tower. Spacious and clean room with one of the most comfortable beds and pillows I've ever slept in at a hotel. I want to buy one! Where can I purchase this bed? Oh yes and the free breakfasts... More 

Was this review helpful? Yes 1
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for choosing our Hotel for your Travel needs. Its a great pleasure to provide you with a great location and wonderful breakfast. We look forward to seeing you again and thank you again for choosing the Holiday Inn Express Kelowna Conference Centre. If you wanted to contact our Housekeeping Manager she will be able to get... More 

Australia
Top Contributor
166 reviews 166 reviews
54 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 19, 2014

As with all holiday inn expresses the breakfast was a nice way to start the day. my room was really nice as I was upgraded to a spa room. had everything. Really big room. Loved my stay there. need a taxi to get downtown or to the airport but that was ok. Lots of local shops within walking distance and... More 

Was this review helpful? Yes
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for posting your review of your recent stay at our hotel. We are glad to hear that you enjoyed your stay. Our staff take great pride in our service to our guests, and we are pleased that you received great service from us. Please let us know when you are ready to make your next reservation with us,... More 

Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 9, 2014

My room was located at the newer part of the building. The room is much better! Clean and much more comfortable! Great front desk staff, very helpful and friendly I would come back and stay with them again.

Was this review helpful? Yes 1
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for taking the time to write your wonderful review of our hotel. I hope you will try to visit us again in July, or August, when the weather is spectacular! Once again, I appreciate your kind words and look forward to your return visit. Sincerely, Meghan Holiday Inn Express Kelowna Conference Centre More 

Winnipeg, Canada
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 8, 2014

We spent one night while visiting family and friends. Desk staff were very friendly and helpful (with my winery questions). The room was clean, comfortable and quiet. There is ample shopping (big stores, booze, etc) and dining (Montana's, etc) within walking distance. The big plus here was the quality and diversity with the breakfast buffet.

Was this review helpful? Yes 1
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

I am thoroughly pleased to know that you had a good time while staying with us and on behalf of all the staff I would like to thank you for your kind words of encouragement. To go back on what you had said “Holiday Inn is always dependable” Not sure if you are aware but the world’s first Holiday Inn... More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

I have been staying in this hotel for several years now, especially after they have added a new building with a conference centre. I come on business, but my wife loves this hotel and usually accompanies me. The new rooms are excellent and well appointed, and my wife loves the bathrooms. While the rooms in the old building are a... More 

Was this review helpful? Yes 1
Meghan M, Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for choosing our Hotel for your Travel needs. Its a great pleasure to provide you with a great location and wonderful breakfast. I'm glad the staff were able to accommodate you with the things you needed while you were on vacation We look forward to seeing you again and thank you again for choosing the Holiday... More 

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Additional Information about Holiday Inn Express Kelowna

Address: 2429 Hwy 97 N, Kelowna, British Columbia V1X 4J2, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Kelowna 2.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Kelowna Hotel Kelowna
Holiday Inn Kelowna
Kelowna Holiday Inn
Holiday Inn Express Kelowna Okanagan Valley
Hotel Style:
#1 Business Hotel in Kelowna
#3 Romantic Hotel in Kelowna
#7 Family Hotel in Kelowna

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