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Comfort Suites Kelowna

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2656 Highway 97 North, Kelowna, British Columbia V1X 4J4, Canada
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Comfort Suites Kelowna
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Comfort Suites Kelowna
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403 reviews from our community

Traveler rating
    216
    134
    31
    15
    7
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147
103
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74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Edmonton
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Comfy, quiet, clean and breakfast. We had a suite that was larger than we expected and even though it was next to the elevator it was still quiet. The king size bed was excellent really liked the coverings, not too hot or too cold, just perfect. The staff was friendly and helpful. Check-in and check-out was quick.

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Surrey, Canada
Contributor
20 reviews 20 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was great for a quick visit to town traveling with family. My nephew loved the Anytime gym access and the hot tub. The rooms were a good size and very comfortable. Breakfast included waffles and other hot food which was more than expected. Breakfast and desk staff were all very friendly and helpful. Overall a nice stay.

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for the positive comments on trip advisor. I am so pleased that you enjoyed the free morning hot breakfast and found our guest team to provide good services. I agree with your nephew- the Anytime Fitness use is pretty nice for those who love extreme workouts. The Comfort Suites is thrilled to know that we are... More 

Toronto, Canada
Top Contributor
133 reviews 133 reviews
60 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rooms are big, pool has a waterslide and a hot jacuzzi, and location is right on main highway. Negatives: housekeeping didnt replenish toiletries or bum wipe. Only one ice machine for whole hotel meaning trekking to the first floor for ice. Free wifi is crappy and i guess on purpose because they sell a 'premium Wifi" which is some serious... More 

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your comments regarding your recent stay. It is appreciated that you liked the hotel and thank you for the suggestions as well. We do offer free wifi that has the capacity of up to 3MB and just introduced fiber optics with 10MB streaming for movies. I am sorry the free... More 

Gold Canyon, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Detoured to Kelowna to visit cardiologist on return to Canada from winter in Arizona. Dailia was extremely helpful in suggesting a drop off daycare for our small dog. She was very kind in following up on how our appt went. Hotel is very clean and comfortable.

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your comments on Trip Advisor. I am so pleased that you found the stay with us comfortable and welcoming. Truly appreciate your wonderful comments regarding Dalila- she really does her best at all times- and its so nice to know that it's been recognized. Hope to be able to welcome... More 

Canmore, Canada
Contributor
17 reviews 17 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

We had our mountain bike stolen from the back of our vehicle and the staff at reception could not have cared less. We asked if they could call the police and we were told to go back up to our room and call them ourselves as there was only one phone line in the hotel and we would block the... More 

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Truly apologize for the challenges experienced with your recent say. You are absolutely right, the response from our guest services agent could have been far better; please know that immediate training will take place for all the front desk team on best practises and assistance to our guests especially in a time of need. As well, although stay clean was... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great room, big, comfy bed, soft towels. Nice location, close to all amenities. Awesome, helpful, staff! Good breakfast area. New and clean. Can't wait to have another event so we can stay here!!! See you again 😊

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you ever so much for taking the time to share your comments with Trip Advisor. I am so pleased you enjoyed your comfy room, time in Kelowna and our team's guest services. We too look forward to welcoming you back on your next Dance Competition. May we wish you all the best always Kind Regards Carla Carlson General Manager More 

BC
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was very clean and spacious the only down side was when we opened the curtains our view was a brick wall which was unfortunate since we were in the beautiful Okangan. We also didn't notice our window was slightly opened and we listened to the exhaust fan all night coming on and off. The pool and slide was... More 

Was this review helpful? Yes 1
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for sharing your comments on Trip Advisor. Yes, you are right- there is a building behind us that does shade some of the first and second floor rooms- definitely not a view hotel on the lake front. I do hope you enjoyed your stay in Kelowna and were able to enjoy some of the wonderful activities... More 

Saskatoon, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Front desk staff are friendly and very helpful. The hotel is very clean and well maintained. The breakfast is excellent, as is the breakfast staff member. Access is good and there is lots of parking..

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your experience on Trip Advisor. I am so pleased to receive your commendations and happy that you enjoyed your stay. Thanks ever so much and hope to see you on your next Kelowna adventure. Kind Regards Carla Carlson General Manager More 

Top Contributor
193 reviews 193 reviews
121 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

One of the few "comfort" hotels that actually live up to the name COMFORT. At $165. a night, it's a little bit more than I like to pay, but it was comfortable. We booked a king suite and it was only a regular room size, with the king bed and a sofa bed but divided by a half wall, thereby... More 

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ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Thank you so much for taking the time to share your experience on Trip Advisor. I am pleased that you found our Comfort Suites hotel to be one of the better Choice stays. Truly apologize that you did not like our free hot breakfast of hot eggs and hot meats with the juices, pastries and make your own waffles. Generally... More 

Port Hope, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from a stay at the Comfort Suites Kelowna. The hotel is clean, beds are comfortable and you start your day with a nice breakfast! The hotel staff are amazing and go above and beyond for every customer. I had a small problem with the internet and could not believe the exceptional customer service from the staff. Guest services... More 

Was this review helpful? Yes
ComfortSuitesKelowna, General Manager at Comfort Suites Kelowna, responded to this review

Truly appreciate you taking the time to share your experience with Trip Advisor regarding your stay. Sincerely, your comments are so appreciated. I am pleased that Lee was able to ensure follow up with you regarding the new fibre optics internet services at our hotel. Thank you too for the wonderful accolades regarding your entire stay, the entire team is... More 

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