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All 34 Kelowna hotels

Comfort Suites Kelowna

3.0 of 5 Hotel   |   2656 Highway 97 North, Kelowna, British Columbia V1X 4J4, Canada
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Ranked #5 of 34 hotels in Kelowna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Janet R Calgary, Canada
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360 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Any
English first
Calgary, Canada
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We have come to trust Comfort Suites and seek them out whenever we travel. We can count on comfortable rooms. But Comfort Suites Kelowna is exceptional mostly because of the exceptional staff. During our stay the staff was very busy - full house nearly every evening. Bus tours and wedding guests added extra work to their already busy schedule. But... More

Was this review helpful? Yes
Red Deer, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

What to start for this visit. We stayed there in August 2014 and upon arrival the exterior is very clean and inviting. As soon as we walked in the front door, a staff member welcomed us and helped us complete our registration. The lobby and hallways are very clean. Upon entering our room, the first thing we noticed was hot... More

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Kelowna, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

great rooms clean and good price we stayed there for 3 nights, the front staff are lazy but did not really bother us . God central location and pool was clean. We had very large room for good price great for families.

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Calgary, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Overall the hotel was decent, but I felt I needed to write this review as there are several gaps in service and offerings from the hotel and staff. As other reviewers stated, the pool was great, but the chlorine was awful. My daughters hair was stiff and brittle even after showering. Wifi was a joke. I went over my data... More

Was this review helpful? Yes 1
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed only two nights at this hotel, but were very happy, except that the front desk never answers the phone. We called them twice on our way to the hotel and a couple of times from our room and no luck. Only later we realized how understaffed they were. We noticed that two very hard working black employees, a... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Staff has been friendly but service in itself needs work. Check in took 15 minutes as the receptionist was very slow. Pool is over chlorinated. I soaked my feet into the hot tub and within 5 minutes my eyes couldn't take it anymore. My kids all complained about how their eyes hurt from swimming. Rooms... Beds are extemely uncomfortable. Otherwise,... More

Was this review helpful? Yes 1
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

My friends and I booked 2 rooms here for a work trip. I had called ahead to explain to the front desk agent that there would be three girls in each room and would there be a chance for a pull out? Also could we possible get rooms close together? "Sure no problem" was the response. When we checked in... More

Was this review helpful? Yes 2
Quebec City, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

I spent five nights in Kelowna and this place was really nice, staff were awesome. Breakfast was included and lots of choices. Rooms were spacious, comfy and clean. I recommend this hotel big time. It's a bit far from downtown, but it's a good compromise.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband & I have stayed at this hotel every time we go to Kelowna. The hotel online rate is always the best for value. The rooms are spotless & clean & spacious! The bed & pillows are so comfy. Always a great sleep. I've stayed here in a family suite with my daughter & her family. Family suite is... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

A weekend away at a pet-friendly hotel. There was a mix up with the booking and the hotel was full and rooms for pets were not available. However, instead of this being a problem the wonder NUEKKA our front desk help was incredibly friendly and helpful. We sorted out issues and booked into our lovely comfy room. A little doggy... More

Was this review helpful? Yes
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much sharing your experience with us. I am so pleased of your understanding and patience with sold out weekends in Kelowna. Yes, the city is extremely busy. Thank you so much for your positive comments regarding our front desk team and I am truly pleased too that your travelling family enjoyed the welcome pet treat bag. We... More

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Additional Information about Comfort Suites Kelowna

Address: 2656 Highway 97 North, Kelowna, British Columbia V1X 4J4, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Kelowna 3*
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Also Known As:
Comfort Suites Kelowna Hotel Kelowna
Comfort Suites Kelowna Okanagan Valley

96 photos of this hotel

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Room/suite (21)
Family/play areas (1)
Hotel & grounds (2)
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Videos (1)
Other (8)

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Business center/function rooms (1)
View from room (6)
Hotel & grounds (13)
Pool/beach area (6)
Dining (5)
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Room/suite (13)
Bathroom (1)
Other (14)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Kelowna #2 Romantic Hotel in Kelowna #3 Business Hotel in Kelowna
Hotel Class
Official Description (provided by the hotel)
One of Kelowna's Newest Hotels! The Comfort Suites offers gold award winning guest services and spacious contemporary decor. All suite hotel with FREE hot breakfast, indoor waterslide and splash pool, FREE wireless internet, cardio and business centre. Collect reward points for more free stays! Top awards for Trip Advisor in Kelowna and top 15 in Canada for Trip Advisor. Great Place to Stay:Great Rooms & Great Staff. - Comfort Suites Your Central Location to Kelowna and Okanagan Valley. Ski, Golf, Wine Business - Enjoy your time at the Comfort Suites. ... more   less 
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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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